What We Love
- Relax and rejuvenate with a treatment at the U-Spa Wellness Centre.
- Show off your skills at the Bowling Centre.
- The Kids Club provides hours of supervised entertainment.
Things to Know
- The resort is one hour from the airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- Additional fees apply for some water sports.
Resort Details
- Various Lounges/Bars- Pool Bar- Caribe Lobby Bar- Teatro Bar- Strikers Sports Bar
- Various RestaurantsCaribe buffet restaurant:Specialising in international cuisine, this restaurant offers an exquisite gastronomical variety to satisfy even the most discerning guests.
La Fuente Restaurant:This restaurant offers varied and exquisite dishes with genuine Spanish recipes to delight the palate of adults and children alike.A reservation is required, subject to availability, restrictions apply.
Restaurant Captain Morgan:Grill restaurant located in the area surrounding the swimming pool. Enjoy the delicious sandwiches or the informal buffet without going far.
- 24-hour front desk†
- Babysitting†
- Beauty shop/salon†
- Car Rental Services†
- Children's play area†
- Free parking†
- Lobby†
- Lounges/bars†
- Luggage service†
- Restaurant†
- 24-hour front desk†
- Babysitting†
- Beauty shop/salon†
- Car Rental Services†
- Children's play area†
- Free parking†
- Lobby†
- Lounges/bars†
- Luggage service†
- Restaurant†
- Room service†
- Safe deposit box†
- Shops and commercial services†
- Wireless internet connection in public areas†
- Convention Centre†
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Choose a wedding package suited to you and your partner for celebrating this very special union. The resort has a team of professional and special services so that everything turns out just as you wish. Please contact hotel directly for details and pricing of wedding packages.
† Fees may apply
- Basketball court †
- Billiards †
- Bowling alley †Strikers Sports Bar & Bowling Center
- Miniature golf †Miniature golf is now open until midnight, at midnight there is an additional cost for lighting.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11184 reviews
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Jan 17, 2026Snorkelling excellent and something for everyone.
The resort is one of the older properties. The bathroom needs a refresh badly. The tub, sink and fixtures are showing their age. Albeit very clean and all in working order, they are looking tired. The step up into the tub is very high. There is no lotion provided and the shampoo/conditioner are not great. Mini bar contains 4 Heineken, Tecate, Pepsi products and water. The mattress on our king bed was comfortable, excellent linens but the pillows are absolutely terrible. Both are flat and even stacked one on top of the other barely make 1 normal pillow…bring your own. Caribe Buffet…excellent. It flows really well without too much congestion at the food stations. It’s a buffet. There’s always something for everyone. Be mindful of filling your plate and food wastage. You can try and then go back for more if you like it. Food safety was very good, i was watching. We has no tummy issues at all. The beach entry in front of The Beach property is a bit shelled and there are hidden rocks, water shoes would make it easier for sure. The beach is long and fairly flat. It’s really beautiful and the water is shallow to walk out far. We felt safe swimming. The best beach entry is in front of the Jaguar statue on the Tropical side. Secure chairs before 8:30. The snorkelling is excellent and worth hauling your own gear. We snorkelled almost every day and saw several fish and turtles. The entire property is large and worth exploring to find your favourite places. There is a bus service that takes you between the properties if you’ve had your fill of steps. The setup is really good for families with lots of activities for the kids. Also a Mall on site with lots of vendors and decent prices. They are not aggressive and very negotiable. It’s worth checking out versus an overpriced taxi ride to Puerto Aventuras.
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Jan 17, 2026
Enjoyed the Spanish lesson with Fany!
Facilities are clean and safe. Staff is nice and attentive. Plenty of things to do. Enjoyed the mini Spanish lesson with Stephanie. My only complaint is the food. However, marginal food seems to be the status quo for all inclusive resorts. .
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Jan 15, 2026Would not go back
Food was not good , very little selection. Restaurants were too strict on shoe wear, sandals not allowed and service is refused if you wear sandals. Too much walking if you have an ocean view room. Bathrooms are terrible in a premium room. Patio doors very heavy and difficult to close. Beverages not great. All kids activities are at an extra cost. Too far from cancun airport. We had a transfer booked and took 3 hrs to get to airport after many stops.
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Jan 13, 2026Entertainment team the best
All the entertainment staff were so friendly with us , they were very kind and they are funny , all of them Fany ,Gabriel , Mariana , Pau ,Estrella ,Viany ,Joseph , all of them , they are realy good dancer
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Jan 13, 2026
Best resort in mexico
Super super duper fun, Jesus from the entertainment team is the best, the whole crew made it fun for the whole week, Carlos at the caribe pool bar was the best barman and Alan at the Capitan Morgan restaurant was by far the biggest vibe in there!!! Coming back next year
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisorySpring Break groups are allowed with Quad Rooms. At least 1 guest must be at least 21. 5 nights minimum stay.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 26.06 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
- AdvisoryGuests booking Superior room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed