What We Love
- The spa with the flotation tank, Swiss shower & reflexology.
- The Kids Club that has wave after wave of fun & a buffet for your beach kiddos.
- Don't miss the Dolphinarium, where you can shake fins with these friendly mammals.
Things to Know
- It's 47 miles south of the airport - just enough time to unwind before you hit Beach Eden.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- You have access to sister resorts.
Resort Details
- BrasserieCharming French restaurant where you can taste the flavor and feel the romance that comes with French cuisine. This restaurant also features an extensive wine list.
- CaribbeanExcellent restaurant with Caribbean style and lively atmosphere. Traditional intense flavours and aromas are offered in a wide variety of seafood.
- Coral Grill RestaurantGrill restaurant right in front of the Caribbean sea. Enjoy delicious sandwiches or an informal buffet without stopping your fun. Open for lunch.
- La Hacienda BuffetThis restaurant offers a variety of Mexican food with the characteristic hacienda-style environment.
- Mirador BuffetSpecialising in international cuisine, this restaurant offers an exquisite variety of dishes to satisfy even the most discerning guests. A stylish and relaxed space. Open for breakfast, lunch and dinner.
- RodizioEnjoy some of the best Brazilian-style cuts of meat along with the freshest salads as you sip on a typical caipirinha.
- Various Lounges/Bars
- Coco's pool Bar
- El Cielo Bar
- Theatre Bar
- Carey Lobby Bar (Participation show at Carey bar)
- Jaguar's Discotheque
- 24-hour front desk
- 24-hour room service†
- Beauty shop/salon†
- Car Rental Services†
- Children's play area†
- Currency exchange†
- Exercise gym†
- Internet services†
- Laundry/Valet service†
- Lobby
- 24-hour front desk
- 24-hour room service†
- Beauty shop/salon†
- Car Rental Services†
- Children's play area†
- Currency exchange†
- Exercise gym†
- Internet services†
- Laundry/Valet service†
- Lobby
- Lounges/bars†
- Luggage service†
- Pool
- Poolside snack bar†
- Restaurant
- Room service†
- Safe deposit box†
- Shops and commercial services†
- Wireless internet connection in public areas†
† Fees may apply
- Children's program †Barcy Kids Club offers a supervised activities programme in a fun environment for children from 4 to 12 years of age (with reservation and maximum capacity).
Barcy mini disco - General †- Participation show at Carey bar- Cinema on the beach- Surprise night on the beach- Pirate's Island Water Park- Aquatic Sports- Dressel Divers ($)- Dolphinaris
- Gym †Barcelo Maya Palace gym
- Spa †
- Sports court onsite †
- Tennis court †
- Playa del Carmen
- XEL-HA- ECOPARK
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
18632 reviews
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Dec 03, 2025Hotel Barcelo
The hotel could be great, if they fix the issues. Great location. The water at the beach is warm and calm most days.
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Dec 02, 2025Amazing service
Best host and hostess !!. So much appreciation. So honest, helped us with our Spanish, and served delicious drinks at El Cielo bar at Barcelo Maya!! We love Jorge Ruiz and Lidia Ramirez !!!
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Dec 02, 2025Must be on them for everything.
Make sure you get a confirmation when booking anything thru email. I was scheduling a romantic massage and I never received a confirmation because staff just decided to ignore my last email. Come to find out the day of that nothing was booked. Also while scheduling our transportation if I don’t respond with an entry email after being ignored I don’t think I would have gotten a confirmation for our arrival.
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Dec 01, 2025
Not bad few little things
Check in was hard to understand front desk, no maps and pointed on how to get to our room, no water or face cloths in room, some food was warm or cold. Rest was pretty decent.
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Dec 01, 2025
Family Trip
Overall, I had a pleasant experience during my first stay at an all-inclusive resort. While I was disappointed by the number of rocks on the beach, I recognize that this is the landscape. I would have appreciated a physical map of the property showing the restaurants, bars, and other key locations. Additionally, I found the prices for gifts and items to be excessively high
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy- Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed