The ideal place for families within the Bahia Principe Riviera Maya complex, where children and adults alike have their own spaces to enjoy and the opportunity to get close to the exuberant local nature.  At this hotel, you’ll have top facilities and areas for kids, such as the waterpark, plus the chance to choose family rooms that sleep up to seven people. You won’t need to worry about a thing and you can get even more out of your vacation with a round of golf at the professional course on site at the Bahia Principe resort (fees apply), and take the kids along, too.  After the sun sets, dance the night away at the discotheque or try your hand at the casino. Hacienda Doña Isabel also offers a variety of shops on site. You'll be captivated by the vast tropical gardens and the great variety of facilities, services and fun throughout.  Enjoy access to the a la carte restaurants of the Bahia Principe Grand Tulum (reservations requiered)., located within the Bahia Principe Riviera Maya complex.
24-hour all-inclusive, 3 à la carte dinners in restaurants per week of stay, spacious rooms and well-kept gardens, free 24-hour WiFi throughout the hotel, safety deposit box in the room, mnibar, lounge chairs, beach umbrellas and towel service for the beach and pools

It’s ideal for:
Families with young children. For parents who want to enjoy every second of their vacation.

FREE, unlimited WI-FI throughout all areas of our hotels 

Please contact the hotel for additional information regarding business services ( 


Playa Aventuras
Cancun, Mexico (CUN) : 62 miles

Property Information

Year Built: 2005
Accessible rooms: 6
Floors: 3
Total rooms: 1080
Villa: 30


Resort Details


Various restaurants offer delicious dishes including Mediterranean, Japanese and Italian cuisines.
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The resort provides luxurious amenities including lounges, room service, bell staff and more.
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Children's activities, water sports, golf and more are available for active guests.
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Hotel Advisories

Advisory The state of Quintana Roo will be charging a sanitation tax of  $1.60 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
Advisory The Guests of the Bahia Principe Grand Coba only have access to the a-la-carte restaurants of the Bahia Principe Grand Tulum (Thali, Don Pablo, Tequila and La Gran Tortuga). They do not have access to the Monkey Burger nor the Las Olas Food Truck.
Advisory The Guests of the Bahia Principe Grand Coba only have access to the a-la-carte restaurants of the Bahia Principe Grand Tulum (Thali, Don Pablo, Tequila and La Gran Tortuga). They do not have access to the Monkey Burger nor the Las Olas Food Truck.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 17481 reviews
  • 4.0 star tripadvisor rating
    Mexican Delight!

    My husband and I have just returned from a 2 week holiday at the Coba. I will give an honest review as follows; Check in/out - slight delay whilst waiting to check in but we were given an ice cold beer which was very thoughtful. We had a small issue upon checking out where we had been charged to the room for a bottle of wine we did not purchase but this was soon resolved. Rooms - We found our room to be satisfactory, the air conditioning worked well and when we developed a small water leak from the system this was instantly resolved by a very friendly and funny maintenance man. The statements that the rooms are dated could be misleading, there may be slight room for improvement but they were very clean with good hot shower and jacuzzi bath, powerful hairdryer and a well stocked mini bar with water, soft drinks and beers which were filled daily. There were tea and coffee making facilities which were re-stocked daily also. The bed was huge with plenty of pillows and was made daily by the maids. The rooms also contain a safe which is secured by a key given to you upon check in along with a token for beach towels. Staff - The staff at the Coba were FANTASTIC, they were all helpful, friendly and happy to assist at all times. At breakfast we were greeted by beautifully presented staff in crisp white uniforms. We had a great laugh with Mauricio who we always shared a joke with. Eduardo the bar man was lovely and friendly and always helped us in deciding what cocktail to drink and we wish to commend the lovely waitress Ruth who at 6 months pregnant went over and above to make sure our drinks were replenished always with a smile and worked so hard to keep the bar area clean and tidy along with all the other hard working staff. We were never greeted with anything other than a smile, Buffet restaurant - As early risers we found a great selection to choose from, the freshly made omelets were a go to. We found that a little later in the morning the trays were often not refilled that often but seeing how hard the staff worked this could be understood. The same applies to the evening selection but if anyone suggests there is no choice then they need to get their head examined and there is always a great selection to suit all. Restaurants - We visited a few of the restaurants which were excellent (we booked these via the Bahia app which is advised before we went) Entertainment - These guys work so hard from dawn until dusk, there is plenty to join in with in the day and the energy this lot have is remarkable! The evening entertainment in the outside bar area was simple but relaxing with the opportunity to visit the theatre each evening for a show. The Magician and the Circus were fantastic. There was the chance to continue into the night at the neighboring Hacienda but we found that we were happy to return to our room after a good meal and a few drinks... Kids - Although we did not travel with any little people we observed how hard the entertainment staff work to keep them occupied. This is a fantastic place for a family with children and the pools were heavily supervised by lifeguards with medical training. Transport - No need to worry if your room is slightly away from the main section as this is resolved by the many small trucks that drive round taking you to where you wish to be which is wonderful for tired legs. Pools - These were very clean and the pool areas were kept clean and tidy by the staff who constantly walked around checking things. Wildlife - We loved the wildlife which roamed around the hotel gardens, they were a constant amusement but never caused any problems. We would advise to take an insect repellant as we had the occasional mosquito nibble. To summarize our trip we would say that we had the most lovely and relaxing time at the Coba and would encourage you to take the negative comments lightly remembering that a smile goes a long way!! We can't wait to return. Thank you Coba :)

    Jun 19, 2024
  • 5.0 star tripadvisor rating
    Family holiday

    As a family of 5 we visited in June on checking it was swift but very impersonal not much info given on amenities and services at the hotel etc buggy’s took you to the room which was available to get to a to b when you settled in rooms were air conditioned clean dated but everything you needed the beds and pillows were comfortable the room was a little musty food at the main buffet was excellent with plenty of choice gourmet restaurant was a little Hit and miss and the Japanese teppanyaki was excellent cooked at the table loads of wildlife to look at the beaches at Coba wasn’t very nice bit like Spain however the beach at akumal was better don’t expect pure white sands and crystal clear water loads of fish ti look at however the pools were amazing especially the quieter one the staff at the swim up bar were amazing and excellent at their job nothing was too much trouble thank you jorge and Findley avoid the snorkelling trip that is two hours long completely miss sold waste of money all in all excellent staff that work really hard to make your holiday don’t forget to go to cocobongos brilliant night

    Jun 15, 2024
  • 5.0 star tripadvisor rating
    Relaxing staff awesome all of them

    Spotlessly clean Staff so friendly and accommodating My favourite was Rudolph front desk supervisor .. he needs a raise he's so good Also the head of entertainment he was awesome so cheery we had lots laughs with him n staff The origins show WOW awesome Well done I wa t to bring my grandsons back Well done Bahia Tulum

    Jun 14, 2024
  • 1.0 star tripadvisor rating
    Choose anywhere else in Mexico but here

    I have been traveling to all inclusive resorts since 2006. This was my first time at a Bahia Principe resort and this was by far the worst experience I have ever had. As I type this my family and I have been here for a little over 24 hours and it has been a terrible experience since we arrived. The staff has been rude from the moment we got to the check in desk. I am a travel advisor and I would have been mortified if I sent clients here and they experienced this treatment. To have paid my money to be at a place that makes you feel like an unwelcome burden is insane. We are barely acknowledged let alone greeted by any of the staff. We were charged a lost towel card fee yet we were never given towel cards at check-in, we didn’t even know we needed them until we went to the pool this morning and when I went to the front desk i was again met with attitude and told the computer says they gave them to us. The fee was added to our accounts the same day we checked in. Even if we had received them and lost them, how would they have known when we just checked in? Nothing was explained as far as how to make reservations, meals times, where to find entertainment schedules, how to access transportation, nothing. We have 4 more days left and I’m hoping to salvage something but honestly they’ve ruined a very special celebration for my family. I would recommend you choose anywhere but here. There are much better resorts in Mexico that actually appreciate your business and treat their guests with kindness and respect.

    Jun 13, 2024
  • 4.0 star tripadvisor rating
    Family trip

    Our stay at Bahía Coba was made enjoyable by Daniel of Coming2. Thank you Daniel for your friendliness, kindness and hospitality!!! You made our family trip wonderful! Bahia Coba shuttle service was constantly running and super efficient.

    Jun 11, 2024