What We Love
- The spa with the flotation tank, Swiss shower & reflexology.
- The Kids Club that has wave after wave of fun & a buffet for your beach kiddos.
- Don't miss the Dolphinarium, where you can shake fins with these friendly mammals.
Things to Know
- It's 47 miles south of the airport - just enough time to unwind before you hit Beach Eden.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- You have access to sister resorts.
Resort Details
- BrasserieCharming French restaurant where you can taste the flavor and feel the romance that comes with French cuisine. This restaurant also features an extensive wine list.
- CaribbeanExcellent restaurant with Caribbean style and lively atmosphere. Traditional intense flavours and aromas are offered in a wide variety of seafood.
- Coral Grill RestaurantGrill restaurant right in front of the Caribbean sea. Enjoy delicious sandwiches or an informal buffet without stopping your fun. Open for lunch.
- La Hacienda BuffetThis restaurant offers a variety of Mexican food with the characteristic hacienda-style environment.
- Mirador BuffetSpecialising in international cuisine, this restaurant offers an exquisite variety of dishes to satisfy even the most discerning guests. A stylish and relaxed space. Open for breakfast, lunch and dinner.
- RodizioEnjoy some of the best Brazilian-style cuts of meat along with the freshest salads as you sip on a typical caipirinha.
- Various Lounges/Bars
- Coco's pool Bar
- El Cielo Bar
- Theatre Bar
- Carey Lobby Bar (Participation show at Carey bar)
- Jaguar's Discotheque
- 24-hour front desk
- 24-hour room service†
- Beauty shop/salon†
- Car Rental Services†
- Children's play area†
- Currency exchange†
- Exercise gym†
- Internet services†
- Laundry/Valet service†
- Lobby
- 24-hour front desk
- 24-hour room service†
- Beauty shop/salon†
- Car Rental Services†
- Children's play area†
- Currency exchange†
- Exercise gym†
- Internet services†
- Laundry/Valet service†
- Lobby
- Lounges/bars†
- Luggage service†
- Pool
- Poolside snack bar†
- Restaurant
- Room service†
- Safe deposit box†
- Shops and commercial services†
- Wireless internet connection in public areas†
† Fees may apply
- Children's program †Barcy Kids Club offers a supervised activities programme in a fun environment for children from 4 to 12 years of age (with reservation and maximum capacity).
Barcy mini disco - General †- Participation show at Carey bar- Cinema on the beach- Surprise night on the beach- Pirate's Island Water Park- Aquatic Sports- Dressel Divers ($)- Dolphinaris
- Gym †Barcelo Maya Palace gym
- Spa †
- Sports court onsite †
- Tennis court †
- Playa del Carmen
- XEL-HA- ECOPARK
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
18598 reviews
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Nov 18, 2025Pretty Good
The resort was beautiful and clean. With a resort this size, there are always going to be imperfections, but the friendliness of the employees kind of trumped anything that didn't measure up. Snorkeling was great when the water was calm. Windy days kicked up a lot of sand and made it tough to see any of the marine wildlife, but when calm, we saw Sea-turtles, Skates, and a wide variety of fish. The long drive to and from the airport was mitigated by using a private shuttle, which was well worth the $. I would say the mini-golf, while a great amenity, could use a bit more upkeep (but I get it, it's not a moneymaker so...). Also, the go carts were overpriced and we were forced to pay with our CC which nailed us on the exchange. Small potatoes though. Overall a great time and a great resort.
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Nov 17, 2025The Perfect Place
We have always stayed at the Palace. We have been going twice a year since 2011. Everything about the resort is perfect. The rooms are great - big and clean, the pool is massive and so much fun. The beach is beautiful (plenty of beach chairs). The entire resort is just breathtaking to walk each morning and evening. We had a great time at Strikers Sports Bar watching football (college and NFL) last week. I also cannot say enough about the gym at the USpa - it is big and clean and has everything. All the pools throughout the resort are huge and I love how they keep the lights on each pool for our evening walks. I cannot say enough about the staff - super friendly and always smiling.
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Nov 17, 2025DONT BOOK HERE
This place was recommended to stay to us not for any reason but the location (it was close to the private venue for a wedding) There was no hospitality here the multiple request of my room being close to my elderly father room was ignored. They put my room as far away from his as possible. The food was the same every night in the buffet. We tried to get reservations through out the week for the restaurants and seemed like we were an inconvenience to the staff who were very short and rude. There was NO entertainment unless you call playing a trivia game in the pool for a hour. At 8pm the whole resort was silent. You can do other things around the other resorts for extra cost on every thing. Our family and friends HIGHLY recommend any RIU resorts. Don’t book this one!
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Nov 17, 2025
Fantastic place
This resort was fantastic, rooms, meals , bars and service was excellent. The Buffets were always fresh, great selection. The other restaurants were absolutely superb, great choices of meals, severs were very friendly always asking if we had enough to eat. We had the Premium package, was well worth the extra money, pools and grounds very clean, would definitely stay there again
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Nov 17, 2025Overall good experience.
The place is huge!! Bring your walking shoes or best sandals! It is very nice and has all the amenities. I had a fall with an injury that interrupted the remainder of our trip. I feel the hotel could have accommodated us in a much friendlier and more helpful manner rather than causing further disruption by declining our requests.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy- Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed