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TRS Yucatan Hotel won the 2019 Noble Beach Prize for Best Night Vibe! Beach Citizens, you're going to be rocked when you
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TRS Yucatan Hotel won the 2019 Noble Beach Prize for Best Night Vibe! Beach Citizens, you're going to be rocked when you experience this Yucatan Gem. Here, you'll be nestled into the exclusive adults-only section of the resort where you can revel in the endless adult beverages, gourmet cuisine and VIP service. The butler service, here, is ready to pamper. Royal Room Service for breakfast is a must-nosh that includes everything from fresh pressed juices to seasonal fruit to pancakes & homemade muffins. At the sister resorts, there are more places to party and grub and water sports to dive into. Of course, we know you'll want to hit Zentropia Spa for royalty R & R. It's red-carpet treatment. And then some.
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"This was our second all-inclusive experience, first all-adult upscale. The Royal Suites lodging is at the far end of the resort from the Royal Suites private beach area but the dedicated golf cart tran..." – MTNesters
139 out of 150 (93%) customers would recommend this product to a friend.Read All Reviews
Customer Rating
Value
4.7
Service
4.7
Beaches & Pools
4.7
Dining Options
4.4
Room Comfort
4.7
"This was our second all-inclusive experience, first all-adult upscale. The Royal Suites lodging is at the far end of the resort from the Royal Suites private beach area but the dedicated golf cart tran..." – MTNesters
139 out of 150 (93%) customers would recommend this product to a friend.
All Customer Reviews
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August 7, 2019
Spectualr vacation
Hands down the best of the best hotel I've been too throughout all the places I've been too. TRS yucatan from the beach pools too the moment you walk in with open arms. From everybody people are so humble down to earth satisfy your every needs. We upgraded to the suite with private pool then we had our romance bungalow amazing. Every excursion we did was amazing lost of words worth everything. Well deserved will defentily be coming back thank you TRS to every staff the people that work there. Be generous people there thier for you n your needs. How everyone suppose to be treated. Oh and by the way the Chic night show amazing. Swimming with dolphins amazing also oh and xplor park n xelha also cancun adventures snorkeling amazing. It's so much to write about this vacation speechless thank you again!
This resort was just wonderful. From the moment we got on the property the staff was so caring and welcoming. We stayed for a short 4 days and 3 nights and wanted more! The food options and quality was just delicious. We attended the Chic dinner and show and was amazed by the entertainment and food presentation! We would recommend all our friends to check this place out!
Trs Yucatan really outdid themselves! Neither my husband nor I had been out of the country and our transportation and check into the hotel was a breeze! Every moment of our stay we were selflessly taken care of! Every small detail from our butlers attention to the waiters bringing us unique drinks at the restaurants was amazing! The pools over look the ocean and Helios restaurant over looks the ocean as well! The food was incredible every where we went and we always found an excellent spot by the pools! Shout out to Adrian our butler who always made sure we had reservations and everything we needed every day! Our room was spotless and cleaned twice a day! El Gaucho the steakhouse was incredible, a must try! Overall everything was amazing, but what stands out the most about this resort is the attentive service! Each person is happy to help you in the most genuine way! We will definitely be returning and using cheap carribean to book our trip! Thanks for an amazing honeymoon!
We spent the best week of my life at TRS Yucatan! The service was amazing. They make you feel so special. When you leave the resort to go to one of the other three you can feel the difference even tho the others are great too. One caution I would have is if you are looking to eat Mexican food this is not the resort for you! They offer more Spanish style food. They have different restaurants that are amazing but none are authentic Mexican food. Their pools are gorgeous. You can take your own float. Drink service is awesome. Top self only. We had suite with pool and it was great. I’d only recommend this if you’ll be spending time in your room. We only used the pool twice. 100% will be going back!
From:Sioux City, Ia Age:25-34 Travel:1-2 trips/year
Ask questions. Share answers. Get advice.
What's the best excursion? How much should you tip?
Ask a question about TRS Yucatan Hotel - Adults-Only or help someone else answer theirs.
Can you answer these questions?
27 questions, 106 answers.
Getting around large properties7 answers
With so many properties in the Riviera area of Mexico being part of larger (sister) properties, how does one get around? Are there trams or golfcarts for the guest to use? I am not able to do much walking but like the idea of staying in the "Royal" areas that are adults only, but also want to visit the other restaurants that are available. Any suggestions on best room location is also appreciated.
7 years, 96 months ago
Columbia Sandie
There is a shuttle service that connects all properties together. For the best room location it hard to tell as the property is so big. Here is a website you may follow to see the resorts map. https://www.resortsmaps.com/popup.html?maps/map-RoyalSuitesYucatanPalladium-RivMaya.jpg
DanielleCC
The Royal Suites is a cluster of buildings, lobby, pool, and restaurant. Based on our one stay I would not recommend one building over another. We were on the first floor; I suppose a higher floor is a better view but we did not spend much daylight in the room. The staff runs a couple golf carts (approx 6 passenger capacity) that can be called by staff at any lobby and at the beach bar. We never waited more than 10 minutes and that was during a week of very high occupancy.
MTNesters
Hi, Just got back from the Royal 4 days ago. The Royal as is setup so that the Bellhops will take you where ever you wish to go in their 6 person golf carts. Call them and they will come get you. The entire complex itself as golf cart trains that just drive around from lobby to lobby to transport guests, and smaller carts that will take you back to your room. The Royal suites has their own beach, but it's on the opposite end of the resort, so you will definitely need a ride. We like to walk, but it was too far!
FrozenVermonter
Yes, the trams are there 24/7 for you.. the Suites side have their own but you can use any of the others and they are clearly marked to which of the 5 hotels on the property that they go...
IggtD
If you stay at the Royal Suites, you get driven anywhere on the property you want. Just go to a bell boy and tell him you need a ride somewhere and he will call you a ride. We never waited even 5 minutes for a ride. This service is only for those staying at the Royal suites, the rest of the resort has to wait on a shuttle.
Thatch
They have gulf carts but they don't announce where they are going and some of the drivers are not very accommodating.
Shany40
The royal suites area has shuttle carts on call 24 hours per day. they pick you up at your building, normaly 5 to 10 min. wait. very nice shuttle guys.!! (ask for Alberto!!)
KevinandAudrey
How is the beach?3 answers
Rocky or lots of Coral? Or just sand? We staying in playa del carmen and it was hard to get into the water because of rocks etc.
5 years, 70 months ago
Trish
It is on the Mayan Riviera Side and with the Royal Treatment; guests enjoy a private beach area with waiter service and ultra-cozy Bali beds. The private beach is on beautiful soft sand.
LizCC
It's all sand.
FrozenVermonter
The beach at this resort was basically just sand. Very nice.
Clemmer
What's included in the mini bar in the royal junior suite room?4 answers
5 years, 67 months ago
New york
The mini-bar typically includes a small sampling of spirits found in many of the restaurants/bars available at the resort. For further information, we suggest contacting our Beach Experts at 1.800.915.2322.
SamCC
We had beer (dos equis, coors light) and 4 large bottles of liquor in ours. There was a Bacardi Rum, Tequila, Whiskey, Vodka. There was also pepsi, sprite, orange soda and some mixed nuts and water.
Rinney0126
4 bottles of liquor, J&B Scotch Whiskey (my favorite), bottle of Smirnoff Vodka, Rum and Tequila. Also had two bottles of each, Coors Light, Dos Eques XX, and Miller in the fridge. Mixers were also in the fridge (Pepsi Products) and bottled water. All was restocked daily or at your request.
Worthit
Peanuts, Coors beer, Dos Equis, and like 4 sodas. They also have 4 bottles of liquor in the room that are complimentary as long as you don't take them home with you.
KaleyNJacq
In the available amenities portion is does say shuttle service, is that too and from the Cancun airport?3 answers
I am wondering if the shuttle service is a pick and drop off at the airport when we arrive and depart. Is that included in the price?
5 years, 65 months ago
Denver, CO
This resort does not include airport transfers. However we do sell airport transfers at an additional cost.
CaitlinCC
Hi. The shuttle service mentioned is around the resort itself. The resort is huge. You are on your own for a ride to/from the airport.
FrozenVermonter
Shuttle service at the resort is for going to the beach and the various other hotels on the resort.
Missle
How far are the Ruins from your location?2 answers
are there excursions that depart from your property?
5 years, 63 months ago
Albuquerque, NM
Most of our added excursions include transportation from the resort to the destination - however, excursion details can vary.
Please call one of our Beach Experts to received detailed information for all of our excursions, including driving distance and if transportation is included, at 1.800.915.2322.
SamCC
Ruins at Tulum are within 1 hour drive each way. Mayan ruins closer to Cancun we were told would be 2 hours each direction. Plenty of companies on site to make reservations on any day. The trips can be to the ruins only or bundled with other excursions.
rxrhino
Drinks5 answers
In the all inclusive drinks does that include mixed drinks in addition to the domestic beers?
5 years, 63 months ago
KC, Mo
The resort includes unlimited domestic alcoholic beverages, juices and soft drinks. Mixed drinks may be at an additional cost - the resort reserves the right to change menu items and pricing at any time. We suggest contacting the resort a couple of days prior to travel to ascertain what is available so you know when you arrive.
If you have any further questions or concerns, please call us at 1.800.915.2322.
SamCC
Yes. All of the bars serve mixed drinks.
RickySS
Yes, they have a menu at every bar with 30+ drinks and they will make any mixed drink you want.
Worthit
the royal suites,... all mixed drinks, beer, bacardi , don Julio,.. quality brands.
KevinandAudrey
Inclusive drinks include all mixers, juices, smoothies, domestic beers and mixed drinks. The only drinks not covered: wine in room and in a la cartes, and special request premium liquors.
NurseKla
is this an all inclusive resort2 answers
does this resort include in price of staying both premium drinks and food at all restaurants and snacks.?
5 years, 62 months ago
IL
This resort is All Inclusive and includes the following:
Accommodations as selected
All meals and snacks
Unlimited domestic alcoholic beverages, juices and soft drinks
Taxes and gratuities.
If you have any further questions or concerns, please call us at 1.800.915.2322.
SamCC
Yes, this is all inclusive resort, all alcohol and food is included. The only item you will pay for if you choose is the specialty wines. They have a house wine red or white that is included but all of the specialty wines are at an additional cost. Liquor is all top shelf and they will make your drink as strong as you like, just let them know.
Rinney0126
Gay friendly2 answers
Is this a resort visited by the gay community? Are the staff and other guests accustomed to gay guests?
4 years, 55 months ago
Weirton, WV
Below is a link for the top gay/lesbian friendly Caribbean locations.
https://www.gaytravel.com/gay-blog/the-real-gay-friendly-caribbean
CaitlinCC
We did see quite a few gay couples.
OneRockinMama
Umbrellas and beach service3 answers
Does this hotel offer umbrellas for the beach and waiter service at the beach?
4 years, 51 months ago
WV
There are umbrellas around the pool and all of the lounges on the beach have huts covering the areas. There are staff members that roam around the property bringing you drinks.
RickySS
The lounges on the beach have palapas for cover and staff is available for beverage orders.
SalCC
This is not a beach resort. There’s a beach spot at the end of the resorts complex, with shade and a bar, but don’t go for the beach.
CoolCucumber
Benefit of staying here over the other Palladium resorts on the property?5 answers
I understand that the Royal Suites are a part of the bigger Pallaidum resorts and that the Royal Suites is adult only. Other than that, are there any other benefits to staying here over the other resorts in this group? It appears that all are all inclusive and include beach and pool service. What are the other benefits as it appears that I could save over $100 by staying at one of the other properties that appear to offer everything identical to this one. I just have to put up with a few kids :)
4 years, 50 months ago
WV
For more information and pricing please call our beach experts at 1-800-915-2322.
CaitlinCC
Top shelf liquor is on the adult side only.
Honeybadger61
I think it depends what you are looking for, Your mini bar is 4 full size bottles daily, We requested how many bottles of water, soda, etc...day we wanted.We had a huge Jacuzzi and 2 loungers on our balcony, pillow menu. The lobster is free at EVERY RESTAURANT as opposed to 49$ if staying at sister resort. There is a private pool with a bar, and a private beach for royal guests, We did however prefer the pool at the colonial, all the other perks were worth the extra $$ to us. Also, 24 hr room service for royal guests
mrsdoodle3
Definitely worth the extra money. You receive a wrist band your first day that signifies which resort you are staying at and when people see you have a grey (Royal Suites) band they go out of their way to accommodate you. Also you get higher end drinks stocked in your mini bar, private travel around the resort, premium dinner reservations, and an exclusive beach only available to Royal Guests
Worthit
TRS is cleaner, no kids, (way) better food, free access to the spa circuit at zentropia, free rides throughout the hotel, AND access to all the other resorts, specially for entertainment, which is almost nonexistent (except for Chic Cabaret, which is also included for TRS guests).
CoolCucumber
looking for a hotel nightly entertainment4 answers
I see several of the hotels advertising that they have nightly entertainment but what is there definition of this? For instance I'm interested in Royal Suites Yucatan by Palladian but I'm curious about what there nightly entertainment is. I would like a hotel with live shows or music a cultural type of dancing would also be nice. So I'm hoping you will be able to find out this information for me real soon because we're wanting to purchase this trip right away.
4 years, 50 months ago
Kansas City
The nightly entertainment can vary depending on the season and time of month that you are booking because they want the shows to rotate in order to have clients seeing different shows while they are there. This resort does offer nightly entertainment as well as a dance club. For more information about a specific resort that would offer what would suit you best please call our beachologists at 1-800-915-2322 and they will be happy to assist you.
LizCC
Hi there, the Royal Suites is 1 of the 5 resorts that are right next to one another. Being a royal suites guest you have the privilege of visiting any of the sister resorts that have the nightly entertainment ( they are either a walk away or they will gladly drive you right over (a minute or two away). We saw a show with cultural dresses, dancing and singing, it was very good. They also have Disney shows for children some nights, and they also had a fire show. It depends on the night and they usually have a show around 9pm and another one at 10pm. Sometimes while you are having dinner they will approach your table and just let you know they are having a show that night or you can just ask any of the hotel lobby associates. When you check in you are also given a pamphlet that lists all of the shows that week and what time.
Rinney0126
They do a fire show on the beach on Monday nights but it is a white party so be sure to bring white clothing. Each hotel has a show every night but the royal suites is the only one who wasn't geared more towards children.
KaleyNJacq
This hotel is calm and quiet. Do not come for entertainment.
CoolCucumber
what kind of beer does the resort have5 answers
4 years, 49 months ago
Pa
Dos XX
Miem
Tecate, Tecate Light & Indio. Think of Indio as a Sam Adams knockoff. Probably the best thing that I had there as the drinks were inconsistent and low quality alcohol
SteveGold
The resort will serve domestic beverages, meaning alcohol native to Mexico. If you would like to know more please contact the resort directly or one of our Beachologists at 1-800-915-2322.
TimCC
We were there April 30-May 8. Our room was stocked with Dos Equis , coors light , and Miller . The bars throughout the resort served Dos Equis or Sol.
DanMolly
Coors light, Sol, Dos Equis light and amber (bottles and tap), as well as Bohemia Oscura, which in my opinion is the best one.
MiBeachLover
Restautants5 answers
If you stay at the RS are you able to make reservations at the other resort restaurants or are they first come first serve? Also a lot of the dress codes mention shirt with sleeves, are sun dresses (which will be sleeveless) acceptable?
3 years, 44 months ago
Cleveland
The restaurants are first come first serve. If wearing a sundress, we recommend bringing a cardigan or another piece of clothing just in case.
SalCC
Reservations were not necessary at any of the restaurants but we found it very easy to make them on their app which we downloaded to our iPhones . I wore pants to dinner the first two nights but that was it . Nice shorts and a button down with nicer sandals was accepted . I did see sundresses also .
DanMolly
You can make reservations at any of the other hotels restaurants and have access to all of the bars there as well. I had a shirt on at one restaurant that only had one sleeve and no one said anything. And there were plenty of other women in sundresses.
KaleyNJacq
Reservations are needed for all the restaurants on the resort except the buffet. The reservations can be made the day before or the morning of with the exception of the Seafood and Japanese resttaurants which require reservations to be made 2 days prior. Shirts with sleeves are needed, shorts and sundresses are okay.
Missle
You can make reservations to any restaurant with your concierge until 2pm. It’s not required though, but if you don’t reserve a table, it’ll be first come first serve. Dress code is no beach clothes. Women can dress whatever they want. No swimwear, no flip flops, and no sleeveless shirts for men.
CoolCucumber
room info3 answers
Booking this hotel, there isn't a option to select what type of bed we would like in our room. How do we guarantee that we will have a king size bed... just wondering before we choose what resort to go with.
3 years, 43 months ago
cancun2016
The bedding request is put in the special requests field. The resort will do their best to accommodate based on availability.
SalCC
We had the option listed although you can request this thru C. Caribean representitive.
two doubles mean more room for lugage and you get to snuggle with your sweetie... :)
KevinandAudrey
We just asked for a King bed in the comments and requests section when we reserved and that is what we got.
MiBeachLover
can you accommodate a gluten allergy for food and alcohol with the same top shelf options as the normal guests receive?2 answers
3 years, 41 months ago
kmunos
You can place a request to hotel for both; the resort is good with accommodating for food allergies, however the alcohol request is unlikely to be accommodated.
CCGreg
We were there with a guest who had celiacs, and she was just fine.
schneedrache
WHAT AIRPORT TO FLY TO?5 answers
WHAT AIRPORT TO FLY AND FROM THE AIRPORT TO THE HOTEL HOW FAR IS IT?
3 years, 41 months ago
Elizabeth P
Cancun International airport, and the resort is located 50 miles south of the airport. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
You land in Cancun, and its about an hour and 15 min ride.IT does howv
ever put you 10 min from Playa Adventurous where a lot of excursions go out, We went there to swim with the do;phins
mrsdoodle3
Fly into cancun airport and it's about an hour from the airport.
Honeymoonish
Airport is in Cancun. About 45 minutes away. Don't book a transfer with multiple people. It takes forever.
KaleyNJacq
Cancun Airport, 1h drive.
CoolCucumber
room location2 answers
Whats the best building to stay in that's near the main swim up pool, but still private? And the top floor probably boasts the most privacy for the outdoor Jacuzzi I would assume? We arrive June 3, 2016, very excited. Also does anyone know how long the taxi ride to Playa Del Carmen is?
3 years, 41 months ago
NEW JERSEY
Call one of our U.S. based Beach Experts.
(800) 915-2322
7 Days a Week - 5am to 3am EST
bthornton
Building 71. Walk out the door and up to the pool.
KaleyNJacq
Elevators4 answers
Does this property have elevators?
3 years, 40 months ago
Newington, CT
They do not have elevators
bthornton
Our villa was three stories no elevators,
Missle
No it does not. We noticed it was wheelchair friendly. They even had a wood plank pathway leading to beach chairs with a handicap symbol that where upright with plenty of room to transfer to and from the seat. No one was using this when we were there however. They have golf carts with room for a chair to be folded and placed that move people around this very large property. I don't remember seeing stairs anywhere outside the buildings that rooms where in. You should get one of the ground floor rooms (all of the ones with the private pool). The bathrooms in the bars and restaurants all had fold out bars that could be used to assist in transfer from a chair to the toilet. Being someone who once had to wheel around a resort for the majority of their stay I can say that they have invested quite a bit in making their resort friendly for the disabled.
MiBeachLover
There are no elevators. Ask for ground floor if you can’t use stairs.
MCfish
ARE THERE ANY CONSIDERATION FOR REPEAT CLIENTS/?2 answers
IS ANY CONSIDERATION GIVEN FOR REPEAT CUSTOMERS? REASON I ASK WILL BE THERE IN MAY FOR MY 5TH TIME FOR TWO WEEKS.
3 years, 40 months ago
RVERAT
Call one of our U.S. based Beach Experts.
(800) 915-2322
7 Days a Week - 5am to 3am EST
bthornton
There is a travel club that gives deals for repeat stays and also deals at their other resorts across the world.
KaleyNJacq
spa5 answers
What is free of charge at the spa for royal guests? Traveling June 3, 2016
3 years, 40 months ago
New Jersey
The Spa services are not free. They will be at an additional charge. Please contact the resort directly for Spa service pricing.
bthornton
Only "relaxation" pool and sauna. Everything else is highly charged
Shaun1says
All do it your self water therapy, pools, hot tub saunas, ect.
special services, something requiring the service of an employee will cost.
KevinandAudrey
Use of the spa facilities. No treatments are included. I believe that guests who are not apart of the TRS section pay $30.00/day.
KairKair
The spa circuit and eating at the heathy bar (for all inclusive guests).
CoolCucumber
How is the internet?5 answers
Specifically is the Advertised free wifi in the rooms strong enough to face time our kids staying back home? Thanks!
3 years, 38 months ago
Maryland
Please contact the resort directly for wifi strength. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
The free WI-FI was strong enough in my room that I could use it for surfing the web as well as FaceTime.
SR815
The Wifi in the rooms is plenty strong enough to face time, we did several times on our vacation
Holc
We experienced no problems with the WiFi - signal was strong in the rooms and we could get signal throughout the resort grounds too.
AJE0718
I had no issues with WIFi at all
Vanessa2116
Stuff to Bring/ Excursions3 answers
Any items that you recommend definitely bringing with you? Toiletries, etc?
Any advice on what excursions to do? We have been to Rivieria Mexico once before and had a blast, excited about our trip this May! :)
3 years, 37 months ago
Indiana
Anything you feel you would need that the resort wouldn't supply. If you have any further questions or need help booking, please call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
At royal suites we were given amazing shampoo conditioner showed gel and lotion!!!! You can ask for a toothbrush and razor at the front desk. Bring your own toothpaste is my advice. We only did Jet ski nothing else. It was awesome.
Ligal
Bring bug spray and also biodegradable sunscreen. I recommend Xel-Ha for an excursion - truly amazing property with TONS to do (try to go for a full day!). Also, Xel-Ha is all-inclusive; so, all food and drinks for the day are free!
AJE0718
How far is it to catch a ferry ride to Cozumel from the resort?5 answers
3 years, 37 months ago
missouri
The ferry to Cozumel leaves from Playa del Carmen, which is roughly 20 minutes from the resort.
JeannieCC
You have to take a taxi ($20) or Colectivo van (75 pesos for two people one way) from the front of the resort to Playa del Carmen which takes about 20-30 mins. Then once in Playa you can easily walk to the ferry station (just ask people anyone when you get there and they will point you in the right direction) and get on for $15 usd round trip and the ferry ride is 35 mins. VERY easy to get to.
Be aware- if you get seasick the ferry is not for you!!!! I felt so sick, and another guy threw up. Maybe the sea was rougher than usual but I did not enjoy the ferry ride. Just be prepared in case!
Ljtravels7075
A can ride away, about 20 minutes.
Jlea
About 45 mins/1 hour
KairKair
20 minutes on the colectivo
kentpolk
Can you see the ocean from the rooms? How far is the beach from the rooms?5 answers
2 years, 34 months ago
SB
The rooms we offer are garden view only, so it is not likely for you to be able to see the ocean. The beach should be a short walk, however this would depend on your room placement as some may be in slightly closer buildings than others.
JeannieCC
not really, ...the buildings are as high as the palm trees, althoug you can get very close to the beach if you choose.!!
KevinandAudrey
I do not believe so. The suite we stayed in had pool views from the balcony. But it was very private and romantic!
Vscha157
We couldn’t but the walk was less than a football field.
ShineOn3LittleBirds
depends on the room you book I believe 2 building face the ocean but you would need to be on the 2nd or 3rd floor to have an open view.
Zazz
Jacuzzi Cleaning5 answers
Are the jacuzzi's drained and cleaned betweened guests?
2 years, 33 months ago
Philadelphia
The resort drains and cleans the jacuzzi's before a guest checks into the room.
MikeCC
Ours had insects in the pipes to fill the jacuzzi so when we filled it the jacuzzi was filled with bugs. I think it was cleaned possibly but it should have definitely been better cleaned prior to our stay.
Shaw
Yes 100%
Vanessa2116
Yes, the resort was super clean from top to bottom. I think they even cleaned our jacuzzi daily as we were there.
JB1989
drained and cleaned between your uses, and between guests
kentpolk
Dining options5 answers
Do they offer shrimp/lobster/steak? And is there a surcharge for those items?
2 years, 27 months ago
Heather
The resort offers many options for food, most will charge extra for lobster. Please check with the resort directly for the most up to date information regarding food selection. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.
TimCC
yes, but i think only at jardin restaurant which is for royal suite guests only. I got a filet and my wife got prime rib. it was okay, not the greatest.
lobster outside of this area is an upcharge for sure. some food was good some was not so good but we were never hungry.
wine is an upcharge.
pedrothesnorkler
Guests at the Royal Suites Yucatán have the option of adding lobster tail to dinner at no additional charge at any of the restaraunts.
COguy22
Royal Suites offered the Royal Lobster at all the restaurants steak was as well on the menu for multiple restaurants only real extra costs were wine at any of the restaurants.
Shaw
Yes they offer that and more!!! Staying in royal suites we were able to have the lobster woth no charge. It was amazing! We ordered it at the Thai restaurant. Spectacular !
Ligal
Can you go off the grounds? Are there bars/clubs that are close by to go to?5 answers
Looking to explore and not be confind to just the resort. Is there nightlife bars/clubs that are close by we would be able to go to if we stayed here ?
2 years, 26 months ago
New York
Going off property is absolutely an option, we just recommend exercising the same caution as you would at home when doing so at night. As for nightlife nearby, while there wouldn't be much in the immediate area, the resort is just 20 minutes from Playa del Carmen.
JeannieCC
TRS Guests can enjoy the four sister hotels on the property. Its easy to have more then enough to enjoy onsite. However, You can go off grounds but only by taxi. There are no offsite bars or clubs super close but Akumal and Playa are not far.
Z1MILE
Not as close. TRS is 1.5 hrs from the airport. You can leave property with resort transit to explore. We didn’t and I’m glad.
ShineOn3LittleBirds
We took a van to nearby Playa del Carmen for $40 pesos each.
Jlea
This resort is surrounded by three other resorts so leaving the grounds is an option.... but WHY?! Your butler will give you the best suggestions for food and entertainment in the city. The butler will also arrange transportation.
Twin1
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Room Information
TRS Yucatan Hotel (Adults-Only) features 454 rooms in 13 villas with garden views. Amenities include a Jacuzzi, satellite TV, daily-refilled minibar, air-conditioning, Wi-Fi, 24-hour room service, pillow menu, aromatherapy menu and nightly turndown service.
Chilling at the Royal Beach Bar - travelers report that the service was off-the-charts.
The Butler service, 24-hour room service and two bars just for Royal Suites guests.
What We'd Change
It's a luxury hotel nestled within a big complex, but not to worry: there are golf carts to take you around.
Why You Should Go
It's 50 miles from Cancun airport, but after the drive, your first cocktail will taste amazing.
The private pool with built-in Jacuzzi and wait service means you'll never be drink-less.
For those wanting to explore, the ancient ruins of Akumal are seven minutes away. Get your antiquity on.
On land, there's archery, shuffleboards, ping pong and more. Bring your A game, beach lovers.
Available Amenities
Tour Assistance
Beach
Cable/Satellite TV
Conference Facilities ($)
Currency Exchange
Daily Maid Service
Dive Shop
Fitness/Exercise Room
Jacuzzi
Lounge Chairs/Umbrellas
Nightly Entertainment
Snorkeling
Swimming Pool(s)
Tennis Court(s)
Scuba Diving ($)
Shuttle Service
Sailing
Fishing
Aerobics
24 Hour Front Desk
Safe Deposit Box
Basketball
Medical Services ($)
Porter/Bellhop
Nightclub
ATM/Banking
Beach Towels
Spa Services ($)
Wedding Services ($)
24 Hour Room Service
Business Services ($)
Honeymoon Packages ($)
Travel Agency
Free Parking
Beauty Salon ($)
Evening Entertainment
Swim-Up Bar
Game Room ($)
Wireless Internet in lobby
18 Bars/Lounges
Banquet Facilities ($)
18 Restaurants
Nearby Excursions & Attractions
Bars and Nightlife
Beach
Dining
Horseback Riding
Mayan Ruins
Shopping
Watersports Rentals
Map of Local Area
Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every
budget and every activity.
TRS Yucatan Hotel - Adults-Only
Carretera Chetumal-Puerto Juarez Km 256-100, 77710 Municipio Solidaridad
+011 52 984 877 2100
Hotel Description
TRS Yucatan Hotel (Adults-Only): Noble Beach Prize Winner for Best Night Vibe
Beach Citizens, you're going to be rocked when you experience this Yucatan Gem. Here, you'll be nestled into the exclusive adults-only section of the resort where you can revel in the endless adult beverages, gourmet cuisine and VIP service. The butler service, here, is ready to pamper. Royal Room Service for breakfast is a must-nosh that includes everything from fresh pressed juices to seasonal fruit to pancakes & homemade muffins. At the sister resorts, there are more places to party and grub and water sports to dive into. Of course, we know you'll want to hit Zentropia Spa for royalty R & R. It's red-carpet treatment. And then some.
DINING
El Jardin Restaurant Type: International Hours: Breakfast - daily, 7am-11am; Lunch - daily, 1:30pm-3:30pm; Dinner
- daily, 6:30pm-10:30pm Description: Exclusive to guests of TRS Yucatan Hotel (Adults-Only).
Personalized service and featuring buffet or a la carte service.
Kabah Type: International Hours: Breakfast - daily, 7am-11am; Lunch - daily, 1:30pm-3:30pm; Dinner
- daily, 6:30pm-10:30pm Description: Exclusive to guests of TRS Yucatan Hotel (Adults-Only).
Personalized service and featuring buffet or a la carte service.
Steakhouse Type: A la carte steakhouse Hours: Open daily, 5:30pm-10:30pm Description: A la carte steakhouse. Dress code: Shirts with sleeves are required.
Italian Type: A la carte Italian Hours: Open daily, 5:30pm-10:30pm Description: A la carte Italian. Dress code: Shirts with sleeves are required.
French Type: A la carte French Hours: Open daily, 5:30pm-10:30pm Description: A la carte French. Dress code: Shirts with sleeves are required.
Show Dinner Type: A la carte Hours: Open daily, 5:30pm-10:30pm Description: A la carte cuisine during the show. Dress code: Shirts with sleeves are required.
You'll also get to eat & drink at the sister resorts: Grand Palladium Colonial, Grand Palladium Kantenah, & Grand Palladium White Sands.
Six buffet restaurants.
Thirteen a la carte restaurants.
All hours are subject to change.
BARS/NIGHTLIFE
Lobby Bar
Daily, 8am-midnight.
La Terraza Bar
Daily, 8am-midnight.
Las Rocas Bar
Daily, 10am-6pm.
You'll also get additional bars at the sister resorts: Grand Palladium Colonial, Grand Palladium Kantenah, & Grand Palladium White Sands.
Eight lobby bars.
Seven pool bars.
Three beach bars.
BEACHES AND POOLS
Get ready rock stars, this VIP beach area with Bali beds (where you'll never be empty-handed) has your name on it. There's a private pool for TRS Yucatan Hotel guests, and plenty of room to rest and relax in the sun. With the sister resorts near, you'll have a total of eight pools for chilling.
SPORTS/ACTIVITIES
Water
Sailing
Snorkeling
Fishing
Windsurfing
Kayaks
Available for an additional charge:
Scuba
Deep sea fishing
Land
Fitness
Tennis
Basketball
Ping-pong
Archery
Shuffleboard
Beach volleyball
Soccer
Mini golf
INTERNET
Complimentary Wi-Fi is available.
SPA SERVICES
Zentropia Spa offers a wide range of relaxing treatments, including massages, body treatments, facials and salon services.
WEDDING/HONEYMOON
Wedding packages are available to make your day unforgettable. Contact the
front desk for details.
CHILD CARE
TRS Yucatan Hotel is an adult-only resort.
ADDITIONAL INFORMATION
Location
TRS Yucatan Hotel (Adults-Only) is located on more than 300 acres of seafront property shared with four sister
properties and just 20 minutes from Playa del Carmen and seven minutes from
Akumal. Located 50 miles south of Cancun International Airport.
Check-In/Check-Out
Check-in 3pm. check-out noon.
Adults Only. Minimum age for check-in and stay is 18 yrs.
A valid credit card may be required upon check in for possible incidentals not
included in your hotel reservation.
Spring Break/Youth Policy
Policy for Spring Breakers or Student Groups: Palladium Hotel Group does not accept these type of groups at any time of the year, regardless of their age and whether or not they are escorted. At Palladium Hotel Group we reserve the right to withhold admission should any of these groups make a reservation and come to stay at one of the resorts. Official photo ID and full stay deposit will be required at check-in if it is obvious that the group is made up of students traveling together. Guests will be removed from property in the case of any disturbance or complaint from other guests or hotel staff.
Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and
Costa Rica may put limits on the use of motorized water sports and loud
music.
Sister Resort Privileges
You'll have access to Grand Palladium, Kantenah and Colonial.
Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.
All hours, fees, amenities, information and services are subject to change
without notice.
