Resort Details
- Various Onsite RestaurantsTequila - Specialty buffet Mexican cuisine restaurant for breakfast, lunch & dinner. Reservations required for dinner and dress code applies for all three seating times.
Don Pablo – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.
Gran Tortuga – Specialty buffet restaurant for dinner. Reservations required and dress code applies.
Thali Restaurant - A la carte Indian cuisine restaurant.
- Various Offsite RestaurantsAlso, access to the following restaurants located at:Bahia Principe Grand Coba:Cozumel - A la carte Mexican cuisine restaurant for dinner. Reservations required and dress code applies.
La Casita – 24 hr restaurant offering snacks and fast food by the pool.
Piscis – Alternate main buffet restaurant offering late breakfast and lunch by the pool.
Le Gourmet – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.
Portofino – A la carte Italian cuisine restaurant for dinner. Reservations required and dress code applies.
Mikado – A la carte Japanese cuisine restaurant for dinner. Reservations required and dress code applies.
Mashua – A la carte Nikkei restaurant for dinner. Reservations required and dress code applies.
Mediterraneo – A la carte Mediterranean cuisine restaurant for dinner. Reservations required and dress code applies.
- 24-hour front desk
- Accessible facilities
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Casino†
- Currency exchange†
- Disco
- Exercise gym
- Express check-out
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Casino†
- Currency exchange†
- Disco
- Exercise gym
- Express check-out
- Fax service†
- Hairdresser/barber†
- High speed internet access†
- Late check-out available†
- Laundry/Valet service†
- Medical Facilities Service†
- Parking
- Pharmacy†
- Phone services†
- Pool
- Safe deposit box
- Sauna†
- Solarium
- Spa†
- Transportation†
- Wakeup service
- Whirlpool
- Business Services†
- Internet Access†
- From gazebos with spectacular views to white-sand beaches and manicured gardens, a variety of stunning settings are available for a dream wedding. Bahia Principe features customized services with a personal wedding planner to help ease your worries and plan each detail of your special day. We offer 6 different wedding packages, including a FREE one, for groups of up to 30 people (extra charges apply to larger groups). Contact gebsalesweddingscompmex@bahia-principe.com for more information.
† Fees may apply
- Basketball court
- Billiards
- Boating †
- Children's poolThere are 3 children's pools on-site.
- Children's program-Kids Water Park (with age and height restrictions)
-Kids clubCreate specially for the little ones, a complete program that will keep them entertained, while the parents relax and enjoy all the facilities of the resort. You will find a full program of activities (adapted according to age).
Every night in the recreational area the children will have the opportunity to enjoy and simultaneously participate in a show created especially for them, with dances and contests that will be of the delight for the small ones. - Dart board
- Diving †
- Fishing †
- Fitness center on-site
- Football field
- GeneralBOOGIE BOARDS (on request)DANCE LESSONSENTERTAINMENT PROGRAMMINIDISCOAEROBICS
- Golf location (onsite/nearby) †
- Hot tubThere are 2 outdoor hot tubs.
- Outdoor pool3 Outdoor fresh water pool
- Sailing †
- Sauna †
- Spa †
- Steam bath †
- Table tennis
- Tennis court †There are 5 lit tennis courts on-site.(1hour/client/day & on request)
- TheatreAmphitheatre
- Volleyball
- Water activitiesCATAMARAN (1hour/client/day & on request)KAYAKS (1 hour/day/client & on request)DIVING LESSONS (in pool & on request per customer and per stay )SNORKELING (1 hour/day/client & on request)
- Whirlpool3
- Golf †27/18 HOLES AND A 9 HOLE PAR 3 COURSE
Golf is located 1 mile away from the property
- Chapel ($)There’s a new built Chapel onsite for those couples seeking to tie the knot with a gorgeous traditional ceremony. This romantic Mexican flavor structure is located in the Hacienda Doña Isabel, it is a registered Catholic Chapel and has a capacity of up to 140 people seated. Mass services are provided every Sunday to our guests.
- Other Local Attractions ($)Chichen Itza, Tulum, Coba, Uxmal and Xel-ha.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
16903 reviews
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Dec 15, 2025Would come back!
The resort was clean and expansive. There were 9 of us (2 yr old, 8 yr old plus 7 adults). Service was excellent and pool options were great. We loved the quiet pool the best. Beach was fantastic, just look out for the rocks! Food truck has the absolute best food — the Al pastor tacos and buffalo chicken wings gave us life! We ate them 4/7 days. The lunch buffet wasn’t our favourite but the al la carte restaurants made up for it. The Indian restaurant was our favourite.
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Dec 15, 2025Good family resort
Fantastic Kids Club, our little one had a really good time here ! Adriana, Guillermo, Angel, Montse, Itzamaray & Yazmin did a wonderful job, highly recommended.
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Dec 12, 2025There are many better resorts for comparable prices
Food is generally average to poor. Good luck booking an a la carte restaurant as booked solid for most of our stay. Could not get any beach towels for the majority of times we tried - even if requested in the morning. We had an issue getting accurate information regarding a refund that was due to us on when and where it was processed to. It took at least 25 emails/ requests to finally get it resolved. Contact with the resort directly is extremely hard to do without calling the actual Mexican phone number of the resort. There is no 1-800 number for contacting the hotel directly, so very expensive to reach them if needed. We will not return as there are many resorts that offer much better quality of accommodation, food and amenities.
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Dec 07, 2025Overall was an okay experience. We faced some challenges like door access issues Food shortages.. refills were delayed..
Overall was an okay experience. We faced some challenges like door access issues Food shortages.. refills were delayed.. people standing on live food counters for long durations..
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Dec 03, 2025
Beach is gorgeous and kids obsessed with the kids club
For us, theeeeee most amazing part of this hotel was the kids club. Seriously, I was shocked when our velcro kids asked to go everyday (for almost the entire day!). It gave hubby and I an unexpected relaxing vacation. Even now at home, they’re still talking about it. For those wondering about swimming at the beach (cuz that was important to us and the reviews were confusing)- the beach is gorgeous if you know where to go! We went at the end of Nov to early Dec and had no seaweed at all. Don’t go to the beach in front of the main pool. That part of the beach is narrow and looked super rocky/lots of coral and not good for swimming. We went to the beach directly in front of grand tortuga a la carte doors (close to the kids swimming areas). It’s a bit rocky when you get right in but then it’s just soft sand and clear water for a huge stretch. Bath temp water. We didn’t use water shoes. At the end of our holiday, the waves were super gentle and our 5 and 6 yo were able to stand and play in the water several meters out. We did not see the beach by the quiet pool on the other side of the property. Kids water slide area was thoroughly enjoyed by our 5 and 6 yo. We tried Coba’s water playground one day and they didn’t like it much. Said it was for babies lol. The bigger slide at coba was fenced off so that may affect their opinion. Food was edible but not amazing. A la made it fun for the kids over the buffet. Rooms were musty and a bit worn down but wasn’t a game changer. Overall we would consider going there again!!
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum 37.99 Mexican Pesos, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- AdvisoryGuests are required to make reservation for a la carte restaurant, ideally in advance through the app.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed