What We Love
- The spa with the flotation tank, Swiss shower & reflexology.
- The Kids Club that has wave after wave of fun & a buffet for your beach kiddos.
- Don't miss the Dolphinarium, where you can shake fins with these friendly mammals.
Things to Know
- It's 47 miles south of the airport - just enough time to unwind before you hit Beach Eden.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- You have access to sister resorts.
- 3 nights, 1 tickets
- 4 - 5 nights, 2 tickets
- 7 nights, 4 tickets
- 8 nights, 5 tickets
- 9 - 10 nights, 7 tickets
- 11 - 12 nights, 8 tickets
- 13 nights, 9 tickets
- 14 nights, 10 tickets
Get MORE from your getaway to Barceló Maya Palace. Now through the end of 2020, guests staying at a Premium Level room will get these additional perks exclusive to CheapCaribbean customers:
- Personalized welcome letter on arrival.
- Bottle of rum/tequila/wine in room on arrival.
- An additional $200 in resort discounts.
LocationRiviera Maya - Beach
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy- Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating13289 reviews
What a dream!!!
We were there a while ago but we want to go back so badly. It really was a great experience and the place, the sea, the view, the food, the shows, the employees all was great. We really hope we can go back soon.
EXCELLENT AND HIGHLY RECOMMEND
My wife and I had an excellent time at the Barcelo Maya Palace this past week. We were actually booked there, but were upgraded to the adults only and for that we are extremely grateful! We actually spent the majority of our time at the Palace for 2 reasons. 1) The activity team led by a young lady named Iris who was by far most engaged staff leader that we have experienced in our many stays in the region and even on cruises! Her and her team member Natalie went above and beyond to get all of the guest engaged as well, and made sure to include all ages which made it very fun! It was never a dull moment. This team deserves to be recognized as they are awesome!! From water yoga ( OMG that was so much fun but hard!! LOL) to just a simple game of movie trivia, her staff went overboard and the guest were truly enjoying every minute! _________________________________________________________________________________________ 2) The restaurant at the adults only hotel side tried way too hard to be extremely upscale instead of simple and here is what I mean. The hotel offers Mexican, Italian, French and Japanese restaurants. The hibachi was by far the best because they stayed within their lane of Japanese food as most know it!! We went to others and were extremely disappointed and took the shuttle to the buffet at the Palace. The Mexican restaurant served everything but authentic Mexican food. If I am in Mexico and go to a Mexican restaurant, I want authentic Mexican food like: Tostadas, Enchiladas, burrito's, rice, beans and foods that most know Mexico for. Instead they serve stuff like Octopus which I spoke to many and most felt this exact same way! Besides the simple restaurant flaws which I am confident that they will correct, the hotel is by far one of the top 3 in the entire region.
Barcelo was great!!
We had a wonderful trip! Considering Covid made us delay our original plan by 4 months we made it. The food was fabulous, the service was stellar. We LOVE Iris and her activities crew—Iris, Marlon, Natalie and Fabiola were so wonderful all week. We appreciate their fun-loving attitudes and the great activities they offer!! Thank you so much!
Me and my girlfriend had the most amazing vacation. The service and food were great! The pool activities were so good and fun. We would also like to give a special thanks to Barbara and Jazmin who run the game room, even though we are going though a delicate situation because of the pandemic, they managed to make an incredible stay. Thank you very much guys, keep it up!!
A great experience!
If you stay at this resort, go for the Club Premium. Raul, one of the Club Premium concierge, will attend to your every need. He was amazingly helpful to us. The Resort was only at 30% capacity. There were many large families with children, and the resort does specialize in entertaining kids. Please go as soon as you can!