Hotel Promotions
Exchange Privileges
Bahia Principe Luxury Akumal guests have access to the à la carte restaurants of all Bahia Principe Grand and Bahia Luxury hotels in the destination.

• Total of 24 restaurants, 25 bars and 12 swimming pools.
• Internal shuttle service connecting the hotels, conference rooms and golf course.


Importation Information:  Additional information will be provided at check -in.
Applicable Dates:
Booking Dates: 13 Aug 2025 to 31 Dec 2050
Travel Dates: 13 Aug 2025 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all-inclusive program includes the following amenities:

• All meals and beverages, including select domestic liquor brands
• Unlimited drinks at all hotel bars with a large selection of domestic liquors and beers
• Unlimited à la carte 
dining in our specialty 
restaurants 
(Reservation, semi-formal
 attire required)
• Daily activities and night entertainment
• Free 24-hour WiFi
• Free Transportation to PGA Riviera Maya

Important Information: Redemption information will be provided by the hotel at check-in.   
Applicable Dates:
Booking Dates: 21 Mar 2025 to 31 Dec 2050
Travel Dates: 21 Mar 2025 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Free Perks–Welcome bottle of alcohol, 10% discount on themed dinners and 25% off a Spa Service

Exclusive Perks will include:

* "Welcome Home" door banner

* Welcome bottle of alcohol – One (1) bottle of wine, rum, tequila, or a similar local specialty (depending on destination)

* 25% discount on spa services (one per person/per stay)

* 10% unlimited discount on all themed dinners (no restrictions on usage) Examples - Romantic dinners, lobster dinners, Tomahawk dinners and more

Additional Information:

4 Night Minimum Stay is required. Not available 12/21/25-1/4/26 and 12/21/26-1/4/27

Applicable Dates:
Booking Dates: 20 Nov 2025 to 20 Dec 2026;20 Nov 2025 to 31 Dec 2026
Travel Dates: 01 Jul 2026 to 20 Dec 2026;05 Jan 2027 to 30 Jun 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
A la carte and buffet-style dining experiences serve a variety of cuisines.
OnSite Dining
  • Various Onsite Restaurants
    - Yum Restaurant (Buffet) International 
    - Tikalito Pool Restaurant (Snack) International 
    - Katok Beach Restaurant 18+ (Buffet) International 
    - Ku'uk Beach Restaurant (a la carte) Gourmet 
    - Frutos del Mar Restaurant (a la carte) Seafood
    - Katok Restaurant (a la carte) Grill
    - Dolce Vita Restaurant (a la carte) Italian
OffSite Dining
  • Various Offsite Restaurants
    Plus, access to the following restaurants located at:

    Bahia Principe Luxury Sian Ka’an – Adults Only:
    Maiko – A la carte Japanese cuisine restaurant for dinner. Reservations required and dress code applies.
    Alux – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.

    Bahia Principe Grand Coba:
    Cozumel - A la carte Mexican cuisine restaurant for dinner. Reservations required and dress code applies.
    La Casita – 24 hr restaurant offering snacks and fast food by the pool.
    Piscis – Alternate main buffet restaurant offering late breakfast and lunch by the pool.
    Le Gourmet – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.
    Portofino – A la carte Italian cuisine restaurant for dinner. Reservations required and dress code applies.
    Mikado – A la carte Japanese cuisine restaurant for dinner. Reservations required and dress code applies.
    Mashua – A la carte Nikkei restaurant for dinner. Reservations required and dress code applies. 
    Mediterraneo – A la carte Mediterranean cuisine restaurant for dinner. Reservations required and dress code applies. 
    El Pescador – A la carte Seafood cuisine restaurant for dinner. Reservations required and dress code applies. 

    Bahia Principe Grand Tulum:
    Monkey Burger – Burger shack and snacks open for lunch.
    Las Olas – 24 hr food truck offering snacks and fast food by the beach.
    Hindu - A la carte Indian cuisine restaurant for dinner. Reservations required and dress code applies.
    Don Pablo – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.
    La Gran Tortuga – A la carte Brazilian Rodizio restaurant for dinner. Reservations required and dress code applies.

    Consult the hotel for hours of operation, reservation policies and dress codes (info.akumal@bahia-principe.com)

An exercise gym, spa, shopping mall, daily housekeeping and more amenities are available.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals†
  • Casino†
  • Children programs
  • 24-hour front desk
  • 24-hour room service†
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals†
  • Casino†
  • Children programs
  • Complimentary wireless internet
  • Currency exchange†
  • Elevators Not Available
  • Exercise gym
  • Express check-out
  • Fax service†
  • Golf†
  • Hairdresser/barber†
  • High speed internet access†
  • Late check-out available†
  • Laundry/Valet service†
  • Meal Plan Type: All Inclusive
  • Medical Facilities Service†
  • Non-smoking rooms available
  • Outdoor pool
  • Parking
  • Pharmacy†
  • Restaurant†
  • Safe deposit box
  • Solarium
  • Spa†
  • Tennis court†
  • Transportation
  • Turndown service
  • Wakeup service
  • Water sports†
  • Whirlpool
  • Wireless internet connection in public areas
Off-Site Amenities
  • Internet Access†
  • Meeting/Board Rooms†
On-Site Wedding Services
  • From gazebos with spectacular views to white-sand beaches and manicured gardens, a variety of stunning settings are available for a dream wedding. Bahia Principe features customized services with a personal wedding planner to help ease your worries and plan each detail of your special day. We offer 6 different wedding packages, including a FREE one, for groups of up to 30 people (extra charges apply to larger groups). Contact gebsalesweddingscompmex@bahia-principe.com  for more information.

† Fees may apply

Guests can enjoy water activities, nearby golf, direct access to the beach and more.
On-Site Recreation
  • Basketball court
  • Billiards
  • Boating †
  • Children's pool
    There are 2 children's pools on-site.
  • Children's program, onsite
    KIDS WATER PARK (with age and height restrictions)

    Created specially for the little ones, the resort offers a complete program that will keep them entertained while the parents relax and enjoy all the facilities of the resort. You will find a full program of activities (adapted according to age).
  • Dart board
  • Direct access to a beach
    The hotel's fantastic beach has incredible, fine white sand, crystal clear turquoise waters, palm trees and tropical vegetation surrounding the beach. It's paradise just a few meters from the resort.
  • Diving †
  • Fishing †
  • Fitness center on-site
  • Football field
  • Golf location (onsite/nearby) †

    Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, cenotes and Mayan jungle.

    27/18 HOLE AND A 9 HOLE PAR 3 COURSE 

  • Motorized Water Sports †
  • Non-Motorized Water Sports
    Non-motor water activities include:

    CATAMARAN (1hour/client/day & on request)
    KAYAKS (1 hour/day/client & on request)
    SNORKELING (1 hour/day/client & on request)
    DIVING LESSONS (in pool & on request per customer and per stay )
  • Pool

    1 INFINITY POOL (ADULTS ONLY)

    3 OUTDOOR FRESH WATER POOL

  • Sailing †
  • Spa †

    Relaxation, body beautification, enjoying spectacular facilities, all this and much more in our fantastic Spa. Designed and integrated in complete harmony with the Riviera Maya, to achieve total mind-body relaxation.

  • Table tennis
  • Tennis court †
    There are 5 tennis courts on-site.
  • Volleyball
Off-Site Recreation
  • Teen programs
On-Site Attraction
  • Chapel
    There’s a new built Chapel onsite for those couples seeking to tie the knot with a gorgeous traditional ceremony. This romantic Mexican flavor structure is located in the Hacienda Doña Isabel, it is a registered Catholic Chapel and has a capacity of up to 140 people seated. Mass services are provided every Sunday to our guests.

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 14687 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    60th Birthday with Girls

    Great trip they went out of their way to make my 60th birthday special with tequila gifts. Will return soon! Nice to be able to use all five resorts.

    Feb 06, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    A great all around experience

    The welcome we received when we arrived was sincere - and throughout our stay we felt welcomed by every member of the staff, including the gardeners, the servers, the people on the front desk, the buggy drivers, and the people who cleaned the room. Service was impeccable. Food most of the time was excellent, although signage on the buffets was haphazard - sausages described as chicken croquettes, fish which magically became pork, etc., etc. This could impact people with dietary concerns. Overall, however, a wonderful place to vacation with friends.

    Feb 06, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic, looking forward to our next visit.

    It was our first visit to Mexico, the hotel was recommended by our friends. We had a wonderful time on our visit to the Akumal hotel. The service was first class and all the staff were very friendly and helpful. Firstly, thank you so much for the room upgrade. We really appreciated it, and the room was lovely. I would like to mention some of the names of the staff who helped make our stay special : Buffet Staff: Fabian Margarito Jesus Jose Rafael Edgar Alexandra Pool waitress Sandy We also had the pleasure of meeting the manager Miguel. I did have one small suggestion about the steps to the restaurants. Many had long staircases and no handrail. There are walls on each side of the staircases, but a handrail on one of the sides would help navigate the steps up and down easier and safer for people. I'm glad to say that we will be returning to see you all again. Kind regards K Simpson

    Feb 05, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great hotel let down by lack of ability to book with the always full restaurant reservations

    Great Staff and service , clean, modern and nice beaches. All 5 "hotels" in the resort are available for use, including their restaurants and buffets, although only Acumel and Tulum Hotels are by the beach. Booking a restaurant, is required, one can do this on the app, after checking in 10 days prior to arrival - BUT - I found very little availability, with most showing as fully booked even 10 days out. Finding something is hit and miss, many folk did not even get one reservation out of the 7 nights. Very disapointing and becaus eof this I would not recommend booking here if paying for the optio of eating in a speciality resturant, and not the buffer, for the 7 nights of your stay is important. You'll be lucky to get any booking, letalone in one of the better quality ones, even online and 10 day out. If this is important, and you dont want to be stuck in the buffet every night book a different resort, outside of that the actual hotel was great.

    Feb 04, 2026
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Safety concerns on wheelchair ramp

    Huge Safety concerns re: wheelchair ramp near the infinity pool going down to the beach. We watched several people slip and fall on this ramp in the past few days. There is currently no grip tape to help prevent falls. There was grip tape last year when we visited. The buildup of sand makes it even more hazardous. It’s just a matter of time before someone gets seriously injured. This is a huge liability.

    Feb 04, 2026
Hotel Advisories
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum 37.99 Mexican Pesos, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
  • AdvisoryGuests are required to make reservation for a la carte restaurant, ideally in advance through the app.
  • AdvisoryPlease be advised that, effective November 1, 2026, the current adults-only section will be discontinued, and the entire hotel will transition to a Family & Friends concept.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed

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