What We Love
- You’ll find sensational gardens throughout the resort – go for a walk and enjoy the beauty that surrounds you.
- There is plenty of entertainment for the entire family to enjoy, including live music and shows.
- Kids will love having their own designated areas and special pools.
Things to Know
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- You can take a public shuttle to Tulum, Akumal or Playa del Carmen for cheap and fun exploring.
- You have access to sister resorts.
Resort Details
- Various Lounges/Bars- 2 Lobby Bars
- 2 Theatre Bars
- 2 Poolside Bars
- 1 Discotheque - Various Restaurants- Colonial Restaurant, Buffet style
- Tropical Restaurant, Buffet style
- Mariachi Grill, Offering lunch and snacks
- Palmeras Grill, Offering lunch and snacks
- Mare Nostrum, A la carte restaurant offering seafood
- Kyoto, A la carte restaurant offering Oriental cuisine- Santa Fe, A la carte steak house
- Capri, A la carte restaurant offering Italian cuisine
Dress code: Semi-formal. No Shorts, no t-shirts, no sandals.
- 24-hour front desk†
- Accessible facilities
- Babysitting†
- Beauty shop/salon†
- Car rental desk†
- Currency exchange†
- Free parking
- Laundry/Valet service†
- Restaurant†
- Room service†
- 24-hour front desk†
- Complies with Local/State/Federal laws for disabled
- Babysitting†
- Beauty shop/salon†
- Car rental desk†
- Currency exchange†
- Free parking
- Laundry/Valet service†
- Restaurant†
- Room service†
- Safe deposit box†
- Shops and commercial services†
- Package Sea Breeze.
Package Under The Stars.
10 person minimum. Both include marriage license and legal fees. Please contact hotel directly for more details.
† Fees may apply
- Basketball court †
- Billiards †
- Direct access to a beach †
- XEL-HA- ECOPARK
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9933 reviews
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Feb 16, 2026Will be back!
I really enjoyed their beach, tons of palm trees. The fact that I can go across and visit the other resorts so easily and have access to their amenities was a bonus. Loungers: there are plenty but with all resorts being so open, the loungers can be taken up quickly if you don't go early in the morning. I would recommend saving one by 7:30am but you can also drag a lounger from the pool area to the beach area as well. The loungers has wheels on the one end Beach: beach area is beautiful, just be warn that I think the sand is shallow and what's underneath it is hard rock. So if you are playing beach volleyball, don't dive and i actually wore my sandals to play. Water: sandy and rocky in certain areas, as long as you are careful and make your way to the sandy parts you will be fine. You can actually see the fishes swim next to you and you can go far and still have the water being shallow. Rooms: i spoke with a guest who was a HVAC guy and he said that the sensor for the a/c unit is not working. So as a result, the thermostat in the rooms don't really work. It was really cold when i first arrived and changing the temp. didn't do anything. I eventually had to shut the unit off. Food: they have a large variety for their buffet area. As for booking reservations for a la carts, you only get to pick 3 across all the resorts. I would not recommend the Italian restaurant. The Japanese one with the cooking show is really good. Area: They work really hard keeping the place clean, so tip them well please. They do a good job sanitizing the shared areas after the pool area is closed Entertainment: one of the worse I have been to for night entertainment, maybe it's b/c the other ones i have gone to were adults only. This is my first family resort and there were entertainment for kids during the day but there wasn't much for adults at night. Activities: there is a mall, there is 24/7 bar (all paid games), tennis, paddle, basketball, ping pong and only a few pool tables at the other resort that was available for use. A lot of the activities are closed off after their pool hours end.
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Feb 16, 2026Fantastic trip
This was our second time at this resort and it was a fabulous stay. Beach, pool, food and staff were fantastic once again. The accommodations were comfortable and well maintained. We will return next year!
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Feb 16, 2026Don't go for the food
Beach is the best. Drinks were inconsistently mixed, food was terrible, cold, tasteless, overcooked greasy, and did not have items and quality which you would expect. Had a large hairy spider in the shower and the tile in the shower is dirty.
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Feb 15, 2026
Magical !
Fantastic, even for business ! Everything was great, from service, to infrastructures. Lots of nature and activities. Perfect for unwinding after meetings and conferences.
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Feb 13, 2026
Beach
Love it! Been here 5 times and always recommend to people! Will be back ! So pretty!!!Entertainment could improve the first few times it was much better! Also more bartenders need at all bars!
- AdvisoryGuests booking Superior room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed