What We Love

  • The spa with the flotation tank, Swiss shower & reflexology.
  • The Kids Club that has wave after wave of fun & a buffet for your beach kiddos.
  • Don't miss the Dolphinarium, where you can shake fins with these friendly mammals.

Things to Know

  • It's 47 miles south of the airport - just enough time to unwind before you hit Beach Eden.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • You have access to sister resorts.
Stay at one, play at five. That’s the overarching concept at this Noble Beach Prize-winning resort. 

The resort has it all: a fitness center, 33,000 sq. ft. spa, Colonial-style architecture, all-inclusive food and drinks, 11 pools, plus more! With access to sister resorts around the complex, make each day of your vacay an adventure. Relax on the beach or enjoy nightly entertainment after dinner. The choice is yours on your blissful getaway.

All-inclusive means a stress-free getaway: drinks, food and activities at your resort are included in the price of your vacay! Guests may enjoy dinner at the specialty restaurants using tickets, based on the length of their stay:

  • 3 nights, 1 tickets
  • 4 - 5 nights, 2 tickets
  • 7 nights, 4 tickets
  • 8 nights, 5 tickets
  • 9 - 10 nights, 7 tickets
  • 11 - 12 nights, 8 tickets
  • 13 nights, 9 tickets
  • 14 nights, 10 tickets


Get MORE from your getaway to Barceló Maya Palace. Now through the end of 2020, guests staying at a Premium Level room will get these additional perks exclusive to CheapCaribbean customers:

  • Personalized welcome letter on arrival.
  • Bottle of rum/tequila/wine in room on arrival.
  • An additional $200 in resort discounts.

Location

Riviera Maya - Beach
Cancun, Mexico (CUN) : 60 miles

Property Information

Year Built: 2007
Accessible rooms: 8
Floors: 3
Total rooms: 756

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Resort Details

Dining

The resort offers luxurious dining experiences with delicious cuisines.
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Amenities

Room service, a gym, salon, laundry/valet service and more are available.
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Activities

Children's play areas, tennis courts and more are available for active guests.
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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 26.06 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy- Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 13289 reviews
  • 5.0 star tripadvisor rating
    What a dream!!!

    We were there a while ago but we want to go back so badly. It really was a great experience and the place, the sea, the view, the food, the shows, the employees all was great. We really hope we can go back soon.

    Aug 03, 2020
  • 5.0 star tripadvisor rating
    EXCELLENT AND HIGHLY RECOMMEND

    My wife and I had an excellent time at the Barcelo Maya Palace this past week. We were actually booked there, but were upgraded to the adults only and for that we are extremely grateful! We actually spent the majority of our time at the Palace for 2 reasons. 1) The activity team led by a young lady named Iris who was by far most engaged staff leader that we have experienced in our many stays in the region and even on cruises! Her and her team member Natalie went above and beyond to get all of the guest engaged as well, and made sure to include all ages which made it very fun! It was never a dull moment. This team deserves to be recognized as they are awesome!! From water yoga ( OMG that was so much fun but hard!! LOL) to just a simple game of movie trivia, her staff went overboard and the guest were truly enjoying every minute! _________________________________________________________________________________________ 2) The restaurant at the adults only hotel side tried way too hard to be extremely upscale instead of simple and here is what I mean. The hotel offers Mexican, Italian, French and Japanese restaurants. The hibachi was by far the best because they stayed within their lane of Japanese food as most know it!! We went to others and were extremely disappointed and took the shuttle to the buffet at the Palace. The Mexican restaurant served everything but authentic Mexican food. If I am in Mexico and go to a Mexican restaurant, I want authentic Mexican food like: Tostadas, Enchiladas, burrito's, rice, beans and foods that most know Mexico for. Instead they serve stuff like Octopus which I spoke to many and most felt this exact same way! Besides the simple restaurant flaws which I am confident that they will correct, the hotel is by far one of the top 3 in the entire region.

    Aug 02, 2020
  • 5.0 star tripadvisor rating
    Barcelo was great!!

    We had a wonderful trip! Considering Covid made us delay our original plan by 4 months we made it. The food was fabulous, the service was stellar. We LOVE Iris and her activities crew—Iris, Marlon, Natalie and Fabiola were so wonderful all week. We appreciate their fun-loving attitudes and the great activities they offer!! Thank you so much!

    Jul 31, 2020
  • 5.0 star tripadvisor rating
    Great experience

    Me and my girlfriend had the most amazing vacation. The service and food were great! The pool activities were so good and fun. We would also like to give a special thanks to Barbara and Jazmin who run the game room, even though we are going though a delicate situation because of the pandemic, they managed to make an incredible stay. Thank you very much guys, keep it up!!

    Jul 29, 2020
  • 4.0 star tripadvisor rating
    A great experience!

    If you stay at this resort, go for the Club Premium. Raul, one of the Club Premium concierge, will attend to your every need. He was amazingly helpful to us. The Resort was only at 30% capacity. There were many large families with children, and the resort does specialize in entertaining kids. Please go as soon as you can!

    Jul 29, 2020