Resort Details
- Various Bars/Lounges- Bar Tequila: Lobby bar
- Cat’s Night Club (age 18+)
- Aromes Coffee shop & Lounge (coffee & fine pastry)
- Bar Palapa: Lounge & beachfront bar
- Bar Maloo: Next to the pool with beautiful views of the beach. Fresh made alcohol-free natural fruit juices bar - Various Restaurants- Food TruckButipa and Tacos, during the day, by the swimming pool area
- El Pajarito: Main buffet with a great variety of international and local food. It offers breakfast, lunch, dinner,wood-fired pizza oven for lunch and dinner only.
- Snack Bar: Outdoor snack place and salad bar, offers daytime service.
- Creperie: Outdoor sweet and salty crepes place, offers daytime service.
- Restaurant BLoved. A la carte breakfast, lunch and dinner service exclusively for Privileged guests in a indoor space.The themed restaurants offer modern and cozy spaces as well as a high-quality gastronomic selection. The amount of access to the theme restaurants depends on the length of the stay and the category of room reserved. All restaurants depend on table availability.Privileged guests have unlimited access to the exclusive BLoved restaurant. It has dress code (casual or casually elegant) which should be consulted at the resort.
- Mamma Mia: Enjoy the best ocean view in an outdoor cozy space and delicious Italian specialties in this a la carte restaurant,limited to dinner service only.
- Adelita: Authentic Mexican cuisine a la carte on an outdoor space, limited to dinner service only.
- Grill: Delicious steak house in an air-conditioned atmosphere, limited to dinner service only.
- Ayami: Enjoy the best Asian specialties (oriental cuisine, sushi bar and Teppanyaki table in an air-conditioned atmosphere,limited to dinner service only.
- Terrace: A la carte restaurant offering delicious specialties in an avant-garde tapas place in an air-conditioned atmosphere,limited to dinner service only.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Babysitting†
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting†
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Game room
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Safe deposit box
- Sauna†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports†
- Internet Access†
- Please contact the guest service department at the hotel for further information.
† Fees may apply
- Children's program, onsite
- Direct access to a beach
- Fitness center on-site
- General †The Property have Pickleball Court available at their site.
- Hot tub
- Non-Motorized Water Sports- Kayaks
- Windsurfing
- Snorkeling - PoolThere is 1 large pool with different areas for activities, relaxing and swimming with children.
- Sauna †
- Spa †
- Steam bath †
- Tennis courtThere are 2 tennis courts on-site.
- Golf †Golf course located within a mile of the property.
- On-site Entertainmentdancing or participation shows every night
- Xcaret
- Tulum-Xel Ha
- Playa del Carmen
- Cancun
- Other Local AttractionsMarina Punta Maroma
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
12738 reviews
-
Jul 11, 2025No good! At all!
Beach was terrible with lots of seaweed! Smell was awful! Food was not great! Restaurant where main buffet is smells awful! Very difficult to make reservations at the specialty restaurants! I purchased a Privileged Pool suite and it was advertised as a swim up room however it’s not a swim up. Although nice, I was under the impression it was a swim suite however it’s a suite with a small pool in the small balcony terrace. Pool not great. Water look unkept and lots of people crowd the pull and the water looks soupy! Not my type of resort considering what I paid and what I was expecting, which was a 4-5 star accommodations and amenities! It gave a 3 star resort at best and not what I’m used to. I wouldnt stay again and wouldn’t recommend any of my followers on social considering I have over 100,000 supporters. The entertainment was very basic.
-
Jul 08, 2025Perfect Hotel in Cancun
This hotel is wonderful. All the staff from barman housekeeper waiters chefs are so helpful friendly and kind. The food is fabulous and the choice and all fresh and tasty. Spa was lovely and the entertainment good very clean the service was terrific nothing was too much trouble at any time of day or night. Pool was always busy buch there was plenty of beds on the beach unfortunately there is a lot of seaweed on the beach but still a nice beach. Only thing i would say is that there could be more toilet facilities by the pool area. I would return to this hotel or look to use others in the group.
-
Jul 06, 2025
Great vacation 😃
I had a wonderful stay at Catalonia Maya in Mexico! Everything was perfect from start to finish. The staff were incredibly friendly and always polite, making us feel truly welcome. The food was fantastic with a wide variety of choices to suit every taste. The entire hotel was very clean and well-maintained. I’ll definitely return at some point – highly recommended for anyone looking for a relaxing and enjoyable getaway.
-
Jun 20, 2025Stay here but be prepared to go to town to buy very basic needs that are included in the all inclusive package
I want to give this hotel a 10. It's beautiful and the food is good. However they do not restock the fridge with water or the coffee. You have to track them down for everything, including having our luggage delivered to our room. Always have to call front desk or what should be basic needs.
-
Jun 15, 2025
Couples trip to Cancun with girlfriend. Got the privileged couples suite and it was very much worth it
Food and accommodations were great. Staff was great. Alfonso was very helpful! I would recommend this resort if you want a safe and easy trip. I have had no problems whatsoever with the staff. Make sure you get out to the pool early as seats will be taken.
- Advisory- Important Information For Our Guests - Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation fee: 33.425 MXN (Approx. 1.78 USD) (Plus Taxes) per person, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisorySanitation fee of 32.57 MXN (approx. $1.76 USD) per night per room. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed