Accra Beach Hotel & Spa - European Plan

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2402 reviews

• 

  Another fab visit

  We recently stayed at Accra for 11 nights. Are stay was perfect as always. All the staff are very welcoming and remember our names It’s in a great location with plenty to do within a short distance The restaurant has themed nights and food is excellent The rooms are very clean and we have an ocean view suite Lovely large pool with music throughout the day There is entertainment several nights a week Bar staff are efficient and friendly We look forward to returning soon GM Suresh takes very good care of his guests

  May 31, 2025
• 

  Fantastic holiday at great hotel and wonderful island and people

  The hotel is centrally located with lots of bars and restaurants within walking distance. The hotel has a wonderful pool with swim up bar, surrounded by lush gardens and overlooks a lovely sandy beach which gently drops down into the sea – ideal for young children and elder people alike. The boardwalk also starts here and is perfect for an early morning or sunset stroll. There is a choice of restaurants in the hotel providing a wide range of food from the Cocopatch restaurant, meals at Accra Deck, or Asian cuisine at Pacifika. The staff are very friendly and helpful, from Front Desk through to the Restaurant, to Housekeeping and the Bartenders keeping you topped up with refreshments all day. A special mention must go the Manager, Suresh, who is always on hand to ensure the holiday can be the best possible.

  May 30, 2025
• 

  Highly recommend Accra

  A wonderful warm reception as returning guests, we wouldn’t stay anywhere else! Rachel & Justin on reception always there to meet and greet us with a smile. Staff are fantastic and we always get a beautiful clean room with a view. They have entertainment several nights a week and a BBQ night - the food was fabulous throughly enjoyed it. The hotel is in a great location on a beautiful beach with a gorgeous pool. Can’t wait to return at Christmas!

  May 28, 2025
• 

  Lovely stay at Rockley beach

  Great Hotel , lovely staff, sorted any issues out that came up , large swimming pool, good central location in the middle of rockley beach , lots of cafes, and restaurants close by .. if leaving a little later, good room to change and shower in.. would definitely stay again..

  May 09, 2025
• 

  Disappointed stay at the Accra Beach Hotel

  I regret to say that I would not return to the Accra Beach Hotel, which is truly unfortunate. I have always loved this hotel, but the standards have significantly declined. Management seems indifferent, and the hotel appears quite shabby considering the cost of staying there. Upon arrival, the room I had booked and paid for, which included a balcony for my 80-year-old mother with limited mobility, was unavailable because the hotel was full. Despite informing the hotel about my mother's mobility issues and the necessity of a room with a balcony, we were given a room without one. Additionally, I had mentioned that a functioning lift was essential for my mother, but I did not anticipate that the lifts would be out of order. There was no porter available to assist us with our luggage, so my mother and I struggled to drag our cases to the lift, only to find it was not working. This was extremely frustrating. We were directed to another lift, which felt like another long trek. Thankfully, a couple of tourists noticed my mother's struggle and helped us. Once we reached the second floor, it was another trek to find our room, with no hotel staff around to assist us. Walking along the corridors we saw cutlery, empty glasses, and other items were left outside doors, and no one came to remove them. The hotel looked dirty and unkempt. The next day, after much discussion, we were moved to a room with a balcony but the lift nearest to our room was out of order all week! By the end of our week-long stay, our room had still not been cleaned, and I had to request clean towels. I went to reception to provide feedback about our unclean room, but overall, it was a huge disappointment. I had hoped to give my mother a pleasant experience, but we were both left very disappointed. I felt sad for my mother she needed a break but unfortunately, at times it became quiet stressful. I have sent two emails to the hotel providing feedback on our experience, but I have received no response, which further proves that the management is not interested in customer service and does not care about their guests.

  May 07, 2025