What We Love
- Relax and rejuvenate with a treatment at the U-Spa Wellness Centre.
- Show off your skills at the Bowling Centre.
- The Kids Club provides hours of supervised entertainment.
Things to Know
- The resort is one hour from the airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- Additional fees apply for some water sports.
Resort Details
- Various Lounges/Bars- Pool Bar- Caribe Lobby Bar- Teatro Bar- Strikers Sports Bar
- Various RestaurantsCaribe buffet restaurant:Specialising in international cuisine, this restaurant offers an exquisite gastronomical variety to satisfy even the most discerning guests.
La Fuente Restaurant:This restaurant offers varied and exquisite dishes with genuine Spanish recipes to delight the palate of adults and children alike.A reservation is required, subject to availability, restrictions apply.
Restaurant Captain Morgan:Grill restaurant located in the area surrounding the swimming pool. Enjoy the delicious sandwiches or the informal buffet without going far.
- 24-hour front desk†
- Babysitting†
- Beauty shop/salon†
- Car Rental Services†
- Children's play area†
- Free parking†
- Lobby†
- Lounges/bars†
- Luggage service†
- Restaurant†
- 24-hour front desk†
- Babysitting†
- Beauty shop/salon†
- Car Rental Services†
- Children's play area†
- Free parking†
- Lobby†
- Lounges/bars†
- Luggage service†
- Restaurant†
- Room service†
- Safe deposit box†
- Shops and commercial services†
- Wireless internet connection in public areas†
- Convention Centre†
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Choose a wedding package suited to you and your partner for celebrating this very special union. The resort has a team of professional and special services so that everything turns out just as you wish. Please contact hotel directly for details and pricing of wedding packages.
† Fees may apply
- Basketball court †
- Billiards †
- Bowling alley †Strikers Sports Bar & Bowling Center
- Miniature golf †Miniature golf is now open until midnight, at midnight there is an additional cost for lighting.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10666 reviews
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Jun 30, 2025Satisfaction Guaranteed!!!
Satisfaction Guaranteed!!! Excellent service and quality of the facilities, the areas in general are very clean and well-maintained! 100% recommended.
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Jun 27, 2025Outdated hotel
Rooms are very outdated, they need upgrading in the restrooms and the furniture. Toilets kept squeaking, not what I expected for a resort.
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Jun 24, 2025Overjoyed
This resort is a great place to stay. My wife and I had the Premium access. If you can spring for it, I recommend you do. Instead of having house liquor for our drinks, we were able to choose what brand of liquor we had in our drinks and for shots. The only issue I had was that I was informed that my access worked at all the other resorts, but when I went to the Maya Palace, I was denied a towel, drinks, and to be able to eat there. Was told at the Maya Palace that their amenities were exclusive to their guests only. Told my reception of the issues and they informed me, again, that I should have no issues. Next day, was denied being served drinks, again. If you get the Premium Access package, make sure they have that issue fixed. We also had the swim out suite. Beyond incredible!
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Jun 23, 2025
Fantastic!!
This is a great resort. I was here for the Dr. Joe Dispenza, seven day long retreat and the staff both at the arena and the hotel were excellent. I will be coming back again with my family and probably next year to do another retreat.
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Jun 23, 2025
Maya Caribe in June
The staff is amazing. I was here for 9 days for a Joe Dispenza Meditation Conference and everything was beautifully prepared for us. I had Premium Level access to lounge and other perks. Daphne was exceptional with reservations and suggestions! If you come during the summer months it is blistering hot and humid. I am from South Florida but this humidity was a whole other level. Come prepared! Luckily there are lots of bars and restaurants to cool off at. They have buffets and also restaurants that you can make reservations for (no extra fee unless you wish to purchase a bottle of wine). My favorite restaurants were the Spanish (have the lamb chops) and the Italian restaurants. The pools are immaculate and have swim up pool bars. I had a waterfront suite and it is really pool front with a view of the ocean behind it. At this property there is nothing truly oceanfront because the pools are located between the beach and the buildings. I had a great experience and would definitely come back again.
- Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisorySpring Break groups are allowed with Quad Rooms. At least 1 guest must be at least 21. 5 nights minimum stay.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 26.06 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
- AdvisoryGuests booking Superior room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed