What We Love
- Relax and rejuvenate with a treatment at the U-Spa Wellness Centre.
- Show off your skills at the Bowling Centre.
- The Kids Club provides hours of supervised entertainment.
Things to Know
- The resort is one hour from the airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- Additional fees apply for some water sports.
Resort Details
- Various Lounges/Bars- Pool Bar- Caribe Lobby Bar- Teatro Bar- Strikers Sports Bar
- Various RestaurantsCaribe buffet restaurant:Specialising in international cuisine, this restaurant offers an exquisite gastronomical variety to satisfy even the most discerning guests.
La Fuente Restaurant:This restaurant offers varied and exquisite dishes with genuine Spanish recipes to delight the palate of adults and children alike.A reservation is required, subject to availability, restrictions apply.
Restaurant Captain Morgan:Grill restaurant located in the area surrounding the swimming pool. Enjoy the delicious sandwiches or the informal buffet without going far.
- 24-hour front desk†
- Babysitting†
- Beauty shop/salon†
- Car Rental Services†
- Children's play area†
- Free parking†
- Lobby†
- Lounges/bars†
- Luggage service†
- Restaurant†
- 24-hour front desk†
- Babysitting†
- Beauty shop/salon†
- Car Rental Services†
- Children's play area†
- Free parking†
- Lobby†
- Lounges/bars†
- Luggage service†
- Restaurant†
- Room service†
- Safe deposit box†
- Shops and commercial services†
- Wireless internet connection in public areas†
- Convention Centre†
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Choose a wedding package suited to you and your partner for celebrating this very special union. The resort has a team of professional and special services so that everything turns out just as you wish. Please contact hotel directly for details and pricing of wedding packages.
† Fees may apply
- Basketball court †
- Billiards †
- Bowling alley †Strikers Sports Bar & Bowling Center
- Miniature golf †Miniature golf is now open until midnight, at midnight there is an additional cost for lighting.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10655 reviews
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Jun 12, 2025Repeat customer MAJORLY disappointed on this 10th stay.
We are currently at the Barceló and I’m writing because of how surprised I am… I will update and do a more detailed review after our stay but this is too important not to warn you about if you’re currently looking to book. I WISH I HAD SEEN THIS BEFORE COMING! First, I have to say that this is our 10th stay at this resort. So this warning also comes from happy customers who have returned to this resort repeatedly. The gorgeous beach has always been the biggest draw for us to return. And this year the beach and sea are COMPLETELY OVERRUN WITH MOUNDS OF SEAWEED. While the amount of seaweed can’t be controlled by the resort, they’re also doing little to nothing to improve the situation making the beach a total disappointment. This is day 3 of a week long trip and we haven’t spent any time there whereas we spend most of our time there on every other trip. For this reason I would not come to the area this year. But that could have been made better with a satisfying stay because of the accommodations. However, this time for the first time ever, we are also disappointed by the room, our check in, and the short cuts and cut backs on food options, bar staff, and all around what seems a slashing of accommodations. We were dropped at the Caribe entrance which is drastically less nice than the entrance at the “Beach.” No drinks or greeting upon arrival. Desk staff was “pleasant” at most and we were given a room in the “Labna” building. Not nice at all. The room is run down, and the shower and furniture are in desperate need of updates. Also, clearly there’s not an issue with too many guests so why were we given an obviously smaller room with 2 double beds rather than our requested king? No rationale or reason. We are not picky - truly. But this stat is a major disappointment.
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Jun 12, 2025Great visit again!
our second stay at this lovely resort. Beautifully maintained grounds, lovely resort, fun pool and wonderful beach. Great food and drinks. Other than a glitch with the AC in one of our 2 rooms it was another great trip.
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Jun 11, 2025Really great stay with premium level
Got a junior suite at Caribe and had a great time checking out all the speciality restaurants, free 1-hr access to hydrotherapy spa, sailing and checking out pools. It was above our expectations. Great value for a great stay!
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Jun 03, 2025Shocking Experience: Kids Selling Drugs by the Pool
I’ve traveled a lot over the years, and I have to say, my recent stay at Barcelo Maya Caribbean was one of the most shocking experiences I’ve had at any resort. We were there for a week-long vacation, hoping for a relaxing family trip, but what we encountered left us deeply concerned for the safety and atmosphere of this place. What really caught us off guard was how blatant the drug activity was—groups of teenagers openly hanging around the pool and beach areas, approaching guests, and trying to sell drugs. It wasn’t subtle; it felt like it was happening right in front of everyone, like it was a normal part of the scene. One afternoon, I was sitting by the pool while my kids were playing nearby, and I saw a group of teenagers walk up to a couple, offering something quietly and then laughing and moving on to another group. At first, I thought I must be seeing it wrong, but then it happened again—and again. It’s incredibly unsettling when you’re trying to enjoy a vacation with your family, and you see this kind of behavior happening so openly. It made me question the kind of environment this resort is encouraging and how safe it really is, especially for families. I ended up reporting this to the front desk, expecting some level of concern or action, but the reaction was honestly just a shrug. The staff seemed uninterested and unwilling to address the issue, almost as if they’d seen it happen a hundred times before and didn’t think it was worth following up on. There was no sense of urgency, no assurance that it would be dealt with, and no follow-up from management. It left us feeling completely unheard and honestly a bit unsafe. We tried to make the best of the trip, but after a few more days of the same thing happening, it became clear that this resort is not a safe or family-friendly place. The idea that kids and teens can sell drugs openly around the pool area without any staff intervention is beyond unacceptable. I would strongly caution anyone considering a stay here, especially families, to think twice. It’s just not worth the risk.
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Jun 02, 2025
Disappointing experience
Wish I would have read reviews and listened before booking 😔. I am here now and wish I wasn’t…the resort should not be 5 star because it lacked completely…and the food really is not that great or good at all. No ice cream shops or coffee shops. Just completely missed the mark. The rooms were sub par…luckily I complained and they probably got tired of seeing me at the front desk so this nice lady listened to me and moved me. I tried canceling my reservation and they just wouldn’t allow it…I had a minute ch much nicer stay at Dream Sands a couple years ago. Wish I would have booked there instead. My whole family was unimpressed…
- Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisorySpring Break groups are allowed with Quad Rooms. At least 1 guest must be at least 21. 5 nights minimum stay.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 26.06 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
- AdvisoryGuests booking Superior room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed