Accra Beach Hotel & Spa - European Plan

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2423 reviews

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  Worst ever

  I do not write reviews. But this was the worst room we ever had! Not clean, no towels, lightbulb left on the bathroom counter, continuous running toilet, TV, but with no remote control, so no way to watch anything.Apparently they were sold out and could not move us to another room.But no apology given. Worst ever. Not a great way to start vacation.

  Nov 21, 2025
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  Reception and taxis.

  Reception staff were unbelievably helpful thank you all. A great hotel and one to recommend for all travellers seeking a decent billet.

  Nov 20, 2025
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  A very poor experience!!

  The hotel is need a of a serious update. The room is failing apart and nothing works. Please do not stay here if you are used to staying in a modern, comfortable hotel with good customer service. Cons 1. Ceiling fan does not work 2. Air conditioning hit and miss 3. Door lock not working 4. Mosquitos in the rooms 5. Customer service poor some staff do not seem very happy 6. Carpets in corridors need to be replaced 7. Ice machines do not work anywhere 8. Shower low pressure 9. There are not many socket outlets in the room. 10. Gym is small with 1 treadmill machine that doesn’t work 11. Pool is dirty you never see anybody testing or cleaning it. Pros 1. Beach 2. location 3. The general manager when he is around does his best to help. I would not stay at this hotel again, do not throw your hard earned money away.

  Nov 10, 2025
• 

  Wonderful stay

  Barbados is a lovely country. We rented a suit that was large enough for my family of six. The hotel's three pools are out of this world and Accra beach is wonderful. Meals and drinks at the hotel are a bit pricey and we just ran across the road for meals' Lots to do in the island!

  Oct 08, 2025
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  Disappointing Stay—Website Misleading, Outdated, Poorly Maintained, Limited Recourse

  Be aware that Accura Beach labels certain rooms as Ocean Front even when the view is mostly of the pool. An “Ocean Front” room can have only about a 20% side-angle view of the ocean from one corner of the balcony, with the remaining 80% facing directly toward the pool. Also, website photos show hot tubs on some balconies, but most appear nonfunctional. Mine didn’t work, which was disclosed in my confirmation letter seven weeks prior, and staff admitted they haven’t worked for months. And, payment in full is required at check-in, leaving little recourse if you’re unhappy with your room. As many other reviews have stated, the property itself is in serious need of maintenance. In my room alone: - The deadbolt didn’t work. - Curtains were filled with holes (I counted at least a dozen in one panel). - The headboard had missing pieces. - The sink stopper didn’t function, and the shower leaked onto the floor despite my attempts to contain it. - The sofa upholstery was fraying, and the closet had very few hangers. - Elsewhere, I saw multiple issues: neighboring rooms were closed for “maintenance problems,” reportedly water leaks; guests were locked out because of dead door batteries; pool tiles were missing in large sections; pool area sun tarps were torn and missing; carpets were stained in many locations; and room-service trays sat outside doors for nearly 24 hours. On the positive side, the location is good, the beach is attractive, and the pool is large. Cleanliness was acceptable despite the tired finishes. Bottom line: Don’t rely on the website photos or room descriptions. If you value a well-maintained property, consider spending a bit more elsewhere for a more comfortable vacation.

  Oct 01, 2025