Resort Details

OnSite Dining
  • Various Bars
    - El Abuelo: Lobby bar 
    - Margaritas: Pool swim-up bar 
    - T-Bar: Bar between Toscana and Alebrijes restaurants 
    - Sports Bar: Bar with sports TV and a variety of games (age 18+) 
    - Beach Bar: Tropical beach bar, the perfect spot for relaxing throughout the day 
    - Tequila Bar: Pool swim-up bar 
    - Bar Maloo: Treat your body to a wellness experience at our fresh-made fruit juices bar (alcohol-free). Next to the pool. 
  • Various Restaurants
    - El Mercado: International buffet style with a great variety of food. It offers breakfast and lunch in an air-conditioned 
    atmosphere with a gorgeous pool and ocean view. 
    - Bamboleo: Outdoor snack next to the swimming pool in a stress-free scene, offers day and night service. 
    - Creperie: Outdoor delicious sweet and salty crepes with daytime service. 
    - Toscana: Enjoy authentic Italian specialties with the best ocean view in an indoor air-conditioned space. 
    - Alebrijes: Delight your senses with our Mexican cuisine in a pleasant and casual indoor air-conditioned atmosphere. 
    - Catalonia Burgers: Casual dining experience with delicious gourmet burgers on a beautiful open terrace. 
On-Site Amenities
  • 24-hour front desk†
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold†
  • Beauty shop/salon†
  • Bell staff/porter†
  • Car rental desk†
  • Currency exchange†
  • Disco†
  • Exercise gym†
  • 24-hour front desk†
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold†
  • Beauty shop/salon†
  • Bell staff/porter†
  • Car rental desk†
  • Currency exchange†
  • Disco†
  • Exercise gym†
  • Laundry Facilities†
  • Parking†
  • Pool†
  • Room service†
  • Spa†
  • Water sports†
  • Wheelchair access†
  • Wi-Fi†

† Fees may apply

On-Site Recreation
  • Children's program, onsite †
    Kid’s club with daily supervised activities and specialized staff (10 am to 5 pm for kids from 4 to 12 years)
  • Gym †
  • Non-Motorized Water Sports †
    o Introductory scuba diving lesson in the pool 
    o Snorkeling 
    o Kayaks 
  • Pool †
  • Scuba diving †
  • Spa †
  • Tennis court †
Off-Site Recreation
  • Golf †

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 3030 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Don’t go

    Rooms:- Very dated… cleaned regular… cockroaches in our room… wee stain on the back of our loo from day 8 to day 14… Bedpost broke door had all paint scrapped off… bath plug hole all green and black… shower curtain falling off… bathroom ceiling major cracks and looks like paint on ceiling all bubbling… HOTEL:- If ur Mexican or Italian or Spanish then you will be well away… at weekend it’s packed with locals… they come 1st in restaurants they barge by you in queue and they let them in… NO CHIPS IN THE RESTUARANT???? wot the heck?? They don’t have cheese biscuits pate and they have rice pudding for brekfast??? Poor kids wot the heck do they eat? No kids corner etc bloody terrible… The food is awful… deffo need new chef The grounds itself is lovely and hotel is nice Bar at pool they need to learn manners…

    Sep 13, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice week!

    We went to Catalonia Yucatan end of July 2025. We rapidly discover the benefice to upgrade to Catalonia Riviera Maya, just next door. It gives you access to great restaurants and a modern room. For doing so, we had the help of Julio and manager Monica that we salute and thank so much for their great help, as Sandra who helped us booking the restaurants. Thanks guys! Also, the people working there are all very welcoming, from the security man to the lady room, to the waiters and to the chef! We had a very nice week there and even if it’s not the more superbe beach, because of rocks in the water we had the chance to see plenty of beautiful fishes, crabs and ray! Men are working hard under the hot sun to get ride of sargasse. In conclusion, nice week. Cheers!

    Sep 13, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Disappointing when the rest of Mexico has been such an adventure

    Not great. Poor food, mostly unfriendly staff, the waitress at the Mexican A La Carte rolled her eyes at me before I’d even spoken, dated rooms. Maybe we had been spoiled by the incredible two hotels we had stayed in at Playa De Carmen and El Cuyo. The food in Mexico has exceeded all expectations and been consistently incredible and reasonable, coming here has been such a disappointment after 1.5 weeks of exceptional food and drink, we ended up eating out the last 2 nights - couldn’t face the lack of atmosphere and rubbish food any longer. Drinks were typical all inclusive sugary rubbish, nothing compared to the delicious and crazy cheap mescalitas on offer elsewhere. Mexico is too incredible to waste too much time in a resort like this one.

    Sep 12, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Catalonia Yucatan beach hotel experience

    This is a very old and dated hotel and should not be an hotel Tui endorse. Poor food , poor service and not a friendly hotel at all

    Sep 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The Toscana Restaurant (Italian is a plus ) has great and simple menu good Food,Lucas Jimenez is a great Waitress 👍🏻

    Restaurants are a plus the only one that need menu items increase is the Burguer it has not to many items but the food was great

    Aug 27, 2025
Hotel Advisories
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation fee: 33.425 MXN (Approx. 1.78 USD) (Plus Taxes) per person, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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