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Royalton Riviera Cancun

Mexico - Riviera Maya

Our Rating

4 Nights with Air from $809 All-Inclusive
Info Customer Reviews Questions & Answers

Blue waves crowned with foam roll over the glistening sands of one of Riviera Maya's top beaches, at the All-In Luxury, ... More

Customer Rating 110 Reviews
Value
 
4.2
Service
 
4.2
Beaches & Pools
 
4.2
Dining Options
 
4.2
Room Comfort
 
4.4
4.3 out of 5
"My husband and I went to join our daughter and her husband, and his family for a week and had perfect weather every day. The resort was brand new, having opened in Dec. 2014, and we were there in early..." – vipsen
101 out of 125 (81%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.2
Beaches & Pools
 
4.2
Dining Options
 
4.2
Room Comfort
 
4.4
4.3 out of 5
"My husband and I went to join our daughter and her husband, and his family for a week and had perfect weather every day. The resort was brand new, having opened in Dec. 2014, and we were there in early..." – vipsen
101 out of 125 (81%) customers would recommend this product to a friend.
Our view Sunrise babes bday this was complimentary along w/slice of cake & bottle of wine Awesome beaches Luxury Junior Suite Main Pool Beach
All Customer Reviews
1-4 of 110 reviews. Sort by
November 15, 2019
Don't go here!

My husband and I visited the resort for 5 days and four nights. The food was ok but the staff was rude, unwelcoming, we felt very strange and the rooms are old, poorly constructed, you can hear everything! The rooms smell as well, there are mosquito's everywhere. If you loose something, don't even think about getting it back. My husband left his Ray Bans by the pool, we went to the lost and found and got very little attention. The whole place is a rip off, we rented a car thru Hertz at the resort and visited a few locations in the area, the people are scammers! We met other couples who were there and felt the same way we did, not welcome. This was a last minute trip for us but for anyone who is booking a vacation, stay away from this place and Cancun. The customs line at the airport took over an hour. We have learned, we loved Cabo so wanted to give Cancun a try...but never again. Spend the extra money and go somewhere else. The beaches here are terrible except for Isla Mujeres. There was seaweed everywhere. I honestly have only one nice thing to say and that's about the Zen restaurant, the food was great! Other than that, it was a terrible experience and the people are unbelievably rude and rip you off anywhere you go. Even with the rental car, they tried to rip us off with the gas so we got the keys back and went to fill it up ourselves.


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Overall Rating: 2
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
2.0
Dining Options
 
3.0
Room Comfort
 
2.0
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From: New Jersey
Age: 25-34

September 11, 2019
Amazing - Excellent Service

The customer service is excellent! All the staff was incredibly attentive and helpful. I was a bit nervous that there were no dinner reservations allowed, but after the 1st dinner I realized it was not an issue. There were no long waits and the restaurant staff was organized, friendly and efficient. The food was rather tasty as well. There are several families with lots of kids. It didn't bother me, but my husband would have preferred more adult only options. All in all it was an amazing property with excellent service.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
3.0
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From: Detroit, MI
Age: 45-54

September 2, 2019
Vacation

Royalton was nice not as nice as the Royalton in Jamaica, there want much to do but was relaxing and people were great! The diamond club part was ahhh? The diamond lounge in other resorts was top shelf liquor food coffee desserts and everything. This place has nothing!! They had old desert sitting there and that's it a tiny like room coffee machine lol nothing else no liquor no food nothing for diamond? Not sure we would go back over other resorts. But really want bad if you haven't seen the other really nice places.


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Overall Rating: 4
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: New Jersey
Age: 35-44
Travel: 1-2 trips/year

August 28, 2019
Not what is advertised.

CONS: the first day we arrived the company that drove us to the hotel was very nice and professional. When we arrvived to the hotel the view was very nice. and were notified by a gentleman named LAZARO. that our room was not ready and to check back in 30 min; which we were ok with. After 30 min my husband whom is african american went to the front desk to check if the room was ready, as the same person named lazaro in spanish said that, my husband was dumb for coming and asking him again and that he was not giving us the room until he felt like it. at this point my husband was in disbilief, and he had no idea my husband spoke spanish, after my husband confronted him, he ended up upgrading us to the diamond club and made us sign a document that we could not discuss what happened with anyone. once we got to the room one of our beds was drenching wet and through out our whole stay was never chnaged. myself and my two toddlers had to sleep in the same bed. *the beach was UNHABITABLE, so if you are a beach person STAY away. They said it was seedweed season, but not one soul was in the water; it was inpossible to get through the feets of seedweed that was piled up Pros: Restaurants had a lot options, but felt like we were treated different every time, not sure if it was because we are not caucasian. the architecture of the resort is beautiful and the entertaiment was very nice.


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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: baltimore, MD
Age: 25-34
Travel: 1-2 trips/year

Room Information

Royalton Riviera Cancun features 1,183 luxurious accommodations all equipped with Royalton's exclusive DreamBed(TM) and amenities sure to please including air conditioning, a full bathroom, 24 hour concierge and room service, 250 thread count sheets, USB recharging and Bluetooth audio stations, complimentary Wi-Fi, safety deposit box, rain showers, satellite TV, and a stocked mini-bar.

Room Details

Luxury Junior Suite
Hotel/Studio Unit Details

Luxury Suite with Terrace Jacuzzi
Hotel/Studio Unit Details

Luxury Junior Suite Ocean View
Hotel/Studio Unit Details

Luxury Suite Ocean View with Terrace Jacuzzi
Hotel/Studio Unit Details

Luxury Junior Suite Swim Out
Hotel/Studio Unit Details

Luxury Family Suite Ocean View
Hotel/Studio Unit Details

Luxury Junior Suite Ocean View Diamond Club
Hotel/Studio Unit Details

Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club
Hotel/Studio Unit Details

Luxury Junior Suite Swim Out Diamond Club
Hotel/Studio Unit Details

Luxury Family Suite Ocean View Diamond Club
Hotel/Studio Unit Details

What's to Love

Royalton Riviera Cancun is right by the airport, so it'll be no time before you're able to get your toes in the sand!
 

What We'd Change

There aren't any motorized water activities available at the resort, but there's plenty of places nearby where you can rent!
 

Why You Should Go

Royalton Riviera Cancun has amenities that will make you feel right at home, that on top of the amount of activities in nearby make this an opportunity you just can't afford to miss.

Available Amenities

  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Casino ($)
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Pool Bar
  • Swimming Pool(s)
  • Tennis Court(s)
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Safe Deposit Box
  • Medical Services ($)
  • Game Room
  • 9 Restaurants
  • Spa Services ($)
  • Shopping
  • Snack Bar
  • Teen Club
  • Laundry Facilities
  • Massage/Spa Treatments ($)
  • Wedding Services ($)
  • 24 Hour Room Service
  • 15 Bars/Lounges
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Wireless Internet
  • Tour Desk
  • Flat Screen Television
  • Outdoor Pool
  • Fitness Center
  • Introductory Scuba Lesson
  • Evening Entertainment
  • Swim-Up Bar
  • ATM/Banking ($)
  • Near the beach


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Helicopter/Airplane Rides
  • Hiking/Biking Trails
  • Historical Site(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Marina
  • Nature Park(s)
  • Parasailing
  • Sailing
  • Shopping
  • Snorkeling

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Royalton Riviera Cancun

Carretera Federal 307 Tulum-Cancun KM 332,15 SM31, MZ 03

011-52 998 283 3900

Hotel Description

Royalton Riviera Cancun: Bask in the Perks of All-In Luxury

Blue waves crowned with foam roll over the glistening sands of one of Riviera Maya's top beaches, at the All-In Luxury, Royalton Riviera Cancun. Comprised of 3 distinct sections that are packed full of amenities, The Royalton Riviera Cancun offers a 5-star luxury experience at a 4-star price tag. If you're in need of some luxurious pampering, incredible amenities and exceptional service, grab the family and take the getaway you deserve!

Guests of this resort can enjoy a beautiful stretch of beach featuring loungers, shady umbrellas and palapas, and beachfront cabanas. The resort's main freshwater pool boasts a joined Jacuzzi and offers its own set of comfy loungers and plush towels. If you have an eclectic pallette you're in luck, be sure to squeeze in a lunch break at any one nine delightful dining options . Opa! offers a feast of tasty Mediterranean fare, while Zen treats your taste buds to the best of Japanese cuisine. Never miss a game with Score Sports Bar and Lounge, playing the top sporting events happening in the U.S. and around the world.

Whether you're hanging out at the beach or seeing the sights, there are tons of things to do during the day. Start a game of beach volleyball with the kids, take some kayaks out on the water, or take the day to pamper yourself at the Royal Spa. With over 2,000 square meters complete with treatment rooms offering a full range of services, a hydrotherapy circuit, and a beauty salon, this relaxtion station is just too good to pass up.

This hotel is All-Inclusive
Features include:

  • Unlimited luxury dining 24-hours a day
  • Unlimited drinks, including domestic beers and cocktails
  • Concierge service around the clock
  • Daily activities
  • Nightly entertainment


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Gourmet Marche
Type: Buffet
Hours: Breakfast - daily, 7:30am-11am; Lunch - daily, 12pm-3:30pm; Dinner -daily, 6:00pm-9:30pm
Description: International and local buffet complete with a special childrens buffet and healthy options.
Dress code: Resort casual - shorts or jeans, t-shirts or polo shirts. Swimwear must be covered. Shirt and footwear required. Resort evening attire for dinner - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Zen
Type: Japanese
Hours: Dinner - daily, 6pm-9:30pm
Description: Offering delicious Japanese cuisine served a la carte. Reservations required.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Hunter Steak House
Type: Steakhouse
Hours: Dinner - daily, 6pm-9:30pm
Description: Enjoy fine dining in a stylish setting. Offers private wine cellar dining for an additional cost.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Graze Italian Trattoria
Type: Italian
Hours: Lunch - daily, 12pm-3:30pm ; Dinner - daily, 6pm-9:30pm
Description: Serving traditional Italian favorites by the beach.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

OPA!
Type: Mediterranean
Hours: Dinner - daily, 6pm-9:30pm
Description: Offering a selection of Mediterranean dishes from both land and sea.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Armadillos
Type:
Tex-Mex
Hours: Dinner - daily, 6pm-9:30pm
Description: Enjoy a selection of Tex-Mex favorites served a la carte.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

The Beach Club Grill
Type: Caribbean
Hours: Lunch - daily 12pm-3:30pm; Dinner - daily, 6pm-9:30pm
Description: Serving up traditional Caribbean favorites by the beach.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Agave
Type: Fusion
Hours: Dinner - daily, 6pm-9:30pm
Description: Enjoy a fusion of indigenous Mesoamerican cooking combing Spanish cuisine with a mix of European cuisine.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Score Sports Bar and Lounge
Type: Sports Bar
Hours: Late night snacks - daily, 11pm-6am
Description: Enjoy a selection of grilled specialties while watching your team play back at home.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Caffe Lounge
Type: Coffee Bar
Hours: Open daily
Description: Enjoy a selection of coffees, cappuccinos, espressos, baked treats and ice creams.

Scoops Gelato
Type: Ice Cream Parlour
Hours: Open daily
Description: Choose from a selection of parlour favorites.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

All hours are subject to change.

BARS/NIGHTLIFE

Score Sports Bar and Lounge
Open daily, 12pm-11pm.

Lobby Bar
Open daily, 9am-12apm.

Martini Mix
Open daily, 6pm-10pm.

Tides Beach Bar
Open daily, 10am-5pm.

Sands Beach Bar
Open daily, 10am-11pm.

Nautica Beach Bar
Open daily, 10am-4pm.

XS Disco Bar
Open daily, 11pm-2am.

Dips Swim-up Bar
Open daily, 10am-5pm.

Chill Swim-up Bar
Open daily, 10am-5pm.

Encore Swim-up Bar
Open daily, 10am-5pm.



BEACH

Royalton Riviera Cancun is nestled along a beautiful stretch of white sand beach with loungers and palapas for shade..

POOLS

Royalton Riviera Cancun sports a whopping 11 swimming pools through the property, including a children's pool and splash park.

SPORTS/ACTIVITIES

Water

  • Splash park
  • Kayaks
  • Snorkeling
  • Introductory scuba diving lesson
  • Non-motorized water sports

Land

  • Movie screen
  • Table tennis
  • Aerobics slasses
  • Beach volleyball
  • Board games
  • Fitness center


INTERNET

Royalton Riviera Cancun offers complimentary Wi-Fi throughout the resort.



SPA SERVICES

Royalton's Royal Spa offers a wide variety of treatments sure to soothe.
Treaments include:

  • Massages
  • Facial treatments
  • Beauty salon
  • Hydrotherapy circuit
  • Saunas
  • Steam rooms
  • Manicures & Pedicures


WEDDING SERVICES

Royalton Rivera Cancun offers wedding and honeymoon services for an additional charge. Please contact the front desk for details.

ADDITIONAL INFORMATION

Location
Royalton Riviera Cancun is located just 15 minutes from the Cancun International Airport (CUN).

Check-In/Check-Out
Check in: 3pm. Check out: 11am.
A valid credit card or cash deposit will be required upon check-in for possible incidentals not included in your hotel reservation.

Sanitation Tax
Effective March 1, 2019, guests are required to pay a sanitation tax of $25.35 Mexican pesos per room, per night (approx. $1.33 USD), designated for environmental purposes. Please be mindful of the fluctuation of exchange rates, as this exact dollar amount may vary.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 11/7 - 12/22
Starting at $809 was $2259
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
5 days, 4 nights
Travel Dates 12/24 - 1/5
Starting at $1499 was $2759
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
5 days, 4 nights
Travel Dates 1/6 - 3/31
Starting at $919 was $2989
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!

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