Bahia Principe Grand Coba - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

17975 reviews

• 

  Nice inexpensive way to visit Mexico - great entertainment

  Check-in: The two women we interacted with during our stay seemed unhappy, cold, and had a “don’t bother me” attitude. They should not have to work with guests. Buffet: Large and with potential, but it was reduced to about ¾ of its usual size by management. • Breakfast: Two omelette stations with cooks, but staples like bacon and potatoes were hard to keep stocked. The food was emptied faster than it could be refilled. • Lunch/Dinner: Plenty of variety, but only one live cooking station—the Mexican corner. No pasta, fish, chicken, or grill made to order by a chef, which was disappointing. Snack Bar (Piscis): Serves lunch until 6 pm and reopens at 10 pm. Limited selection, no made-to-order options. Everything is pre-cooked and lukewarm. Offers burgers, hot dogs, fries, and salads. Nice outdoor setting for a change from the buffet. A-la-carte restaurants : you need to book 10 days before your check-in on the app. Coba gets 3 dinners per week. We had the Mikado Teppanyaky (8/10), the Gourmet Coba ( 9/10) and the Brazilian Gran Tortuga (Tulum) was our favorite (10/10). Trolleys: Available at the lobby and a couple of stops at Coba. They pass every 10–15 minutes and go to La Hacienda, other resorts, and the beach (5 minutes away). Pleasant ride. Beach : very small , crowded. Unless you go ‘’up’’ on the second level of beach, like a terrace, but there are renovations there and you will hear saws and jackhammer. There were always empty loungers though. Renovations (Half of Coba is getting renovated to be the ‘new’ Bahia Tequila). The renovations are noisy at times, but it depends on your building location. It was not a problem for us overall. Rooms: Very clean and spacious but outdated and poorly soundproofed. Entertainment: The best I’ve seen in years. Eder and his team kept the pool area lively with challenges, classes, and music. I was especially impressed by the number of choices at night.—Terraza, sports bar, theatre shows, and the lobby bar. Impossible to get bored before 11pm! Staff: Aside from the check-in desk, everyone was friendly, polite, helpful, and always smiling—from trolley drivers to housekeepers, maintenance, and servers. Management: I did not see any onsite, but I can clearly say they overwork their staff. Only one bartender at the pool bar and one at swim-up bar, serving long lines non-stop for the whole Coba... The waiting lines were long and they should have always been 2 or 3 bartenders. We felt like management was cutting costs by reducing bar staff, buffet variety & cooks. Again, staff worked VERY HARD and were efficient, but couldn’t keep up with the demand. THE STARS OF THE RESORT : two employees that go above and beyond to make our stay an incredible experience: *** Eder (entertainment) & Miguel (Buffet) *** In conclusion, we had a great time at Coba, thanks to incredible staff and entertainers. We would like to come back, but after the full renovations.

  Nov 10, 2025
• 

  Unsatisfied

  The rooms are worn, no direct beach access, no restaurants were available on our stay,booked for a week straight. We ate warm buffet food for a week. I also recommend hiring your own transportation to and from the airport. It was over a 2-hour bus ride back to the airport, picking up at 6 different hotels. The entertainment at the resort was amazing, a lot of fun. The price point for the trip was great, now I know why. It was bare minimum service.

  Nov 09, 2025
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  Cold food.

  Here at the moment and all good except food always cold in buffet restaurant. Staff aware but nothing alters. Phil Sally 32935.

  Nov 08, 2025
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  Guides in paradise

  I would suggest doing some of these excursions just for the expertise and guidance of the tour guides. It’s a much better experience than just trying to do things alone.

  Nov 06, 2025
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  Disappointed

  I m 5th time visitor and i m absolutely disappointed this time. The staff is rude. Amstar scam the guest. No one can help if you have issues.Their tours are overpriced and also you should be very careful for what you pay and where you want to go. Because i paid for Tulum and went to see turtles for 160$. This tour is 70 via Viator My bahia Príncipe membership is absolutely useless! The hotel doesn’t fit for 5 ⭐️

  Nov 02, 2025