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^^^Sheraton Old San Juan Hotel

Puerto Rico

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4.2 out of 5
"This hotel was in a prime location, basically in the heart of Old San Juan, very short walks to shops, restaurants and the night life was awesome. Looking forward to staying this location again and boo..." – ANGELCRUZ
49 out of 54 (91%) customers would recommend this product to a friend.
San Juan View from my hotel room
All Customer Reviews
1-4 of 43 reviews. Sort by
November 19, 2018
great experience, loved it.

this was my second time staying at this Sheraton hotel, I select it because its location in the San Juan metro area where everything was near by! Upon arriving I was floored to discover that the room was not what I requested and I did not like it at all, a second room was shown to me with the same results, did not like it, however, the third time was a charm! I loved it pretty much as the Jr. suite I occupied during my 2/18 stay, great city view facing the San Juan bay as well. Quite frankly, it's this hotel the main attractiveness when I travel to Puerto Rico, I've stayed in countless of hotels but by far, this is my favorite! Look forward to travel back on 2/2019, my next vacation.

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Overall Rating: 5
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From: NYC
Age: Over 65
Travel: 3-6 trips/year

September 2, 2018
Sheraton San Juan

The view was absolutely amazing. This is an older hotel but the price was right. The staff was courteous, the rooms were clean and the restaurant had a nice menu selection. I would definitely stay here again.

View from my hotel room
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Overall Rating: 4
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From: Austin
Age: 45-54
Travel: 7+ trips/year

June 13, 2018

The people at the Hotel were AMAZING! They were super nice. It was very clean and organized. I loved that everything can be walked to. We took an Uber to the beach but the employees there explained to us how we could also get there by public transportation. Try the Hibarito burger! It’s delicious. My partner and I really enjoyed it. We loved the local breakfast place La Mallorca. The car service that dropped us off and to the airport were really great too. Super punctual all around amazing experience. Everyone had suggestions of where to go and were so friendly! Thank you so much!

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Overall Rating: 5
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From: Bronx,New York
Age: 25-34
Travel: 1-2 trips/year

May 13, 2018
1st impressions last

Straight to the point and the reason for this review... upon arrival at the hotel for check in we were given a room on the 7th floor that smelled very damp and the carpeting almost felt wet when we walked in. Mark who assisted us with our bags was awesome. He quickly went down to have our rooms changed and we were much more comfortable in a room on the 4th floor. Puerto Rico overall was a blast and we especially enjoyed Old San Juan and all the good food to offer.

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Overall Rating: 5
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From: New York
Age: 25-34
Travel: 3-6 trips/year

Room Information

240 guestrooms with signature Sheraton suite sleeper beds are set in a nine-story building. Each guestroom is equipped with an LCD Flat Screen cable TV, coffee maker, hair dryer, in-room safe, high-speed Internet access and more to make your stay as comfortable and relaxing as possible.

Room Details

Traditional Room
Hotel/Studio Unit Details

Deluxe City
Hotel/Studio Unit Details

Deluxe Bay
Hotel/Studio Unit Details

What's to Love

Soaking up the rays at the roof-top pool while you take in views of Old San Juan gives you a feeling of timeless luxury in this classic city.


What We'd Change

We really wish the property were located on the beach. Fortunately, there's easy access to the waterfront, and top beaches are just a short cab ride away.


Why You Should Go

The Sheraton Old San Juan Hotel puts guests right in the middle of all the action in Old San Juan: restaurants, museums, historic sites and sizzling nightlife.

Available Amenities

  • Car Rental Available
  • Bar/Lounge
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Concierge Services
  • Cribs Available on Request
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Restaurant
  • Roll-Away Bed (on request)
  • Room Service ($)
  • Swimming Pool(s)
  • Dry Cleaning Services
  • Safe Deposit Box
  • Non-Smoking Rooms (on request)
  • Porter/Bellhop
  • Multilingual Staff
  • Wheelchair Accessible
  • Catering
  • ATM/Banking
  • Elevators
  • 10 Bars/Lounges
  • Audio-Visual Equipment ($)
  • Health Club
  • Conference Facilities ($)
  • Secretarial Services
  • Parking ($)
  • Handicap Room Available
  • Wedding Services ($)
  • Honeymoon Packages ($)
  • High Speed Internet Access
  • Wireless Internet in lobby

Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Historical Site(s)
  • Jet Ski Rentals
  • Marina
  • Medical Facilities
  • Motor Boat Rentals
  • Museum(s)
  • Nightlife
  • Parasailing
  • Sailing
  • Shopping
  • Snorkeling
  • Tennis Courts
  • Windsurfing

Map of Local Area

An island with endless amounts of activities, Puerto Rico is as diverse as any island in the Caribbean. From exciting, bustling urban areas to more rural, quiet seaside towns, this island has it all.

^^^Sheraton Old San Juan Hotel

100 Brumbaugh St


Hotel Description

Sheraton Old San Juan Hotel: Enjoy the Historic Sights, Nightlife and Scenic Rooftop Pool

The beauty of San Juan Bay contrasted with the cultural appeal of Old San Juan are an explorer's dream at Sheraton Old San Juan Hotel. Rising above the waterfront, the hotel is in the heart of Old San Juan's historic district. Museums, art galleries, landmarks, cafes and shopping boutiques are all within walking distance of the hotel's 240 rooms. Recently renovated with new in room furniture, carpet , amenities, and out door terrace lounge, singles and couples looking for a getaway with outstanding bay and city views get the most bang for their buck at the Sheraton.

Drop off your bags and take a ride up to the top floor for a rooftop haven with gorgeous views. The rooftop pool cools guests off during the day, and the Jacuzzi gives them the sparkling city at night.

Seeing the sights tires even the most seasoned adventurers, so chilling out in one of the Deluxe City or Deluxe Bay rooms is the best way to recoup. Don't worry about dinner; just place an order for in-room dining and watch Old San Juan sparkle from your window as you sit back and relax.

This hotel is not All-Inclusive. Food and drink must be purchased separately.
Unless specified, all other services must be purchased separately.


Puerto Rican fusion cuisine
Hours: Breakfast - daily, 6:30am-11am; Dinner - daily, 5pm-10:30pm
Description: With a great selection of quality meats and sustainable fish, and stunning views of the San Juan Bay, Palio is the go-to-place for Puerto Rican fusion cuisine.

All hours are subject to change.



Sheraton Old San Juan Hotel is located on the waterfront, near the docking point. A swimable beach is not on site.


The hotel offers guests a rooftop swimming pool and a relaxing Jacuzzi overlooking the beautiful San Juan Bay.



  • Fitness


Complimentary Wi-Fi access is available on the first two floors of the hotel, including the lobby. Complimentary high-speed, wired Internet access is available in all guest rooms.


The hotel does not offer spa services.


The hotel offers a wide variety of wedding services, including an on-site wedding coordinator to take care of every detail.


The hotel does not offer child care services or activities.


Located 12 mi from the airport and accessible to the waterfront.

Check-in: 3pm. Check-out: 11am.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Passport Requirements
Passports are not required for US citizens.

All hours, fees, amenities, information and services are subject to change without notice.

Choose Your Options

We're sorry, we're currently making updates to this resort in our system.
Please select another resort or contact one of our Customer Service Representatives at 1-800-915-2322 for assistance.

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