What We Love
- A tropical rainforest surrounds the resort with over a mile of a private, white sandy beach.
- The swim-up bars at the pools will likely be your favorite go-to bars during the day.
- Lively entertainment at night - theatrical shows and live music keep the party going.
Things to Know
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- You can take a public shuttle to Tulum, Akumal or Playa del Carmen for cheap and fun exploring.
- You have access to sister resorts.
Resort Details
- Various Lounges/Bars- 2 Lobby Bars
- 2 Theatre Bars
- 2 Poolside Bars
- 1 Discotheque - Various Restaurants- Colonial Restaurant, Buffet style
- Tropical Restaurant, Buffet style
- Mariachi Grill, Offering lunch and snacks
- Palmeras Grill, Offering lunch and snacks
- Mare Nostrum, A la carte restaurant offering seafood
- Kyoto, A la carte restaurant offering Oriental cuisine- Santa Fe, A la carte steak house
- Capri, A la carte restaurant offering Italian cuisine
Dress code: Semi-formal. No Shorts, no t-shirts, no sandals.
- 24-hour front desk
- Accessible facilities
- Babysitting†
- Beauty shop/salon†
- Car rental desk†
- Currency exchange†
- Free parking
- Laundry/Valet service†
- Restaurant†
- Room service†
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting†
- Beauty shop/salon†
- Car rental desk†
- Currency exchange†
- Free parking
- Laundry/Valet service†
- Restaurant†
- Room service†
- Safe deposit box†
- Shops and commercial services†
- Package Sea Breeze.
Package Under The Stars.
10 person minimum. Both include marriage license and legal fees. Please contact hotel directly for more details.
† Fees may apply
- Basketball court †
- Billiards †
- Direct access to a beach †
- XEL-HA- ECOPARK
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11714 reviews
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Oct 29, 2025Pool temperature
Everything was great. The only downside was the temperature of the pool. Absolutely freezing. I’m a pool person and you couldn’t even enjoy it.
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Oct 26, 2025Beautiful Resort
Be prepared to walk - a lot! The property is large but never seemed over crowded. The pools are huge and beautiful, you don't run into people. There are plenty of lounge chairs at both the beach and poolside. Finding a nice spot was never a problem. The play area for the kids is so nice and fun. The rooms are clean and spacious. The buffets and specialty restaurants are great! The attached Maya Plaza and Mall are fantastic! You seriously don't need to leave the resort (unless you're going on a tour). There is so much to do to keep the whole family entertained. My only complaint is how expensive a taxi is if you want to go to 5th avenue in Playa Del Carmen. The resort is about 20 minutes away from town and a taxi ride for up to 4 people is $35 US dollars EACH WAY. If you have more than 4 the price jumps to $70 US dollars each way. And side note - sunscreen at the hotel is VERY expensive, along with any type of over-the-counter medication. I saw bottles of sunscreen for as much as $50 US dollars and as cheap as $24. We bought a bottle of caladryl serum for bug bites and a pack of gum. It cost $38 US dollars.
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Oct 21, 2025
Great time at the barcelo maya colonial
Denali trejo bar Puebla is the best bartender we have met every time we have come to the barcelo maya colonial, she very professional and good hearted and hard working, the barcelo should value staff members like her greatly, we look forward to seeing her again on our next vacation.
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Oct 20, 2025
Barcelo family trip
It was a very nice trip away from home with family and friends. I had a very good time and I would definitely return one day.
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Oct 18, 2025
Denaly was so wonderful
Denaly Trejo is a beautiful and kind bar tender! She remembered our names and was very wonderful at her service! Great to meet her and kept us coming back! She helped us with Spanish and we will remember how great she made our trip! Many thanks to Denaly!
- AdvisoryGuests booking Superior room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed