Bahia Principe Grand Samana - Breakfast Plan - Adults Only

Customer Ratings & Reviews

TripAdvisor Traveler Rating

1637 reviews

• 

  No longer a Luxury Resort

  We booked through American Airlines Vacations. They have this listed as an all-inclusive luxury resort. This is incorrect information! We arrived for my birthday week and we had to pay an additional $500 for all inclusive! The rooms were dated. Our first room had a shower malfunction and a black slimy substance coming out of the jacuzzi jets (I have pictures). The staff did move us to a different room that wasn’t much better! The food was horrible and there were very limited options that they kept running out of! They make no effort to keep flies off of the food either. I will say that most of the staff was pleasant, but the place needs a complete renovation!!!!! We would’ve left, but we’d spent money that we didn’t have for this to be all-inclusive!

  Jan 09, 2026
• 

  Dilapidation

  Dilapidation and general lack of care is apparent across the board. It is clear that Bahia Principe has lost interest in this resort (perhaps coinciding with the downgrade to "Grand" from the prior "Luxury" title). In our ground level oceanview room we saw that all outward facing doors were unable to be locked and dead ants piled under our couch cushion. These issues were (haphazardly) fixed after we complained, with one door not entirely fixed and some ants still popping up every so often. Across the hotel, holes and cracks are seen everywhere. Rusty bolts can be found on our balcony (thankfully I had a tetanus shot recently!). Water jets in pools are broken, jacuzzi is cold (which actually can be nice on a hot day). Despite the website claiming three a la carte restaurants, only two are operating as we are "out of season" in December. Most of what is said on grandbahiaprincipesamana.com is either out of date or incorrect. There are no snorkels, kayaks, or other sports equipment available. In spite of all this, the service was friendly albeit slow and at times haphazard (requiring multiple calls to get things looked at). The food was also good and the beach was quite nice. Overall, I probably won't be booking again with Bahia Principe. I saw people make similar complaints and decided to photograph these issues once it became apparent that they were indeed as bad as they described.

  Dec 29, 2025
• 

  Not for Handicaps

  This place has ZERO accessibility for handicaps on a wheelchair. Too pricey for the average food and almost ZERO entertaintment. They can only offer outdated rooms with a nice balcony view but you could find somewhere else much cheaper. Service personnel at the bufet are really nice. The counter personnel would not do much to accomodate or solve issues unless pressured. The beds are uncomfortable. I came here in 2023 and it was much better. They have downgraded almost everything they used to offer before.

  Dec 27, 2025
• 

  Fantastic time hotel staff was great

  Beautiful hotel and location. The staff was so welcoming and friendly. Great vacation and very relaxing. That beach was beautiful.

  Dec 03, 2025
• 

  Just a FYI lots of stairs not a 5 star

  At one time this was a 5 star they only had so much of each food item, drinks were a hit and miss too they ran out of alcohol at some time in the day or night staff were always saying they are looking for it I was shocked I won’t recommend this place and by the way the bus drops you off on the street you have to bring your luggage up this hill ugh but when you get checked in someone will help you should have staff help you from the road I’m going to give it a 3 because it was clean and few staff were friendly I made sure I tipped them really good too

  Nov 28, 2025