What We Love
- Lounge in rooms featuring modern styling, adorned in minimalistic tones.
- Indulge your palate with a variety of global flavors, and finish the night off with trendy bars & live music.
- 24-hour room service means that luxurious amenities will only ever be a call away.
Things to Know
- The resort is only 30 minutes from the Cancun airport.
- Maximize your vacation times by checking pick-up times on scheduled transfers.
- Adult and kid-friendly activities are located throughout the resort.
Resort Details
- AbniaHave a drink and enjoy the entertainment at our lobby bar.
- AromasWake up to the comforting aroma of freshly ground coffee and delicate specialty teas. For a special treat, indulge yourself with our own gelato.
- FreskoChoose from an array of perfectly light menu options, try one of our healthy salads, paninis and much more.
- ìle de FranceAuthentic French fine-dining experience, a superb gourmet A la carte menu.
- La CrêpeSweet and savory on one menu! Because there is always room for dessert, this will be a "must visit."
- Macondo ocean deck barOffering international brand beverages and tropical cocktails while delivering a relaxing view of our infinity pool.
- MaizA glimpse of México, what a tantalizing treat!
- Mercado de DoloresGuests will be tempted by seven distinct cuisine specialties that include authentic delicatessen fare, seafood, Italian, Thai and amazing desserts.
- Pizzeria II PeccatoDelight your palate with the rich flavors and textures from Italy.
- Sea PlaceThe finest seafood you can enjoy! Your window into the delicious bounty of the Caribbean.
- Wok Asian Cuisine
Enjoy our Asian infused menu-unique noodle and rice dishes are just the beginning of delicacies that will be offered.
- Zanza lounge barLocated between the main two pools with live music in the afternoons, ranging from reggae to jazz, and enjoy a relaxing atmosphere.
- Beachfront
- Boutiques/stores†
- Business center†
- Car rental desk†
- Concierge desk†
- Ice machine†
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Medical Facilities Service†
- Room service
- Beachfront
- Boutiques/stores†
- Business center†
- Car rental desk†
- Concierge desk†
- Ice machine†
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Medical Facilities Service†
- Room service
- Spa, Offsite†
- Tour/sightseeing desk†
- Turndown service
- Wireless internet connection in public areas†
- Please contact the hotel for additional information.
† Fees may apply
- Children's pool
- Children's program, onsite
- Fitness center on-site
- General †- Pickleball Center (2 Courts)
The Pickleball Center is part of the all-inclusive plan. - PoolThere are 2 adults-only pools with two Jacuzzis.
There's also an infinity pool – beautiful designed in such a way that the edge appears to merge with the ocean.
- Volleyball
Beach volleyball
- Water activities- Kayaks
- Paddle boards
- Boogie boards
- Hobie cat rides
Children under the age of 18 must have adult supervision.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4568 reviews
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Jul 02, 2025Amazing week at Ventus!
We just returned from a 7-day, 6-night stay at Ventus and it was truly a fantastic experience for our family (2 adults + 3 kids ages 9, 7, and 4). Everything from the cleanliness to the service exceeded our expectations! Our room was spotless every day thanks to Libia, who kept us fully stocked with towels and toiletries. We had the Platinum package included through Costco, and while we didn’t use all the perks, the service was top-notch. Ricardo, one of our assigned butlers, was incredible—checking in daily and making sure we had everything we needed. His hospitality really made a difference! Janet also gave me a wonderful massage at the spa—highly recommend! The food was great and we especially loved our dinner at Kobo. While the beach wasn’t usable due to seaweed (not the resort’s fault), we saw staff working hard to clear it every day. We spent most of our time enjoying the beautiful pools across all three properties. We also took a short $12 taxi ride to Puerto Morelos for a beach day with clean, clear water. We had such a great time that none of us wanted to leave. Ventus is a perfect spot for families and we hope to return soon!
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Jul 02, 2025
Friends grouo stay at the Ventus
There were two groups of us and we each stayed in a two bedroom platinum room at the Ventus. We didn't have an ocean view room due to the Sargassum and the awful smell (that is what they told us anyways). Our butler's were Ricardo and Freddy. They did such a great job. They texted us each morning and evening to see if we needed anything. They booked our dinner reservations for the week. They brought us all our drinks for our fridge. We sometimes made reservations to be picked up/dropped off for dinner on a golf cart so they personally drove all eight of us. We planned a surprise birthday party for our friend and they decorated their room with balloons and had a birthday cake made. They also provided champagne for the special occasion. The butler service was much better this time around. Please make sure you tip your butlers, housekeeping, bartenders, and wait staff. They all worked very hard and provided great service. The rooms were beautiful and clean as well. We will be back!!
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Jul 02, 2025
Can't wait to be back!!!
Accent's day amazing food and activities. The service was exceptional, and nightly showsand entertainment, we're spectacular. Beaches were awful, but that is typical in most of Cancún. The pools and nearby cenotes we're a perfect substitute.
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Jul 02, 2025
amazing service
The service at el cid marina is amazing. My butlers, Ricardo and Sebastian helped plan an amazing evening with my girl and ensured all heeds were met. The manager at the Mediterranean restaurant, Miguel, went out of his way to accommodate us after a reservation error.
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Jul 02, 2025
Anniversary celebration at Ventus at Marina El Cid Spa
The resort amenities were great. The service provided by the staff was excellent. Both Ricardo & Freddy were very attentive and friendly and always made sure our unit was clean and well stocked. We enjoyed the aromatherapy pillows and essential oils in the room. They made sure that we had an amazing anniversary experience.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $15 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
• Basic Wi-Fi 4 devices per room
• 2 hours late check out based on availability
• Parking , valet parking service
• Transportation between Hotels
• Gym
• Unlimited local phone calls
• Safe deposit box
• Concierge services
- Pet Policy : Pets Not Allowed