Bahia Principe Grand La Romana - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

5989 reviews

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  Escape For Fun in the Sun!

  Just came back from our stay and we had an amazing time! Unfortunately, snow storm delayed our trip for 2 days and we had some trouble figuring out a solution due to the "3rd party agent" at the hotel being pretty unreachable, not to mention no toll free #. We had to call international line and Expedia had trouble contacting them as well. BUT once we got there everything was wonderful! Staff was very nice and professional. They call it "home" and being part of the "family." That's very cute. Always helpful and accommodating and available. We had a special dietary restriction and the hotel was able to be super accommodating and helpful at all food locations and didn't bat an eye. Just needed some guidance and explanation. Thank you Google translate! They were very understanding and always with a smile. Entertainment staff (Louis, Franklin, Louis, Antonio, Evelin etc. those are the names I remember! but there's plenty more!) are great and work really hard throughout the day with day & evening activities. They have something different every night and try to get everyone involved. We had a great time at all the parties and shows. The "club" from 11 PM -2 AM was fun, but could sometimes use a better playlist. It would die out pretty quickly. DJ did take requests which was nice. Pool and beach are beautifully set up. Clean, spacious and fun 'swim up' bar. However, they could use more lounge chairs at pool and staff to help you bring more (we had to drag some from the beach on our own). Beach water wasn't as blue as we would've liked, but clean and enjoyable. Room was nice size for the 3 of us. Full beds and an extra cot they added that was comfortable. Couch and back porch area. Cleaned every day, which was great, especially for new towels. Bathroom could've been done a bit better. Bartenders were great, plentiful and super friendly (Dorka, Carlos, Franklin, etc. those are the names I remember!). You never waited too long for a drink. Alcohol and mixer options could be better though. Mostly bottom shelf and syrupy juices and mixers. Blending/Slushies made it better, but would've appreciated better tequila and maybe some fresh fruit or something?

  Feb 02, 2026
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  You Must Stay at This Resort!

  Honestly this place is simply amazing. Some of the BEST food I have ever had at a resort. Tonight at that Italian Al La Cart I had the BEST salmon I have ever had in my life and I am married to an Italian and I love to cook. Employees such as Yadel, Public Relations, not only ensure what “needs to be taken care of” is BUT then she follows up to ensure everything else is good. This resort is clean and I swear they have one employee for every 5 people. They are constantly cleaning up around the pool, they clear and reset the tables in the dining room quickly. If anyone complains about anything at this resort, I would love to see how they live at home because this place is amazing and I can’t wait to come back.

  Feb 01, 2026
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  Mold - avoid if chemical sensitivities

  If you have enviro illness this is NOT the place to go to. Life threatening allergy to mold and they booked me into section known for mold issues. Spray pesticide 630 pm regardless if adults and children are standing right there- large fog of spray nightly. Burn garbage wed evening terrible smell prob toxic. Buffet luke-warm food and mislabeled. Specialty restaurants lovely. Staff in restaurants lovely and set the standard. General vibe staff not friendly and customers can wait. Aggressive sales outside buffet relentless and annoying. Goggle that bit to protect yourself. Pool lovely. Beach is fine but water is brown and not appealing. Landscaping is lovely.

  Jan 30, 2026
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  Great resort !

  We throughly enjoyed our stay!The resort is immaculate,grounds are beautifully kept,pool is crystal clear,and the food was plentiful and delicious.If you go hungry here then there is something wrong with you .Yes the room may be a bit dated but it was spotless ,had a sofa and a dinette table with chairs.The beds were comfortable and there was never a problem with having hot water for showers.When we arrived ( 5 hours late ,thanks Air Canada) it was about 9 pm but thankfully the buffet was open and we got a great hot meal.The service from the restaurants,buffet and bars was always excellent.The safe was not working when we arrived but a call to the desk about it and someone was there within 5 minutes to fix it.The beach is nice but the water is not that beautiful turquoise color,not an issue for us tho.I would definitely return without hesitation.The only downfall was the resort is about an hour and fifteen minutes from the airport.

  Jan 29, 2026
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  Thieves

  ⚠️ Do Not Stay at This Hotel – Serious Security Issue I strongly advise against staying at this hotel due to a very serious security incident. I left gold jewellery worth approximately £4,000 locked inside the room safe, and it disappeared. After discovering the loss, I immediately tried to contact the hotel and request assistance. Unfortunately, once staff were informed that the items were stored in the safe, there was no willingness to help, no proper investigation, and no meaningful support offered. Communication stopped, and the matter was clearly not taken seriously. A hotel safe should be the most secure place for guests to store valuables. The lack of accountability and complete absence of customer care following this incident is extremely concerning. This experience caused significant stress and financial loss. Based on how this situation was handled, I cannot recommend this hotel to anyone. Guests should feel safe and supported — this hotel failed on both counts.

  Jan 28, 2026