What We Love
- Three refreshing pools, including one just steps off the beach with dynamic ocean views and a swim-up bar.
- This family-friendly has activities for kids, but also ensures that couples and adults can spend private time with friends and other guests.
- Splurge a little and treat yourself to an 80-minute massage under the stars. This romantic treat for two includes moonlit ocean views, candles and sparkling wine.
Things to Know
- The resort is located in the stunningly gorgeous Playa del Carmen, only an hour from Cancun International Airport.
- Enjoy walking distance to Plaza Playacar. Discover locally made souvenirs and stores for purchasing any items you may have forgotten to bring with you.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- Cielito Lindo
Menu style dining features authentic “a’ la Carte” Mexican fare in a festive environment. Reservations required at the guest service desk.
- Fuji
This popular a la carte restaurant features Asian cuisine specialties.
- O’ sole mio
An Italian specialty menu offers exquisite “a’ la Carte” Italian dishes in a stylish atmosphere. Reservations required at the guest service desk.
- The PizzeriaWorld-class pizza and sandwiches are available for all guests.
- The Snack Bar
The Snack Bar serves a variety of lighter fare, including hot dogs, hamburgers & sandwiches.
- Topaz
Enjoy buffet-style dining in the resort's main restaurant. Topaz features a unique selection of international cuisine, including pairings with themed nights. Topaz is open for Continental breakfast, breakfast buffet, and dinner.
- Various Lounges/Bars
- Ambar Bar
- Aqua Bar
- Disco Bar
- Lobby Bar/The cocktail bar
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Babysitting,Offsite†
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Elevators Not Available
- Free parking
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting, Offsite†
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Elevators Not Available
- Free parking
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Safe deposit box
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Wedding and honeymoon programs available. Please contact the Wedding Coordinator at the hotel directly for availability and pricing.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteKids Club with supervised activities (ages 4-12)
The new Kids Club is a nine-to-five activity center for children ages 4-12, showcasing a new video game room and a children's pool in the shape of the world's most famous mouse. Children will have a blast at the Mini Disco with piñatas, games and dancing everyday. - Direct access to a beach
- Motorized Water Sports †Wave Runner, snorkeling, diving tours and deep fishing opportunities are available.
- Non-Motorized Water Sports
A variety of land sports are available, including
volleyball, beach soccer, table tennis, a multiple use field, shuffle board, giant chess board, billiards, playing cards, board games, aerobics, and two lighted tennis courts.Water sports include non-motorized activities such as kayaks, snorkeling, sailing, water polo, aqua aerobics, boogie boards.
Daily activities programs hosted by recreation staff in a variety of languages
Kayaks, snorkeling, water polo, aqua aerobics, boogie boards, sailing, and windsurfing are also available.
- PoolAllegro Playacar features three pools: one for relaxing, one for activities and one just for kids. This property also has swim-up bars.
- Spa †
- Tennis courtThere are 2 lit tennis courts on-site.
- Golf †A golf course is located within a mile of the property.
- On-site EntertainmentNightly shows and entertainment: Guests also will enjoy a different and spectacular show every night such as "Boogie Dreams," taking you back to the 70's and 80's, or "Ingenious" the magic of Irish dancing and circus, performed by the resort's dancers.
- Chichen Itza
- Playa Del Carmen Town
- Other Local AttractionsA definite advantage of the resort is definitely its geographical location: it is close to Cozumel, Akumal and all the archeological park, towns and ecological activities
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10918 reviews
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Sep 08, 2025Never pay full price
Average food, average service, extra small rooms only two beds and that's it, just for sleeping, the tv is not smart microwave doesn't work doors may need repair, of the 3 restaurants only one opens per day you will never have another option. If you don't have first club membership have to wait 2 hours to reserve for the dinner and pray to find an space. Prepare to pay a lot for transportation, as no other services are allowed to access the zone.
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Sep 06, 2025Allegro Playcar Review
We enjoyed several aspects of our stay at Allegro Playacar. The room was spacious and generally clean, with the exception of curtains that could have been better maintained. We appreciated the daily provision of bottled water and the thoughtful towel reuse program promoting sustainability. Breakfast was a highlight, especially the freshly cooked omelets and the variety of fresh fruits and juices. The pool activities and aqua aerobics were engaging and added a lively touch to our days. Evening shows were entertaining and well-produced, making for enjoyable nights. The hotel grounds are beautifully landscaped, resembling a well-kept park with many flowering bushes and palms providing pleasant shade. The beach is long with plenty of loungers, making it easy to find a spot, and it is regularly cleaned, although the lounger's area had some litter like cigarette butts, which detracted from the overall cleanliness. We liked that the restaurant was conveniently located near the beach, allowing easy access without climbing hills. However, there were a few challenges. Despite requesting a room close to the ocean due to our age and mobility concerns (we are over 70), we were assigned room at the top of a hill. This made daily trips to the beach difficult in the intense heat, and we were disappointed that our senior request was not honored. Check-in was also frustratingly slow, taking about an hour due to payment issues involving PayPal and credit card processing, only resolved after staff assistance. Additionally, the water pressure in the shower was low, and despite the hotel having air-conditioned buffet areas, we were not always seated there and found some dining areas uncomfortably hot, even with fans. Overall, Allegro Playacar offers many enjoyable amenities and beautiful surroundings, but improvements in guest room assignments, check-in efficiency, and maintenance details would greatly enhance the experience—especially for senior guests.
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Sep 03, 2025Best Anniversary Trip
My husband and I just got back from Allegro Playacar for our 25th wedding anniversary. We had the best week, and we plan to book there again in six months. Our room was lovely. Close to the beach and to one of the pools. The air conditioning worked great, and it was hot outside. The shower heated up well. The king size bed was comfortable. The buffet options were good, but it's all inclusive, so if you're expecting a Michelin star restaurant, you will be disappointed. We found things we enjoyed at every meal. And, we ate 2 nights at the Italian restaurant, and that was yummy. You have to line up in the lobby each morning to make reservations at the a la carte restaurant, and they should work to improve that process. The nightly entertainment was very good - Michael Jackson review, acrobatic dancing, Las Vegas style magician, a night of romance. We went every night and it was very enjoyable. We got a couple's massage onsite and that was awesome. I went back the next day for an equally good hands and feet massage. Ask for Maria. The prices were expensive for the area, so you probably could venture off the resort for cheaper prices. Playacar is a gated neighborhood, and felt very safe. We took a left out of the resort every morning and walked 2 minutes to Starbucks. There's a cute plaza there with stores, a gym, and a bar. Allegro Playacar has its own store onsite, also, and we bought t-shirts and hats there. The pools and swim up bar were clean and well maintained. The beach was beautiful and very close to the resort. The most important thing to mention was the entirely wonderful staff at the resort. I wanted to improve my Spanish, and they patiently helped me all week. Our stay was greatly improved by the warm and helpful folks, from housekeeping to waiters to the spa to the hostesses. We even talked to the operations manager, and he was very helpful. Humberto, David, Ariel, Rafael...we will be back! Thank you for such a welcoming and relaxing week to celebrate our anniversary ❤️.
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Aug 28, 2025
Staff at Allegro Playacar First Club is the reason why I keep coming back! Best time every time!
This is my 5th trip to Allegro Playacar. The staff at First Club have become my family over the years. Mayra, Gala, Diana, Angel and Andres make our stay at the club so fun and memorable every time. The service here is unbeatable, they are kind, friendly, fun and so so so attentive. It’s always like coming back to my Mexican home. ✨✨🫶🏽🙏🏽 I would highly recommend OVC and Allegro to everyone who’s looking for a great vacation.
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Aug 22, 2025The rooms do need an upgrade old and out of style
The room had a lot of humidity... But the guys angel , Eden and Andres we're very friendly and helpful really enjoyed their service. Gala was very courteous and nice and explained a lot of things to su. Miyra ,can use some help with her attitude.
- Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed