What We Love

  • The spa with the flotation tank, Swiss shower & reflexology.
  • The Kids Club that has wave after wave of fun & a buffet for your beach kiddos.
  • Don't miss the Dolphinarium, where you can shake fins with these friendly mammals.

Things to Know

  • It's 47 miles south of the airport - just enough time to unwind before you hit Beach Eden.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • You have access to sister resorts.

Resort Details

The resort offers luxurious dining experiences with delicious cuisines.
OnSite Dining
  • Brasserie
    Charming French restaurant where you can taste the flavor and feel the romance that comes with French cuisine. This restaurant also features an extensive wine list.
  • Caribbean
    Excellent restaurant with Caribbean style and lively atmosphere. Traditional intense flavours and aromas are offered in a wide variety of seafood.
  • Coral Grill Restaurant
    Grill restaurant right in front of the Caribbean sea. Enjoy delicious sandwiches or an informal buffet without stopping your fun. Open for lunch.
  • La Hacienda Buffet
    This restaurant offers a variety of Mexican food with the characteristic hacienda-style environment.
  • Mirador Buffet
    Specialising in international cuisine, this restaurant offers an exquisite variety of dishes to satisfy even the most discerning guests. A stylish and relaxed space. Open for breakfast, lunch and dinner.  

  • Rodizio
    Enjoy some of the best Brazilian-style cuts of meat along with the freshest salads as you sip on a typical caipirinha.
  • Various Lounges/Bars

    - Coco's pool Bar 
    - El Cielo Bar
    - Theatre Bar
    - Carey Lobby Bar (Participation show at Carey bar)
    - Jaguar's Discotheque 

Room service, a gym, salon, laundry/valet service and more are available.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Beauty shop/salon†
  • Car Rental Services†
  • Children's play area†
  • Currency exchange†
  • Exercise gym†
  • Internet services†
  • Laundry/Valet service†
  • Lobby
  • 24-hour front desk
  • 24-hour room service†
  • Beauty shop/salon†
  • Car Rental Services†
  • Children's play area†
  • Currency exchange†
  • Exercise gym†
  • Internet services†
  • Laundry/Valet service†
  • Lobby
  • Lounges/bars†
  • Luggage service†
  • Pool
  • Poolside snack bar†
  • Restaurant
  • Room service†
  • Safe deposit box†
  • Shops and commercial services†
  • Wireless internet connection in public areas†

† Fees may apply

Children's play areas, tennis courts and more are available for active guests.
On-Site Recreation
  • Children's program †
    Barcy Kids Club offers a supervised activities programme in a fun environment for children from 4 to 12 years of age (with reservation and maximum capacity).

    Barcy mini disco
  • General †
    - Participation show at Carey bar
    - Cinema on the beach
    - Surprise night on the beach
    - Pirate's Island Water Park
    - Aquatic Sports
    - Dressel Divers ($)
    - Dolphinaris
  • Gym †
    Barcelo Maya Palace gym
  • Spa †
  • Sports court onsite †
  • Tennis court †
Off-Site Attraction
  • Playa del Carmen
  • XEL-HA- ECOPARK

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 18479 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Can't wait to return!

    This resort is beautiful! It has so much to offer, the staff here is amazing, the choices of restaurants and things to do are incredible. It's a small city of its own. They even have buses that run consistently throughout the facility to go from one resort to the next. Casino, theater, everything! I look forward to my return.

    Sep 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A great trip with entire family

    The prettiest resort on the Riviera Maya that is incredibly well maintained. Wonderful employees make the whole trip perfect.

    Sep 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent place for vacation

    We stayed at Barcelo Maya Palace for a week at the start of September. They had phenomenal service, food, and comfort. A few minuses to note are a rocky entry to the sea despite being a beautiful sandy beach, and a very limited knowledge of English by front desk staff. Overall though, an excellent vacation experience.

    Sep 07, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great place to relaxe and have fun with family and friends

    I was amazed to see how everything is so clean, the service from the staff and food (and drinks) were offered on a great quality. my 3rd time visiting. I always say I would try something different the next year, I ended up going back to Barcelo.

    Sep 06, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Our Place - Barcelo Palace

    My family and I (8 in total) just returned from our yearly vacation at Barcelo Palace. We’ve been visiting the Riviera Maya for over 15 years, and Barcelo Palace continues to be our place to stay, always feels like a second home. The staff we’ve come to know always welcome us with open arms. At our favorite breakfast spot, Santiago, Yhasua, Heber and Bertin go above and beyond to make guests feel like family. Manuel and Enrique, my go-to bartenders, have been providing excellent service since our very first visit. And of course, there’s Angelica Agosta – such a wonderful lady! The resort truly does an outstanding job selecting the right people. We’re already looking forward to next year’s return.

    Sep 06, 2025
Hotel Advisories
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy- Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.


  • Pet Policy : Pets Not Allowed

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