What We Love

  • Create a memorable vacay by playing with dolphins at the Dolphinarium.
  • Show off your skills in tennis, mini-golf and archery.
  • The luscious spa and Kids Club provide something for you and something for them.

Things to Know

  • The resort is one hour from the airport.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • Additional fees apply for some water sports.

Resort Details

Enjoy grilled specialties, decadent buffets and specialty restaurants during your stay.
OnSite Dining
  • Various Lounges/Bars
    - Beach Lobby Bar
    - Pool bars
    - Teatro Bar
  • Various Restaurants
    Beach Buffet Restaurant:
    Specialized in international food, this restaurant offers an exquisite range of dishes that will satisfy guests with the most demanding palates. A magnificent space with stylish decor.

    México Lindo restaurant:
    You will not be able to resist the mouth-watering flavours and aromas of the country’s typical dishes, which respect the original recipes and flavours of each region in Mexico.
    A reservation is required, subject to availability, restrictions apply.

    Rancho Grande Restaurant:
    This fantastic grill restaurant located in the swimming pool area is an incredible place to enjoy a delicious sandwich or casual buffet without missing out on the action.
The resort offers many amenities to meet the needs of every guest.
On-Site Amenities
  • 24-hour front desk†
  • Babysitting†
  • Beauty shop/salon†
  • Car Rental Services†
  • Children's play area†
  • Free parking†
  • Lobby†
  • Lounges/bars†
  • Luggage service†
  • Restaurant†
  • 24-hour front desk†
  • Babysitting†
  • Beauty shop/salon†
  • Car Rental Services†
  • Children's play area†
  • Free parking†
  • Lobby†
  • Lounges/bars†
  • Luggage service†
  • Restaurant†
  • Room service†
  • Safe deposit box†
  • Shops and commercial services†
  • Wireless internet connection in public areas†
Off-Site Amenities
  • Convention Centre†
On-Site Wedding Services
  • Choose a wedding package suited to you and your partner for celebrating this very special union. The resort has a team of professional and special services so that everything turns out just as you wish. Please contact hotel directly for details and pricing of wedding packages.

† Fees may apply

Whether on land or in the water, you'll find no shortage of fun and excitement.
On-Site Recreation
  • Basketball court †
  • Billiards †

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 16242 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Worst service ever

    I had no choice but to stay at this facility because of the conference I was attending. I have travelled extensively but experienced the worst services at the maya beach during my 5 nights stay. Quality of the buffet food is substandard and most of all the negative and very unfriendly attitudes and manner of the wait staff and bar staff was heart breaking and traumatic. I would strongly urge the management of barcello hotels to retrain and re educate all your wait staff at the restaurants. The quality of the service here is incomparable to all inclusive resorts in Maldives, Thailand and other South East Asian resorts. It was my first trip to Mexico and because of the experiences I had at the maya beach, my impression of Mexico is quite negative. So many beautiful places and hotels around the world and maya beach is definitely not on that caliber of world class hotels.

    Jul 15, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Not as great

    Extremely disappointed in this place. The check in was a nightmare the receptionist was rude from the second I walked up, she was not trained correctly because had no idea about anything when it came to the resort. They have these nice restaurants that you have to make reservations for I asked if the food at those restaurants were included in the all inclusive she said no that it was extra, so we just made one reservation on our last night there to one of them out of 4, well when we get to our reservation we find out that it is included, meaning we could have tried all of them, because trust me the buffet food that we thought we only included was not all that great. Our room was Uhg the ac didn’t work, the hair dryer sparked and basically killed all the plugs in the room including tv, and fridge then I’m told they can’t change my room till 3 pm the next day so there goes our first day at this place, when they finally change us the entrance door needed like 3 people to push this thing open it was so hard to open and close but atleast the ac worked. At check in I was charged more than what Expedia said, which I did not make a big deal about until this girl calls me at 930 pm to tell me that I still owe a very low amount like why would you call so late for that amount I found that so unprofessional. The market tries to up charge everything. The place won’t let you use outside transportation because they want you to pay their expensive prices.

    Jul 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    This is one of the best hotels I’ve ever stayed at!

    I stayed at this hotel during a Dr. Joe Dispenza retreat, which was held on-site. The hotel is part of a large complex and is just a short walk (about 100 meters) from the sea. There’s a spacious and very clean pool with several fountains right in front of the property, which adds to the relaxing atmosphere. The hotel itself is very clean and peaceful — ideal for rest and reflection. The meeting rooms were large and well-equipped, and the coffee break snacks were both tasty and plentiful. The open buffet offered a rich variety of delicious food and drinks every day. The staff were exceptionally friendly and helpful throughout my stay. Overall, I had a wonderful experience and would highly recommend this hotel to anyone visiting for an event or a relaxing getaway. You won’t be disappointed!

    Jul 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best experience in Rivera Maya

    The great family vacation experience , with great people and staff at the Barcelo hotels, which I recommend to anyone that would to to have a great experience with family and friends

    Jul 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing experience at this resort!

    We decided to come back in beginning of June 2025 to this resort. I celebrated my birthday here. We again met the same friendly staff who treated us really well (as friends, not just customers). We met manager who was always asking what we need; his name is Hulio. All staff on reception was organized, very polite, and reacted immediately to meet our needs. Thank you for all the staff at the dining restaurant- there was variety of food, good quality, and positive attitude by the waiters and waitresses. Thank you to Yazmin Flores- manager of buffet who did exceptional job and always greets us with a smile. The VIP staff, Regina Morales, was very professional and was very attentive to us. We appreciate for all your support. We love the beautiful beach that has clean and clear water. Spa was amazing. We used the sports pool every morning. We visited this resort many times and we found exactly what we are looking for many years. We are definitely recommend this resort for everyone, 5+ star resort. Thank you everybody we will definitely be back again next year.

    Jul 14, 2025
Hotel Advisories
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
  • Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisorySpring Break groups are allowed with Quad Rooms. At least 1 guest must be at least 21. 5 nights minimum stay.
  • AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 26.06 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
  • AdvisoryGuests booking Superior room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed

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