What We Love
- From personal Jacuzzis on private terraces to over-sized canopy beds on the beach, you'll relish every moment at this resort.
- There are two, huge, free-form pools that occupy more than 30,000 sq. ft. between the main buildings of the resort and the beach.
- Consider pampering yourself with the "Labyrinth of Sensations," located at the hotel's state-of-the-art spa.
Things to Know
- The resort is approximately 40 minutes from the airport
- The spa offers special packages for couples, as well as for pregnant women.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- Cuore di RossiFeatures A la carte contemporary Italian cuisine, complemented by a wide selection of international wines.
- Don IsiTraditional Mexican cuisine served A la carte, located in a building recreating the patio of a traditional Mexican Hacienda.
- Jaal-HaRestaurant buffet & bar located on the beach can be set up for a total of 330 people during banquets. This restaurant provides breathtaking views of the ocean and cool breezes year round.
- L´AtelierA haute dining restaurant featuring A la carte French cuisine with live cooking demonstrations. Watch our expert chefs prepare your meal in the open kitchen.
- Restaurante Grand Festival BuffetExclusive buffet featuring fine international cuisine offering nightly themed dinners.
- Various Lounges/Bars- Main Beach Bar
- Theater Bar
- The Lounge
- Garden View
Bedding- 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 3 adults, 2 children, 4 totalMaximum of 2 children through the age of 2 stay free in existing beds when sharing a room with at least 2 adults. Children 3-12 are surcharged.
- Air conditioning
- Alarm clock
- Bathtub/shower combination
- Cable television
- Coffee/Tea Maker
- Color television
- Hair Dryer
- Internet access*
- Iron
- Ironing board
- Minibar
- Safe*
- Telephone
- TV
- Video on demand
- Oceanview
Bedding - 1 king or 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 3 adults, 2 children, 4 total
Maximum of 2 children through the age of 2 stay free in existing beds when sharing a room with at least 2 adults. Children 3-12 are surcharged.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- Internet access*
- Iron
- Ironing board
- Minibar
- Safe*
- Telephone
- TV
- Deluxe Garden View RenovatedBedding - 1 king or 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 3 adults, 2 children, 4 total- Air conditioning
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Widescreen TV
- Wireless internet connection
- One Bedroom Suite
FORMERLY: Emerald Jacuzzi Suite
Bedding- 1 king bed plus sleeper sofa.Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 3 adults, 2 children, 4 total
Maximum of 2 children through age 2 stays free in existing beds with at least 2 adults. Children ages 3-12 are surcharged.- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- Internet access*
- Iron
- Ironing board
- Minibar
- Safe*
- Telephone
- TV
- Video on demand
- Emerald Swim Up Suite
Bedding- 1 king bed plus sleeper sofa.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 3 adults, 2 children, 4 total
Maximum of 2 children through age 2 stays free in existing beds with at least 2 adults. Children ages 3-12 are surcharged.- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- Internet access*
- Iron
- Ironing board
- Minibar
- Safe*
- Telephone
- TV
- Video on demand
- Partial OceanviewBedding- 1 king bed plus sleeper sofa.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 3 adults, 2 children, 4 total- Air conditioning
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Widescreen TV
- Wireless internet connection
- 24-hour front desk
- 24-hour room service*
- Accessible facilities
- Airport shuttle service*
- Babysitting*
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- 24-hour room service*
- Complies with Local/State/Federal laws for disabled
- Airport shuttle service*
- Babysitting*
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Currency exchange*
- Dry cleaning*
- Elevators
- Exercise gym
- Free parking
- Game room
- Gift/News stand*
- Housekeeping - daily
- Laundry/Valet service*
- Meal Plan Type: All Inclusive
- Multilingual staff
- Pool
- Safe deposit box
- Shopping mall*
- Spa*
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports*
- Business Services*
- Contact resort for information.
* Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteSupervised activities for children through the age of 12. Open daily and includes:
Nursery
Mini-cafeteria
Children's pool with water slide
Play ground area
Play Station 2
T.V.
Sport activities - Direct access to a beach
- Fitness center on-site
- Motorized Water Sports *Parasailing
Scuba diving
Jet skis - Non-Motorized Water SportsKayaks
Windsurfing
Paddle boats - PoolThere are 3 pools on-site.
- Spa *
- Tennis courtThere are 2 tennis courts on-site.
- On-site EntertainmentShows are held temporarely at Jaal-Ha, beach restaurant . A professional contracted ballet and hotel animation staff provide a variety of shows along with a full theater.
- Cozumel Ferry
- Playa del Carmen
- Other Local Attractions•Tulum, Mayan archeological site is located 37 miles south of the resort
•Chichen Itza, the most important religious, commercial and cultural city of the Mayan civilization. Distance from resort: 142 miles South-west
•Xcaret, eco-archeological park. Water activities, eco tourism and dinner show. Distance from resort: 12 miles South
•Delphinus, swimming with dolphins. Distance from resort: 12 miles South
•Xel-Ha, water and nature park. Distance from resort: 25 miles South
•Cozumel, home to world class scuba diving and one of the worlds best reefs. Distance from resort: 10 miles East.
•Cancun, well known for its night life and luxurious shopping centers. Distance from resort: 35 miles North.
•Mayakoba, El Camaleón, golf club (home to PGA tournaments). Distance from resort: 3 miles South
* Fees may apply
Just 10 minutes from Playa del Carmen, this award-winning resort is the perfect escape from the ordinary. It's also a great launching point for exploring Mexico's famed Yucatan Peninsula. This all-inclusive resort offers a variety of outstanding amenities and luxuries drinks; food and activities are all included in the price of your vacay!
As you stroll along the private beach, cast an eye toward the thatched Mayan roofs in this 180-acre, tropical paradise. When you're ready to challenge wind and water, grab a windsurfing rig from the beach. Or if you prefer the marine world, you'll find snorkeling and diving opportunities nearby. You'll also be able to catch plenty of fun and sun in the pools. If you would rather stay dry, catch a beach volleyball game, or try the two tennis courts.
No matter what your own idea of a good time may be, BlueBay Grand Esmeralda has got you covered. We look forward to welcoming you to this slice of paradise!
The resort’s all-inclusive features include:
- Accommodations as selected.
- All meals and beverages, including national-brand, alcoholic beverages.
- Taxes and gratuities.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
19678 reviews
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Nov 08, 2026Great hotel and entertainment
Excellent entertainment team, Kaci was fantastic and always has so much energy and talent always knows how to make people enjoy there vacation
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Nov 08, 2026
Great experience!
Entertainment was amazing and activities everyday and i especially enjoyed Bingo with Kaci, she has such a great attitude and a energy that always brings people together
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Nov 07, 2026
Very excelente
With mi family súper very fun :
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Nov 07, 2026
Entertainment Team
Hugo and team did a great job at the foam party!! It was so fun!! Thanks Hugo!
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Nov 06, 2026
Everything was above average experience
Entertainment was super good especially with Kaci
- AdvisoryMexican Government has implemented a new General Law for Tobacco Control that came into force during the month of January 2023. With its implementation has prohibited smoking in public areas including open spaces.We therefore inform you that smoking areas have been set up throughout the hotel which are clearly identified. In all of them.This measure also applies to Cigars and electronic cigarettes.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of $50 mxn pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed