Hotel Promotions
Non-refundable Rate - No cancellations or changes allowed
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Applicable Dates:
Booking Dates: 15 Nov 2019 to 31 Dec 2050;25 Aug 2021 onwards
Travel Dates: 15 Nov 2019 to 31 Dec 2050;25 Aug 2021 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

On-Site Amenities
  • 24-hour front desk
  • Airport shuttle service
  • ATM/Cash machine
  • Casino
  • Complimentary newspaper in lobby
  • Concierge desk
  • Conference facilities
  • COVID-19 - Essential Workers Only - NO
  • Dry cleaning
  • Elevators
  • 24-hour front desk
  • Airport shuttle service
  • ATM/Cash machine
  • Casino
  • Complimentary newspaper in lobby
  • Concierge desk
  • Conference facilities
  • COVID-19 - Essential Workers Only - NO
  • Dry cleaning
  • Elevators
  • Exercise gym
  • Express check-out
  • Free high speed internet connection
  • Free parking
  • Gift/News stand
  • Hairdresser/barber
  • Luggage service
  • Meeting rooms
  • Multilingual staff
  • Nightclub
  • Onsite laundry
  • Safe deposit box
  • Smoke-free property
  • Tour/sightseeing desk

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 3228 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    great experience

    welcoming was great greetings as well great experience at the spa milagros is the best at what she does book her clean quiet place people are polite

    Nov 03, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Massage

    Excellent massage Glenny was amazing so relaxing. Picked package 2 comes out to about 51 dollar great deal. A must do with passion fruit drink. At end

    Oct 29, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Spa!!!

    The establishment is very clean, friendly, and relaxing. I highly recommend Milagros she was amazing. The price is more than reasonable for the type of treatment. Five start spa!!

    Oct 29, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Do your research

    Great place to stay, try to get rooms away from main roads if you want to sleep through the night or day

    Oct 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Very pleasent experience.

    My experience at the spa was amazing, the lady Milagros was awesome, very profesional and kind. I recommend it 100 %. Love it

    Oct 25, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedMinimum Spring Break check-in age is 18 years oldThis property accepts credit cards; cash is not acceptedThis property uses a grey water recycling systemSafety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guardsThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    Special Checkin Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property's restaurant will be closed daily from 4-7 PM. This property's damage deposit is refundable via credit card after check-out, pending room inspection.

    Know before you go: This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Pool access available from 9:00 AM to 7:30 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

    Optional Fees: Fee for buffet breakfast: approximately USD 22 for adults and USD 13 for childrenAirport shuttle fee: USD 50 per person (roundtrip)Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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