Ambergris Cay, Turks & Caicos Islands – All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

556 reviews

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  Worth it!

  Ambergris Cay is such a wonderful resort! We had the pleasure of experiencing the sunset cruise, couples massage, personal bonfire dinner over the water, glass bottom kayaking and the hangover bar twice! The chef makes fresh and beautiful meals, and the array of options never disappoints. Luis was extra helpful during our personalized bonfire dinner. He assisted my partner with executing an extra special surprise. Along with his personality and friendliness, he really elevated the experience! Pedro had such a bubbly and fun personality at the hangover bar. He was one of the reasons we decided to do this experience twice! He suggested many wonderful pictures and videos that are now memories for a lifetime! We truly believe his talents in this field could be appreciated and executed with the marketing team. We would not have asked for a better island host than Victor! He was truly remarkable in helping my partner plan an extra special and personal surprise. He helped us personalize our entire stay to our needs and requests to make every experience seamless! Ayu from the spa and wellness team was so kind and helpful during our massage, but especially during our 3 morning yoga classes. She caters her teaching methods perfectly and will come and personally assist and guide you for your comfort and skill level. She made every morning bright and enjoyable. After talking to multiple other couples, we all agreed we would return!

  Aug 24, 2025
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  BEST trip ever.

  The best word to describe our trip was PHENOMENAL. We were looking for a family vacation which revolved around R&R and a quiet, unhurried, calm location. Our amazing travel agent suggested Ambergris Cay. The minute we saw it as an option, we knew it would be perfect for our family of 4 (husband/wife and twin 19-year old girls). We booked the Sea Breeze bungalow (not even realizing it is very new!), which is a 2-bedroom, beautifully appointed bungalow with a private pool, surround sound, views of the gorgeous water and an easy walk to the bigger pool and dinner restaurant. We were in awe as soon as we arrived. Let's talk about the arrival for a moment. We were picked up at our hotel in Provo and whisked to the private airport terminal where we waited in quiet luxury for the plane to take us to the island. Once loaded, the awesome pilot told us it would be about a 22 minute flight. It was very comfy and the views for the flight were stunning. As a side note, we did not touch our luggage from the hotel until we go to our bungalow on Ambergris Cay. We arrived to a concierge with cold towels and a glass of prosecco. We were promptly greeted by our butler, Clay. I'll talk about Clay later. Clay showed us to our golf cart and gave us a short tour before delivering us to the club for a delicious lunch where we met Evelyn, who made our trip so much more incredible. More about her later. Talk about a great first impression. The club house was serenity at it's finest. After lunch, Clay took us to our bungalow and we were in awe of the beauty all around us. When we were booking, our travel agent was worried that our girls would be "bored", as there is not a ton of stuff there. However, we had the complete opposite experience. As a family, we did a morning activity daily. E-bikes (SO awesome), the gym (the most gorgeous I've ever seen), yoga and more. Then we did breakfast, which was always lovely. We spent a couple of afternoons at the hangover boat, which was great and made better by the awesome bartender, Abbi. He rocks! Every day, we pool hopped and spent time by the beach. We did a sunset cruise which was a highlight as it was magnificent. One of the biggest highlights was the private chef's dinner. I could cry as I type this! It was so lovely. Chef, and Evelyn, took such good care of us. We had a lovely wine tasting, a 5-course meal complete with an incredible tomahawk steak and the best experience ever. I could go ON and ON about the staff at this amazing place. They were so friendly, lovely, kind and caring. They really go to know our family and it made such a difference to us all. We were blessed to be able to spend 10 days on the island, so it was really nice to get to know the staff and to be greeted by them with kindness. Let's talk about our butler, Clay. Clay was the BEST! We have been on trips where our butler has made our vacation not so great. Clay made our vacation the GREATEST! He was always looking out for our best interest. He was not intrusive at all. He cared about us and how we were and he cared to make sure that our needs were handled. Let's talk about Evelyn. Well, we would have taken her home with us if we could. She is so special. We actually felt like she was a part of our family. She was so wonderful. Kind, caring, thoughtful and hard working. She knew our orders and our preferences for our meals. She loved on us and made us feel extra special. The entire staff was amazing and not just those two, but they are the two who made the biggest impact on our family. Getting around the island was super fun and easy on the golf carts. We loved exploring and found it to be so fun. I cried when we left this island, as I left a piece of my heart there. We will definitely be going back. As far as the teens, they LOVED it too. I am not sure I would bring little kids, just a personal preference. Oh, I forgot to mention the iguanas. They are everywhere! It was something to get used to, but we made games of counting how many we saw each day and that was fun (and funny). This trip was worth the money we spent and we can't wait to go back someday in the future. Feel free to reach out to me with questions.

  Aug 15, 2025
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  If you can visit this truly one of a kind place do not hesitate!!

  Best vacation ever!! Ok, it is pricey, so definitely not for everyone. But if you can do it.. DO IT. We traveled with our three adult children, ages 23, 21, and 19, and everyone had the best time! Travel The resort will arrange seamless transport for you, from the airport (PLS) to a private hangar, all arranged by the resort. We used one of the SkyPass services, and this expedited our arrival and departure. From the moment you arrive at the private hangar, you don't have to worry about a thing! After approximately an 18-minute flight (admittedly, I prayed the first 5 minutes, then settled down). You arrive at the lovely Ambergris Cay, where you will be greeted with champagne, and your luggage is whisked away and will be waiting for you in your bungalow or villa. Island guide You will next meet your Island guide (ours was Victor). Victor is excellent!! I didn't have to worry about one detail, excursion, or adventure.. Victor took care of it all. He knew what we needed before we needed it! It rained for a short time one morning, and my husband and I left the villa with towels to dry off the golf cart seats… Nope.. Victor was already there drying them off. One night, I thought to myself that the windshield was covered with salt and needed cleaning. The next time I walked to the cart, it was spotless, with no signs of salt. I never asked, Victor had beat me to it. Our WiFi went out one night, so I texted Victor to let him know (so he could handle it in the morning). At 10:30 pm, tech support arrived at our villa and got the WiFi working. Victor handled every detail seamlessly, so we didn't have to. From activities to dinner reservations, spa appointments, and special food requests. EVERYTHING Travel around the island. All done by golf cart. We were a party of 5 and were assigned two carts. Having more than one cart made things easier since we didn't all have to stick to the same schedule. Someone could easily run to the fitness center or beach club without needing a ride! Admittedly, you will get slightly dusty.. It's fine, you're washable, and it makes the most sense to travel around the island, and they encourage exploration! Ladies with very long hair: consider investing in a head scarf (if you don't want to look like wolves attacked you on your way to dinner) or braiding it! Still well worth it! It was an adventure to take the carts and explore different parts of the island. Safety With three young adults, I knew they were going to want to have a good time and that they would be consuming alcohol. At NO time did I ever feel unsafe or worry about any of them. This island is secluded, and the only people on it are employees and guests. Everyone is so friendly and helpful. We all felt extremely safe at all times! And admittedly, I am a worrier. Activities The Hangover bar was so much fun that we went twice (I didn't even drink alcohol and still had a blast)!! Do not miss this! Abby, the bartender, was excellent, and everyone had the best time! So good they wanted to do it a second time. The e-bikes were incredibly fun, but it felt like we were riding them on the surface of the sun. I would give them a try! The beach is well equipped with kayaks, paddleboards, a Hobie Cat, and a trampoline. We did not take advantage of them, but they were available. Pickleball and tennis courts are also available, and a free one-hour lesson with the pro is an option. My daughter and boys all had a spa service and loved it! No late-night bar... no problem! Everyone was exhausted by the end of the day. Some nights we played card games and board games in the villa (provided), and some nights right to bed. Everyone was so excited to get up the next morning, head to breakfast, and do it all again! Villas/bungalows You can't go wrong with whatever you choose. We were a party of five and opted for a four-bedroom villa. The villa's location was a bit longer golf cart ride to the restaurants and beach club, but it didn't matter. We had great privacy, unbelievable views, the most beautiful pool you can imagine, and it was an adventure! Every bedroom had its own en-suite, and there was plenty of room for all of us. I spoke with many guests, including large parties in the villas and smaller groups in the bungalows, and I did not hear one negative thing. Everyone loved their accommodations. Nespresso machines for coffee, espresso, and cappuccino in your villa or bungalow to have while you watch the sun rise, amazing! And a refrigerator stocked with juices, wine, and soda. Whatever you requested on your preference sheet is all there. In addition to that, there are snacks of granola bars and chips that are all continually restocked, as is the refrigerator. Dining Breakfast is fantastic and at your leisure, as is lunch. The lunch menu is impressive and broad; everyone loved it! There was always something for everyone. The dinners were excellent!!! The food is truly amazing, 5-star restaurant quality. The dinner menu is slightly limited, and my youngest, who doesn't eat fish, struggled with it a bit. The menu becomes redundant after a few days, and he eventually ran out of options. However, all we had to do was let Victor know in the morning that he wanted something different —chicken parmigiana and pepperoni pizza —no problem. If they have the items to make it, they make it for you! It is like having a personal chef; if you don't love what is on the menu, they will make you something you will love! We requested conch fritters one day as an appetizer, and they were the best I ever had! The chefs are as good or better than those at Ocean Prime, Morton's, Fleming's, and Capital Grill, state-side, as is the food quality. The restaurant service is also on par with the restaurants mentioned above. Miguel, Evelyn, Pedro, Luis, and Alejandro made our dining experience truly unforgettable! Relaxation Ambergris Cay is the place for that! Very relaxing while never being boring. You could participate in as many or as few activities as you like. I bring my Mac on every trip and usually check work emails, etc. I put it in the safe when we arrived and never opened it once! Tipping etiquette While you will NEVER be asked for a gratuity anywhere, be a good person and tip well! Every dinner we had (for five people) would have equated to $500 (sans alcohol) at a Minimum!!! So tip accordingly. Assigning tips can all be done at checkout time, and you do not have to give it a thought throughout your stay. If you request to tip, they will provide you with envelopes for cash, and you assign a staff member to it, or you can add it onto your card and again assign names and amounts. Cash discreetly given also works. I have never experienced a better trip. The five-star service far surpasses any Ritz or Four Seasons anywhere in the world. We will be back. We met some lovely people! We also saw some guests being less than respectful to some of the truly amazing staff. The way you treat service staff is a direct reflection of your character. If you can visit this truly one-of-a-kind place, do not hesitate!!!

  Aug 14, 2025
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  Best all inclusive

  Theo entire staff from the moment we landed to when we left was beyond our expectations. Clay was so responsive and so accommodating to our last minute changes and checked in at least once a day to ensure we were all taken care of. The food and presentation was incredible along with the service was next level.

  Aug 06, 2025
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  Unforgettable place and top notch service all around

  The most unforgettable beach trip that was made truly special by the amazing staff at such a unique and beautiful place. We felt as if we were on our own private island with everything we could ask for. Having our own cart to explore whenever we wanted was so much fun. The food was incredible and so fresh. We did a private boat charter that included fishing, snorkeling and conch diving…so much fun! It will be hard to go to another all inclusive after this bar has been set. Can’t wait to go back!

  Aug 03, 2025