Guests will receive:
- 2nd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 3rd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 4th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 5th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- Every 4th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- Every 5th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Resort Details
- Chao PescaoGet ready for a culinary journey through Latin America and the Caribbean with a menu meant to be shared among friends and family. Live music, an innovative mixology program and a premium spirits selection will make this your favorite spot to unwind each day.
- OSTRAExperience our signature restaurant, offering Southeast Asian cuisine. Also, inside Ostra you will find Perla, a restaurant within a restaurant at the sushi bar. This modern sushi experience serves only local fish and operates daily based in Ostra dinner schedule, based on product availability
- Rio BhongoOffering stunning water views atop our river-inspired pools, Rio Bhongo provides our guests with all the comforts of home infused with market-fresh inspirations. We offer fresh grilled fish and meats along with an extensive plant-based menu.
- MesoExplore our newest restaurant and prepare your taste buds for Mesoterranean cuisine, an innovative blend of vibrant Mediterranean flavors with a touch of Mesoamerican influence, complemented with refreshing tropical renditions of classic Mediterranean cocktails. Located on Nacascolo beach at Casa de Play
- 24-hour room service†
- 24-hour security
- Air conditioning
- Babysitting†
- Bell staff/porter†
- Breakfast served in restaurant†
- Buffet breakfast†
- Catering services†
- Child programs†
- Children welcome†
- 24-hour room service†
- 24-hour security
- Air conditioning
- Babysitting†
- Bell staff/porter†
- Breakfast served in restaurant†
- Buffet breakfast†
- Catering services†
- Child programs†
- Children welcome†
- Children's nursery†
- Cocktail lounge†
- Complimentary in-room coffee or tea
- Concierge desk†
- Continental breakfast†
- Currency exchange†
- Desk with electrical outlet
- Dinner served in restaurant†
- Direct dial telephone
- Dry cleaning†
- Early check-in†
- Evening reception†
- Exercise gym
- Exhibition/convention floor†
- Express check-out†
- Family plan†
- Fire safety compliant
- Full american breakfast†
- Full service housekeeping
- Grocery shopping service available†
- Hair dryer
- Heated guest rooms
- Housekeeping - daily
- Individual Efolio available†
- Indoor parking†
- Interior corridors
- Ironing board
- Late check-out available†
- Laundry/Valet service†
- Lobby coffee service†
- Lunch served in restaurant†
- Meeting rooms
- Non-smoking rooms available
- On-Site parking†
- Outdoor pool, Offsite
- Parking†
- Parking lot†
- Pets allowed
- Photocopy center†
- Pool, Offsite
- Private bath or shower
- Public address system
- Public area air conditioned
- Room service†
- Secured parking†
- 2nd lock on guest doors
Alarms continuously monitored
Audible alarm smoke detectors in guest rooms
Auto link to fire station
Basic medical equipment on-site
Building meets all current local, state and country building codes
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Dead bolts on guest room doors
Electronic room key
Emergency evacuation plan
Emergency exit maps
Emergency info in room
Emergency lighting
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
First aid available
Guest room doors self-closing
Hard wired smoke detectors
Lighted parking area
Lighted walkways
Multiple exits on each floor
Patrolled parking area
Private security available
Public address system
Room windows open
Safety chains on guest doors
Security
Security 24 hours/day
Smoke detector in public areas
Sprinklers in guest rooms
Sprinklers in hallways
Sprinklers in public areas
Staff trained in CPR
Staff trained in duplicate key issue
Staff trained in first aid
U.S. Fire Safety compliant
Uniformed security
Ventilated stair wells
Video cameras at entrance
Video cameras in hallways
Video cameras in public areas
Video surveillance monitored 24 hrs a day
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Viewports in guest room doors
Well lighted exit signs - Shoe shine stand†
- Technical concierge†
- Telephone jack adaptor available
- Tour/sightseeing desk†
- Translation services†
- Turndown service†
- Valet cleaning†
- Valet parking†
- Valet same day dry cleaning†
- Wakeup service†
- Wireless internet connection in public areas
- Business Center†
- Business Services†
- Conference Suite†
- Convention Centre†
- Copier†
- High Speed Internet Connection†
- LCD/Projector†
- Meeting Facilities†
- Meeting/Board Rooms†
- Network/Internet Printing Available†
- Slide Projector†
- Whiteboard†
† Fees may apply
- Fitness center on-site †
- Outdoor pool †
- Pool †
- Playas del Coco
- Restaurants
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Kids loved it!
Such a cool hotel vibe! Kids loved the pools and the snorkeling and kayaks. We did the dive in movie night at the pool one night. We planned to go out to dinner most nights but we did the Dive Bar at the marina twice and liked it but ended up eating at the hotel the other nights. We just wanted to hang out at the hotel because the ambiance is that cool. Dinner at Ostra was our favorite. Breakfast at Rio Bhongo is exceptional. Everything you could want and if they didn’t have it they’d get it for you. Irina, Eymi, and Paola made our mornings so smooth and lovely. Heads up if you are Globalist or using a GOH certificate - this hotel seems to sell out often so getting an upgrade during higher travel times seems to not be a thing. We were disappointed to not get an upgrade but understand capacity. This hotel also does not do the 4pm late checkout. We kind of planned around that, so we pivoted on check out day to make it work. They did offer for us to use the spa facilities if needed after check out.
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Our favorite Hyatt great outdoor excursion!!
An amazing property — pristine, peaceful, surrounded by nature, yet conveniently close to Liberia Airport. The rooms, pools, beaches, and restaurants were beautiful and easy to access by foot or with a friendly bellman on a cart. We stayed in a bay view suite… bright, spacious, tastefully decorated — highly recommended! And the staff at Andaz? Every single person we met was kind, attentive, genuine, professional, and always smiling. Thank you all for making our stay unforgettable! We went on two amazing excursions — a private rainforest tour and a day full of adventure activities — all booked through Nomad Tours CR. We highly recommend them! Gabriel and his team are local, knowledgeable, and incredibly reliable. Our guides were fantastic — friendly, fun, and very professional. Nomad also arranged our airport transfers, which were punctual. He stayed in touch the whole time and made sure everything ran smoothly. Supporting local businesses like this one is a win — great service, fair prices, and unforgettable experiences!
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You won't be disappointed
A great place to get away, the employees make sure your stay is fun and enjoyable. Great rooms and the restaurants on the property give a great variety of Costa Rician cuisine. Highly recommend! Be sure to check out Coffee and Vinyl for an amazing coffee experience.
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Incredible!
Absolutely phenomenal! Definitely exceeded our expectations. Customer service was some of the best every received, and the resort itself is lovely. If I had to be nit picky the bed and pillows weren't the best we have ever had, but otherwise, we were very happy! It was family friendly and so safe. Although it wasn't near a ton of other stuff, driving in and out of the resort was super easy. The beach club was a special highlight, as well as the pools. I highly reccomend you splurge for the spa- worth it! We hope to return soon.
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Pura Vida in Luxury
Everything you could wish for in a Costa Rican hotel. The staff embodies the true spirit of Pura Vida—warm, gracious, and genuinely welcoming, making you feel at home from the moment you arrive. The rooms are not only beautiful but thoughtfully designed for coastal living, featuring indoor/outdoor showers and smooth concrete floors that make it easy to shake off the sand. The aesthetic strikes a perfect balance between refined elegance and laid-back charm. The property is expansive, perfect for peaceful strolls, with golf carts readily available when desired. Monkeys roam freely and often make their voices heard. The entire experience felt effortless, inspired, and distinctly Costa Rican. Simply fantastic.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: 12.0% per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
- AdvisoryThe Hotel will be closed from August 21 to October 31, 2025, for enhancement projects aimed at elevating the guest experience. During this time, the resort's inventory will be unavailable. While the full details of the project are not yet confirmed, more information will be provided later, outlining the specific upgrades in progress.
- AdvisoryBelow details are the closure of the resort this Summer and Inventory availability as follows: - Open until September 2: All inventory accessible. - Closed September 3 – October 7: Full closure for renovations. - Partial opening October 8–31: Buildings 3, 4, and 5 open; Buildings 1, 2, 6, and 7 closed. - Full reopening November 1: All inventory resumes.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- General Policies: Children under 12 stay free in room with adult.
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 11
- Pet Policy : Pets Allowed: 1 per room, lap size up to 25 lbs.