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Ocean Maya Royale

Mexico - Riviera Maya

Our Rating

3 Nights with Air from $479 All-Inclusive
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Customer Rating
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4.3 out of 5
"We just returned home after spending 7 days at Ocean Maya from March 4-11. This resort was everything we could of dreamed of for our 2 daughter's and their husbands. We spent the majority of our days a..." – Toothpro
235 out of 275 (85%) customers would recommend this product to a friend.
rooms Beach Chair Panorama of the beach area @ Ocean Maya #20thanniversary Coati Privilege Junior Suite Pier looking back towards beach & Italian restaurant Pool Heaven!!! Pool Bar lobby of the hotel Beach/boardwalk Pool Area lemur @ Ocean Maya view from the boardwalk the first day lemur whisperer Hotel Lobby The main water feature entrance of hotel Cabana view fountain to the lobby seaweed Double Room
All Customer Reviews
1-4 of 249 reviews. Sort by
October 5, 2019

Aside from being approached repeatedly to add on services/ attend a time share meeting, the resort was a good choice. There's no A/C in the lobby, but the rooms and dining halls are comfortable and cool. If you're dining at the restaurants and not the main cafeteria, be prepared for long wait times for food even with reservations. The place is very clean! The beach is nice. The service was excellent. There's only 1 swim up bar which was almost always crowded. The towel shack is open from 8am- 6 ( it closes before the pool closes): you will be charged a fee if you don't return the towel card, even if you leave the towel in your room or take it to checkout.

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Overall Rating: 4
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From: MD
Age: 35-44

October 3, 2019
Beautiful Grounds. Poor Service

I went with a friend to this resort in September 2019. Short girls trip. The grounds and room were very nice. The customer service was poor in comparison to other resorts I’ve visited. We were there 4 days and spent most of our time by the pool or at the beach. The entire time we were there we had someone offer to refill our drinks MAYBE 3 times all weekend. Basic members are unable to make reservations until the day of and only 30 min prior to the restaurant opening. The Privilege members have access to reservations an entire day in advance which is perfectly fine but now at the expense of my vacation. There are literally less than 10 spots open for the basic members to book so get out of the pool early to stand in line and hope for the best. The “party pool” didn’t gave music playing to where you could hear it across the pool most of the time. It was a little disappointing. We won’t be returning based solely on the customer service aspect.

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Overall Rating: 3
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From: Oklahoma
Age: 25-34
Travel: 3-6 trips/year

July 18, 2019
Loved it!!

My husband and I celebrated our 20th anniversary with another couple at Ocean Maya Royale. I loved our room! All of the staff was super friendly and made it very enjoyable with games, professional pictures, and always offering assistance. I loved the pools, but the ocean had lots of seaweed. I would definitely recommend this resort though!!! Great adult vacation.

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Overall Rating: 5
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From: Decatur, AL
Age: 35-44
Travel: 1-2 trips/year

June 10, 2019
Perfect Birthday

My girlfriend and I spent a week here for my birthday this year. What a treat this resort was. The staff was amazing, they were very accommodating and extremely professional. The room was amazing, it had all of the amenities we needed to ensure a great trip.The food was excellent. I will say that the buffet food was pretty standard but it was still good. All of the restaurants that's were not the buffet a la carte style were excellent. The drinks and pool service were great. I will say though that they didn't have enough employees serving the drinks poolside for all the people there but the bars are so close it didn't even matter. The front lobby and staff were amazing and while the one employee whos job is to sell upgrades in regards to spa treatments and what not was somewhat pushy I didn't mind as I realize this is her job, we politely declined after talking with her briefly and she never bothers us again however she did remember our names and made sure to say hello every time we crossed paths during our stay. The beach are was very clean and some nice shaded areas in palm trees to relax without frying in the sun.

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Overall Rating: 5
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From: Cincinnati, Ohio
Age: 35-44
Travel: 1-2 trips/year

Room Information

Ocean Maya Royale features 243 luxurious, modern and stylish guest rooms outfitted with the best of amenities during your stay. Each room comes equipped with a sofa bed, furnished balcony, flat screen TV, air conditioning and much more.

Room Details

Maya Deluxe
Hotel/Studio Unit Details

Privilege Junior Suite
Hotel/Studio Unit Details

What's to Love

While relaxing near one of the pool's hydromassage jets, you have a perfect view of the pristine ocean and beach...Ocean Maya Royale offers paradise no matter where you are!


What We'd Change

It can get a little jammed at the swim-up bar when the party is hopping, so use BOTH cup holders in your pool raft and you'll be ready to float through paradise.


Why You Should Go

Ocean Maya Royale is a fresh and exciting adults-only resort that is ready to pamper loving couples and sexy singles throughout their stay.

Available Amenities

  • Volleyball
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Jacuzzi
  • Kayaks
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Scuba Certification ($)
  • Snorkeling
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Wedding Services
  • Parking
  • Medical Services ($)
  • Jet Skis ($)
  • Parasailing ($)
  • 6 Restaurants
  • 3 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • Catering
  • ATM/Banking
  • Massage ($)
  • Theater
  • Elevators
  • Audio-Visual Equipment ($)
  • Spa Services ($)
  • Handicap Room Available
  • Room Service
  • Dry Cleaning Services ($)
  • Business Services ($)
  • Mini-Mart
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Wireless Internet
  • Tour Desk
  • Breakfast (complimentary)
  • Watersports Center ($)
  • Beauty Salon ($)
  • Car Rental Available ($)
  • Gift Shop ($)
  • Near the beach
  • Banquet Facilities ($)

Nearby Excursions & Attractions

  • Beach
  • Dining
  • Dive Shop(s)
  • Fishing
  • Golf Course(s)
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Water-Skiing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Ocean Maya Royale

Carretera Federal Chetumal km 299

+98 48 73 47 00

Hotel Description

Ocean Maya Royale: Escape to an All-Inclusive, Adult-Only Wonderland

It's been a hard-day's night, and you've been working like a dog, so cash it in and escape to Ocean Maya Royale to indulge in an all-inclusive, adult-only, beachfront paradise in Riviera Maya. Perfect for destination weddings, honeymoons and romantic getaways, Ocean Maya Royale is well-equipped to ensure the utmost luxury from the resort's deluxe amenities, gourmet food and supreme pampering at the Health Spa.

Grab your swimsuit and toss your sarong in the suitcase! You'll want to look your beach best when you stroll along the velvety sands of Ocean Maya's private beach or dog-paddle throughout the resort's two pristine swimming pools before you snag a frosty daiquiri at the swim-up bar. Get your vitamins for the day by stopping by the Fresco Bar for one of their famous fresh-fruit juice concoctions, or rev up your engines at Mike's coffeehouse with a cup of joe. With your fuel tank full, dive into the Caribbean, by scuba or snorkel, to behold an underwater world teeming with vibrant marine life. Then, shake off the salt water with a trip to the sports club for a tennis match with your sweetie. If all the activity leaves you tired, rejuvenate at the Despacio Spa with an Anti-Stress Massage, and you'll be ready for a wild night.

Ocean Maya Royale's five restaurants offer delicious, first-class international cuisine, like the teppanyaki-style Japanese restaurant, Yookoso, and local seafood specialties available at the Mexican restaurant, El Charro, your taste buds will enjoy vacation dining that's out of this world.

When it's time to head back to your deluxe room, the Privilege Junior Suite offers a bevy of upgraded perks. It's the perfect romantic setting where you can fix a nightcap to be enjoyed under the stars, on a private balcony, before pulling up the sheets of a huge, king-sized bed, and drifting off to dream of paradise.... Oh wait, you're already there!

This hotel is All-Inclusive
Features include:

  • Food, national drinks and snacks
  • Evening entertainment and theme nights
  • Non-motorized water sports
  • All gratuities


This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

La Hacienda
Type: International cuisine
Hours: Breakfast- daily, 7am-11am; Lunch- daily, 12:30pm-3pm; Dinner- daily, 6:30pm-10pm
Description: A wide variety of international dishes and theme nights especially designed to please all palates.

El Charro
Type: Light Fare
Hours: Lunch - daily, 11am-5:30pm; Dinner - daily, 6:30pm-10pm
Description: Lunch, snacks or dinner: hamburgers and hot dogs, local Mexican, fruits, smoothies and desserts.

Type: Asian
Hours: Daily, 6pm-10pm
Description: A wide variety of Asian cuisine, just a few steps from the beach.

Mike's Coffee
Type: Coffeehouse
Hours: Daily, 4pm-11pm
Description: Coffees and teas.

La Dolce Vita
Type: Italian
Hours: 6pm-10pm
Description: Enjoy a selection of Italian specialties, meats, and seafood. This beachfront location offers spectacular views and an intimate setting.

Blue Moon
Type: International
Hours: 6pm-10pm
Description: Enjoy a romantic dinner, featuring a variety of international cuisine.

All hours are subject to change.


Lobby Bar
Daily, 24 hours.

Swim-Up Bar and Aqua Lounge
Daily, 10am-6pm.

Fresco Bar
Daily, 11am-5:30pm.


Ocean Maya Royale is located on an exclusive stretch of beach and features Balinese sun beds.


Ocean Maya Royale offers 2 swimming pools with hydro-massage jets and individual sun umbrellas.



  • Kayaking

Available for an additional charge:

  • Scuba diving
  • Snorkeling
  • Catamaran
  • Parasailing


  • Tennis
  • Volleyball
  • Fitness center
  • Beach activities
  • Aerobics

Golf courses are available for play near the resort.


Ocean Maya Royale offers complimentary Wi-Fi access throughout the hotel.


Despacio Spa Centre offers a wide range of services that will leave you feeling relaxed and recharged for an additional charge. Services include:
  • Beauty Salon
  • Massages
  • Skin treatments
  • Bridal spa treatments


The white, sandy beaches, magnificent gardens, and sweeping hotel terraces will ensure that your ceremony is both romantic and original. A Complimentary honeymoon package is available. Please contact the hotel directly for more information about services and packages.


The Ocean Maya Royale is an adult-only hotel. No guests under 18 years of age are permitted.


Ocean Maya Royale is located 22 miles from Cancun Airport (CUN), 9 miles (10 minutes' drive) from Playa del Carmen and 28 mi from Cancun.

Check In/Check Out
Check-in: 3pm. Check-out: noon.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Effective May 1, 2011, Ocean Maya Royale became an Adults-Only resort, the perfect retreat for couples and anyone 18 years of age or older.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.

All hours, fees, amenities, information and services are subject to change without notice.

Choose Your Options

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Room 1 Details:
  • Maya Deluxe
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Choose a Vacation Package
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4 days, 3 nights
Travel Dates 10/17 - 12/13
Starting at $479 was $599

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only one day left to book!
4 days, 3 nights
Travel Dates 12/25 - 1/1
Starting at $1159 was $1959

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 8 days left to book!
5 days, 4 nights
Travel Dates 1/2 - 3/31
Starting at $789 was $1659

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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