What We Love
- Create unforgettable memories with the mesmerizing sunsets off Seven Mile Beach as your backdrop.
- Delight your palate with a variety of delicious and varied foods, including Italian, Caribbean, and Mediterranean offerings.
- Stay engaged and invigorated with a wide variety of sporty activities, including beach games, tennis courts, ping pong, and a state-of-the-art fitness center.
Things to Know
- The resort is approximately 90 minutes from the airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- The resort features activities and amenities for adults and children alike.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating3818 reviews
We stayed between the 8th and 18th March. They stopped all incoming holiday makers while we were there, but to our dismay we were allowed to go home. Dunns river falls and swimming with dolphins a must. The beach front along the hotel is 400 mtrs and has security at either end. You can venture further as all hotels along the 7 mile beach has security who are very helpful. The sea and beach are just as the brochure, fantastic. Shawn the beach attendant always had towels on your beds for you for which we gave him 5 dollars for the stay. The bar staff were full of energy and great fun, especially, Craig, Anieta and one I called Dave. Give them a dollar here and there and you were well looked after. Rooms were very clean and tidied everyday. Never a queue for the well stocked restaurants although the Italian you had to book in advance. Nothing was too much trouble for the staff, and there was a Tui rep there every day. We are booking again for next year as soon as. Only one downside was the Americans. Some were great, but others with kids were ignorant and thought they deserved to be served first. This won't prevent us from returning. Best bit is no smoking only in designated areas which were very few and far between.
Beach is great, staff is even better!
Our family has visited Azul Beach Resort Negril twice now and we love it more each time. The beach is beautiful and the sunsets are unbelievable but the staff is what brings it all together for us. This is particularly true as our vacation to the resort included the panic of COVID -19 crisis as it escalated exponentially around the world AFTER we arrived. We went two years ago and the staff were still getting up to speed, this time they hit the mark running! Yes, not everything is perfect - the resort could use a bit of a facelift and some TLC, the number of restaurants could be bumped up and the room service menu is a bit drap but the beach, ocean and staff make all those little things disappear. The staff at this resort are just so welcoming and attentive. Not all resorts provide this sense of service and I am sure it starts with the management approach. Justyn Jones, the property manager, was incredible and helped our family tremendously when we arrived. In my rush at check out I am not sure if I named all the phenomenal staff that helped us but here is another go at the list of great staff at the resort: Justyn Jones - Manager Shauna-Kay - Ackee Jelecia - Ackee Marty - Hua Hin Talicia - Prestige beach Kerri Ann - pool bar Devenia- Prestige beach and beach butler Adrian and Davita - Prestige Butlers Selena - Prestige reception Pauline - building 10 maid Marion - waitress Garfields and Mahogany Ronaldo and Tasha at the water sport rentals Shemoy- Westend Gourmet the other servers and cooks there as Alecinia - nurse Again, just a beautiful location with the best staff! We know that with the current halt for travel around the world, the resort will be going into maintenance mode, but we hope the resort will open again soon, all the staff will be taken care of in the meantime and be back to work soon! BTW - given everyone's need to access travel news and contact family, the guests put the wifi capacity to the test an it worked incredibly well!
We just got back from our week holiday at this resort and I have some mixed feelings. We have three children who loved every part of this resort and my husband and I were only disappointed with the food selection. The rooms were clean and spacious and kept clean the entire week. The resort itself is clean and very lovely and vast. If you have a problem with stairs please make sure you request a ground floor as there are no elevators. Lots of pool bars as many swim up suits and all swim up pool bars were open and serving cocktails. The beach is amazing at this resort and we walked 7 mile beach in all directions and Azul definely has the best location and spot on 7 mile( even better than Sandals Negril) that is just down from this resort. You can also rent paddle acorns and kayaks for free daily, snorkeling equipment is $10 to rent. They also have personal sailboats your can rent for a fee. My son played basketball everyday as they have basketballs, ping pong, lawn chess and a huge connect four game to. If you enjoy yoga there is a canopy on the beach for you to do this. All bars in the evening are open and the live entertainment in the evenings is very good to. The night entertainment consist of live bands and singers and all were very good. My only disappointment with this resort was the lack of choice in the restaurants and buffet. Staying at other Azul properties I was looking forward to the “gourmet Inclusive” part but was really let down. The buffets are the exact same each night even though they say they are themed and literally 1/10th of the size of Azul sensatpri in Mayan. Breakfast was the same, French toast, 5 different types of pancakes, bacon, sausage, limited fresh fruit, yogurt, cheese and meat slices, limited sliced bread, plain bagels, English muffins, a few mini croissants( get there early to ge5 them) , mini cinnamon rolls and 2 types of mini pastries, vanilla or marble cake slices and sometimes banana bread slices.they do have porridge and cornmeal porridge. We did meet some wonderful people from the Uk who had also been at the Azul properties in the Mayan and were also very disappointed in the restaurants( buffet). The a la carte restaurants were much better but you must get up early and wait in line to book these as you can only book these restaurants with the concierge 48 hours in advance. So we couldn’t even book these until we had been at the resort for 2 days and they go fast as not much available. The Garfield was not open for dinner when we stayed over March break but they did do a nice bbq on the beach each day at 12:30 and then had fresh salads and cakes inside for you to get, the bbq daily consisted of bbq chicken, jerk pork, hamburgers, stir fried rice or noodles with veggies and coco bread, mixed veggies, rice and beans. This never changed and they do have a bar and bar service offered. The Italian a la carte was great and service was very good to. Timar was our server and he was very good and accommodating. Was disappointed they were out of Tiramisu both times we ate in. Skeet is their Caribbean restaurant and I had the curried shrimp and it was very good and service was great in there as wel. Our last night we ate at Hua Hin the Asian restaurant and was pleasantly surprised with the quality and quantity you got. I have the chicken noodle stir fry and it was excellent. The calamari was great to. The a la carte restaurants were great but not enough of them especially if you want to stay longer than a week. Tyron ( lifeguard and beach attendant) was excellent and made sure our family had a great location each day at the beach. Sadee at the mahogany bar outside was amazing and deserves a promotion as her service and friendly smile each night made us look forward to coming out each night and chatting with her. We were not the only family that thought this way either. All in all the resort is beautiful and has a great vibe but really wished the gastronomy of this resort would step up and mimic the azul in the Mayan then this would be an amazing property.
Would highly recommend!!
Absolutely amazing resort! My husband and I were amazed at how clean the resort was and how delicious the food was! The staff were beyond accommodating, respectful and friendly which really helped make our trip more enjoyable. We really enjoyed spending our time relaxing by the beach rather than spending it by the pool as we normally do on vacation. The beaches were clean and the sand was soft under our toes. The nightly entertainment was spectacular as well! We loved this resort and would go back in a heartbeat.
Could be so good, but it’s not
This is maybe the hardest review I’ve had to write. We visited this resort last week and I found myself changing my opinion on it daily. I’ve now taken a few days to reflect and so here goes... I’ll start with the actual grounds. The resort property is very nice, it’s very clean and it appears to be well maintained. There were constantly staff cleaning the pools, raking the lawns, cleaning the beach etc. We had 2 rooms in building 12, one on the main floor and one on the 3rd floor. They were both clean and the staff kept them that way. The room on the ground floor however for some reason had a decently strong musty smell. Other than that the property is clean and pretty. The rooms are a good size and the verandas are large and have good furniture. The beds are very comfortable and the bathrooms are large and there’s lots of storage for all your clothing etc. Overall 4.5 out of 5 for the buildings and grounds. Now to the food and drinks. I’ll start by saying we’ve stayed at Azul Sensatori in Mayan before, and that place was 6 star perfection all the way. So going into this one in Negril we had high expectations. This is why you pay a premium for Azul, for the gourmet experience. Azul Negril is far from gourmet. The buffets are small and the selection is extremely limited. What they do offer is reasonably fresh and tastes ok, but they do not offer much of a variety. Not only were the options limited for each meal daily, it was the same stuff every day. No themes, no nothing. One night they had a little nacho bar but other than that it’s the same thing daily over and over again. The a la carte restaurants were nice and offered a decent menu. The food was better than in the buffets, but portions were smallish and they were out of many of the items on a nightly basis. Food selection and quality only gets a 2 out of 5. As for the drinks, for beer they only serve Red Stripe. Seriously. They do put Heineken in the fridge in your room. House wines were OK. However the “top shelf” spirits are certainly suspect. One example is they do not have Malibu Rum they have Coco something or other. I perused the bars and didn’t see any premium vodkas, only Absolute. I did see Tanqueray gin which was good. Anyways for the price it’s not good enough. Lastly.... the beach. It is excellent. They have lots of comfy loungers, day beds etc and they keep it very clean. We walked both ways pretty far and the stretch Azul has is the best spot. Every morning we’d see stingrays swim up and lots of starfish etc. If you’re a beach person you’ll love this spot. The staff... overall the staff seems to be mostly on Jamaica time. They are pretty quiet and really in no hurry. I don’t want to bash anyone but fortunately there were a few that I found were stand outs and deserve to be mentioned by name. They were Sasha (server on beach), Sadae (bartender at Mahogany bar), Tyron (life guard, beach attendant) and Timar (waiter Italian restaurant) these employees provided top notch service and were a joy to see. Overall it’s a 3 star in my books. If you’re ok with just average food and a nice beach then definitely stay here. I however was expecting much more from the gourmet inclusive Azul purports to be, especially considering the cost.