What We Love

  • Zentropía Spa - waterfalls, vapor baths, hydromassage and couples' massage. Sounds like heaven.
  • Chilling at the Royal Beach Bar - travelers report that the service is off-the-charts.
  • The butler service, 24-hour room service and two bars just for Royal Suites guests.

Things to Know

  • It's 50 miles from Cancun airport, but after the drive, your first cocktail will taste amazing.
  • For those wanting to explore, the ancient ruins of Akumal are seven minutes away.
  • On land, there's archery, shuffleboards, ping pong and more. Get your game face ready.

Resort Details

Dining
You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • Capricho:

    International buffet. Serving breakfast, lunch and dinner.




  • Chic Caberet
    This venue requires a reservation and an additional fee payable directly to the hotel

    A delicious show. A spectacular dinner.

    Lights. Camera. Action! It’s time for Chic Cabaret. Prepare yourself for a delicious night-out with the stars as you make a toast to the best tunes of the century. Enjoy a party of flavors as you let our dancers, acrobats and timeless soundtrack carry you on a journey through the most unforgettable moments in history: from the 50’s to the present and everything in between, with of course some Latin beats thrown into the mix. Surprise your senses with an unparalleled combination of flavors and gripping performances at a dinner-show that will leave you breathless. And when the curtains close, that only means one thing…the after party has begun!
  • El Gaucho
    Argentinian cuisine. Serving dinner a la carte.
  • La Boheme
    French cuisine. Serving dinner a la carte.
  • Tentazione
    Italian cuisine. Serving dinner a la carte.
  • Various Lounges/Bars

    -Beach Club
    -Lobby Bar (1)
    -Pool Bars (3)

Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • 24-hour front desk
  • ATM/Cash machine†
  • Baggage hold
  • Beauty shop/salon†
  • Bell staff/porter
  • Car Rental Services†
  • Complimentary wireless internet
  • COVID test onsite
  • Currency exchange†
  • Doctor on call†
  • 24-hour front desk
  • ATM/Cash machine†
  • Baggage hold
  • Beauty shop/salon†
  • Bell staff/porter
  • Car Rental Services†
  • Complimentary wireless internet
  • COVID test onsite
  • Currency exchange†
  • Doctor on call†
  • Elevators Not Available
  • Exercise gym
  • Game room
  • Gift/News stand†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Pool
  • Restaurant
  • Room service
  • Spa†
  • Tennis court
  • Water sports†
  • Wireless internet connection in public areas
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Basketball court
  • Fishing †
    Deep sea fishing
  • Miniature golf
  • Non-Motorized Water Sports

    Snorkeling, kayaking, windsurfing, pedal boats, stand-up paddleboard

  • Pool

    7 freshwater pools and 1 seawater pool. Free umbrella, sunbeds, shower and towel service.

  • Scuba diving †
  • Soccer field
  • Spa †
    Zentropia Palladium Spa and Wellness
  • Table tennis
  • Tennis court
    6 tennis courts onsite
  • Volleyball
    Beach volleyball court

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 14549 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Delicious, Memorable a Special Night.

    We felt so welcomed from the time enter the Restaurant. Our Hostess, Tania greeted us upon our arrival. Made us feel very welcomed. It was my wife’s Birthday, the table was decorated beautifully, the Manager, Dalia, stop by our table multiple times during our meal to make sure that we were completely satisfied. Our waiter, Antonio was fantastic. He was very attentive from start to finish during our meal. Antonio, made you feel special, meaning he always came to our table and made sure that every course was what we expected.

    Jul 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Helios -best brunch buffet spot at TRS

    Julio, Manuel, Alain and Omar were incredible and helpful waiters at Helios. We visited Helios for breakfast and lunch during the majority of our 2 week stay at TRS Yucatan, it was the best food with so many great options. We tried lots of things off the menu including the aurora spagwtti and mojito salmon which were favourites. Then the buffet had a lot of tasty options. The staff were great, always on hand to help. Always topping up your drinks and recommending different things to try. Thank you team !

    Jul 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent Hotel, Incredible Staff

    We had an absolutely fantastic stay at TRS Yucatán! From start to finish, everything was seamless, relaxing, and luxurious. Helios quickly became our favourite spot — we loved it so much we went for breakfast, lunch, and even a few dinners! The food, atmosphere, and service were all incredible. A special shout-out to Martha, who made every visit feel so welcoming and personal, as well as Jeobany and Rodrigo, who were always attentive and friendly. We also had an amazing dinner at El Gaucho — the steak was delicious and cooked to perfection. The infinity pool was a highlight — peaceful, stunning views, and plenty of space to unwind. We also really appreciated how easy it was to get around the resort thanks to the golf carts, which were always quick, convenient, and accessible. We’re already dreaming about our next visit — can’t wait to come back!

    Jul 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The Cenote Dinner is a MUST!

    Last night, we had dinner at the Cenote. Alexis was an amazing maitre D for the evening. He made sure that we were completely taken care of the entire night. Our evening began with a traditional Mayan marriage blessing by a shaman. Following the blessing, after we had a mini photo shoot. The pictures turned out beautifully! The food was amazing. The atmosphere was private and incredibly romantic. It is hard to believe we were able to get a reservation, but it seems like the Cenote dinner experience is the best kept secret at the TRS Yucatan. There is an extra charge for this experience, but it will be the most memorable part of our anniversary vacation.

    Jul 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Unforgettable dinner at Tentazione.

    Our dinner at the Tentazione restaurant was especially enjoyable because of the wonderful service provided by our waiter, Señor Saul. He was super fun, and he helped me practice my caveman-Spanish throughout the night. Thank you so much for the memorable dinner.

    Jul 09, 2025
Hotel Advisories
  • AdvisoryThe access to the hydrotherapy areas at Zentropia Palladium Spa & Wellness will cost $35 USD per person.
  • AdvisoryIn order to attend the Chic Cabaret Show there is an additional fee: $45 per person/per show. The hotel can provide the current fee at check-in.
  • AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 33.94 Mexico Pesos (approx. $1.70 USD) per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy:

    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 


    Convention Policy:

    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


    Hotel Spring Break Policy:

    This hotel cannot guarantee a spring break-free environment.


    Transfer Policy:

    A price may display when children stay free, if your vacation includes transfer to your hotel.


    General Information:

    Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

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