Bahia Principe Grand La Romana - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

5970 reviews

• 

  Hotel well maintained but in need of updating and improving quality of shows/ entertainment.

  Hotel is well maintained and very clean nice big bedrooms but they are a bit dated, staff were constantly cleaning and tidying up around the complex. Overall Staff were very friendly and efficient.Food in the buffet overall was very good and there was always something available. The meal on Hogmanay was amazing . Entertainment needs improving and was nothing special. Speciality restaurants were ok it was ice to be served your meal but we preferred food in the main dining room. Beach is kept clean by hotel staff unfortunately the sea in this area was very dirty looking due to a nearby river, not the clear blue seas of the Caribbean we experienced in other areas. However the pool was large and clean within well maintained gardens. Also hotel complex is nowhere near walking distance of any towns so a week was long enough to stay here as not enough amenities to keep you busy if you don’t like sunbathing. We had almost 3 days of solid rain and entertainment staff should have a back up plan on days like this to keep guests entertained inside the hotel as most of the activities take place outside so very much weather dependent..gym is not big enough for size of hotel. There is a shop where you can buy souvenir's, toiletries but over priced. My husband paid $25 for bite spray that sells on Amazon for $7 so make sure you buy everything you need before your holiday. WiFi was good but kept having to reconnect to it.

  Jan 14, 2026
• 

  Exceptional Service

  I spent Christmas and new year atthis hotel, and I can say it was a truly great experience overall. While there are some areas for improvement, the highlights of the trip made it well worth it. The Service (The Best Part): The absolute standout of this hotel is the staff’s service attitude. They go above and beyond to make you feel welcome and valued. I want to give a special shout-out to Ray Reyes Ramón (the "wines guy"). He is an incredibly dedicated professional and a fantastic staff member also Kerly Almonte who really made us feel well taken care of . Their knowledge and attention to detail added such a high level of quality to our dining experiences. Thank you, Ramon and Kerly! Facilities & Common Areas: The public areas of the resort are very well-maintained. Whether it was the pools, the lobby, or the outdoor spaces, the atmosphere was perfect for a relaxing vacation. To be honest, the rooms are outdated and definitely in need of a renovation.. However, the impeccable service and the positive energy of the staff more than made up for the room conditions. Conclusion: If you value a warm, welcoming environment and top-tier service over a modern room, you will love it here. The staff truly is the heart of this resort. We had a wonderful time!

  Jan 06, 2026
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  New years fun

  Room was a good size but a bit dated. It was very clean but definitely needs to be updated. The resort was very clean. They had people cleaning the grounds constantly. I did not use there transfers from airport I used Santo Domingo taxi and they were excellent. U will have an hour ride to resort. It is 70 each way and we had 4 people. The pool area was great. The bartenders Darwin and Franklin are amazing. The woman activity director was excellent. They have plenty of activities to do all day and night. The beach u will not have blue water as a river runs into the ocean. The ocean is warm and u can swim in it. I recommend doing the trip to Catalina island. Food and drink was really good. If u like seafood they have plenty of it. If u don’t like it there is plenty to choose from. I suggest to go to all 3 restaurants Italian, Mediterranean and French. Overall for the value it was a good resort. I went during the most expensive time new years. It was a lot of fun and they had plenty to do!

  Jan 06, 2026
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  Not a 5 star resort

  It’s far from a 5 star hotel, the rooms are outdated, mold and mildew around the tub, shower fixtures are rusted, the rooms are dirty and stained and the bed does not come with a duvet. When you get here, they ask right way if you want access to more and better facilities like the other two restaurants or having room service you need to upgrade to the luxury side which is roughly $50 per night more per couple. It seems that for all the money you spend to come to a 5 star hotel they don’t know what 5 star actually is. You can only book their restaurants for 3 nights of your stay. For an all inclusive this is crazy. We only just got here so not sure if the luxury rooms are any better. I’d say spend the extra money and go to a better resort as they will try to push you to upgrade anyways.

  Jan 04, 2026
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  An amazing Christmas and New Year break!

  We had a fantastic time at The Bahia Principle Grande La Romana. There was a large group of us- nine people and we had rooms next to one another. The swimming pool was excellent and there was never a shortage of beds by the pool or by the beach. The food was excellent in the buffet restaurants and the specialist restaurants couldn't have been better. Great variety. Great choice! Really delicious. There were jellyfish on the beach but you just had to be a little bit careful. We were able to take out the paddle boards, the canoes and the catamaran free of charge as part of the package. Great entertainment by the pool and inside the hotel. We had a beach party on the beach with fire eaters!. Something for everyone from the youngest to the oldest. Beautiful sunsets and the staff were so friendly and helpful and sang happy birthday to my mum on several occasions. The transfer was an hour and 15 minutes from Punta Cana airport. We arranged a taxi through booking.com which worked out exceptionally well. We also arranged a Jeep Safari through booking.com. this was great fun seeing the countryside and learning about sugarcane. We did get rather muddy! We were there for New Year's Eve which was beyond believe! The food was exceptional.

  Jan 04, 2026