Resort Details

Various restaurants and bars serve a variety of delicious cuisines including Italian, sushi and more.
OnSite Dining
  • Ayami
    Air-conditioned restaurant serving Asian A la carte cuisine with Teppanyaki tables and sushi. Dinner only.
  • Bamboleo
    ·  Open-air restaurant serving the best a la carte grill and steak specialities. 

    ·  Bamboleo Snackbar: Also includes a snack bar next to the swimming pool.
  • BLOVED Lounge & Restaurant
    Restaurant exclusively for Privileged guests. Opening daily for a la carte breakfast, lunch and dinner.
  • Catalonia Burgers
    The ideal place to taste quality hamburgers during your vacation in the Caribbean. There are combinations for all tastes: with tomato, with bacon, with fried onion, with cheese and always accompanied by crispy French fries. Do you fancy a hamburger?
  • El Mercado Buffet
    • Air-conditioned, international buffet-style serving breakfast, lunch and themed dinners.
    • El Mercado Buffet featuring indoor seating ( with air conditioning ) plus a recently added spacious outdoor dining terrace.

    Available for all guests.
  • La Brisa
    Open-air, international buffet-style restaurant, serving breakfast, lunch and themed dinners.
  • La Crêperie
    Open-air restaurant serving salty and sweet crêpes.
  • Los Alebrijes
    Air-conditioned restaurant serving authentic, A la carte Mexican cuisine. Dinner only.
  • Mamma Mia
    Cozy ambiance and delicious Italian specialties. 
  • Various Lounges/Bars

    - El Abuelo
    - Margaritas
    - T Bar
    - La Pinata - Disco / Bar
    - Tequila Bar
    - Pure Chill Out Bar
    - Sports Bar
    - Bar Maloo

The resort offers daily housekeeping, an exercise gym, a luxurious spa and more amenities.
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold†
  • Bell staff/porter
  • Children welcome
  • Concierge desk
  • Currency exchange†
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold†
  • Bell staff/porter
  • Children welcome
  • Concierge desk
  • Currency exchange†
  • Elevators
  • Free high speed internet connection
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Tour/sightseeing desk
  • Valet parking†
  • Wakeup service

† Fees may apply

Guests have direct access to the beach along with water sports, nearby golf and more fun activities.
On-Site Recreation
  • Children's program, onsite

    - Kid’s club with daily supervised Activities and specialized staff

    - For kids from 4 to 12 years old

    - Special area for children in the pool

  • Dancing
    Dance classes
  • Direct access to a beach
  • Fitness center on-site


    Fitness Center (age 18+)
    - Cardiovascular equipment and weights

    - Classroom for spinning, Pilates and yoga. Free lessons several times during the week and free for our clients.

  • Non-Motorized Water Sports
    - Kayaks
    - Snorkeling - equipment included
    - Catamaran
    - Introductory scuba diving lesson in the pool
  • Pool

    - 4 swimming pools with different areas for activities including Jacuzzi and 3 special areas inside the pools for children

    - One swimming pool with exclusive access to our Privileged customers

  • Scuba diving †
  • Spa †

    Alegria Spa offering the best in facilities and treatments for your wellness and relaxation

    Alegría Spa*
    Spa of 3,900m2 well distributed in 2 floors has to offer:
    - Main floor with gym (cardio training machines, weights and salon for spinning, yoga and pilates lessons).
    - Offering also a beauty salon with hairdresser, manicure and pedicure services
    - In the first floor there is the SPA area set with a complex hydrotherapy circuit; sauna, vapour, hydro massage shower, plunge pool and indoor pool with hydrotherapy circuit
    - Master booths for couple treatments with hydro-massage bath
    - Pool for hydrotherapy treatments
    - Individual massage booths
    - Relax area with tea and snacks
    - Boutique Spa
    Ask for information about our “Spa Experience” programs (individuals and for couples, age 18+)
    *Additional charge apply for treatments, massages and beauty salon

  • Tennis court
Off-Site Recreation
  • Golf †
    Nearby professional Puerto Aventuras, 9-hole golf course
    *Additional charge applies
On-Site Attraction
  • On-site Entertainment

    Weekly beach party

  • Daily Activities
    Aerobics and Aqua aerobics
  • On Site Entertainment
    Indoor theatre featuring live nightly shows and entertainment
Off-Site Attraction
  • MARINA PUERTO AVENTURAS
  • Playa Del Carmen
  • TULUM/XEL-HA
  • Xcaret

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 2978 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Luis and Anna are rock stars! Thanks for your help!

    Anna at the lobby and Bellman Luis were so helpful this week! Smiling, friendly and worked to get us settled in a perfect room. Kindness and understanding are great gifts in a resort’s staff. These two are first rate. Thank you for all you did mi amigos!

    Feb 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Resort. Clean, safe and staff were top notch

    We came here with our friends in Jan for a nice getaway from the snow. This place was amazing and I love how it is within a gated community. The resort was beautiful and very clean. our room was one of the updated ones and was very clean and modern. Staff were all very friendly and willing to help if we had an issue. Special thanks to Hector at the front concierge and Antolin at the Riviera pool bar who were awesome. A La Cartes were great and buffet was always good. The only negative thing that isn't even that bad was there wasn't a lot of Mexican options to eat. We've stayed in Riviera Maya before and the resort we were at had more Mexican food options ( at the pool side, buffet all the time and a la carte had more options as well. We love Mexican food and just wished they had more options here at the resort. Other then that this was a 10/10 and I highly recommend trying this place out. We will be back for sure, hopefully in May.

    Feb 08, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Choose another Resort

    I have only one thing to write. Choose ANOTHER resort. This is what happened Tuesday 21 of January 02,00 AM. In the middle of the night we woke up with water flooding from the ceiling in our room 143 at the bottom floor in a four story building. Water all over the floor. The Employees did what they could. after 2 hours we went to bed again. In the evening around six it started to rain again and shortly after there came another waterfall from the ceiling. Then after a lot of contacts with the staff in front desk we became another room. But not in the same condition, smaller bed, no mirror etc. The rain flood in the room was most likely not the first time since we clearly saw moisture damage on the furniture and around the inspection hatch in the roof The room we had before, nr143 was given to new guest the next coming day, (all good until it rains again) Now I wanted some type of compensation for the lost night. I wrote my complaints to the hotel and to the office in Europe. Their answer was only excuses (that didn't help me and my lost night that I had spent at their hotel) and an offer to get a free upgrade IF I booked another stay at their hotel and booked thru them. Who thought that I was interested to stay with Catalonian Hotels again when there are so many other possibility's (Resorts) Off course they can't help the rainwater BUT it´s the Hotels responsibility to offer a stay in rooms where it doesn't rain from the ceiling in the entrance floor. And they really didn´t care because the gave the room to other guests and hoped it shouldn't rain. If something occurs/happens that is clearly and concrete wrong while you are a guest don't expect that Catalonian Maya Resort will take any responsibility. If my review is published and if an answer is written it will still be the same. An answer full of polite excuses but no responsibility for offering guests room with rain flooding. As I started choose another stay for your vacation.

    Feb 04, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Horrible trip horrible resort horrible food, horrible beach.

    Flew with Air Transat to this hotel. Horrible experience horrible Air Transat representative at hotel. Completely unhelpful and rude. Resort was rundown furniture was old most items and rooms did not work including AC and fans. Request a double beds for my 21-year-old son and I and ended up with a king bed the first night on a late check-in very upsetting. Beaches were horrible and rocky. Beach shoes are a definite must. Pools were dirty. The only thing I can say is the entertainment staff for the absolute best. Lesley was by far my favorite, very, very friendly and helpful. Other than entertainment, I would not recommend this resort big disappointment.

    Jan 30, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    A nice holiday

    My family and I have just returned from this resort, having spent two weeks there at the start of January 2025. Due to the time of year, the resort was quiet and did not feel overcrowded or too busy at any point during our vacation. We stayed in a Privilege Suite. We found the resort to be helpfully compact and you were able to move around the resort easily and without issues. That aside, there are very few lifts available around the resort. The positives for us were: - The clean and spacious pool areas and we welcomed the shallow pools for my 3-year-old who enjoyed splashing in the water. - We found most of the staff to be very helpful and welcoming (a small number of staff were, however, very rude!) and the reception team worked very hard and were always able to assist us. - The evening shows were mostly very good with a talented animation team, although the 9:30pm start does make it a late night for small children. There was a good range of shows and the evenings that a show isn’t on, there is either a pool or beach ‘party’. - The short walk to the nearby Marina was great – we did that walk several times and enjoyed looking at the dolphins and other animals at the Marina. There is also a range of cafes, restaurants, and shops there. We also hired a golf buggy, which was very reasonable, and enjoyed exploring the local area. - The beach, whilst quite rocky, was nice and the ability to hire a kayak from the hotel (free of charge) was a nice bonus for us. We did this several times during our stay and enjoyed it. - The spa is both a positive and a negative. The hydro-therapy pool area was lovely and very relaxing and the massage treatment I had was wonderful. However, you are only permitted 5 minutes in both the sauna and steam room and a member of staff escorts you around and tells you when to enter/exit the sauna and steam rooms (before sending you to the hydro-pool to relax). I felt being ushered around was unnecessary, particularly as so few guests are allowed in at once. It would have been nice to also have had some water available. The negatives for us were: - There is a lack of information provided in the rooms – nearly everything is via QR code. It would have been helpful to have had some resort information provided within the room and some further clarity/guidance on the restaurant booking situation. - The restaurant booking system is ridiculous. You must wake at 7am to log-on to the hotel app to try and reserve a table at any of the a la carte restaurants (no booking needed for the buffet). This was a source of frustration as often the app did not work or at 7am you were told everywhere was fully booked (despite restaurants almost being empty on an evening). - We found the buffet restaurant and snack bar very repetitive, and it was mostly the same every single day – little variation offered. On one occasion we were successful in booking the steakhouse / grill, and the meal was very poor (very fatty meats, not cooked as requested, poor service). We would not have dined there again should it have been available. - We found our room to be very tired and in need of updating. Bedside lamps were broken or badly damaged, no plugs were provided for the sinks, walls were badly marked and scuffed, TV did not work, and the sofa bed was very poor quality and unsuitable for sleeping on. We were very disappointed by the quality of the room, especially as it was sold as a ‘privilege suite’. - There was a lack of seating on an evening. Only a small number of bars have seats and there simply wasn’t enough seats for everyone who wanted one. We found several guests using sun loungers as additional seats on an evening. Whilst we wouldn’t return to this hotel, we have (in the main) enjoyed a nice and relaxing holiday at this resort and made some nice family memories.

    Jan 30, 2025
Hotel Advisories
  • AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
  • AdvisorySanitation fee of 32.57 MXN (approx. $1.76 USD) per night per room. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fee are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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