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The Fives Azul Beach Resort by Karisma Gourmet All Inclusive

Mexico - Riviera Maya

Our Rating

4 Nights with Air from $849 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
4.2
Service
 
4.1
Beaches & Pools
 
3.9
Dining Options
 
4.2
Room Comfort
 
4.1
4 out of 5
"The resort was amazing beautiful, staff was super friendly and sweet, food was fresh and delicious. Room service 24/7 included in the package was nice. Clean rooms and facilities. Huge selection of res..." – Erjeta
24 out of 31 (77%) customers would recommend this product to a friend.
Beachfront pool
All Customer Reviews
1-4 of 29 reviews. Sort by
September 8, 2019
Excellent Food and Service, Large Rooms, OK Beach

I have now stayed at the Fives Azul Beach Resort twice. First time we visited the hotel in May 2018 with my wife and my 3 year old son and second time we went with my parents in April 2019. Both times we stayed at the one bedroom suite, which is large and features a living room and a separate bedroom. The room is definitely one of this hotel's advantages over other hotels that we considered. The first time we stayed here the check-in process took a very long time. We got to our room at least an hour later than the promised 3pm check-in time. There was a large number of guests arriving that day, so we had to wait as our room became available. Not a big deal but not ideal. On our first arrival at the hotel we were greeted and given a glass of champagne each, but second time we came here - no champagne. However, the check-in process was much smoother when we stayed here in 2019. During our first stay at the Fives we had a number of issues with our room (shower diverter didn't switch to shower-head, there was a huge leak from the ceiling in the kitchen, as well as leak under kitchen sink), but maintenance was prompt in their response and took care of all the issues. Since there is no separation between shower tile and room tile floor the water from the shower leaks onto the bedroom floor, which is annoying and unsafe. Another safety issue we noticed was a large space in the balcony corner, causing concern that a child could fit there. Both times we found that the pool attendants ran out of towels at the main pool near the beach, as well as at other pools. We had to ask cabana attendants for towels, who were reluctant to give them up and tried to send us to the pool attendants. We only had one bad experience while dining at The Fives and it was on the opening night of Pisco, the Japanese Peruvian restaurant. The waiter was slow in serving us, messed up the order, offered no apology or explanation and just disappeared. We decided to leave and the hostess showed the utmost concern and tried her best to make up for the poor service. The sushi restaurant serves the freshest fish and delicious sushi, but the service can be slow. It really depends on the night and how busy they are that evening. It is still definitely worth a visit. Overall the service and the food at the Fives are excellent. Arezzo and Sea Olive were our favorites. Sea Olive is a gem next to the large pool in the beach area and everything we ordered here was delicious, including steak, fish and sandwiches. We also really liked Oriola next to Sea Olive, which is open air and located right outside the beach. The waiters are all very friendly, polite and go out of their way to make your experience an excellent one. I also would be remiss if I didn't mention concierges, who are very helpful in assisting you with reservations and answering any questions that you may have. The beach was average, with tons of seaweed, which appeared faster than it could be removed by two guys, who diligently worked at it every day. The large number and size of pools throughout the property somewhat make up for the lackluster beach. My one gripe with the cocktails was the ice that wasn't completely crushed. I really liked the Mudslide but the small chunks of ice made it difficult to drink through a straw and annoying to drink without. We didn't take our son to Azulitos, their kids club so I cannot offer any opinion The Fives' childcare. I went out for a run outside the hotel a few times and have to say that the area outside the hotel is grungy and industrial, which was a letdown as I was hoping to sight-see beyond the hotel. We also didn't partake in any entertainment options so I have no opinion to offer in that respect. Finally, there is a smoothie spot called Natural that I highly recommend. They make all sorts of fruit smoothies that are refreshing and tasty.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Rockville, MD
Age: 35-44
Travel: 1-2 trips/year

June 8, 2019
Best vacation ever

The place is awesome, service outstanding. Rooms are super comfortable, and excellent quality. Food is delicious and excellent quality too! Perfect to go with kids and even babies (they set everything for you, they really make your life easy!)


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: USA
Age: 35-44
Travel: 3-6 trips/year

February 27, 2019
Kids

If you want to take a family vacation then this is the place. Unfortunately I went to celebrate my boyfriends 40th birthday.


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Overall Rating: 3
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Atlanta, GA
Age: 35-44
Travel: 1-2 trips/year

January 30, 2019
Just right

This resort was awesome -- it wasn't a mega monster-sized resort, but it wasn't too small. It was just right. Food options were excellent and service was usually pretty good. At times, some of the servers were overloaded and rushed, but not something that we were bothered with. The overall look and feel of the resort was very chic and trendy (I believe the resort is less than ten years old based off what we were told by one of the employees when I asked, so it's relatively "new.") This was pricier than some of the other options, but we just decided to treat ourselves and go for it so we could get away for a few days. We really enjoyed our experience there and I'd definitely go back if the price was right :)


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Overall Rating: 5
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Baltimore, MD
Age: 25-34
Travel: 1-2 trips/year

Room Information

635 rooms that include air conditioning, LCD flat screen cable television with DVD player, iPod dock, night table, radio/alarm clock, deluxe bathrobes and slippers, scales in rooms, safety deposit box, amenity kit, mini bar, iron and ironing board, coffee maker, and direct dial telephone. Bathrooms feature a rain shower, double sinks with marble counter tops, bath amenities, a hair dryer, turndown service, a magnifying vanity mirror and a balcony or a terrace.

*The Essence suites include a 42" LCD flat screen Smart TV (some applications are an additional cost.)

Room Details

Deluxe Room
Hotel/Studio Unit Details

One Bedroom Resort Residence
Hotel/Studio Unit Details

One Bedroom Swim Up Resort Residence
Hotel/Studio Unit Details

One Bedroom Penthouse Resort Residence
Hotel/Studio Unit Details

What's to Love

All-inclusive pampering for you and the family. Room service, kid friendly fun, posh digs and more.

Playa del Carmen's white, sandy beach is your playground. Grab some snorkeling gear and set out exploring.

Five splish-splashing pools - with three having swim-up bars for easy cocktail grabbing.

Sporty stuff like beach games, tennis courts, ping pong, fitness center, kayaks and more.

 

What We'd Change

The cabana's on the beach book up quickly, so plan to book as early as you can. Or, there are plenty of loungers along the shore for you to enjoy.
 

Why You Should Go

Located in Playa del Carmen, a short 35 minutes from the airport. A welcome glass of bubbly is waiting for you.

Full-service treatment at Vassa Spa. Book a Sky Massage and you'll drift away while staring at the ocean.

The kid's club and teen's club is stocked - crafts, games, foosball, movies, snacks - you name it, they got it.

Packages for golf, cultural tours, horseback riding and night cruises are all available for purchase.

Available Amenities

  • Beach
  • Cribs Available on Request
  • Kayaks
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Snorkeling
  • Scuba Diving ($)
  • Ping Pong
  • 6 Bars/Lounges
  • Yoga
  • Beach Towels
  • Wedding Services ($)
  • Room Service
  • Wireless Internet
  • Watersports Center ($)
  • Tennis Courts
  • Fitness Center
  • Tour and Island Information
  • Swim-Up Bar
  • Babysitting Services ($)
  • Pool/Beach Bar
  • 14 Restaurants


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Sailing
  • Shopping
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

The Fives Azul Beach Resort by Karisma Gourmet All Inclusive

Acceso Xcalacoco s/n Fracc. El Limonar 1

52 (984) 877-2750

Hotel Description

The Fives Azul Beach Resort by Karisma, Gourmet All Inclusive

This stylish beachfront oasis taps into all five senses, so it more than packs in all the good vibes you're craving - white, sandy beaches, bright blue pools, gourmet cuisines (plus kid-friendly options), cocktails all day long and activities that the whole family can get into. No need to lift a finger here, because it's all included for you. Your vacay is about to hit a whole new level of luxury-one that is full of delicious beach feels for everyone.

Get MORE from your getaway to The Fives Azul Beach Resort. Now through the end of 2019, guests and families traveling with kids to Azul Beach Resort will get these additional perks exclusive to our customers:

  • In-room Karisma Kids Camp with camping kit, book, lamp, stuffed toy and milk & cookies
  • In-room Movie Night with snacks & beverages
  • In-room Game Night with snacks & beverages
  • In-room amenities such as cookies
  • Face painting at the Kids Club
  • Welcome "mocktail" for kids at check-in
  • Cooking classes at the Kids Club
  • Exclusive room categories (VIP 2 bedroom residence or VIP 3 bedroom residence)


DINING

Dining here is a Gourmet Inclusive® experience, where all the cuisines are tasty and top-notch. With an expansive variety, you'll be noshing on fresh seafood, exotic Asian dishes, Mediterranean specialties and a variety of those tried and true favs from home. Dig in.

Pisco Nikkei Cuisine & Raw Bar
Type: Japanese and Peruvian fusion
Hours: Dinner - daily, 5:30pm-10pm
Description: Immerse yourself in a delicious and innovative dining experience at this oceanfront spot where Japanese and Peruvian flavors combine for a tastebud sensation. Reservations required.

Koh Thai
Type: Wok Cuisine
Hours: Dinner - daily, 6pm-10:30pm
Description: Dine on classics such as Pad Thai, Green Curries and Coconut Soup or any of our more contemporary wok creations prepared by one of our Thailand trained Chefs. For outdoor dining, ask for one of our creatively appointed pagodas (extra cost) floating over our Koi filled pond. Reservations required.

Oka
Type:
Sushi Bar
Hours: Daily, 6:30pm-10:30pm
Description: Oka sushi brings to your plate the finest sushi, sashimi and tempuras in the Riviera Maya.

La Brasserie
Type: Bistro
Hours: Breakfast - daily, 7am-10:30am; Lunch, Noon - 4pm; Dinner - daily, 5:30pm-11:30pm Sunday Brunch, 10:30am-Noon
Description: Enjoy an international breakfast and lunch and at dinner dine on classics like Steak Tartare, Entrecote au Poivre, Gratinated Onion Soup, cheeses and fine wines.

Flavors
Type: World Cuisine
Hours: Breakfast - daily, 6:30am-noon; Dinner - daily, 5:30pm-10:30pm
Description: Mexican themed food display option for dinner. This restaurant provides a very relaxed and family oriented atmosphere where guests can enjoy a variety of mouth-watering preparations from the different states of Mexico and cool off in the air-conditioned space. Also, guests can enjoy spectacular views of a true cenote, which is a natural winding river unique to the destination.

Arezzo
Type: Italian
Hours: Dinner - daily, 5:30pm-10pm
Description: An array of freshly made pastas, pizzas, grilled to perfection seafood, poultry and meats compose a mouthwatering menu.

Sea Olive
Type: Mediterranean
Hours: Lunch - daily, noon-3:30pm; Dinner - daily, 5pm-10pm
Description: Dishes inspired by the French Riviera, Costal Cuisines and Mexican flavors.

Oriola Beach Club Grill
Type: Grill
Hours: Lunch - daily, noon-5pm
Description: Located beachside, enjoy a selection of fresh seafood, ceviches, fish tacos, wraps and sumptuous salads.

Breeze Bar N' Burger
Type: Grill
Hours: Daily, noon-4pm
Description: Located on the beach, you will find a delicious variety of burgers, cold beers and fruity drinks.

La Taqueria
Type: Mexican
Hours: Daily, noon-4pm
Description: Dine on traditional Mexican Tacos made with corn tortillas and offering great selection of tacos de canasta, al pastor, arrachera, mahi-mahi, barbacoa and light tacos.

Lizards
Type: Grill
Hours: Swim up bar - Daily, 10am-5pm; Gourmet corner - Daily, 11am-5pm
Description: Dine on light bites, like quinoa salad, summer rolls, fresh juices, sandwiches and kebabs.

Palmas
Type: Grill
Hours: Swim up bar - Daily, 10am-5pm; Gourmet corner - Daily, 11am-5pm
Description: Serving a reduced menu from Lizards and delicious cocktails.

Natural
Type: Smoothies and Treats
Hours: Daily, 7am-7pm
Description: Enjoy smoothies, signature Frappes, health drinks, home-baked treats and a variety of boosters($).

Natura Day Club and Grill
Type: Smoothies and Treats
Hours: Daily, 10am-7pm (adults-only); Grill- Noon-4pm
Description: Located next to the brand-new guest Villa 19, Club Natura is an adults-only sandy poolside hangout that encompasses a new pool with sand as well as a restaurant and bar. The laidback area takes inspiration from natural wood accents and will feature live music and more. Phase 2 of the project is scheduled for 2018 and will add wellness elements such as a yoga platform.

Mestizo
Type: Latin American
Hours: Dinner - daily, 5:30pm-10pm
Description: Dine on delicious modern, Mexican cuisine in a fresh, bright, open air restaurant.

Poolside Grill
Type: Grill
Hours: Lunch - daily, noon-3pm
Description: Located in the Essence section, this poolside grill offers a wide range of grilled items including a vast array of gourmet burgers.

The dress code is "Casual Elegant." Please no tank-tops, shorts, bermudas, tennis shoes or beach sandals of any kind.

All hours are subject to change.



BARS/NIGHTLIFE

Crafty cocktails, a selection of beers and wines and refreshing smoothies are on always on tap. Salud.

The Gin Bar
Adults-only. Daily, 5pm-1am.

Zky Bar
Daily, 5:30pm-1am.

Cantina 1910
Daily, 5pm-1am.

Manglar Bar
Daily, 9am-5pm.

Breeze Swim-up Bar
Daily, 10am-6pm.

Lizards
Daily, 10am-6pm.

Palmas
Daily, 10am-6pm.



BEACHES AND POOLS

You'll get along swimmingly with each of the five pools located at this lavish layout, including a lazy river that winds its way throughout the resort. You can belly up to the swim-up bars at three of the pools and when you're ready to hit the sands - the shores are just a few flip flop steps away.

SPORTS/ACTIVITIES

Water

  • Snorkeling
  • Kayaks
  • Water aerobics
  • Water balloon fight
  • Water Olympics
  • Water polo

Land

  • Fitness center
  • Ping-pong
  • Beach volleyball
  • Archery
  • Yoga
  • Bocce game
  • Bike tour
  • Cooking lessons
  • Dance lessons
  • Tennis
  • Mini golf
  • Horseshoe

Golf
Golf courses are in the area.



INTERNET

Complimentary Wi-Fi is available at the resort.

SPA SERVICES

Vassa Spa utilizes Zen-inspired techniques, where you can start relaxing in the dry sauna and eucalyptus steam rooms before beginning your spa pampering. This Spa has over 15,000 square-feet with 11 treatment rooms including Couples Suites, Bridal Suite and Kid's Suite. Beachfront massages are also on the menu - dreamy.

WEDDING/HONEYMOON

Say "I do" at this romantic destination. Please contact the front desk for more information on wedding services and honeymoon details.

CHILD CARE

The Azulitos Kids Club is open for children ages 4-12. Exclusive kids pool, mini-soccer, arts and crafts, exclusive MY GYM, video game room and more. The club also provides strollers, cribs, baby baths, baby bottle warmers, baby bottle sterilizers and even baby bathrobes. Open 9am-9pm (closed from 5pm-7pm).

The Breeze Teens Club is open for teens ages 13-17. DJ challenge with virtual DJ, screens showing the latest movies, music videos and sporting events, Xbox and Wii, Social Media corner, outdoor patio and fire pit, foosball and a snack area with popcorn and soft drinks. Open 2pm-11pm.



ADDITIONAL INFORMATION

Location
The Fives Azul Beach Resort by Karisma, Gourmet All Inclusive is located approximately 40 minutes from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.



Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 9/15 - 9/30
Starting at $849 was $2339
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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All Mexico - Riviera Maya Resorts