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Paradisus Playa del Carmen La Perla

Mexico - Riviera Maya

Our Rating

5 Nights with Air from $979 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
4.5
Service
 
4.7
Beaches & Pools
 
4.2
Dining Options
 
4.5
Room Comfort
 
4.8
4.6 out of 5
"My partner and I just spent 4 delightful days at La Perla. We had a swim-up suite and it was just wonderful.Decor at the resort is very modern. Check-in was speedy. We had one problem with our TV, it s..." – Spyrogirl2
297 out of 336 (88%) customers would recommend this product to a friend.
Main pool on La Perla side at night LaPerla Pool Special gift from the Paradisus to celebrate our anniversay!! Bed Izumi Restaurant Poolside at the Paradisus!! Royal Srvice pool April 2017 Hotel View Beach view Me on the beach LA Palpa resturant by the RS pool Swim up to rooms. Newly wed fun in paradisus playa del carmen April 2017 Paradisus Beach One of the lounges at night (La Esmeralda side) View from entry area. Paradisus La Perla 2016 First dinner. Salmon was amazing We loved our Patio and used the Jacuzzi every night! Beach View
All Customer Reviews
1-4 of 295 reviews. Sort by
June 10, 2019
Girls weekend

This was my first time using cheapcarribean.com and everything went smoother than I expected! Paradisus was beautiful, quiet when needed and busy when looking for entertainment. We had a swim up room and it was totally worth the money because the pool is the best feature of the resort. The beach was beautiful however the seaweed was extensive but it’s a problem all over the Caribbean and there are excursions to take you to a more beautiful views. We were only there for 4 short days so it consisted of pool time and relaxing. The staff at Paradisus was so polite and friendly! We were talking about going back on the flight home! Looking forward to booking through cheap carribean again!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Massachusetts
Age: 25-34
Travel: 1-2 trips/year

June 1, 2019
Our little slice of Heaven

We absolutely LOVED La Perla! I researched for weeks before finally booking this resort. I wanted to find somewhere with multiple quality dining options, fun pools and great service. We tried a different restaurant each night and were very impressed. We did struggle with service one evening at the Market, but I am going to assume it was just an off night and not a true reflection of their restaurant. There were quality food and drink options everywhere we went. We appreciated the variety of it all! The pools are wonderful! Both have a swim up bar that you never have to wait long at, friendly bartenders and EXCELLENT drinks. There is always someone around offering towels, service and asking if there is anything you need. We chose to book the ROYAL SERVICE for our stay and i promise you - IT IS A MUST. You get a personal butler who will answer any question you have within moments via text message, make all of your reservations for you, arrange transportation and customize your room with ease. We were very grateful for this level of personal service. With the Royal upgrade, you also get a private restaurant called La Palapa which ended up being our favorite. The breakfast and lunch there were hands down - the best!!!! It was NEVER busy, there was never a wait and always had the best service. There is also a private pool just for Royal Service guests, which was a little more quiet and relaxed than the other pool. We received complimentary turn down service each night, amazing room service and a really thorough cleaning staff every day - included! There are also fresh snacks and drinks available in the Royal Service tower all day long. Honestly - it was amazing. I would absolutely book this same service again in the future. We did a day trip to Cozumel while we were there and that was also an awesome experience! A cab from the hotel was about the price of one drink and the ferry little more than two starbucks coffees :) for a 40 minute trip to the Island. Definite MUST! This resort is also an adults only resort. Let me tell you how awesome that was!!!!!!!!! When dining at some of the restaurants however, you will run into families because the restaurants are shared with the sister resort La Esmerelda. It definitely reminded me how grateful we were to be at an adults only resort. The only negative thing I could say about the resort was that the beach was extremely disappointing. This really doesn't have anything to do with the resort, because after researching, this is just a common problem everywhere. The seaweed has made all the beaches rather unusable. The water is never safe to go in and the beaches are always lined with gross and stinky seaweed. We really did not care and it did not affect our stay at all, but we were not able to spend any time on the sand or dipping our toes in the ocean at the resorts private beach front property.Additionally, the "resort credit" listed when booking means absolutely nothing. It is not credit, it is a book of coupons for a few dollars off here and there of various things. We didn't use a single one and none of it was even remotely interesting. We had an amazing time and would recommend this resort to anyone. We never came across anyone our entire trip that wasn't kind, smiling and fun! Even browsing the streets in Cozumel or walking 5th Ave in Playa Del Carmen we felt 100% safe and encountered wonderful people! We can't wait to go back!

Our little slice of Heaven Our little slice of Heaven
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: South Dakota
Age: 25-34
Travel: 1-2 trips/year

May 29, 2019
Beach Vacation

Do's: It is worth every $$ to add on the Royal Service to your package. Food is amazing Staff @ Royal Service pool including towel service, pool bar and wait staff. We had excellent service. Make sure you use your butler for small daily things such as having chilled champagne in your room to drink before dinner or mimosa's for breakfast on your terrace. We used the spa and it was great service and exceptional experience. Con's: No one told us about how bad the seaweed on the beach really was and we were unable to use the beach at all while we were there. The staff works hard all day to get it removed however, they did not tell us so we could decide what to do as this was picked because of the great beach area. I feel like the resort should have given some compensation for this as this was a downfall. Check out process is a little dated took a little too long as it is not completely digital and with Royal Service it should have been as quick as the check in process. It wasn't terrible just dated. Exceptional employees: Abisail our pool bartender took amazing care of us, he had our drinks ready for us to include water before we were even ready, Elias our towel gentleman worked so hard especially on the day it rained he changed out our towels often and he was only one on staff that day then the sun came out and we were well taken care of and Danarus in the Lapilada restaurant, she was amazing and fun to sit at her table each day. Took wonderful care of us and remembered what we loved to order every single time. Also, please TIP these people as they work hard to make your experience great!


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
1.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Dallas, Texas
Age: 45-54
Travel: 3-6 trips/year

May 14, 2019
Birthday vacation

When I first arrived, they greeted me with warm towels. I noticed that some were offered a drink upon arrival, but I wasn’t offered any. The resort itself is beautiful. Everyone for the most part was very friendly. My butler wasn’t as great as the reviews I read. My birthday was on April 9 and notified Butler. He acknowledged my birthday 3 days later. The room was nice, but not what I expected from reviews and photos I’ve seen. Other then that it was a beautiful resort.


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Overall Rating: 3
Value
 
3.0
Service
 
2.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Washington DC
Age: 25-34
Travel: 3-6 trips/year

Room Information

Paradisus Playa del Carmen for Adults, features 394 elegantly-appointed suites, including 60 swim-up suites, the most of any resort in Mexico. All rooms include air conditioning, living area with sofa, modern bathroom with sensory tub and two rain showers, cable TV, daily-stocked mini bar and 24-hour room service.

Room Details

Paradisus Junior Suite
Hotel/Studio Unit Details

One Bedroom Suite
Hotel/Studio Unit Details

Paradisus Junior Suite Swim Up
Hotel/Studio Unit Details

One Bedroom Suite Swim Up
Hotel/Studio Unit Details

One Bedroom Master Suite
Hotel/Studio Unit Details

One Bedroom Master Suite Swim up
Hotel/Studio Unit Details

Paradisus Junior Suite Royal Service
Hotel/Studio Unit Details

Paradisus Junior Suite Royal Service Swim Up
Hotel/Studio Unit Details

One Bedroom Suite Royal Service
Hotel/Studio Unit Details

One Bedroom Suite Swim Up Royal Service
Hotel/Studio Unit Details

One Bedroom Master Suite Royal Service
Hotel/Studio Unit Details

One Bedroom Master Suite Swim Up Royal Service
Hotel/Studio Unit Details

What's to Love

Hanging with other beach-loving adults at this all-inclusive luxury resort.

Drinking deliciously yummy martinis at "M Bar." Cheers.

Unwinding from a relaxing day beachside. Dip in the Jacuzzi on your balcony if you want.

Upgrading room to Royal Service - luxury suites, private pool, Bali beds at the beach. So worth it.

Two full-time staff members that are dedicated to guests' experience, i.e., spoiling you rotten.

 

What We'd Change

Rooms are modern and comfortable but can seem dark. With all there is to do, you won't be in the room before dark anyway.

 

Why You Should Go

Once you land, you're just a short 45-minute from beachy bliss.

Lots of party-inspired classes - tequila tastings, wine tastings, tango lessons.

Zen-like activities, too. Pilates, stretching, meditation. Time to disconnect.

Booking time at YHI spa and melting into a massage, facial treatment or the plunge pool.

You can shimmy over to La Esmeralda. You've got access to their amenities.

Available Amenities

  • Tour Assistance
  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Jacuzzi
  • Laundry Services ($)
  • Nightly Entertainment
  • Roll-Away Bed (on request)
  • Whirlpool/Hot Tub
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Steam Room
  • Dance Classes
  • Medical Services ($)
  • Non-Smoking Rooms (on request)
  • 9 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • Snack Bar
  • Elevators
  • 11 Restaurants
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Spa ($)
  • Spa Services ($)
  • Safe Deposit Box - Front Desk
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Wireless Internet
  • Flat Screen Television
  • Beach Towels
  • Loungers at Beach and Pool
  • Tour and Island Information
  • Beauty Salon ($)
  • Handicap Facilities/Wheelchair Accessible
  • Evening Entertainment
  • Swimming Pool
  • Handicap Rooms (on request)
  • Connecting Rooms Available
  • Swim-Up Bar
  • Car Rental Available ($)
  • Gift Shop ($)
  • ATM/Banking ($)
  • Doctor on call 24 hours
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Chichen Itza and Coba Ruins
  • Dive Shop(s)
  • Fitness Center
  • Kayaking
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Parasailing
  • Sailing
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Spa(s)/ Wellness Center(s)
  • Volleyball Court(s)
  • Watersports Rentals
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Paradisus Playa del Carmen La Perla

5a Ave, Equina Calle 112

+52 984 877 3900

Hotel Description

Paradisus Playa del Carmen, La Perla: Adults-only Luxurious All-Inclusive Eden

Cocktail-sipping adults will love lounging the day away at this stylish all-inclusive escape-haven. You'll swoon over the breathtaking setting with swaying palms and warm ocean breezes. The melt-your-stress-away spa with tons of treatments will take you to your Happy Place. Taste bud-slaying gourmet cuisine and oceans of water sports also await your undivided attention. Beach Citizens, this is paradise found.

At Paradisus by Melia, the memories begin when you arrive.



DINING

An epicurean bounty filled with Latin fusion, Mediterranean, classic French, traditional Italian, Mexican favs and enough comfort food to keep your palette satisfied. With 24-hour room service and a bevy of restaurants, you'll be able to nosh on just about anything you want.

Passions by Martin Berasategui
Type: Signature Gourmet
Hours: Daily, 6pm-10pm
Description: Seven Star Michelin Chef Martin Berasategui brings his world-renowned cooking to Playa del Carmen. The restaurant is open to all including non-guests and provides a retro-glamorous atmosphere. Guests will pay an additional charge to dine here. This surcharge applies for the 7 Courses menu tasting and does not include wine pairing. Reservations are required. Reservations are required.

Fuego
Type: Latin Fusion
Hours: Daily, 6pm-11pm
Description: Latin fusion bar treats diners to spicy ceviche and a raw bar in a trinity of dining options.
Dress code: Casual

The Grill
Type: Grill
Hours: Lunch - daily, 12pm-4pm; Dinner - daily, 6pm-11pm; Late-night snack-daily, 11pm-6am
Description: Italian-Argentinean grill with wood-fired pizza oven, and featuring a selection of Paradisus natural salads and a dinner menu.

Hadar
Type: International
Hours: Daily, 12pm-4pm
Description: Serving an international lunch and dinner buffet, featuring show cooking and on-the-spot, fresh-squeezed fruit juice area.

La Palapa
Type: International
Hours: Daily, 7am-11pm
Description: Exclusive Royal Service, a la carte restaurant highlighting romance with an enticing menu for continental breakfast and dinner, as well as an all day selection of snacks.

Bana
Type: Asian
Hours: Daily, 6pm-11pm
Description: Contemporary Asian dining experience features separate entrances for adults and families.
Located at La Perla. Children under 18 are allowed 6pm-8pm.

Naos
Type: International
Hours: Breakfast - daily, 6am-11am; Lunch - daily, 1pm-4pm; Dinner - daily, 6pm-11pm
Description: Serving an international buffet, featuring show cooking and on-the-spot, fresh-squeezed fruit juice area.

Vento
Type: Mediterranean
Hours: Daily, 6pm-11pm
Description: A distinctly Mediterranean dining experience that offers dining variety on a palm-filled outdoor terrace, private party dining room, and air-conditioned restaurant.

Mole
Type: Mexican
Hours: Daily, 6pm-11pm
Description: Mexican contemporary cuisine starring a special "Live" quesadilla area "Tres Marias" style. Diners have three romantic options: private-room dining, air-conditioned restaurant and balmy outdoor terrace.

The Market
Type: Grill
Hours: Lunch - daily, 12pm-4pm; Dinner - daily, 6pm-11pm
Description: Mouth-watering selection of Paradisus Natural salads headlines the dinner menu at this Rodizio grill starring a wood-fired pizza oven and lovely outdoor terrace.

Hydro Grill
Type: International
Hours: Daily, 12:30pm-10pm
Description: Exclusive Family Concierge restaurant with private indoor bar and swim-up bar. Serving casual dining plus an all-day snack selection.

All hours are subject to change.



BARS/NIGHTLIFE

Grab a drink at any one of the swank spots at the resort. Wines, martinis, tequilas, Sake, beers, and cocktails flow freely. You've got fourteen bars to visit. Salud, beach lovers.

Red Lounge
Lobby bar and after-dinner lounge located at La Perla. Daily, 6pm-2am.

M Bar Martini & Wine
Located near Fuego and Passion. Robust wine cellar and exclusive themed martini selection. Daily, 6pm-10pm.

South Avenue Bar
Located at La Perla. Covered and open-air venue near restaurants buzzes with energy, events and music. Daily, 9pm-2am.

Sunset Snack Bar & Grill
Located in the pool area at La Perla. Snack bar, grill and wet bar serving refreshing tropical cocktails. Daily, 9am-7pm.

Gabi Club Bar
Located at El Zocalo. Ultimate chill-out club features a bar with casual, chic elegance--serves finger food and cocktails. Evening entertainment. Daily, 11am-2am.

The following bars are open to all guests (families permitted):

Toji
Located at Bana, specializing in sake. Daily, 6pm-10pm.

Blue Agave
Located near Vento and Mole. Pre-dinner tequila and mezcal specialties, fully stocked wine cellar. Daily, 6pm-10pm.

North Avenue Bar
Located at La Esmeralda. Music-filled, outdoor-restaurant-area venue for listening, watching, talking and dancing. Daily, 9pm-2am.

Sunrise Snack Bar and Grill
Located in the pool area at La Esmeralda. Snack bar, grill and wet bar serving refreshing tropical cocktails. Daily, 9am-7pm.



BEACHES AND POOLS

This stunning spot sits on a private bay where you get to lounge on pristine sands with crisp blue water and not a care in the world. For some serious sunning spots, head to the glistening pools. Umbrellas, loungers and a refreshing swim-up bar are exactly what you had in mind. (If you want to book a Bail Bed at the pool, it will be a $50 fee.)

SPORTS/ACTIVITIES

The resort features a water sports concession on-site (fees apply).

INTERNET

Complimentary Internet access is available in the guest rooms.

SPA SERVICES

Yhi Spa offers the ultimate in spa experiences in luxurious surroundings (fees apply). Daily, 8am-8pm.
  • Zen-like spa sanctuaries with indoor and outdoor treatment rooms
  • Gaia signature face and body therapies
  • Hydrotherapy aromatic baths
  • Body and facial treatments
  • Full service beauty salon


WEDDING SERVICES

The Glow Honeymoon Package is now complimentary when booking seven nights in ANY room category. The package includes:

  • In-room bottle of chilled sparkling wine
  • Luscious tropical fruit display
  • Rose petal turndown service one night during stay
  • 10% discount on spa services for the couple


ADDITIONAL INFORMATION

Location
Paradisus Playa del Carmen, La Perla is located on 5th Ave in Playa del Carmen, approximately 45 minutes from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon. A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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