These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
The inclusive program includes the following amenities:
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
- Traditional Temazcal ceremony
Resort Details
- Barefoot Grill
Casual, grilled favorites.
- Bluewater GrillServing seafood specialties.
(Newly Renovated) - Cibu
Serving Mediterranean cuisine.
- Coco Café
Serving premium coffee and deli snacks.
- El Patio(Newly Renovated)
- Fresco
Serving Mexican cuisine.
- GohanComing SoonOcean view, rooftop sushi barExclusive to Indigo Preferred Club guests
- HimitsuTaste the best in Asian Cuisine that includes Teppanyaki tables
- Lemongrass
Serving Asian cuisine.
- Paramour
Serving French fare.
- PortofinoExperience the rich flavors of Italy
- PREFERRED CLUBSky Bar
• Rooftop bar with swim-up section• Preferred Club Indigo guests only• Adults only - Preferred Club BuffetComing SoonInternational buffet exclusive to guests staying in the Preferred Club Tower section
- RendezvousEnjoy a refreshing cocktail in this lobby bar.
- ReviveEnjoy natural smoothies, juices, delicious salads, healthy snacks and more at Revive Bar
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- Seaside GrillComing SoonGrilled favorites served in a tropical environmentExclusive to Indigo Preferred Club guests
- Sky BarComing SoonRooftop swim-up barPreferred Club guests only
- Various Bars and Lounges
- Moments
- Splash
-Scores sports bar
- The Reef, the Preferred Club pool bar*
- The Sandbar, the Preferred Club beach bar*
*Additional costs may apply
- World Café
International buffet.
(Newly Renovated)
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- ATM/Cash machine†
- Babysitting†
- Children programs
- Concierge desk
- COVID test onsite
- Golf,Offsite†
- Pool†
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- ATM/Cash machine†
- Babysitting†
- Children programs
- Concierge desk
- COVID test onsite
- Golf, Offsite†
- Pool†
- Spa†
- Tennis court†
- Water sports†
- Your special day will be spectacular in our sparkling wedding space facing the sea. A brand-new indoor & outdoor wedding venue right in front of the turquoise Caribbean sea and an outdoor terrace that is capable of fitting up to 120 people, helping couples celebrate their special day in a breathtaking setting.
† Fees may apply
- BeachRelax and unwind out on the private stretch of white sand beach.
- Children's program, onsite
A lot of fun awaits the little ones in our hotel! The new additions to the Explorer´s Club for children include an aquatic experience which offers slides, games and much more!
A splash park for the kids at the Explorer’s Club, featuring a wading pool equipped with mini slides, splash toys and more.
- Fitness center on-site †
Air-conditioned yoga room available. Adults can take some time for themselves to enjoy our renovated fitness center featuring updated equipment, beautiful views and a new yoga room.
- Gym †A brand new gym located in front of the main pool.
- Pool †
• Available pools are 4
• Bluetooth speakers are not allowed at any pool
- Spa †Spanning nearly 1,950 square feet, the on-site spa offers a full menu of spa packages and à la carte treatments.
- Tennis court †Offering guests tennis/tennis lessons.
- Water activities †
- Hobie cats
- Sailing
- Kayaking
- Windsurfing
- Water aerobics
- Water polo
- Snorkeling*
- Deep sea fishing*
- Scuba diving**Additional costs may apply.
- Golf †
Designed by PGA champion and golf course designer Nick Price. Hit the rolling greens in the beautiful Riviera Maya while overlooking the gorgeous Caribbean Sea.
- Indoor/Outdoor Activities- Family-friendly entertainment
- Beach and water volleyball
- Beach soccer
- Ping pong
- Board games
- Big-screen movies on the beach
- Theme nights
- Yoga
- Euro-bungee
- Bicycle tours
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
15433 reviews
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Jan 03, 2026Lovely, Quaint, Beautiful Resort, with everything you need for a great vacation.
My husband and I needed a last minute get away. Our adult kids were all wth their families for the holidays and we treated ourselves with a last minute trip. We chose to try a new to us resort the week before Christmas. BTW great time to go..wasn't busy. We chose well! Dreams Sapphire was a great get away. The Pros * smaller resort...everything is closer. * Preferred Club...worth it. We did this and loved that we were closer to the beach, a separate beach, and some of the perks. Next time we would get the swim up pool room. Also loved the separate pool just for these members...gets you away from the big busier pool area. * Food...oh my heck...as a foodie...I loved the restaurants. Each one had something amazing and it was hard call on which one to go back to for our last night. The presentation, good flavour combos and variety....very unexpected. The little cafes were awesome ...and a GLUTEN FREE Bakery...amazing!!!!! * Cleanliness was great...can't say I had a moment where I was concerned. * The staff are incredible...so much fun getting to know them. My husband took time to ask each wait staff where they were from, about their families, and practiced his Spanish. Makes for a nice environment when you meet people who seem to really like their jobs. * This resort is a short shuttle from Cancun Airport, close enough if you want to go into the city, but away from the chaos. * The beach was amazing, and they kept it clean even with the constant struggle of the ocean bringing the seaweed on shore. However if you can get out there before they clean it up..fun treasures were found. One day there were Pirates Eyes..or algae bubbles. Fascinating...they only showed up the one day. You can walk for miles and even walk to the little town...just be ready to walk through the nudist beach to get to it. * Entertainment was good...lots of fun and well presented. * Bars were good...if you are a Preferred guest the drinks are full strength at the club bar. Just a hint! The Chocolate Martini was a fav. * Loved the Pool tables, ping pong table and corn hole toss (need some on the beach). Only wished we had access to the air hockey table (true Canadian game). I think they should put it in the Sports Bar. * We didn't have kids with us but WOW what a fun resort it is for them. The kids club program looked amazing...let alone the teens only games room and the best part the huge WATER SLIDES and pool. Would bring our grandkids just for that. * There were many activities to do: dance lessons to pickle ball, bingo to tequila tasting...plus. Many we need to come back for. Cons: * When we first arrived we were taken into a Club room ( as Preferred Guests) where we were to do the check in. It was very confusing as they presented us with note that we were to come and get a "gift" and coupons to use for things on the resort. But this comes with pressure to go to another resort for a presentation to become a "member". We didn't go get our coupons right away as I knew it was for this...and we got pressured by notes and calls to come get our resort "coupons". When we finally did go...we did not get a "gift"...got the coupons but didn't end up using them. It was not clear if there are two separate things here...legit coupons for Preferred members and the other resort "visit"...and a gift. Other guests were frustrated by it...one couple were only there for 3 days and got suckered into the presentation and ended up being stuck for 5 hours. No thanks. Just something to be aware of. *Bring your own sun screen...wow so expensive. * Spa was amazing!!!! We did the Hydro Therapy, massages and had our feet nibbled on by little fish ( however I hated it because I am horribly ticklish, laughed so hard it hurt my stomach. Feet were very smooth after tho) Staff at spa were awesome, Andre specifically. * Preferred beach has a bar but no food, so if you plan to camp out for the day...stock up before heading to the beach. * No pads on the beach chairs....maybe due to the wind...so ask for double the towels so you can pad the chairs. Also, you have to go to the pools to get the towels...there isn't any at the beach. * Need more hooks in the rooms for hanging wet things. There is a clothes line in the shower, but because there is not a fan in the shower area...things do not dry fast. * Vendors on the beach offer some cute things and ok prices, but it can get old having them ask everyday. However what a hard life. Overall we loved this resort, We didn't have high expectations as we go to another larger resort regularly and we were wonderfully surprised. Now we have a difficult decision as to which one to go back to, but Dreams Sapphire we will go back to at some point for sure.
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Jan 03, 2026
Great Resort
Loved this resort! Clean rooms, friendly staff, nice beach, fun activities and great food. Everything we were looking for our family vacation!
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Jan 02, 2026
Climbing wall fun
Abraham was so kind and encouraging to my kids when they wanted to try the climbing wall. He really made the whole experience so fun for our whole family. Made for a great day!
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Jan 01, 2026
Wonderful Winter get away!
We had a wonderful Christmas vacation here with our family. The staff was helpful and the restaurant servers were very friendly and made sure that all our needs were met. A special shout out to Mateo and Gumer in the ocean front Mexican cuisine restaurant. They were great! We enjoyed all of the wildlife, especially the Coatis.
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Dec 31, 2025
Holiday of a Lifetime !
Ranu Bahia with Experience Travel recommended this resort for a family vacation after hearing me out on what I wanted. Wow - everything I hoped for in a vacation was realized. We had a fabulous time. This family oriented resort was perfect for our needs which was a challenge because there were old, adult and teens involved. LOTS of options and things to do and the quality of food was great.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.