What We Love
- Enjoy one free ocean dive or snorkeling excursion per person as part of the all-inclusive package.
- Take full advantage of onsite amenities with 24/7 room service.
- Maximize your enjoyment with a wide variety of onsite activities, including kayaking, spa treatments and more.
Things to Know
- The resort is only 37 minutes from Cancun International Airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- Adults and families are welcome!
If you want to spend your time in the sand, an expansive white-gold beach affords guests a majestic chill-out atmosphere, where lush tropical foliage meets salt air and cool ocean breezes. Three onsite pools provide a sand-free location for waterside lounging or finding a thoughtful spot to read. A nearby bar satisfies any spontaneous beverage request you can dream up.
With four onsite restaurants to choose from, guests find scrumptious fare at every turn. Seafood doesn't get much fresher than at the beachfront Ceviche and Tapas Bar, and creatively fused International fare at Ambar is served overlooking the central lagoon. For some flavorful post-dining intake, try the rooftop Cigar Lounge, where you can find a world-famous assortment of stogies alongside an impressive list of wines and spirits. For a sweet, pastry-style nightcap, opt for Cafe Brule.
Live music plays every day at the Blue Diamond resort as a backdrop to a number of onsite activities such as Spanish lessons, wine tastings and the occasional table tennis competition. Take to the water on a kayak, or head to the resort's top-notch, full-service spa, which blends Mayan and Asian healing principles with full body massages, aromatherapy and facials. There are even classes for yoga, watsu and Pilates.
The Cenote Deluxe room, aptly named for its position right beside the resort's onsite cenote, sweetens the pot even further with a mini bar (restocked daily with premium liquors), a balcony or terrace, a daily array of tropical fruits and 24-hr room service. The Ribiera Junior Suite offers all of these amenities plus a plunge pool attached to the room's cozy terrace or balcony.
This hotel is All-Inclusive
- All meals, snacks and beverages
- Local and long-distance phone calls
- Resort taxes
LocationRiviera Maya - Beach
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating6136 reviews
Mayakoba June 2020- Daniel González
This is our family’s second time to the Fairmount Mayakoba in 6 months. The beach is perfect, the staff is kind but the best part is Daniel! He is so warm and accommodating. His love for his job shines through. No request is too cumbersome or trivial.
Had another amazing visit to Fairmont Mayakoba. Service was amazing as always. Even during this difficult time the staff made sure that everything was perfect. Special thanks to Daniel our butler and Michael Marstensen, FB director. Thanks for making the birthday so special.
Fantastic for a fly and flop!
We spent a week pre Covid 19 at this well organised resort just before the UK went into lockdown in early March 2020. We were en route from San Francisco visiting family back to the UK and the flight timings and situation were perfect. We cannot comment on the coronavirus precautions but we found the service everywhere in this resort to be quite outstanding. Friendly, efficient and highly professional. We stayed in a Deluxe Casita overlooking the mangrove forest. The room was quiet, very spacious, immaculately clean and had everything that we could possibly need, even our own Nespresso machine. Beds were divinely comfortable and sheet - and sleep - quality top of the range. The entire resort was well organised with very regular golf type buggies to take us to the beach (glorious), one of the many pools or to one of the three restaurants. Although the resort is large, everything is very well spaced out among the lagoons and mangrove swamps and we did not at any time feel crowded. The buffet breakfast in La Laguna was sensational and well organised and our lunches on the beach or around the pools were great. Service throughout was again superb - friendly and efficient - and lunchtime snacks were excellent Our only slight negative was the quality of our evening meals. El Puerto - an Asian fusion restaurant - was excellent but we found the Mexican dishes at La Laguna in the evening not to our taste and the evening meals at Brisas Coastal Grill were somewhat disappointing with fish sometimes overcooked and dry. Having said that, the settings were lovely and nothing was a huge disaster and everything , at all times, was served with a friendly smile and a keenness to please which we found delightful and very relaxing.. All in all,we had a great week.
Excellent customer service, vacation experience & safe stay
We stayed for 2 days, during their re-opening week. As soon as we landed from Miami, our temp was checked twice at the airport. Then at the hotel access gate, and lastly in the lobby. They had a handwashing station there and our luggage was taken to be sanitized. We were given a bag with sanitizing wipes, gel sanitizer, and disposable face masks. Every employee was wearing a face mask AT ALL TIMES and guests were encouraged to do too. Check-in was impeccable, they disinfected a pen for us to sign the papers, which was the only direct contact we had. We were kindly helped by PENELOPE choosing a room to be upgraded to. Ty so much, a pleasure to meet you! Also, Gabriela who helped us make the reservation only. You two were amazing! There were sanitizer stations EVERYWHERE in the hotel; at the restaurants, the receptionists would kindly offer gel sanitizer as well when welcoming you. They also cleaned the golf carts after each use. They didn’t have all restaurants open yet, but it was more than enough and the menu was very good. To avoid the physical contact they offered the menus through QR codes. This method was also used for the resort map and the required government form to be filled out before departure. Inside the room, the remote control, coffee cups, glasses, etc were all inside closed bags. Also a special thanks to our amazing butler Gerardo! Everyone at the hotel is so kind, well educated, and trained that make you stay a dream Can't wait to come back with our kids too!
Green Juice Recipe- Beach restaurant
Had the most amazing time staying here in March and the beach restaurant was incredible. The green juice served with breakfast was the best juice/smoothie i have ever tasted. Is anyone able to share the recipe for this green juice please?