What We Love
- You’ll find sensational gardens throughout the resort – go for a walk and enjoy the beauty that surrounds you.
- There is plenty of entertainment for the entire family to enjoy, including live music and shows.
- Kids will love having their own designated areas and special pools.
Things to Know
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- You can take a public shuttle to Tulum, Akumal or Playa del Carmen for cheap and fun exploring.
- You have access to sister resorts.
Resort Details
- Various Lounges/Bars- 2 Lobby Bars
- 2 Theatre Bars
- 2 Poolside Bars
- 1 Discotheque - Various Restaurants- Colonial Restaurant, Buffet style
- Tropical Restaurant, Buffet style
- Mariachi Grill, Offering lunch and snacks
- Palmeras Grill, Offering lunch and snacks
- Mare Nostrum, A la carte restaurant offering seafood
- Kyoto, A la carte restaurant offering Oriental cuisine- Santa Fe, A la carte steak house
- Capri, A la carte restaurant offering Italian cuisine
Dress code: Semi-formal. No Shorts, no t-shirts, no sandals.
- 24-hour front desk†
- Accessible facilities
- Babysitting†
- Beauty shop/salon†
- Car rental desk†
- Currency exchange†
- Free parking
- Laundry/Valet service†
- Restaurant†
- Room service†
- 24-hour front desk†
- Complies with Local/State/Federal laws for disabled
- Babysitting†
- Beauty shop/salon†
- Car rental desk†
- Currency exchange†
- Free parking
- Laundry/Valet service†
- Restaurant†
- Room service†
- Safe deposit box†
- Shops and commercial services†
- Package Sea Breeze.
Package Under The Stars.
10 person minimum. Both include marriage license and legal fees. Please contact hotel directly for more details.
† Fees may apply
- Basketball court †
- Billiards †
- Direct access to a beach †
- XEL-HA- ECOPARK
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9917 reviews
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Feb 11, 2026Always a good time
This was my 4th time staying at the Barcelo Properties in the Mayan Riviera, my first at the Tropical resort complex. If you are looking for a good time, look no further than this resort or it's sister resorts. This complex is a bit more outdated than the Maya Grand for example, but it still is a great complex for families and couples. It has so many activities for everyone. I highly recommend upgrading to the "Premium Level" as it gets you reservations pre-selected for every night of your stay, top shelf liquor if that is up your alley, but best of all??? The HYDROTHERAPY circuit. One per day for each day of your stay. HIGHLY RECOMMEND.
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Feb 11, 2026Vacation Opion
Bartenders and servers are rude, took forever to get waited on or even ecolodge we were waiting to be served
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Feb 11, 2026Excellent experience ! We loved it.
We travelled here with 7 adults and 3 children, aged 1, 4 & 5. Great family resort with lots to do for the kids. Also area for adults to relax . Staff was accompdating and friendly, and the food was great with lots of options
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Feb 11, 2026
Good times
Very nice and clean hotels. They really keep it together for you to enjoy yourself on vacation. Amazing walks on the beach and thorough out all of the hotels. You stay at one and play in rest of of the hotels.
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Feb 10, 2026Vacation
We had good times except few little things like room fridge wasn't fill up daily , and room wasn't cleaned up daily the floors and poor service at the pool to bring drinks , and we got booked in advance us a group and we were all over the place separately which I didn't like it but other than that is a good place .
- AdvisoryGuests booking Superior room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed