What We Love

  • You’ll find sensational gardens throughout the resort – go for a walk and enjoy the beauty that surrounds you.
  • There is plenty of entertainment for the entire family to enjoy, including live music and shows.
  • Kids will love having their own designated areas and special pools. 

Things to Know

  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • You can take a public shuttle to Tulum, Akumal or Playa del Carmen for cheap and fun exploring.
  • You have access to sister resorts.

Resort Details

Dining
Taste a variety of cuisine with flavors from around the world.
OnSite Dining
  • Various Lounges/Bars
    - 2 Lobby Bars
    - 2 Theatre Bars
    - 2 Poolside Bars
    - 1 Discotheque
  • Various Restaurants
    - Colonial Restaurant, Buffet style
    - Tropical Restaurant, Buffet style
    - Mariachi Grill, Offering lunch and snacks
    - Palmeras Grill, Offering lunch and snacks
    - Mare Nostrum, A la carte restaurant offering seafood
    - Kyoto, A la carte restaurant offering Oriental cuisine
    - Santa Fe, A la carte steak house
    - Capri, A la carte restaurant offering Italian cuisine

    Dress code: Semi-formal. No Shorts, no t-shirts, no sandals.
Wedding services, a beauty salon and more are available.
On-Site Amenities
  • 24-hour front desk†
  • Accessible facilities
  • Babysitting†
  • Beauty shop/salon†
  • Car rental desk†
  • Currency exchange†
  • Free parking
  • Laundry/Valet service†
  • Restaurant†
  • Room service†
  • 24-hour front desk†
  • Complies with Local/State/Federal laws for disabled
  • Babysitting†
  • Beauty shop/salon†
  • Car rental desk†
  • Currency exchange†
  • Free parking
  • Laundry/Valet service†
  • Restaurant†
  • Room service†
  • Safe deposit box†
  • Shops and commercial services†
On-Site Wedding Services
  • Package Sea Breeze.
    Package Under The Stars.
    10 person minimum. Both include marriage license and legal fees. Please contact hotel directly for more details.

† Fees may apply

From day to night, the excitement at this resort doesn't disappoint.
On-Site Recreation
  • Basketball court †
  • Billiards †
  • Direct access to a beach †
Off-Site Attraction
  • XEL-HA- ECOPARK

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 9901 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Vacation

    We had good times except few little things like room fridge wasn't fill up daily , and room wasn't cleaned up daily the floors and poor service at the pool to bring drinks , and we got booked in advance us a group and we were all over the place separately which I didn't like it but other than that is a good place .

    Feb 10, 2026
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Huge Hotel

    Access to various hotel. Overall nice facilities but too much to navigate. Family hotel mostly so pick the adult only if you don’t want to be around children. Good value overall.

    Feb 10, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    week in paradise

    If you've yet to plan a trip to Barcelo's do yourself a favor and book. You will not be disappointed

    Feb 10, 2026
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Dissatisfied

    Overall the resort is big but needs much improvement to be comfortable especially in the rooms . The pools were good but really cold. The bars were busy and the quality of drinks were poor. The snacks could be improved . The prices in the hotel lobby souvenirs were expensive. Not impressive with the outings with free shuttle as it was very Long time and we were constantly pressured to buy.

    Feb 10, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Bs

    The whole overall experience was very good. I would probably come back to this resort. It is big and a lot of fun with lots to do. Everything is also kept nice and neat and clean. It was all very professional

    Feb 10, 2026
Hotel Advisories
  • AdvisoryGuests booking Superior room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed

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