Ambergris Cay, Turks & Caicos Islands – All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

575 reviews

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  A Truly Special Private Island Experience

  Ambergris Cay - December 1-7, 2025 My husband and I have really come to love the smaller, more boutique-style properties, for their more relaxed and quiet locations, no crowds, no buffets—just delicious à la carte restaurants from Michelin-star chefs. We also enjoy a private villa, our own swim-out pool, either overlooking or on the beach. My husband found Ambergris Cay in February, and I was immediately in love with the spectacular amenities on this private island off of Turks and Caicos. We did a lot of research and for what we were wanting for this vacation, we booked with Ambergris Cay. From the moment the booking was done through our travel agent, Jonique, their Concierge Specialist, assisted my husband with every question or request that he had. She made every effort to ensure he was heard and that his requests could be honoured. Upon arriving at Ambergris Cay on their private Cessna from the main airport, you are made to feel welcome and appreciated. The warmth of the staff is felt the moment you step off the plane. The grounds and facilities were immaculately clean from the very beginning. Every space felt thoughtfully maintained, from the bathrooms to the paths and shared areas, with clear attention to detail throughout the property. We stayed in Villa 17, the furthest of the villas, for the most privacy. This was a request my husband made, and fortunately, the team was able to accommodate his request. Everyone has their own electric golf cart to use on the island, and it made it all that much more special of an experience. The week unfolded beautifully. The weather, the accommodations, the team of people who love what they do. We absolutely loved every moment. The food was great, but we would have loved a little more variety, perhaps taking the ingredients on hand and offering different options more frequently. This was our only recommendation when it came to the food. Otherwise, if you wanted something, they were more than happy to accommodate your request. We had the main pool to ourselves for three days, once we had the opportunity to enjoy it. The team was so gracious and allowed us to play our own music while we enjoyed this very special place on the resort all to ourselves. We know that it was due to the time of the season, but we took full advantage of it by having lunch there and enjoying time alone while getting to know some of the staff. Samuel is the one to be highlighted here. He was very attentive, and we really enjoyed getting to know him while we relaxed by, and danced in, the pool. There were many other team members to highlight, and name by name. James—our ambassador (butler)—was extremely attentive, helpful, responsive, and truly cared to make our entire stay one that was stress-free, relaxing, and fun too. Thank you so very much, James. We look forward to seeing you again in the future. Evelyn—she was one of our main restaurant attendants. She was funny, engaging, attentive, and she truly cared too. We got to know her a little better than some of the others, and we got emotionally engaged in a very important milestone in her life. We wish you all the best with your first home, Evelyn! Be sure to send me pictures and updates! Jerome—he was our pickleball instructor. My husband and I had not played pickleball, but we wanted to learn. Jerome was a fantastic instructor, patient and kind, especially since the heat was a little too much for me during our lessons. He gave us ample breaks and always encouraged us to take our time, get in the shade, and he would continue his lesson while we cooled down. Thank you, Jerome! We have joined a club back home, and we look forward to taking what you taught us into our future pickleball experiences. Chantel and Chantal—our fellow Canadians. They too were part of the restaurant team, and they were so bubbly and fun. Being from Canada, we did have a lot more to share and relate to. In fact, Chantal’s family lives an hour from us, which made it all that much more special. Thank you for connecting with us, and enjoy your time at the resort during the holidays! Other team members who made our vacation so fun and memorable are: Marlin—for the Hobie Cat lessons you gave my husband, and to Captain Jack for giving him full reign during his second trip around the bay. Marlin and Keno - thank you for being so much fun on our sunset cruise, and for taking us to the Tiki Bar too! Kudos to Keno, for the stories - and we’ll always remember how you got your name. Marvin and Pedro—two of the bartenders. I wish I had recorded the names of the others. Everyone was wonderful! I’m sure I’m missing others, but to the entire team at Ambergris Cay—from the pilot, the concierge team, the management team, and every single person working behind the scenes to make our vacation memorable, relaxing, and fun—thank you! For travellers looking for a private, boutique, luxury experience, the value is absolutely there. While this is not a budget vacation, everything from the accommodations to the service and overall experience reflected what we paid for and more. This vacation came at a very special time in our lives, and it kicked off the next chapter of our lives so beautifully. My husband and I want to thank you so very much!! We absolutely look forward to returning as early as next year. Tips: If bugs tend to like you, I suggest bringing bug repellent in cream form or even a Thermacell that you can place at your feet while dining. I didn’t bring mine the first night and ended up with quite a few bug bites. Nothing serious, but I did need to apply topical cream for the itchiness. Once I brought my Thermacell on the other nights, it was perfectly fine. Bring your snorkel gear to the Tiki Bar. My husband brought his on our vacation but left it in the room. If you want to snorkel, be sure to bring it with you to the Tiki Bar area, as we saw starfish and other small fish there. Bring water shoes. When the tide is low, the beach can be very shallow and soft, and having water shoes makes it much more enjoyable. Book your excursions as soon as you arrive. We really wanted to do a boat tour or fishing tour, but they were already booked. I would have preferred that over the sunset cruise, as we had spectacular sunsets every night from our own villa. I’d also like to add that the property was immaculately clean. Not once did we feel that the grounds, bathrooms, or any part of the property were anything less than exceptionally well maintained. The attention to detail was evident everywhere.

  Dec 16, 2025
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  Perfect romantic couple getaway in Paradise

  Perfect getaway - fabulous location - wonderful hosts - mega VIP treatment. Personal Concierge Chervin was a true delight and made out trip a dream. This is a place we will return to over and over for a unique experience. Great staff, wonderful place.

  Dec 09, 2025
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  Paradise meets exceptional service!

  What an incredible place to visit. Everything was perfect! Shervin was amazing! He met every need even before we even knew we needed anything!! Our villa was stocked with everything we needed!! Highly recommend this resort and Shervin!! Alexandro was awesome too!!

  Dec 08, 2025
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  Unspoiled Paradise

  Absolutely beautiful unspoiled paradise on Ambergris Cay. Food and service excellent. Shervin was exceptional in taking care of excursions and minor issues with golf cart. My husband and I both had birthdays during our 5 days there. Shervin went out of his way with surprising us with Birthday balloons, decorations and treats. He made our birthdays extra special. Bungalow view, heated plunge pool, and outdoor shower were heavenly. We can’t wait to return.

  Dec 08, 2025
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  Without a doubt - BEST island in Turks & Caicos!!

  Absolutely INCREDIBLE experience at Ambergris Cay. Highly recommend - one of our favourite islands in not only The Caribbean but the world itself. Thank you for having us!

  Dec 08, 2025