Resort Details
- Various Onsite RestaurantsTequila - Specialty buffet Mexican cuisine restaurant for breakfast, lunch & dinner. Reservations required for dinner and dress code applies for all three seating times.
Don Pablo – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.
Gran Tortuga – Specialty buffet restaurant for dinner. Reservations required and dress code applies.
Thali Restaurant - A la carte Indian cuisine restaurant.
- Various Offsite RestaurantsAlso, access to the following restaurants located at:Bahia Principe Grand Coba:Cozumel - A la carte Mexican cuisine restaurant for dinner. Reservations required and dress code applies.
La Casita – 24 hr restaurant offering snacks and fast food by the pool.
Piscis – Alternate main buffet restaurant offering late breakfast and lunch by the pool.
Le Gourmet – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.
Portofino – A la carte Italian cuisine restaurant for dinner. Reservations required and dress code applies.
Mikado – A la carte Japanese cuisine restaurant for dinner. Reservations required and dress code applies.
Mashua – A la carte Nikkei restaurant for dinner. Reservations required and dress code applies.
Mediterraneo – A la carte Mediterranean cuisine restaurant for dinner. Reservations required and dress code applies.
- 24-hour front desk
- Accessible facilities
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Casino†
- Currency exchange†
- Disco
- Exercise gym
- Express check-out
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Casino†
- Currency exchange†
- Disco
- Exercise gym
- Express check-out
- Fax service†
- Hairdresser/barber†
- High speed internet access†
- Late check-out available†
- Laundry/Valet service†
- Medical Facilities Service†
- Parking
- Pharmacy†
- Phone services†
- Pool
- Safe deposit box
- Sauna†
- Solarium
- Spa†
- Transportation†
- Wakeup service
- Whirlpool
- Business Services†
- Internet Access†
- From gazebos with spectacular views to white-sand beaches and manicured gardens, a variety of stunning settings are available for a dream wedding. Bahia Principe features customized services with a personal wedding planner to help ease your worries and plan each detail of your special day. We offer 6 different wedding packages, including a FREE one, for groups of up to 30 people (extra charges apply to larger groups). Contact gebsalesweddingscompmex@bahia-principe.com for more information.
† Fees may apply
- Basketball court
- Billiards
- Boating †
- Children's poolThere are 3 children's pools on-site.
- Children's program-Kids Water Park (with age and height restrictions)
-Kids clubCreate specially for the little ones, a complete program that will keep them entertained, while the parents relax and enjoy all the facilities of the resort. You will find a full program of activities (adapted according to age).
Every night in the recreational area the children will have the opportunity to enjoy and simultaneously participate in a show created especially for them, with dances and contests that will be of the delight for the small ones. - Dart board
- Diving †
- Fishing †
- Fitness center on-site
- Football field
- GeneralBOOGIE BOARDS (on request)DANCE LESSONSENTERTAINMENT PROGRAMMINIDISCOAEROBICS
- Golf location (onsite/nearby) †
- Hot tubThere are 2 outdoor hot tubs.
- Outdoor pool3 Outdoor fresh water pool
- Sailing †
- Sauna †
- Spa †
- Steam bath †
- Table tennis
- Tennis court †There are 5 lit tennis courts on-site.(1hour/client/day & on request)
- TheatreAmphitheatre
- Volleyball
- Water activitiesCATAMARAN (1hour/client/day & on request)KAYAKS (1 hour/day/client & on request)DIVING LESSONS (in pool & on request per customer and per stay )SNORKELING (1 hour/day/client & on request)
- Whirlpool3
- Golf †27/18 HOLES AND A 9 HOLE PAR 3 COURSE
Golf is located 1 mile away from the property
- Chapel ($)There’s a new built Chapel onsite for those couples seeking to tie the knot with a gorgeous traditional ceremony. This romantic Mexican flavor structure is located in the Hacienda Doña Isabel, it is a registered Catholic Chapel and has a capacity of up to 140 people seated. Mass services are provided every Sunday to our guests.
- Other Local Attractions ($)Chichen Itza, Tulum, Coba, Uxmal and Xel-ha.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
16747 reviews
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Jul 01, 2025Lovely holiday shame about the food
The accommodation was very modern, clean and airy. The interior decoration was fresh and modern. Unfortunately, tv had very few English speaking channels and consisted of advertising most of the time. We had to remind the cleaner to replace towels, flannels and body wash on more than one occasion. However, any direct requests made via reception were dealt with in an expeditious and courteous manner. The food was not properly labelled. The Mexican corner was repetitious and unappealing. The meat, be if lamb, chicken or beef was always over cooked and very tough. The a la cartes were not particularly exciting. We went with friends and we had a lovely time.
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Jun 30, 2025Best two weeks 🌴
For me this place was amazing. The room was exactly what we needed, having a mini bar that's stocked everyday along with a room clean and fresh towels if needed. The staff can't do enough for you, throughout the entire hotel. The pool area is always well kept, always plenty of sunbeds to choose from. Food available quite literally 24/7 with a huge selection in the buffet restaurant. Entertainment for all ages. Beach quite literally on your door step. The only down fall was the shear amount of seaweed on the beach, the stuff also gives off a nasty smell. There was efforts to remove it but the quantity that was washing up was like fighting a losing battle. We experienced 3 of the A la carte meals and all where fabulous. I honestly don't have a bad word to say. I was so sad we had to leave could quite easily stayed another 2 weeks! Would highly recommend to anyone.
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Jun 29, 2025missing item
was there a week, went back to hotel room on night and noticed the teddy i have had since birth was missing!!! guest services were no help at all. didn’t do much to help the situation and i was very appalled and left me in tears for the rest of the holiday. i was devastated! we are under the impression that the cleaner has stolen it implying to us as customers that the cleaners show no concern for other peoples belongings!!! after this situation i will definitely not be returning as it’s still not been found!
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Jun 28, 2025
Great
Great holiday, really friendly people, only one choice of lager , I personally didn't like , could do with a bit of choice ,food was top class especially the restaurants, I'd advise people from uk to bring mxn dollars, we brought us dollars, and there. Is a charge
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Jun 25, 2025
It was okay Would i go back to this hotel no
The food is very bland no flavour The floors was never cleaned by the pool where we was A lady slipped and spilt her drink and the life guard just put a wet sign there the floor never got cleaned It was a shame you couldn't use the beach because of all the seaweed Also if you did walk down you would get the lucky men selling you glasses but the worse part asking you if you wanted any drugs it didn't matter how old you was In all my time going aboard this as never happened
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum 37.99 Mexican Pesos, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed