Accra Beach Hotel & Spa - European Plan

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2480 reviews

• 

  Awful experience- avoid at all costs

  We recently stayed at Accra Beach Hotel & Spa in a party of eight, spread across four rooms — and unfortunately every single room experienced problems. The only way we could describe our stay was like being in an episode of Fawlty Towers — and we genuinely found ourselves calling it “Faulty Towers” throughout the trip. On our first morning, we went down for breakfast and waited an hour and a half for drinks and food, despite there being only eight people in the restaurant at the time. It set the tone for what was to follow. Across all four rooms we experienced ongoing issues: Key fobs repeatedly not working, meaning we had to be let into rooms daily by staff with a physical key — despite being told the issue had been fixed. Plumbing problems in every room, including leaking toilets and showers. Toilet system was broken and continuously filled and flushed throughout the night. My husband had to remove the cistern lid and manually fix it himself each day. No hot water and extremely low water pressure. Complimentary toiletries that were out of date (expired in 2024 — we are now in 2026). Pool was absolutely filthy - the only way I could describe it was a yellow greasy scum ring around the edge of the pool - we reported it to the hotel staff and nothing was sorted To top it all off, on our final full day one member of our group was locked out of her safe. She had to wait in her room for seven hours for various staff to attend. In the end, the safe had to be drilled open to retrieve her passport and money — hardly how anyone wants to spend the last day of their holiday. Barbados is beautiful, but sadly this hotel did not meet even basic expectations for comfort or service. With consistent issues across all four rooms, this felt less like bad luck and more like a serious maintenance and management problem. We genuinely hope improvements are made, but based on our experience, we would not return

  Feb 13, 2026
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  rudest hotel staff I’ve ever seen

  I have visited the Accra hotel on many occasions through business I must add that this is never by choice!! having stayed in the majority of the hotels on the island. I could definitely confirm that this is by far the worst one. In terms of the beach I couldn’t fault it . But the pool is always dirty every year I have visited. The rooms are dated, the hotel is overall loud in the hours of the evening and early morning The staff are quite possibly the rudest staff I have ever experienced at any hotel across the globe. The attitude is unbelievable and everything is done with a sigh! I would hate for anyone to book this hotel with Great expectations especially after spending a large amount of money to come to Barbados . Avoid

  Feb 13, 2026
• 

  Ok

  Great location at the faulty towers Hotel that's about it .First 5 nights toilet keep breaking,and no hot water in the morning and the door key stopped working 4 times we had to be let in by the hotel staff and maintenance had to fix the toilet and door.my auntie safe with the passports in was broken the hotel had to get someone In to Drill the lock out not great we where flying back home the next day.

  Feb 09, 2026
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  Great stay

  The hotel is in a great location and offers direct beach access. Always a sunbed and parasol available. Some are older and sag a little but not broken. Pool area is clean and well maintained. Nice to not have loud music blaring out. Pool bar been open everyday for a good few hours. Rooms were spacious and clean. Fridge, kettle, hairdryer,iron, ironing board and complimentary tea, coffee & milk. We had a road view, great for people watching! Every member of staff we have encountered from checkin have been nothing but welcoming and friendly. I understand they have encountered some problems in recent weeks and found the stories very scary. I was actually nervous about coming and it gave me terrible anxiety. Yes there has been issues but then other people jumping on putting the hotel is " basic" I'm not understanding their opinion if I'm honest. Every member of staff we have encountered from checkin have been nothing but welcoming and friendly. On check out we booked a slot to use the hospitality room to freshen up before our flight. Great big room with lovely showers. All I can say is we've had a very positive experience and yes we would stay again.

  Feb 08, 2026
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  Great location but don’t expect much from the hotel

  The location is fantastic but the hotel needs some TLC for instance the pool was filthy for our entire time there. 90% of the staff were unfriendly acting like you were an inconvenience to them. The Pool Bar was not open during the hours stated or when open had staff missing for most of the time. No effort to make any form of atmosphere in any of the communal areas. We could not complain about the room, the bed was comfortable and cleaned daily. Taking the cost and location into account we would use the hotel again but only due to its location.

  Feb 07, 2026