Bahia Principe Luxury Sian Ka’an - All Inclusive - Adults Only

Customer Ratings & Reviews

TripAdvisor Traveler Rating

10388 reviews

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  Sian Kaan 2026

  Spent 11 nights here end of Jan 2026. We spent nights in 2 different room types, garden view suite with outdoor tub and the penthouse . No complaints at all. Outdoor tubs are definitely G rated. Depending on location some are not private at all. Next time will just stay in the penthouse. Minor issues with both rooms, just wear and tear. Outdoor pools are great but cold. Most people would not go in them. We did not have an issue. Trolley system is easy and always available. We enjoyed getting dropped off at one of the other resorts , Tulum or Akumal and walking the beach or through Coba, Tequila and then grabbing the shuttle back at the opposite end of the beach. A la cartes are all ok. Alux was our favorite. Smokehouse, gran tortuga and tapanyaki were very good. Buffet was very good. Lots of options. Staff is excellent. The pool entertainment crew, Fernando, Abigail, Alex are amazing. Room service. Every morning. On time, with a smile. Cenote pool bar is very convenient and we enjoyed the service. BBQ on some days. Cancun Adventures were amazing for our 3 tours, ATV, turtles and Tulum . Only complaints we had were, upcharges for certain types of booze or parties. Kind of bs. If this hotel is luxury, higher quality booze and the parties should be included. Also now that Hyatt is taking over the Gran Bahia points should be honored. Apparently these points will not be. Is this hotel luxury...maybe not quite. 5 star.. yes. It looks like a lot of focus is being put on the Tequila resort. We will return.

  Feb 11, 2026
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  Excellent

  Our sincerest gratitude to the whole team at Sian Kaan. Their unparalleled professionalism and commitment to ensuring our comfort made our stay absolutely excellent.

  Feb 09, 2026
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  Nice holiday

  Hotel definitely not 5* the rooms are very tired and in need of refurbishing. The room smelt damp and musty very cold. The room was cleaned daily and I cannot fault the housekeeping. The food was really good and something for everybody, my only complaint being the food was not always hot enough. The staff in this hotel are definitely 5* and are so helpful and pleasant in every area. My other concern was in the Cenote restaurant, please put the ice cream cones in a machine so people don’t have to handle them, I watched people come straight out of the toilet and handle them (just an observation) which put me off having the delicious ice cream. Sometimes getting the trolly to the other hotels was a bit chaotic. All in all we had a good holiday but I will put that down to the wonderful staff who are definitely 5* and go the extra mile in everything they do.

  Feb 09, 2026
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  Wonderful, Relaxed and Chilled

  My husband and I stayed in the Sian Ka'an part of the Bahia Principe group at Quinata Roo for 2 weeks at the end of November through to the beginning of December 2025, having stayed at the Akumal and Coba parts many times over the previous 10 years. We absolutely loved it. As we are black bands with the Bahia rewards scheme we have previously eaten in the two a la carte restaurants many times and have spent days chilling out at the pools whilst staying at the other parts, so this was our first time actually staying there. We paid extra for a superior room, which are on the middle floor of the villas, and were assigned room 40713 which was a quick walk to the lobby and the pools. Shout out to the housekeeping team who looked after us. Our room was kept impeccable throughout our 2 week stay and the towel art they treated us to really made our stay feel even more precious. Thank you. We treated ourselves to a room service breakfast a couple of times which was very quick to arrive. Food at the 24 hour Cenote snack bar by the middle pool was excellent. It is cooked to order. The buffet is smaller than at the other parts of the resort because Sian Ka'an is smaller, yet there was always plenty of choice encompassing all tastes for breakfast, lunch and dinner. The gorgeous crispy bacon the resort provides at breakfast often runs out at the other parts of the resort as it is always in high demand, but not at Sian Ka'an. It was always plentiful. All the a la carte restaurants are outstanding. Shout out to Florencio and Eric at Katok steak restaurant on the Akumal site and Daniel the manager of the Sian Ka'an buffet and Eglady - my husband is missing your hugs and lovely smile. True heroes. As always, all the staff were wonderful; always happy, cheerful, polite and just wonderful. The vibe at Sian Ka'an is chilled and relaxed. We used the trolleys to visit the Akumal and Tulum parts of the resort. Each individual resort within the complex have their own vibes. We have booked to return for 2 weeks at the beginning of May 2026 and look forward to being there again. As a note of reference, 'luxury' in the title differentiates it from the 'grand' meaning it gives you access to all the parts of the resort, you have dressing gowns and slippers in your room, you can eat at a la carte restaurants across the whole complex, you can use the pools and beach at the other parts of the resort, you have access to room service 24/7 and you sometimes get 3 alcohol miniatures in your minibar, none of which in the 'grand' resorts at this resort. It is nothing to do with the decor. I have read previous reviews where people have assumed 'luxury' meant superior plush decor. It doesn't. It is to differentiate access to services and facilities

  Feb 04, 2026
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  Great Activities

  Had such an amazing time here! Special thanks to Abigail and Fernando for running such great activities and making our time here so much fun. Also thanks to Lisbeth for her yoga and Pilates - highly recommend!

  Feb 02, 2026