Exclusive Perks will include:
* "Welcome Home" door banner
* Welcome bottle of alcohol – One (1) bottle of wine, rum, tequila, or a similar local specialty (depending on destination)
* 25% discount on spa services (one per person/per stay)
* 10% unlimited discount on all themed dinners (no restrictions on usage) Examples - Romantic dinners, lobster dinners, Tomahawk dinners and more
Additional Information:
4 Night Minimum Stay is required. Not available 12/21/25-1/4/26 and 12/21/26-1/4/27
Resort Details
- Various Onsite Restaurants- Yum Restaurant (Buffet) International- Tikalito Pool Restaurant (Snack) International- Katok Beach Restaurant 18+ (Buffet) International- Ku'uk Beach Restaurant (a la carte) Gourmet- Frutos del Mar Restaurant (a la carte) Seafood- Katok Restaurant (a la carte) Grill- Dolce Vita Restaurant (a la carte) Italian
- Various Offsite RestaurantsPlus, access to the following restaurants located at:
Bahia Principe Luxury Sian Ka’an – Adults Only:Maiko – A la carte Japanese cuisine restaurant for dinner. Reservations required and dress code applies.Alux – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.
Bahia Principe Grand Coba:Cozumel - A la carte Mexican cuisine restaurant for dinner. Reservations required and dress code applies.La Casita – 24 hr restaurant offering snacks and fast food by the pool.Piscis – Alternate main buffet restaurant offering late breakfast and lunch by the pool.Le Gourmet – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.Portofino – A la carte Italian cuisine restaurant for dinner. Reservations required and dress code applies.Mikado – A la carte Japanese cuisine restaurant for dinner. Reservations required and dress code applies.Mashua – A la carte Nikkei restaurant for dinner. Reservations required and dress code applies.Mediterraneo – A la carte Mediterranean cuisine restaurant for dinner. Reservations required and dress code applies.El Pescador – A la carte Seafood cuisine restaurant for dinner. Reservations required and dress code applies.
Bahia Principe Grand Tulum:Monkey Burger – Burger shack and snacks open for lunch.Las Olas – 24 hr food truck offering snacks and fast food by the beach.Hindu - A la carte Indian cuisine restaurant for dinner. Reservations required and dress code applies.Don Pablo – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.La Gran Tortuga – A la carte Brazilian Rodizio restaurant for dinner. Reservations required and dress code applies.
Consult the hotel for hours of operation, reservation policies and dress codes (info.akumal@bahia-principe.com)
- 24-hour front desk
- 24-hour room service†
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Casino†
- Children programs
- 24-hour front desk
- 24-hour room service†
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Casino†
- Children programs
- Complimentary wireless internet
- Currency exchange†
- Elevators Not Available
- Exercise gym
- Express check-out
- Fax service†
- Golf†
- Hairdresser/barber†
- High speed internet access†
- Late check-out available†
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Medical Facilities Service†
- Non-smoking rooms available
- Outdoor pool
- Parking
- Pharmacy†
- Restaurant†
- Safe deposit box
- Solarium
- Spa†
- Tennis court†
- Transportation
- Turndown service
- Wakeup service
- Water sports†
- Whirlpool
- Wireless internet connection in public areas
- Internet Access†
- Meeting/Board Rooms†
- From gazebos with spectacular views to white-sand beaches and manicured gardens, a variety of stunning settings are available for a dream wedding. Bahia Principe features customized services with a personal wedding planner to help ease your worries and plan each detail of your special day. We offer 6 different wedding packages, including a FREE one, for groups of up to 30 people (extra charges apply to larger groups). Contact gebsalesweddingscompmex@bahia-principe.com for more information.
† Fees may apply
- Basketball court
- Billiards
- Boating †
- Children's poolThere are 2 children's pools on-site.
- Children's program, onsiteKIDS WATER PARK (with age and height restrictions)Created specially for the little ones, the resort offers a complete program that will keep them entertained while the parents relax and enjoy all the facilities of the resort. You will find a full program of activities (adapted according to age).
- Dart board
- Direct access to a beachThe hotel's fantastic beach has incredible, fine white sand, crystal clear turquoise waters, palm trees and tropical vegetation surrounding the beach. It's paradise just a few meters from the resort.
- Diving †
- Fishing †
- Fitness center on-site
- Football field
- Golf location (onsite/nearby) †
Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, cenotes and Mayan jungle.
27/18 HOLE AND A 9 HOLE PAR 3 COURSE
- Motorized Water Sports †
- Non-Motorized Water SportsNon-motor water activities include:
CATAMARAN (1hour/client/day & on request)KAYAKS (1 hour/day/client & on request)SNORKELING (1 hour/day/client & on request)DIVING LESSONS (in pool & on request per customer and per stay ) - Pool
1 INFINITY POOL (ADULTS ONLY)
3 OUTDOOR FRESH WATER POOL
- Sailing †
- Spa †
Relaxation, body beautification, enjoying spectacular facilities, all this and much more in our fantastic Spa. Designed and integrated in complete harmony with the Riviera Maya, to achieve total mind-body relaxation.
- Table tennis
- Tennis court †There are 5 tennis courts on-site.
- Volleyball
- Teen programs
- ChapelThere’s a new built Chapel onsite for those couples seeking to tie the knot with a gorgeous traditional ceremony. This romantic Mexican flavor structure is located in the Hacienda Doña Isabel, it is a registered Catholic Chapel and has a capacity of up to 140 people seated. Mass services are provided every Sunday to our guests.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
14661 reviews
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Jan 20, 2026Sixth time, disappointed.
Sixth time to resort. Still beautiful, great service, but food quality has definitely gone downhill. Food was always cold. Drinks continue to be watered down. Buffet unfortunately, 2-3 out of 5, except gourmet night Fridays, which was 5/5. Would go back, but definitely lower food expectations.
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Jan 19, 2026Not good and total disappointment
Currently here for vacation through January 24 and unless you are able to get the lousy app to work,don’t even try to go to any of the alacarte restaurants just get used to the buffet food. The worst is walking by the alacarte restaurants on the way to the buffet and maybe half the restaurant full, but they tell you they are fully booked. Booked Akumal with unlimited alacarte restaurants but can not get into any of them What a waste of money Attached is the picture of the “full” restaurant that they would not seat us at, maybe 1/4 of the restaurant is full
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Jan 19, 2026Great Trip, Great Service!
We just returned from a week trip to Bahia Principe Luxury Akumal. We had a wonderful time. Customers service was top notch. Shout out to Carlos and Angel at the swim up bar and Elizabeth who provided excellent service around the main pool. We ordered room service a few times and our food was delivered promptly. Our room was kept very tidy thanks to Josue. We had access to the neighbouring resorts throughout our stay, which kept us busy all week! Would recommend downloading the app and checking in 10 days in advance to book a la carte restaurants. We would definitely recommend visiting this resort!
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Jan 17, 2026Beautiful resort - shady merchants in cities
This was our fifth time at this resort and we love going there. We have found that some changes over the years aren’t how we’d like it to be but the food, staff and cleanliness can’t be beat. A few words of advice: Beds aren’t the best but if you speak to the hospitality's Manager they can get you a memory foam. Front desk and guest services said there were none. We went to playa del Carmen for a day - and it was showering so we took the courtesy umbrella - WARNING merchants must recognize the resorts umbrellas because we were approached 3 separate times by men claiming they work there as well. The first guy we believed and he encouraged my husband to pay visa - we fell for it 🙄. Tried running the card a few times - told us the system was down - we paid cash and left. Have a fraudulent charge of >$800 - no receipt so no recourse. Be smarter than us!
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Jan 17, 2026
Great hotel
Great hotel beachfront, great entertainment team and food was varied and all of great quality. We stayed in 2 economy suites which were well maintained and comfortable. Wildlife in hotel was amazing and gardens were kept immaculate. You can use other hotels amenities and restaurant s and pools in complex.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum 37.99 Mexican Pesos, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- AdvisoryGuests are required to make reservation for a la carte restaurant, ideally in advance through the app.
- AdvisoryPlease be advised that, effective November 1, 2026, the current adults-only section will be discontinued, and the entire hotel will transition to a Family & Friends concept.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed