What We Love
- Chic, breathtaking interiors in warm earth tones with stunning vistas of the turquoise sea.
- The cushy spa that boasts a dreamy hydrotherapy circuit and sumptuous spa treatments.
- Enjoy a FREE round of golf.
Things to Know
- The resort is located only 20 miles south of the airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- All guests can enjoy 24-hour room service and access to the hotel concierge.
Resort Details
- Barefoot Grill
Enjoy light lunch specialties in a casual and relaxed outdoor setting
- Bordeaux• À la carte French cuisine in a romantic, elegant atmosphere; features wine cellar• Approximate seating capacity: 76
- Coco Cafe• Enjoy premium coffee and snacks in a casual and relaxed atmosphere• Late night bites
- El Patio• Savor Mexican à la carte cuisine in a traditional authentic ambience• Approximate seating capacity: 74
- Himitsu• Specializing in a fusion of Pan-Asian à la carte specialties• Three teppanyaki tables available (must request in advance)• Approximate seating capacity: 68
- Oceana• Fresh seafood presented in a quiet and romantic seaside setting• Approximate seating capacity: 60
- Portofino• Enjoy delectable Italian à la carte cuisine; features wine cellar• Approximate seating capacity: 74
- Preferred Beach ClubBreakfast a la carteLounge beach club experience exclusive for preferred club guestApproximate seating capacity: 60
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Seaside Grill• Located pool side with stunning ocean views serving à la carte grilled specialties• Approximate seating capacity: 60
- Various Bars/Lounges
Barracuda: Pool and beach bar offering signature cocktails
Desires: Contemporary music lounge featuring flat screen TVs, dance floor and DJ
Manatees: Relax with a refreshing cocktail at this swim-up pool bar
Rendezvous: Lobby bar featuring chic furniture for lounging with a refreshing cocktail and live music at night
Showtime: Sip your favorite cocktail while enjoying our nighttime entertainment
Sugar Reef: Bar serving your favorite tropical cocktails
Palapa Beach Bar
- World Cafe• A buffet-style international restaurant; show cooking experience with theme stations• Approximate seating capacity: 250
- Sip, Savour & SeeDine Around Plan at nearby resorts.
- All-inclusive meal plan
- Beauty shop/salon†
- Boutiques/stores†
- Car rental desk†
- Concierge desk†
- COVID test onsite
- Currency exchange†
- Doctor on call†
- Exercise gym
- Golf,Offsite†
- All-inclusive meal plan
- Beauty shop/salon†
- Boutiques/stores†
- Car rental desk†
- Concierge desk†
- COVID test onsite
- Currency exchange†
- Doctor on call†
- Exercise gym
- Golf, Offsite†
- Health club†
- Jacuzzi
- Laundry/Valet service†
- Non-smoking rooms available†
- Pool†
- Restaurant†
- Spa†
- Tennis court†
- Water sports†
- Please contact the hotel for additional information.
† Fees may apply
- Beach
- Billiards
- Bocce court
- Dancing
- Fitness center on-site*Please note: All fitness facilities are open limited time in accordance with local laws
- General †Activities/Entertainmento Art, Wine & Cheeseo Make your own Pizzao Billiard Tableso Giant Chessboardo Foot Billiard Courto Aqua Strongo Aqua spinningo Paddle Boardo Paella Cooking Experienceo Kitchen Touro Macrame classeso Pharmacy shop
- Hot tub †
- Jacuzzi
- Non-Motorized Water Sports †
- Kayaking
- Sailing
- Snorkeling - PoolUpgraded the existing pool with an “artificial beach” on one side. The entrance of the pool now has a beach-like access and feeling for guests.(Activities pool)
- Sailing †Catamaran
- Spa †
For those seeking a sanctuary for the senses, Secrets Spa by Pevonia® offers a sublime atmosphere of pure indulgence combining hydrotherapy and a wide variety treatments creating a refreshing, invigorating and peaceful experience.
- Tennis court †1 Tennis Court
- Water activities †
- Water Aerobics
- Pool Volleyball - Windsurfing †
- Golf location (onsite/nearby) †
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
23865 reviews
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Jul 17, 2025We had an amazing time. The food was great, there were lots of activities throughout the day, and the staff was incredible. Roger, our concierge was extraordinarily accommodating. Definitely recommend!
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Jul 16, 2025
A fantastic hotel with even more fantastic staff
So we had to leave this beatuiful hotel after a fantastic 2 weeks..💖 It was our first time here from the UK..( I was the lady with short blue hair ) we had a fantastic time..💙 Yes the beach has been hit or miss..but it didnt spoil our fun we still manged to have some days in the sea..there is always something going on in the day time and night time..so you never get bored.. the food is amazing...and the staff are just the best they can't do enough for you..and they are what make the holiday extra.. But the ones who made it more special for me..💙 Mr ice cream man...you always had the sweetest smile on your face even when it was hot hot...a lovely young man,sorry I didn't get your name(but I have included a picture of you) The lady who looked after us in the evening in the lobby bar..again the sweetest smile..sorry I didn't get your name..(but I have included a picture of you) Omar who served us in the grill house..we only got to meet him once..but that once left a lasting experience..a true gentleman But..the one who wowed us the most was the lovely Estefania we were greeted by her on the first morning for breakfast with a big smile..and she just looked after us everyday..she went out of her way a few times to make sure we had a fab hoilday...she is just an absolute star and a credit to the hotel..her customer service is the best..so thank you for looking after us 💖 I left a piece of my heart in this hotel..🇲🇽💖 But we will be back thank you mexico 🇲🇽
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Jul 15, 2025
We had such a great time here that we would definitely go back!
The resort is so beautiful! The food at every restaurant was excellent! The staff were all very friendly and efficient!
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Jul 15, 2025
FIFTH TIME HERE, WILL KEEP COMING BACK!
All my previous reviews about this resort still stand - we keep coming back because it's that good. If I had to flag one thing - food has changed - variety is not as great, desserts and pastries need a little help. But if that's the worst thing - then that won't stop us from returning next year. The bed and pillows were very comfortable, our room was cleaned every day and turndown service was each night. As always staff is excellent - from lobby, to pool, to restaurants, to housekeeping - and all in between. There was quite a bit of seaweed at the beach this year - so we spent every day at the pool. And that was fine by us! An extra warm thank you to the incredible team members who went above and beyond for us and who deserve all the recognition they can get - Miguel our pool waiter (who was also our pool cabana waiter!), Edwin at the bar who makes amazing smokey cocktails at the preferred club, Roger our old concierge who still remembers us years later, Marco our concierge this year who made sure we have everything we needed in our room each day (some special requests), Yareli and Jessica in the spa for amazing massages, Enrique at the gym who was so happy to help with anything, Edy the pool concierge, Erick also at the pool, and an extra big thank you to Guillermina at the breakfast buffet whose homemade tortillas were hands down the culinary highlight of our stay.
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Jul 15, 2025
Staff is top notch
This was my second time staying at this resort and although the beach was not swimmable due to the algea, the overall experience was made special by the staff. Particularly our personal concierge Alfonso. He was always so friendly and attentive. I had to see a doctor while on the property and he personally walked me over and followed up with me to make sure I was ok. Thank you Secrets for hiring such caring and warm hearted staff!
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- AdvisoryThe Hotel is maintaining its high standards. - World Café: Redesigned with modern furnishings and expanded international cuisine (completing July). Buffet temporarily relocated to the convention center. - Preferred Club Lounge: Upgraded ambiance with improved décor (completing September). Temporary lounge in the Presidential Suite Oceanfront. - Seaside & Oceana Restaurants: Coastal-inspired redesign with expanded outdoor seating and new menus (completing November). Meals served at World Café
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Minimum check in age is 18 year round.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.