What We Love
- You’ll find sensational gardens throughout the resort – go for a walk and enjoy the beauty that surrounds you.
- There is plenty of entertainment for the entire family to enjoy, including live music and shows.
- Kids will love having their own designated areas and special pools.
Things to Know
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- You can take a public shuttle to Tulum, Akumal or Playa del Carmen for cheap and fun exploring.
- You have access to sister resorts.
Resort Details
- Various Lounges/Bars- 2 Lobby Bars
- 2 Theatre Bars
- 2 Poolside Bars
- 1 Discotheque - Various Restaurants- Colonial Restaurant, Buffet style
- Tropical Restaurant, Buffet style
- Mariachi Grill, Offering lunch and snacks
- Palmeras Grill, Offering lunch and snacks
- Mare Nostrum, A la carte restaurant offering seafood
- Kyoto, A la carte restaurant offering Oriental cuisine- Santa Fe, A la carte steak house
- Capri, A la carte restaurant offering Italian cuisine
Dress code: Semi-formal. No Shorts, no t-shirts, no sandals.
- 24-hour front desk†
- Accessible facilities
- Babysitting†
- Beauty shop/salon†
- Car rental desk†
- Currency exchange†
- Free parking
- Laundry/Valet service†
- Restaurant†
- Room service†
- 24-hour front desk†
- Complies with Local/State/Federal laws for disabled
- Babysitting†
- Beauty shop/salon†
- Car rental desk†
- Currency exchange†
- Free parking
- Laundry/Valet service†
- Restaurant†
- Room service†
- Safe deposit box†
- Shops and commercial services†
- Package Sea Breeze.
Package Under The Stars.
10 person minimum. Both include marriage license and legal fees. Please contact hotel directly for more details.
† Fees may apply
- Basketball court †
- Billiards †
- Direct access to a beach †
- XEL-HA- ECOPARK
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9885 reviews
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Jan 13, 2026The best resort!!!!!
We had an amazing time at this resort. The service was amazing, the food was fabulous and the grounds were immaculate. I highly recommend staying here. We will definitely be returning!!!!!
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Jan 13, 2026
Exceeded all Expectations
Was a fabulous stay at a fabulous resort. We’ll definitely be back. We enjoyed every aspect of our stay.
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Jan 09, 20264/5 stars
Great pools and grounds, clean and well-maintained. À la cart restaurants great but lunch buffets not good. Room comfortable but some maintenance issues. Generally the public bathrooms here are terrible. Maintenance and smell deterred use. The chair situation is horrendous and would make me think twice for future reservation. The resort did cater to older children with multiple options for activities. We appreciated the options. The beach was amazing here in certain spots. Not enough staff at bars but drink quality good. Spa and massages were fabulous.
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Jan 08, 2026
excellent resort for family vacation
We've visited this resort 3 years in a row and it does not disappoint. excellent facilities and a wonderful vacation spot
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Jan 08, 2026
Group of 16
We were a group of 16 and all of us loved the resort. Even though we were there at peak time the resort never felt crowded. There was always room in the pool and on the beach and space in the common areas. The rooms were large and comfortable. The buffet food was average but the al a carte restaurants were very good, especially the Italian restaurant. The biggest complaint from our group was the difficulty in getting lounge chairs by the pool or on the beach. Someone from our group would have to get up early to "reserve" chairs which you aren't supposed to do but if you don't you will be out of luck. Other than than it was a great vacation for everyone and we would definitely book this resort again.
- AdvisoryGuests booking Superior room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed