Catalonia Playa Maroma - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

13025 reviews

• 

  Great service!

  Thank you Alfonso and jard for all your help and service, the beach is great ! The service is great the people are nice , great food ! The animals are all cute !!

  Feb 23, 2026
• 

  Great service and people

  The service was always good. Especially Gabriela the chef was lovely at the buffet. Ruben was great with his service at reception and Aldo and Berando at Beloved were lovely for lunch and breakfast. Eder, Pamela and Arturo treated us well at Mamma Mia. Entertainment team was always on top and had a smile on their faces. Only recommendation would be to indicate vegetarian options on the menu! Otherwise everyone was lovely!

  Feb 20, 2026
• 

  Underwhelming Experience

  Overall, this resort was ok and we made the most of our time here. That said we wouldn’t stay here again, as a couple who has visited Mexico many times. The good Room was clean, beach was beautiful and well kept, and never had problem getting a beach chair (on the Privileged side). The Beloved restaurant for Privileged guests was nice for beachside breakfast and lunch, and saved us from a very long walk to the buffet. Though more than a few meals arrived cold, and not to specification. Inconsistent meals. No one bothers you too much— of course the excursions/tour staff and entertainment staff will introduce themselves and try to get you involved, but for the most part they leave you alone if you’re not interested in what they’re selling. The bad Big lines for the bars especially during the day — only serving 11am to 11pm, and beach bar closed at 6pm, before the sun even set. Nightlife nonexistent. The entertainment starts at 9:30pm and wasn’t very good unfortunately— not what we’re used to after staying at other Mexican all inclusives previously. After the show, there’s only the lobby bar area and it’s not very lively. Odd note but most toilet seats in this resort do not fit the toilets. They are too small and slip all over the place. Limited toiletries in bathroom. No body lotion or kleenex, though you can purchase in the shop for a reasonable price. Not enough pool seating or shaded seats. The ugly Service was slow at many restaurants, and many meals arrived lukewarm or even cold. Generally we prefer a little finer service and attentiveness. I.e, your glass is never empty. Overall, food was good (when it actually arrived hot) but we really only had one amazing dinner experience out of six nights (Italian). While there are some redeeming qualities at this resort, we are surprised it has so many excellent reviews. Keep expectations low and you’ll enjoy yourself.

  Feb 19, 2026
• 

  Wonderful experience, highly recommend

  Huge thanks to Ruben, Hugo and Maria who helped making our vacation extraordinary. We had a wonderful time and we would recommend this place without hesitation!

  Feb 19, 2026
• 

  3x a charm

  Another fantastic trip! This is my third visit and I think I have found my home resort! All the employees were wonderful!! My last two visits I have fallen deeply in love with Beloved restaurant and the people that serve it. They know me by first name and what I drink. Barnabe, Gabriella, Aldo, Carlos, and I know I am missing the hostess but I included her in my google review. We are coming back with the whole family next visit. It was so nice having the food trucks gone. With that area cleaned up. Pizza was great for quick bites and I treated the crepes for a sweet tooth from time to time. Cons beach service on privileged side of the beach was lacking 6/8 days. People crowding the monkeys and I am afraid something is going to happen. People- Spider Monkeys could carry herpes and rabies. Give the mom and baby room to move. Don’t touch and don’t feed them it truly selfish and it will become the end of them because of lack of restraint. My room once again was top notch and reservations online were easy to make. My favorite restaurant was Steakville once again.

  Feb 15, 2026