Bahia Principe Grand Coba - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

18074 reviews

• 

  Awesome family-friendly vacation with 5 young kids in tow

  My family and I just returned from Grand Coba one week ago and we had an absolutely wonderful time. As a group of 11, our three families did extensive research to ensure that we would have the best and most informed experience so I am now paying it forward… Family-friendly: We have a 7YO and 1YO in our family and our group had 5 children under 7 so our primary goal was a family-friendly experience. It checked all the boxes! Waterpark and pool time, nightly entertainment, cookies and cotton candy in the lobby, arcade near the theatre, Kids Club…all were MORE than enough to occupy and entertain our kids. We certainly djd not receive any complaints of boredom! Waterpark and pool: We spent a few hours every day of our week-long vacation at the waterpark and pool and the kids loved it. Two waterpark slides were closed for the week and the entire waterpark was actually closed on our final day there (‘maintenance’ although it was not apparent) but we easily switched to pool time; there was enough of a shallow end for it to be fun and safe for the kids. Our group really enjoyed the foam party afternoon, sure brought out the kid in everyone! We never had a problem securing pool chairs and always set up where we intended. Buffet: I was well aware of the comments of repetition and lack of timely replenishment so there was no surprise there. There is repetition across the various buffet tables and across days of the week but always some new items to sample too. I was quite ecstatic as my 1YO was such an amazing eater and thrived on the offerings (a mother’s dream!); she happily devoured the scrambled eggs, freshly-made omelette, white fish, guacamole and pasta. Bacon is a sizzling hot ticket item and the joke was that whenever anyone in our group spotted it, enough should be brought back for everyone. À la carte restaurants: Based on reviewers’ recommendations, we booked Le Gourmet, Portofino and Mikado teppanyaki. We enjoyed the food, service and ambiance of each restaurant and it was a welcomed change from the buffet grind. Room: I had emailed in advance to request a room in villa 20 or 21 (based on reviewers’ tips) and unfortunately did not get it (quite disappointing after arriving from the airport at 11 PM and exhausted). Our villa 16 was a bit of a walk but no issue with our 7YO or 1YO (we would sometimes bring a stroller, sometimes just carry in our arms). We also had the bad luck of a room on the 3rd floor so luggage hauling was quite an ordeal but otherwise, only minor daily inconvenience. We also unfortunately didn’t receive the 2 double beds I had requested so we managed on a king bed (slept perpendicular to prevent the toddler from rolling off!). The crib requested to be in-room on arrival actually was delivered the next day after check-in. Spacious room and we felt very comfortable. The A/C and fan makes for a breezy slumber so pack cozy pajamas; I’m glad we noted this and all did! We tipped the minibar staff to request extra water bottles on one occasion and received it. Resort app: I was most impressed with how quickly amenity/service requests were filled. I used the app to request extra towels, the crib delivery and toilet maintenance and it was very timely. How convenient! Entertainment: With many young kids in tow, this was my first resort vacation not venturing out on excursions and I was quite happy to stay put. We enjoyed the theatre shows and music on the terrace; the kids had a grand time dancing up a storm. There was a night market set up one night, quite pricey but still nice to peruse. As mentioned, our kids only spent a few hours over two days in the Kids Club near the end of our vacation. There is a young babies room with a daycare-like setting so nice for a little play. We joined in on a bracelet-making session one day and now the kids have a sweet souvenir they created themselves. Kids Club staff are very friendly and kind. Shops: We rode the trolley to the hacienda twice and it is quite dead in the afternoon. Pretty much the same souvenirs in each shop, majority without price tags so that you would be ‘priced’ on sight. Tried some haggling and a few family members purchased some small trinkets. We ended up buying some items from the artisan shop in the resort lobby on the last day. Service: Overall, staff are very cheerful, friendly and attentive in tending to our needs. Our group would be seated all over the Kukulcan buffet restaurant so we had experiences with many staff members. Please remember to tip if you are happy with the service; staff work hard and sincerely appreciate it. We had intended to exchange to pesos prior to flying out but were stuck for time so ended up just using our haul of US dollars from another trip. I easily requested the cashier to provide change for my $50-$100 and was given the desired denominations. Resort grounds: Meticulously maintained, quite easy to navigate with signage and maps here and there. We never needed the trolley to get around despite having 5 young kids among our group. Surprise plusses: Terrified of mosquito bites and wanting to protect our 1YO especially, we packed ample repellent and even a stroller mosquito net and shockingly didn’t need to use it at all. Maybe it was the breezy weather but wow, I was so pleased with this. I was the only one in my family of 4 to sustain 1 bite…although results may vary as my sister’s family were quite feasted on. Another plus is the stars at night are gorgeous! My husband had the Stellarium app (download it!) so pointing your app at the sky instantly identifies the stars, planets and constellations. A gorgeous memory seared in my brain. Tips: Pack a power bar to charge all your devices. Ensure your stay is added to the app and book your à la carte reservations 10 days before arrival as they fill up like hotcakes. Pack a light sweater for the night. Pack cozy pajamas. Your own refillable water bottles are handy. Have a good sun hat. To cap this off, we actually paid a pretty chunk to change our resort booking to Grand Coba (our original booking had an alarming flurry of reviews of mass food poisoning the few months before our departure) and are so glad we did because our family of 11 made incredible lifetime core memories here. It was so fun, safe, relaxing, restful and restorative and I would highly recommend it!

  Feb 23, 2026
• 

  Resort was amazing,Jewelry store disappointment

  We had a wonderful stay at Bahía Príncipe Coba. The food was very good, the staff throughout the resort were friendly and helpful, and overall we truly enjoyed our vacation. The only small drawback was check-in, which took close to 1.5 hours even though there were only a few families ahead of us. However, I feel it’s important to share a serious concern regarding the jewelry store located on site. My parents purchased a ring for me as a very special 50th birthday gift. Within just 9 days, a stone fell out. When I contacted the store about the “lifetime warranty” that was clearly part of the sales pitch, I was told I would need to return to Mexico in order to have it repaired. This requirement was never explained at the time of purchase. A warranty that requires international travel to use is not practical for vacation guests. The quality of the ring did not reflect the price paid, and the warranty support does not match what was presented during the sale. I would strongly caution other guests about purchasing jewelry from this store. That said, the resort itself was beautiful, the staff were fantastic, and we would absolutely return to Coba in the future.

  Feb 22, 2026
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  Do not recommend.

  This is definitely not a 5 star resort. The place is severely understaffed, causing long lines everywhere. They only have 1 bar tender in the swim up bar at a time and 1 up top. The other bars are similar. The buffet is so picked over within 15 minutes of it opening and they can’t get food out fast enough so lots of empty bins. The Al la cartes were okay taste wise - but the servers were not very good or friendly. We had a hard time getting an appetizer for our group of 6 at the Italian as the server did not want to do it. Most of the time we had empty water cups and were not offered anything extra to drink. We also did the smoke house and the food was so over-smoked it did not taste very good either. The beds are rock hard and rooms in dire need of updating. They promote 2 pools and a food truck but that’s for the “tequila/adults only” portion of the resort that you can’t go to. (But of course you can upgrade for a stiff fee). The beach is very far from the resort (we aren’t beach people anyway) but something to note if you are. One of the positives is that the entertainment was quite good every night. And they also have a ton of loungers by the 1 pool you can go to so usually wasn’t an issue getting one no matter when you go down to the pool. We would not recommend this resort though. (And we are not boujie people by any means, we have just been to a lot of resorts to compare to)

  Feb 20, 2026
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  Stay literally anywhere else

  Stay literally anywhere else....... food is horrible, front desk staff unhelpful and rude, conditions of the rooms are run down and musty with a noticeable smell. 0/5 - false advertising to call this a 5 star resort

  Feb 16, 2026
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  Bahia

  Wonderful time highly recommend

  Feb 14, 2026