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TRS Yucatan Hotel - Adults-Only

Mexico - Riviera Maya

Our Rating

3 Nights with Air from $749 All-Inclusive
Info Customer Reviews Questions & Answers

TRS Yucatan Hotel won the 2019 Noble Beach Prize for Best Night Vibe! Beach Citizens, you're going to be rocked when you ... More

Customer Rating 142 Reviews
Value
 
4.7
Service
 
4.7
Beaches & Pools
 
4.6
Dining Options
 
4.5
Room Comfort
 
4.7
4.7 out of 5
"This was our second all-inclusive experience, first all-adult upscale. The Royal Suites lodging is at the far end of the resort from the Royal Suites private beach area but the dedicated golf cart tran..." – MTNesters
150 out of 161 (93%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.7
Service
 
4.7
Beaches & Pools
 
4.6
Dining Options
 
4.5
Room Comfort
 
4.7
4.7 out of 5
"This was our second all-inclusive experience, first all-adult upscale. The Royal Suites lodging is at the far end of the resort from the Royal Suites private beach area but the dedicated golf cart tran..." – MTNesters
150 out of 161 (93%) customers would recommend this product to a friend.
pool located on patio of royal junior suite Amazing Helios Plenty of these crawling around. But didn't bother anyone. Pool area private beach for guests of the Royal Suites View from the Saltwater Pool Cabana Jr. Suite Private Pool Coconut shrimp @ Helios Pre-Cabaret Show Salt pool The Infinity Pool by the Sea Room Jr suite TRS Infiniti pool view Royal suites private pool saltwater pool overlooking ocean The beach
All Customer Reviews
1-4 of 142 reviews. Sort by
October 20, 2019
Amazing!!

I must say this was the best resort I have ever visited. The room was beautiful and very well equipped (we had a suite with a private pool--was was so awesome). The food was the best at any resort--did not have one bad meal The staff was so helpful. It was so nice to have transportation all over the resort--there are 3 connecting resorts and we visited all of them. I know we will go back to this resort and can't wait to visit more TRS resorts. The pools were so nice and the grounds very clean. The only thing missing was a beach--the other resorts had a beach but it needs a little more sand. Can't blame them for nature. The ocean is quite rocky so you have to walk a little way to get to sand.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Virginia
Age: 45-54
Travel: 3-6 trips/year

October 18, 2019
Wonderful trip!

TRS Yucatan is a beautiful resort and exceeded my expectations in almost every way! We did have a few minor issues that I will address later on. This was our first trip out of the United States, as well as our first time at an all inclusive. I'm afraid I may have spoiled us for other resorts! I'll start with the pros: • The resort grounds are STUNNING. There's greenery, nature, and wildlife everywhere you look. Everything is well maintained, and you can tell they put a lot of effort in designing this resort to make it work with the environment. • Our room could not have been better. We booked a junior suite with pool. We ended up in room 6809. If possible, get this room or at least this building! Since it's a room with a private pool, it's on the first floor. Plus, it's in the furthest building in resort, so it's very private, but it's also steps away from the infinity pool. Best of both worlds. The room was beautiful, and I loved having a private pool to hang out in. • Speaking of the pool, we had a blast at both the infinity pool and the beach. We didn't go to the saltwater pool or la terraza so I can't speak to those, but they looked nice. The locations we did hang out at were beautiful, relaxing, never too crowded, and never boring. If you like to people watch, the infinity pool is the place to be. • The service at this resort is unlike anything I've ever experienced. Almost every single employee made an effort to go above and beyond every single time. Even at the worst, I cannot fault a single employee in the TRS section. Palladium clearly puts the best of the best in TRS and it shows. I cannot even express how impressed I was, you'll have to experience it yourself. • The food and drinks! Oh my goodness. Not a bad meal to be had. We loved almost everything we ate. The quality was outstanding. We ate whatever we wanted, we drank the water, we drank the drinks. No upset stomachs or food problems whatsoever. The cons (mostly followed check in on the first night): • Although check in itself was smooth, when we got to our room, we discovered that our tv was not set up yet. It said something like "no guest checked in" which was a little unnerving. In and of itself, this isn't really an issue, but it was a symptom of a bigger problem: for whatever reason, it took nearly 6 hours to get us set up 'in the system' after we checked in. We stayed in our room the first night and called for room service (normally you can order this from the tv, but, no tv). When we called, of course there wasn't a record of us. Luckily this was an early experience with the outstanding service of this resort, and we were not hassled or told we had to wait once I explained the situation, they simply took our order, no problem. If we'd tried to go to a restaurant, I suspect we would have been turned away, as your room number and name are checked against their records at each one. By the time we went to bed, this had been resolved. Our butler was lovely and very apologetic. • There are supposed to be two bottles of liquor in the room for your use. When we arrived there was none. It's not a big deal, and we received the bottles the next day, but it was a bummer since we stayed in the room that first night. I'd really been looking forward to having a nice drink and unwinding after a day of travel. I also didn't realize at the time that we were right next to Gaia bar, and I could have just popped over there for a drink. Next time I'll know! • Also that first night, something was wrong with our safe when we arrived and it needed to be reset by security before we could use it. Not a problem, butler called security and let us know they should be by soon, which is the primary reason we decided to stay in the room in the first place. We were essentially waiting around for security to show up. The butler followed up several times, but security did not show up until the following afternoon. This was pretty frustrating because we felt we couldnt go too far away and had to constantly come back to the room to check on things. The security gentleman finally showed up, came in, went straight to the safe and reset it, then left immediately. No real greeting, no explanation, no apology for showing up nearly 24 hours after his presence was requested. This is not an issue, but stands out as a little jarring when compared to the level of service from literally everyone else we encountered. He was not impolite, but he wasn't the kind of friendly we'd already begun to grow used to by that time. Once we got past the above issues, everything went very smoothly the rest of the week. We didn't get too worked up about any of the above and are pretty relaxed people in general. It just kind of felt like it wasn't expected that we would show up, between the tv, not being in the system, no alcohol that's supposed to be set up for all guests, and the safe not being ready to go. I felt like someone was about to show up and tell us we were in the wrong place or something. However, the butler was very reassuring and everything did get resolved, so no harm, no foul. Things just happen sometimes! The rest of the week more than made up for the bumpy start. If I could make one request of the resort, it would be to somehow more clearly label/post where shuttle carts are going and where they actually stop. We seemed to be the only people struggling with this, so maybe I just missed something, but so many carts would go right past us waiting, or if we did get on one, it would only go to the TRS lobby and no further. We ended up just walking everywhere, which was fine with us. If you have mobility issues, you may want to visit with your butler about the shuttle situation and sort it out; we just couldn't be bothered when it was so nice to just walk. Overall, I cannot imagine a better resort to spend my vacation time at. Period. Our few cons are minor and were mostly flukes that didn't really bother us too much. We found very few faults and so much to love. We are already planning the next trip back to this resort!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: South Dakota
Age: 25-34
Travel: 1-2 trips/year

September 30, 2019
My favorite Resort

My husband and I took this much needed trip without the kids as part of my birthday present. It has been the best gift he has ever given me. The hotel, suite, pool, beach and grounds are beautiful! The staff is so warm and friendly and always wanted to be of service. The food and drinks and amazing!! I did not want to leave. My husband and I want to make this an annual trip, it was that awesome. Highly recommended to anyone looking for a vacation of your dreams. Thank you TRS team for a wonderful stay!!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: California
Age: 35-44
Travel: 3-6 trips/year

September 23, 2019
Would Come Again

From the moment we arrived, the hospitality from the staff was extremely warm. They truly go above and beyond to accommodate and even anticipate your needs. There were no issues with check in or check out, despite booking through a third party service. What drew me to the resort initially was the architecture and design. In person, it's truly breathtaking. You can tell that the designers truly took their time with each piece of the hotel. From the main lobby to the bathrooms, everything was breathtaking.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Los Angeles, CA
Age: 25-34
Travel: 3-6 trips/year

Room Information

TRS Yucatan Hotel (Adults-Only) features 454 rooms in 13 villas with garden views. Amenities include a Jacuzzi, satellite TV, daily-refilled minibar, air-conditioning, Wi-Fi, 24-hour room service, pillow menu, aromatherapy menu and nightly turndown service.

Room Details

Junior Suite
Hotel/Studio Unit Details

Junior Suite Private Pool
Hotel/Studio Unit Details

Suite
Hotel/Studio Unit Details

Romance Bungalow
Hotel/Studio Unit Details

Suite Private Pool
Hotel/Studio Unit Details

What's to Love

It's all-inclusive, all-adult and all-aahsome - you'll feel like royalty the moment you arrive.

Zentropia Spa - waterfalls, vapor baths, hydromassage and couples' massage. Swoon.

Chilling at the Royal Beach Bar - travelers report that the service was off-the-charts.

The Butler service, 24-hour room service and two bars just for Royal Suites guests.

 

What We'd Change

It's a luxury hotel nestled within a big complex, but not to worry: there are golf carts to take you around.

 

Why You Should Go

It's 50 miles from Cancun airport, but after the drive, your first cocktail will taste amazing.

The private pool with built-in Jacuzzi and wait service means you'll never be drink-less.

For those wanting to explore, the ancient ruins of Akumal are seven minutes away. Get your antiquity on.

On land, there's archery, shuffleboards, ping pong and more. Bring your A game, beach lovers.

Available Amenities

  • Tour Assistance
  • Beach
  • Cable/Satellite TV
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Jacuzzi
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Shuttle Service
  • Sailing
  • Fishing
  • Aerobics
  • 24 Hour Front Desk
  • Safe Deposit Box
  • Basketball
  • Medical Services ($)
  • Porter/Bellhop
  • Nightclub
  • ATM/Banking
  • Beach Towels
  • Spa Services ($)
  • Wedding Services ($)
  • 24 Hour Room Service
  • Business Services ($)
  • Honeymoon Packages ($)
  • Travel Agency
  • Free Parking
  • Beauty Salon ($)
  • Evening Entertainment
  • Swim-Up Bar
  • Game Room ($)
  • Wireless Internet in lobby
  • 18 Bars/Lounges
  • Banquet Facilities ($)
  • 18 Restaurants


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Horseback Riding
  • Mayan Ruins
  • Shopping
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

TRS Yucatan Hotel - Adults-Only

Carretera Chetumal-Puerto Juarez Km 256-100, 77710 Municipio Solidaridad

+011 52 984 877 2100

Hotel Description

TRS Yucatan Hotel (Adults-Only): Noble Beach Prize Winner for Best Night Vibe

Beach Citizens, you're going to be rocked when you experience this Yucatan Gem. Here, you'll be nestled into the exclusive adults-only section of the resort where you can revel in the endless adult beverages, gourmet cuisine and VIP service. The butler service, here, is ready to pamper. Royal Room Service for breakfast is a must-nosh that includes everything from fresh pressed juices to seasonal fruit to pancakes & homemade muffins. At the sister resorts, there are more places to party and grub and water sports to dive into. Of course, we know you'll want to hit Zentropia Spa for royalty R & R. It's red-carpet treatment. And then some.

DINING

El Jardin Restaurant
Type: International
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 1:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description: Exclusive to guests of TRS Yucatan Hotel (Adults-Only). Personalized service and featuring buffet or a la carte service.

Kabah
Type: International
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 1:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description: Exclusive to guests of TRS Yucatan Hotel (Adults-Only). Personalized service and featuring buffet or a la carte service.

Steakhouse
Type: A la carte steakhouse
Hours: Open daily, 5:30pm-10:30pm
Description: A la carte steakhouse.
Dress code: Shirts with sleeves are required.

Italian
Type: A la carte Italian
Hours: Open daily, 5:30pm-10:30pm
Description: A la carte Italian.
Dress code: Shirts with sleeves are required.

French
Type: A la carte French
Hours: Open daily, 5:30pm-10:30pm
Description: A la carte French.
Dress code: Shirts with sleeves are required.

Show Dinner
Type: A la carte
Hours: Open daily, 5:30pm-10:30pm
Description: A la carte cuisine during the show.
Dress code: Shirts with sleeves are required.

You'll also get to eat & drink at the sister resorts: Grand Palladium Colonial, Grand Palladium Kantenah, & Grand Palladium White Sands.
Six buffet restaurants.
Thirteen a la carte restaurants.

All hours are subject to change.



BARS/NIGHTLIFE

Lobby Bar
Daily, 8am-midnight.

La Terraza Bar
Daily, 8am-midnight.

Las Rocas Bar
Daily, 10am-6pm.

You'll also get additional bars at the sister resorts: Grand Palladium Colonial, Grand Palladium Kantenah, & Grand Palladium White Sands.
Eight lobby bars.
Seven pool bars.
Three beach bars.



BEACHES AND POOLS

Get ready rock stars, this VIP beach area with Bali beds (where you'll never be empty-handed) has your name on it. There's a private pool for TRS Yucatan Hotel guests, and plenty of room to rest and relax in the sun. With the sister resorts near, you'll have a total of eight pools for chilling.

SPORTS/ACTIVITIES

Water

  • Sailing
  • Snorkeling
  • Fishing
  • Windsurfing
  • Kayaks

Available for an additional charge:

  • Scuba
  • Deep sea fishing

Land

  • Fitness
  • Tennis
  • Basketball
  • Ping-pong
  • Archery
  • Shuffleboard
  • Beach volleyball
  • Soccer
  • Mini golf


INTERNET

Complimentary Wi-Fi is available.

SPA SERVICES

Zentropia Spa offers a wide range of relaxing treatments, including massages, body treatments, facials and salon services.



WEDDING/HONEYMOON

Wedding packages are available to make your day unforgettable. Contact the front desk for details.



CHILD CARE

TRS Yucatan Hotel is an adult-only resort.

ADDITIONAL INFORMATION

Location
TRS Yucatan Hotel (Adults-Only) is located on more than 300 acres of seafront property shared with four sister properties and just 20 minutes from Playa del Carmen and seven minutes from Akumal. Located 50 miles south of Cancun International Airport.

Check-In/Check-Out
Check-in 3pm. check-out noon.
Adults Only. Minimum age for check-in and stay is 18 yrs.
A valid credit card may be required upon check in for possible incidentals not included in your hotel reservation.

Spring Break/Youth Policy
Policy for Spring Breakers or Student Groups: Palladium Hotel Group does not accept these type of groups at any time of the year, regardless of their age and whether or not they are escorted. At Palladium Hotel Group we reserve the right to withhold admission should any of these groups make a reservation and come to stay at one of the resorts. Official photo ID and full stay deposit will be required at check-in if it is obvious that the group is made up of students traveling together. Guests will be removed from property in the case of any disturbance or complaint from other guests or hotel staff.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Sister Resort Privileges
You'll have access to Grand Palladium, Kantenah and Colonial.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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$1,500 in Resort Credit More
4 days, 3 nights
Travel Dates 11/21 - 12/23
Starting at $749 was $1119
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!
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