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Paradisus Playa del Carmen La Perla

Mexico - Riviera Maya

Our Rating

4 Nights with Air from $959 All-Inclusive
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4.6 out of 5
"My partner and I just spent 4 delightful days at La Perla. We had a swim-up suite and it was just wonderful.Decor at the resort is very modern. Check-in was speedy. We had one problem with our TV, it s..." – Spyrogirl2
281 out of 318 (88%) customers would recommend this product to a friend.
Main pool on La Perla side at night LaPerla Pool Special gift from the Paradisus to celebrate our anniversay!! Bed Izumi Restaurant Poolside at the Paradisus!! Royal Srvice pool April 2017 Hotel View Beach view Me on the beach LA Palpa resturant by the RS pool Swim up to rooms. Newly wed fun in paradisus playa del carmen April 2017 Paradisus Beach One of the lounges at night (La Esmeralda side) View from entry area. Paradisus La Perla 2016 First dinner. Salmon was amazing We loved our Patio and used the Jacuzzi every night! Beach View
All Customer Reviews
1-4 of 279 reviews. Sort by
March 17, 2019
Paradisus has yet to fail us

This is our 4th trip with a Paradisus Hotel and have been happy with them. We booked this trip for 6 nights and had a great time. If you are looking for a relaxing place that offers great food, Paradisus Hotels have been a great choice We have been happy with their locations at their Cancun and Dominican Republic locations as well.

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Overall Rating: 5
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From: Indiana
Age: 25-34
Travel: 1-2 trips/year

March 7, 2019

Storm blew in sea debris the day before we arrived. The dead sea odor was terrible Relaxing on the beach was not available. The clean up crews worked tirelessly to remedy the debris/odor. Pools were excellent. Clear, clean, warm, no chemical smell. Food was excellent as was entertainment. Felt safe the entire time in Playa regardless of news reports Room was over the top comfortable clean. Entire staff was bending over backwards for guests. Always friendly, smiling. For the staff, communicating in English was not an issue.

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Overall Rating: 5
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From: OKC
Age: 45-54
Travel: 1-2 trips/year

March 6, 2019
Mixed Feelings

There were 8 of us in our group. We were greeted promptly upon arrival to the resort and were met by wonderful fragrances in the lobby. Check-in was speedy and informative. The bellman lead us to our room and pointed out all the amenities in the room. He made sure to point out the cartoned water next to the sink to use for toothbrushing. The room was spacious and very clean, as was the resort itself. I was pretty impressed with how many times we saw the staff cleaning various areas of the resort on a daily basis. There were many options for meals; I would suggest the restaurants that require reservations, as the buffet is just average. I was extremely impressed that at every meal, we were asked if anyone had allergies. The waitstaff were friendly at all the restaurants, but I want to give a special shout out to Diego at The Grill. He was so nice and helped to find something that I could eat (there was only thing on the menu that didn't contain onions, which I am allergic to). Thank you Diego! There were some areas of the resort that were for "Royal" customers only, including a restaurant, pool area & beach area. There were also extra charges for certain alcohol (even something as cheap as Moscato) and food. Next time, we will be sure to not visit a resort that isn't truly all inclusive. The pool area is clean and spacious. Half of the pool chairs were already reserved with towels by 7 a.m., so you do have to get up early if you want a good/shady spot at the pool. The beach is rocky, so I would suggest you bring water shoes, or take the 5 minute walk further up the beach where the water was clear, with no seaweed or no rocks. The seaweed in the resort section of the beach was piled up as tall as we are, but the staff worked diligently to remove it. My husband and I enjoyed the beach despite the seaweed and rocks. Having waitstaff at the beach was awesome! Special shout out to Manuel! The waitstaff were quick and friendly and would bring drinks and food from the pool bar. I do wish we could have ordered food on the beach from the Grill. Ok so now for the MIXED FEELINGS part--all of the above is accurate and we (my husband and I) had a good time, however, 7 of the 8 of us were sick with varying degrees of vomiting and/or diarrhea. This started the day after we arrived and lasted for 1 week after returning. We called the resort doctor and was told it was a virus we picked up. We weren't so sure, due to how long the illness lasted. We were very careful not to drink the water, so we know it wasn't from what we consciously ingested. We did consume a lot of drinks with ice cubes--not sure if they use filtered water or not. We were also told they use non-filtered water to wash the vegetables. We also witnessed birds landing on the buffet and eating from the buffet at The Grill. So, the illness could have been from non-filtered water, the birds introducing feces/disease onto the buffet, or food poisoning. Some of our group went to their doctor upon our return to the U.S. and their doctor believes it was not a virus and most likely the water in some form or another. We have visited many resorts all over and have never had the experience of getting sick.

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Overall Rating: 3
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From: Pennsylvania
Age: 35-44
Travel: 1-2 trips/year

February 19, 2019
overall experience

The resort is beautiful as well as the beach. Services could not be better. Every staff member took personal ownership of making me feel welcome and happy. Restaurants were very fancy and if you like international foods then you will love it. I wasn't sure what 1/2 of it was on the menu though. The only negative aspects I found was that the pool was too cold to use and additional charges for the extra little things such as reserving a nice poolside bunk for an entire day. It would have been better to reserve the nice ones for maybe 4 hours and made more affordable. Same thing with a ocean view. I thought I was getting one but didn't. They did make it up to me by getting me into an absolutely beautiful suite though. Nicest room I've ever had. Again, they go out of their way to make you happy.

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Overall Rating: 4
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From: Wisconsin
Age: 45-54
Travel: 1-2 trips/year

Room Information

Paradisus Playa del Carmen for Adults, features 394 elegantly-appointed suites, including 60 swim-up suites, the most of any resort in Mexico. All rooms include air conditioning, living area with sofa, modern bathroom with sensory tub and two rain showers, cable TV, daily-stocked mini bar and 24-hour room service.

Room Details

Paradisus Junior Suite
Hotel/Studio Unit Details

One Bedroom Suite
Hotel/Studio Unit Details

Paradisus Junior Suite Swim Up
Hotel/Studio Unit Details

One Bedroom Suite Swim Up
Hotel/Studio Unit Details

One Bedroom Master Suite
Hotel/Studio Unit Details

One Bedroom Master Suite Swim up
Hotel/Studio Unit Details

Paradisus Junior Suite Royal Service
Hotel/Studio Unit Details

Paradisus Junior Suite Royal Service Swim Up
Hotel/Studio Unit Details

One Bedroom Suite Royal Service
Hotel/Studio Unit Details

One Bedroom Suite Swim Up Royal Service
Hotel/Studio Unit Details

One Bedroom Master Suite Royal Service
Hotel/Studio Unit Details

One Bedroom Master Suite Swim Up Royal Service
Hotel/Studio Unit Details

What's to Love

Hanging with other beach-loving adults at this all-inclusive luxury resort.

Drinking deliciously yummy martinis at "M Bar." Cheers.

Unwinding from a relaxing day beachside. Dip in the Jacuzzi on your balcony if you want.

Upgrading room to Royal Service - luxury suites, private pool, Bali beds at the beach. So worth it.

Two full-time staff members that are dedicated to guests' experience, i.e., spoiling you rotten.


What We'd Change

Rooms are modern and comfortable but can seem dark. With all there is to do, you won't be in the room before dark anyway.


Why You Should Go

Once you land, you're just a short 45-minute from beachy bliss.

Lots of party-inspired classes - tequila tastings, wine tastings, tango lessons.

Zen-like activities, too. Pilates, stretching, meditation. Time to disconnect.

Booking time at YHI spa and melting into a massage, facial treatment or the plunge pool.

You can shimmy over to La Esmeralda. You've got access to their amenities.

Available Amenities

  • Tour Assistance
  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Jacuzzi
  • Laundry Services ($)
  • Nightly Entertainment
  • Roll-Away Bed (on request)
  • Whirlpool/Hot Tub
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Steam Room
  • Dance Classes
  • Medical Services ($)
  • Non-Smoking Rooms (on request)
  • 9 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • Snack Bar
  • Elevators
  • 11 Restaurants
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Spa ($)
  • Spa Services ($)
  • Safe Deposit Box - Front Desk
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Wireless Internet
  • Flat Screen Television
  • Beach Towels
  • Loungers at Beach and Pool
  • Tour and Island Information
  • Beauty Salon ($)
  • Handicap Facilities/Wheelchair Accessible
  • Evening Entertainment
  • Swimming Pool
  • Handicap Rooms (on request)
  • Connecting Rooms Available
  • Swim-Up Bar
  • Car Rental Available ($)
  • Gift Shop ($)
  • ATM/Banking ($)
  • Doctor on call 24 hours
  • Banquet Facilities ($)

Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Chichen Itza and Coba Ruins
  • Dive Shop(s)
  • Fitness Center
  • Kayaking
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Parasailing
  • Sailing
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Spa(s)/ Wellness Center(s)
  • Volleyball Court(s)
  • Watersports Rentals
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Paradisus Playa del Carmen La Perla

5a Ave, Equina Calle 112

+52 984 877 3900

Hotel Description

Paradisus Playa del Carmen, La Perla: Adults-only Luxurious All-Inclusive Eden

Cocktail-sipping adults will love lounging the day away at this stylish all-inclusive escape-haven. You'll swoon over the breathtaking setting with swaying palms and warm ocean breezes. The melt-your-stress-away spa with tons of treatments will take you to your Happy Place. Taste bud-slaying gourmet cuisine and oceans of water sports also await your undivided attention. Beach Citizens, this is paradise found.

At Paradisus by Melia, the memories begin when you arrive.


An epicurean bounty filled with Latin fusion, Mediterranean, classic French, traditional Italian, Mexican favs and enough comfort food to keep your palette satisfied. With 24-hour room service and a bevy of restaurants, you'll be able to nosh on just about anything you want.

Passions by Martin Berasategui
Type: Signature Gourmet
Hours: Daily, 6pm-10pm
Description: Seven Star Michelin Chef Martin Berasategui brings his world-renowned cooking to Playa del Carmen. The restaurant is open to all including non-guests and provides a retro-glamorous atmosphere. Guests will pay an additional charge to dine here. This surcharge applies for the 7 Courses menu tasting and does not include wine pairing. Reservations are required. Reservations are required.

Type: Latin Fusion
Hours: Daily, 6pm-11pm
Description: Latin fusion bar treats diners to spicy ceviche and a raw bar in a trinity of dining options.
Dress code: Casual

The Grill
Type: Grill
Hours: Lunch - daily, 12pm-4pm; Dinner - daily, 6pm-11pm; Late-night snack-daily, 11pm-6am
Description: Italian-Argentinean grill with wood-fired pizza oven, and featuring a selection of Paradisus natural salads and a dinner menu.

Type: International
Hours: Daily, 12pm-4pm
Description: Serving an international lunch and dinner buffet, featuring show cooking and on-the-spot, fresh-squeezed fruit juice area.

La Palapa
Type: International
Hours: Daily, 7am-11pm
Description: Exclusive Royal Service, a la carte restaurant highlighting romance with an enticing menu for continental breakfast and dinner, as well as an all day selection of snacks.

Type: Asian
Hours: Daily, 6pm-11pm
Description: Contemporary Asian dining experience features separate entrances for adults and families.
Located at La Perla. Children under 18 are allowed 6pm-8pm.

Type: International
Hours: Breakfast - daily, 6am-11am; Lunch - daily, 1pm-4pm; Dinner - daily, 6pm-11pm
Description: Serving an international buffet, featuring show cooking and on-the-spot, fresh-squeezed fruit juice area.

Type: Mediterranean
Hours: Daily, 6pm-11pm
Description: A distinctly Mediterranean dining experience that offers dining variety on a palm-filled outdoor terrace, private party dining room, and air-conditioned restaurant.

Type: Mexican
Hours: Daily, 6pm-11pm
Description: Mexican contemporary cuisine starring a special "Live" quesadilla area "Tres Marias" style. Diners have three romantic options: private-room dining, air-conditioned restaurant and balmy outdoor terrace.

The Market
Type: Grill
Hours: Lunch - daily, 12pm-4pm; Dinner - daily, 6pm-11pm
Description: Mouth-watering selection of Paradisus Natural salads headlines the dinner menu at this Rodizio grill starring a wood-fired pizza oven and lovely outdoor terrace.

Hydro Grill
Type: International
Hours: Daily, 12:30pm-10pm
Description: Exclusive Family Concierge restaurant with private indoor bar and swim-up bar. Serving casual dining plus an all-day snack selection.

All hours are subject to change.


Grab a drink at any one of the swank spots at the resort. Wines, martinis, tequilas, Sake, beers, and cocktails flow freely. You've got fourteen bars to visit. Salud, beach lovers.

Red Lounge
Lobby bar and after-dinner lounge located at La Perla. Daily, 6pm-2am.

M Bar Martini & Wine
Located near Fuego and Passion. Robust wine cellar and exclusive themed martini selection. Daily, 6pm-10pm.

South Avenue Bar
Located at La Perla. Covered and open-air venue near restaurants buzzes with energy, events and music. Daily, 9pm-2am.

Sunset Snack Bar & Grill
Located in the pool area at La Perla. Snack bar, grill and wet bar serving refreshing tropical cocktails. Daily, 9am-7pm.

Gabi Club Bar
Located at El Zocalo. Ultimate chill-out club features a bar with casual, chic elegance--serves finger food and cocktails. Evening entertainment. Daily, 11am-2am.

The following bars are open to all guests (families permitted):

Located at Bana, specializing in sake. Daily, 6pm-10pm.

Blue Agave
Located near Vento and Mole. Pre-dinner tequila and mezcal specialties, fully stocked wine cellar. Daily, 6pm-10pm.

North Avenue Bar
Located at La Esmeralda. Music-filled, outdoor-restaurant-area venue for listening, watching, talking and dancing. Daily, 9pm-2am.

Sunrise Snack Bar and Grill
Located in the pool area at La Esmeralda. Snack bar, grill and wet bar serving refreshing tropical cocktails. Daily, 9am-7pm.


This stunning spot sits on a private bay where you get to lounge on pristine sands with crisp blue water and not a care in the world. For some serious sunning spots, head to the glistening pools. Umbrellas, loungers and a refreshing swim-up bar are exactly what you had in mind. (If you want to book a Bail Bed at the pool, it will be a $50 fee.)


The resort features a water sports concession on-site (fees apply).


Complimentary Internet access is available in the guest rooms.


Yhi Spa offers the ultimate in spa experiences in luxurious surroundings (fees apply). Daily, 8am-8pm.
  • Zen-like spa sanctuaries with indoor and outdoor treatment rooms
  • Gaia signature face and body therapies
  • Hydrotherapy aromatic baths
  • Body and facial treatments
  • Full service beauty salon


The Glow Honeymoon Package is now complimentary when booking seven nights in ANY room category. The package includes:

  • In-room bottle of chilled sparkling wine
  • Luscious tropical fruit display
  • Rose petal turndown service one night during stay
  • 10% discount on spa services for the couple


Paradisus Playa del Carmen, La Perla is located on 5th Ave in Playa del Carmen, approximately 45 minutes from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon. A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.

All hours, fees, amenities, information and services are subject to change without notice.

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