Bahia Principe Grand La Romana - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

5938 reviews

• 

  Fair experience

  The hotel facilities were really nice. Our bedroom was a nice size and comfortable. We were in a junior suite with 2 full beds and one twin [which was nos requested]. It looked like most rooms were very close to the lobby and the pool. I did not see waiters around the pool area or the club. We had to go to the bars to get our refills. The beach was nice with plenty of chairs and shade. The water was not clear but it has a nice view. I did not give this hotel 5 stars because of the food. Very often we found the food to be tasteless and hard, like it had been cooked for many hours. The service was excellent although. The presentation of the food stations was really nice but the food was not that good in my opinion amd at least 50% of my party of 11 though the same. For me the food is very important if the hotel is all inclusive. The highlight of the experience was the friendly staff and how close were the rooms to everything.

  Nov 23, 2025
• 

  Winter Sun

  8 nights @ Bahia Principe. I’ll start off with the good. Fabulous staff, Great food including the allotted 3 Gourmet / A La Carte nights. The Hotel is spotless and it has a lovely golden sandy beach. Finally we had superb weather for the duration of our stay. The not so good. Rooms are a quite dated and need refurbishing. Room minibars are quite basic (no spirits) and the Caribbean Sea isn’t the bluest water due to the current coming in from the nearby river Rio Soco. This is compounded by not being able to see the resident jellyfish of which there were numerous stings for bathers on a daily basis keeping the lifeguard busy with his soothing spray. Speaking of water, the bars only supply filtered through glasses/cups and no bottles. Regarding pools, one isn’t brilliant for the amount of people staying. Finally, the complex shops aren’t great with their advertising of offers and they tried to overcharge us twice. Be on your guard if buying presents there. And so, I’d recommend here if you get a good price and don’t expect a 4 and 1/2 star which it often gets advertised at. It’s probably a 3 plus at best. Hope that all assists.

  Nov 19, 2025
• 

  Perfect

  Everything is great, the hotel is good, the service staff is helpful, speaks English. The food selection is large. The outdoor pool is wonderful. The water in the ocean is not like what you see in the Caribbean photos, but it was not a problem for us. However, it is advisable to beware of jellyfish. We will come back.

  Nov 18, 2025
• 

  Murky water, mid service, dated but clean

  The beach set up is gorgeous and the resort itself is very clean, but the beach water quality is very murky, the rooms are dated and dingy, the door locks are ancient to the key cards regularly demagnetize and have to be replaced, front desk staff are not super helpful - we needed a pharmacy at one point and they didn't give us directions or anything though we asked for help finding one, and a few other little things here and there just added up to us being underwhelmed. We enjoyed our trip overall but wouldn't return.

  Nov 16, 2025
• 

  3 star max. Dated resort, low quality food, nice pool & beach

  Review from easy-going travellers who have been to over a dozen resorts. Ive been to Punta Cana 4 times, but this was our 1st time in La Romana. This should be no more than a Three star resort. Everything was just fine. Don't expect anything more than "fine". Pros: Accommodated request to change from 2 double bed room to 1 King room. Assisted us with storing our baby's breast milk in a freezer Beach is great - no sargassum, well maintained with people raking regularly, very calm waters, quiet & chill vibes Pool was spacious and clean with a good amount of pool chairs (as long as you got there before 9am to reserve one). Service at the swim up bar is pretty slow unless you insert yourself in and ask for a drink. Food is just.. okay. Buffet has plenty of options to give you a variety of choices, but the quality of everything is just 'fine'. Most items are overcooked, bland, and lacking flavour. But we're not picky eaters, so we never go hungry lol. The food at the a la carte restaurants was slightly better than the buffet (we tried La Pescador and La Gourmet), although even there the service was lacking and staff couldn't speak English which was a surprise. Needs improvement (everything): Property is dated and everything needs a full refresh. Interlocking brick pathways have hundreds of cracked bricks and you can hear & feel them rattled under your feet and stroller as you walk by. We joked that it was a xylophone walkway and we were making music as we walked on it. Funny.. but this can be a big injury risk if not resolved. Room is spacious but dated. We like a firm bed, but this bed was rock hard, and the pillows are paper thin. Even after getting a massage at the Spa (also just 'fine'), my back was in so much pain after 5 nights on this terrible bed. We woke up sore every morning (and we are only in our early 30s, not old people who are always sore lol). At checkin, reception didn't give any breakdown of description of property, map, amenities, etc. They were sending us on our way with no information, then we had to ask about each thing we wanted information on.. resort map, restaurants, reservations, spa, etc etc.. this information should be explained to every guest in detail at check-in. Service is just okay. It felt like most staff were not genuinely happy to be serving you, especially bartenders (and we were tipping at every drink). When walking past employees, many dont smile or say hello, they don't have the typical server manners of letting you walk before them at a restaurant. 90% of employees speak almost no English. I understand that English is their 2nd language, but this was the least English I've experienced in a resort. Even managers couldn't speak English and wouldn't be able to list the ingredients in a meal you want to order. We managed to get by with the broken Spanish we knew + the broken English they knew. Not faulting anyone for not being multi-lingual.. but I've been to over a dozen resorts and this was the least English speaking staff I've experienced. There were a LOT of spanish-speaking Dominicans on vacation here, over 50% of the visitors that we came across were Dominican. I wonder if it is from the resident villas on the resort that locals may have purchased. This may have something to do with hiring staff that cannot speak any English, if majority of the guests are Dominicans that speak Spanish. Entertainment was fine. Definitely on the lower end compared to other resorts we've been to. Poolside Entertainment was pretty basic and low energy- aerobics, dance lessons, etc. We had a child with us so we just sat away from it. We only went to the adult evening entertainment once and didn't go back after witnessing a pretty brutal rendition of Greece Lightning lip sync / dance. I cant speak to the other nights of Entertainment, but hope it got better. All in all, I'd only come back here if they updated that terrible bed and if I got an AMAZING price.

  Nov 11, 2025