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Ocean Coral & Turquesa

Mexico - Riviera Maya

Our Rating

4 Nights with Air from $819 All-Inclusive
Info Customer Reviews Questions & Answers

Imagine gliding through clear blue waters, around a tropical reef teeming with colorful fish. Like what you see? Now im ... More

Customer Rating 840 Reviews
Value
 
4.1
Service
 
4.2
Beaches & Pools
 
3.9
Dining Options
 
3.8
Room Comfort
 
4.0
4 out of 5
"We had an amazing time at the Ocean Coral and Turquesa and cannot wait to go back. The hotel was beautiful and the service and staff were all so friendly, happy and helpful. There is so much to do. Eve..." – Shotsie
747 out of 956 (78%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.1
Service
 
4.2
Beaches & Pools
 
3.9
Dining Options
 
3.8
Room Comfort
 
4.0
4 out of 5
"We had an amazing time at the Ocean Coral and Turquesa and cannot wait to go back. The hotel was beautiful and the service and staff were all so friendly, happy and helpful. There is so much to do. Eve..." – Shotsie
747 out of 956 (78%) customers would recommend this product to a friend.
The main pool...steps from the ocean! view from our room Main pool facing hotel Arcangel's volcano at Sensai 10-3 quick walk before leaving On their beach Girl Trip Sisters on a rainy day at the beach pool and ocean view from deck The beach beautiful sand ocean view from our room Seaweed on the water Pool Party main pool, very nice Main pool facing ocean Mayan Ruins at Tulum Beach view from our ocean view upgrade! family pool included too! Beach shore on a sunny day Japanese sushi starter Just Relaxin....... Wednesday Foam Party Sunrise in Mexico Plastic beach trash More cabana photos This was the view early in the morning right outside the lobby View of the beach beach trash Pool Birthday special! Karaoke night Zip Line Selvatica Romantic dinner beach set up Jake at Coba Pool bar Beautiful Grounds Silver, Privilege Lounge bartender Our new friends The ocean by Tulum Fun in the sun View from our suite! Just a little thirsty!!! LOL Outside tub on porch Beach Serene beach Pool with Pool Bar Outside the lobby towards the pool beach resort from the balcony from the lobby Lobby Beach Area OCT the beach at Tulum One of the pools resort in evening Niiiiiiiiiiiiiiiiiiiiiiiiiiiiice!!!!!!!!!! Iguanas for lunch? View from Lobby Poolside cabanas another view from deck Foam Party at Pool Dusk Over Family Pool Beautiful views Hiles of seaweed One of the loungers by the beach beautiful architecture Swimming with the sharks Family pic. Wow!! View from the balcony By the lobby Center Pool
All Customer Reviews
1-4 of 840 reviews. Sort by
September 16, 2019
GREAT TRIP!

I had an excellent time at this resort. The service was amazing the staff was so friendly and had a great experience... The only thing I will say I didn't care for much was the food. The Japanese restaurant was AMAZING! The Italian restaurant was also delicious and the crepe place was good... The buffet closest to the smoothie place was ABSOLUTELY AWFUL. the chicken nuggets were GREY inside. But other than that I had a great time. I would recommend and go back!!!


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Ohio
Age: 25-34
Travel: 1-2 trips/year

September 8, 2019
Friendly staff and great value

My wife and I stayed at this place in the last week of August, and the overall experience was very good. It was our first visit to Cancun and the timing was good I think. All the restaurants were open and the resort was not so crowded. My sister visited this property 2 years ago in December and she said some restaurants were closed due to lack of guests. Airport Transportation: We used the USA Transfers for the round-trip Airport transportation for $60 for 2 of us. The drivers were friendly and prompt. They provided detail information as to how to find them at the airpot, and there were only 2 of us on the van to the resort and to the Airport. The night before the departure, we found out our flight was delayed by 1 hour in the morning so I sent an email at around 11 PM to the USA Transfer to come one hour later to pick us up, and I received a reply email in about 20 minutes confirming my request. So I had one more hour to sleep and get ready in the morning. The Resort: We arrived at the Ocean Coral & Turquesa afer 4PM so there was no line at the check-in and we were able to check-in fast. My sister arrived earlier in the day and she had to wait until 3PM to start checking in and the line was long she said. The day of our arrival was really hot and humid. As expected, the beach was littered with seaweeds and there was bad smell in the air, and it was not a pleasant experience and a disappointement. Guessing it was from the seaweeds, but fortunately, the bad smell was gone the next day and the weather was nice throughout the stay despite being a rainy season. The resort made every effort to clean up the seaweeds on the beach every morning using heavy equipment, but they can only do so much. I did not go into the ocean but I've seen some guests in the water. The property was well maintained overall. The pools were clean and had no smell of chlorine. The center pool was the most crowded one with louder music and more activities. That's the one with the bar in the pool. I gave 3 Palms for Beach & Pools because of the Beach condition. Noticed they don't use straws and disposable plastic cups at the resort. Guess it is more environmentally friendly but makes it harder to drink slush-style drinks. I was OK with that and would like to see this trend other places too. Every staff I've met were friendly and tried to help. I've needed to print some docs and boarding tickets at the resort. I went to the Guest Service and emailed the docs to them to print right away. WiFi worked well at the property. The food was above average, but not great. The Japanese Sensai was the only one that needed a reservation. The teppanyaki grill was just OK. I like beef, but the beef they cooked was not good at all. I only ate shrimps and chicken. Could not eat the beef. The Blue Moon and the Italian restaurants were the best. We had brisket at the Route 66 restaurants and it took very long time to bring out the dishes and it was not tender at all and we could not finish. I've been on a number of cruise ships, and I think the cruise ship food is much better. But that's my personal opinion. I am not a heavy drinker so I had only beer and a few cocktails. They were OK. Cocktails were made really quick so not all the icecubes were blended well. Each room had a small refrigerator full of soda, beer and water bottles. Since we had no kids with us, I don't know much about the activities for kids. A few issues I've encountered: We've stayed on the 3rd floor in building 17. The elevator was located in the building 15. A bit of walk, but we did not mind. We needed some walking anyway after each meal. We had a king size bed and the bed was sagging on my side so my back was aching a little. I did not bother to report this to the resort however. The water pressure in my room was not good. At one point, the water stopped flowing for about 10 minutes or so. My sister who stayed in another room in building 17 had similar experience. The TV channels did not have enough English channels and they were NOT in HD quality even though the TV itself was nice. Also there were some TV outages as well. I wish it was possible to connect to my computer to view some of the contents I've brought with me, but the TV was pretty much fixed on the wall. The taxi costs a lot here. We went to the Xplore Park for a day and 4 of us paid $80 + $5 tip for a round trip. It was supposed to be $88 based on the exchange rate. And if your party is more than 4 people, it is doubled. I am pretty sure the prices would go up every year. Hope this review helps some people who had the same questions as I did.

Beach Center Pool
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Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: New York
Age: 45-54
Travel: 1-2 trips/year

September 3, 2019
Horrible resort

They treated my family and I so rude ... they are inattentive . I always give good tips and even with that I got treated horribly . I am giving a bad review even though I dislike giving bad feedback ... but my vacation was ruin by the attitude and rudeness of the staff. The wedding I went to was badly coordinated by the staff , the food was horrible and the whole event looked cheap. This was a very disappointing vacation . Don’t book this place, do research and actually read the reviews that people like me take there time to write so that other people won’t do the same mistake. We work hard all year to enjoy with our families and is not fair that you nor I get ripped off.


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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: New York
Age: 35-44
Travel: 3-6 trips/year

August 26, 2019
It’s...okay

Fiancé and I went for a few days and we enjoyed our little getaway but would I recommend this particular resort, sadly no. The variety of entertainment is subpar as well as the food especially at Casa Del Mar if you’re not trying the other restaurants expect lacklusterfood. The seaweed made the beach impossible to swim in and aesthetically speaking the brown water wasn’t pretty to look at. The pool area with the swim up bar is very nice but please get the DJ to update the music my gosh! And the alcohol is clearly watered down. Next time I will choose an adult only all inclusive resort.


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Overall Rating: 4
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
3.0
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From: New Jersey
Age: 25-34
Travel: 1-2 trips/year

Room Information

Ocean Coral & Turquesa features 591 suites. All suites come appointed with air conditioning, telephone, satellite television, safety deposit box (fees may apply), hairdryer and much more.

Room Details

Junior Suite
Hotel/Studio Unit Details

Junior Suite Ocean View
Hotel/Studio Unit Details

Privilege Junior Suite
Hotel/Studio Unit Details

Privilege Junior Suite Ocean View
Hotel/Studio Unit Details

Privilege Master Suite
Hotel/Studio Unit Details

Privilege Master Royal Suite
Hotel/Studio Unit Details

What's to Love

The reception staff at Ocean Coral & Turquesa on Riviera Maya is phenomenal. They greet guests with a nice, cool, welcoming drink. It makes you feel like a celebrity!

 

What We'd Change

The specialty restaurants are first come, first served, so be sure to get there early. It would be nice if they had a reservation system.

 

Why You Should Go

If you want to see all kinds of fish, urchins, anemone and other sea critters this is the place for you; afterward, just chill out by Ocean Coral & Turquesa's beautiful pools.

Available Amenities

  • Tour Assistance
  • Beach
  • Volleyball
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Sailing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Steam Room
  • Safe Deposit Box
  • Medical Services ($)
  • 6 Bars/Lounges
  • 8 Restaurants
  • Porter/Bellhop
  • Massage ($)
  • Elevators
  • Audio-Visual Equipment ($)
  • Catamarans
  • Wedding Services ($)
  • Room Service
  • Dry Cleaning Services ($)
  • Windsurfing ($)
  • Sauna ($)
  • Honeymoon Packages ($)
  • Watersports Center ($)
  • Beauty Salon ($)
  • Handicap Facilities/Wheelchair Accessible
  • Car Rental Available ($)
  • Dive Shop ($)
  • Scuba Demonstration
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Coral Reef
  • Dining
  • Fitness Center
  • Golf Course(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Ocean Coral & Turquesa

Supermanzana 12, Manzana 05, Lote 1-05

+52 99 82 87 2100

Hotel Description

Ocean Coral & Turquesa: Discover All-Inclusive Adventure

Imagine gliding through clear blue waters, around a tropical reef teeming with colorful fish. Like what you see? Now imagine yourself exploring the wonders of a Mexican cenote, an underground source of water. If you're ready to make these adventures a reality, then discover what's waiting for you at Ocean Coral & Turquesa in beautiful Riviera Maya.

Known as the gateway to Mexico's famous Riviera Maya, this all-inclusive resort is located in the quiet fishing village of Puerto Morelos. With gorgeous coral formations, the area attracts divers from all over the world. Even if you are a beginner, you can experience the beauty of the deep too, since Ocean Coral & Turquesa offers an introductory scuba lessons in the pool. The nearby Dive It! Diving Center is also available for PADI-diving courses or snorkeling excursions.

Besides out-of-this-world diving for adults, Ocean Coral & Turquesa makes sure kids have the time of their lives too. At Mini Club Daisy, kids 4-12 can set off on treasure hunts, play water sports, and put on shows. Even the older kids will stay busy at the Teen's Club, where they can even get their daily video-game fix thanks to the five gaming stations, or get their daily dose of sun with beach volleyball and kayaking.

At Ocean Coral & Turquesa, four pools, a children's pool and a Jacuzzi make your vacation wet-n-wild! Paddle over to the Blue Pool swim-up bar for a pina colada. After a day of play, it's time to head to one of the resort's eight restaurants. At Villa Marina, pair a grilled-seafood entree with a salt-rimmed margarita. In the mood for something lighter? Head to Le Petite Creperie for a sweet or savory crepe. Meanwhile, Mike's Coffee is the spot for your morning tea or a little afternoon pick-me up.

To top it off, there's a daily activities program and nightly entertainment. Add in a seaside massage or a facial at the spa, and in no time you'll be saying "Adios, real world... hola, paradise!

This hotel is All-Inclusive.
Features include:

  • All meals, local drinks, snacks and mini bar
  • Daily activities program
  • Nightly entertainment
  • Kid's and Teen Club
  • Selected non-motorized water sports
  • All taxes and gratuities


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Casa Del Mar
Type: Buffet
Hours: Continental Breakfast- daily, 6:30am-7am; Breakfast- daily, 7am-10am; Lunch- daily, 12:30pm-3pm; Dinner- daily, 6:30pm-10pm
Description: International buffet restaurant serving continental breakfast, lunch and theme dinners.

Hacienda Los Girasoles
Type: Mexican
Hours: Daily, 6pm-10pm
Description: Mexican restaurant serving a la carte dinner with such specialties like enchiladas poblanas and burrito norteno.

Sensai
Type: Asian
Hours: Daily, 6pm-10pm
Description: Asian Restaurant offering an a la carte dinner and teppanyaki stations. This is an adult-only restaurant.
Dress code: Elegant casual. Long pants, closed shoes and a shirt with short or long sleeves are required for men. For women, no flip flops or shorts are allowed.

Ritrato D'Italia
Type: Italian
Hours: Daily, 6pm-10pm
Description: Italian restaurant offering an a la carte dinner just a few steps away from the sea.
Dress code: Elegant casual. Long pants, closed shoes and a shirt with short or long sleeves are required for men. For women, no flip flops or shorts are allowed.

Route 66
Type:
American
Hours: Daily, 5:30pm-10pm
Description: American-style diner serving an a la carte dinner. Doubles as a sports bar offering late-night snacks and bar service.

Villa Marina and Margarita Lounge
Type: Caribbean
Hours: Lunch- daily, 11am-5:30pm; Dinner- daily, 6:30pm-10pm
Description: Provides casual buffet lunch and seafood- and meat-grill for a la carte dinners.

Mike's Coffee
Type: Coffeehouse
Hours: Daily, 10am-11pm
Description: Coffeehouse serving tea, coffee, cappuccinos, espressos, sandwiches, cookies and cakes.

Le Petite Creperie
Type: Creperie
Hours: Daily, 6:30am-10:30pm
Description: Offering a la carte sweet or salty crepes, salads and pizzas. Located by the pool.

Blue Moon
Type: International
Hours: Daily, 6:00pm-10:00pm
Description: Offering elegant international cuisine in a romantic setting, for adults 18+

All hours are subject to change.



BARS/NIGHTLIFE

Lobby bar
Daily, 8am-1am.

Aqua Chill-out Bar
Chill-out Bar. Daily, 10pm-1am.

Blue Pool Bar
Offers swim-up service.

The Margarita Lounge in Villa Marina
Serves a wide selection of cocktails and drinks

The Score
Doubles as a Sports Bar after dinner, offering drink service all night.

The Privilege Lounge
Provides drink service for Privilege Service guests.



BEACH

Ocean Coral & Turquesa sits on a beautiful, white-sand beach, and just off shore are coral formations that provide a destination for daily dives. Complimentary lounge chairs, palapas and beach towels are provided, and a variety of water sports are also available.

POOLS

Ocean Coral & Turquesa features 4 outdoor swimming pools, as well as a children's pool. The pools include complimentary lounge chairs and towel service and a swim-up bar.

SPORTS/ACTIVITIES

Water

  • Windsurfing
  • Catamarans
  • Kayaking
  • Sailing

Available for an additional charge:

  • Scuba lessons
  • Scuba diving

Land

  • Fitness Center
  • Beach volleyball
  • Tennis (lit for night play)
  • Aerobics
  • Sports center

Golf
Golf is available near Ocean Coral & Turquesa.



INTERNET

Ocean Coral & Turquesa offers Wi-Fi complimentary Wi-Fi access in the lobby and in Privilege Service accommodations, but all other room types will have to pay an additional charge for timed access.

SPA SERVICES

Despacio Spa offers a wide-range of treatments that will leave you feeling relaxed and recharged for an additional charge. Services include:
  • Sauna
  • Massages
  • Beauty salon
  • Facials
  • Treatments for brides
  • Seaside massages
  • Relaxation room
  • Equipment and hydro-massage room
  • Fitness center


WEDDING/HONEYMOON

Let the wedding planners take care of all the details for you. Please contact the front desk for more information.

Ocean Coral & Turquesa also offers a complimentary honeymoon package.

  • Welcome gift in your room
  • 10% discount on Despacio Spa Centre services
  • Nightly turn-down service
  • One "candle light dinner" for two, including one free bottle of wine or sparkling wine
  • In-room, continental breakfast the first morning of the stay
  • Room upgrades availability upon check-in
  • Late check-out subject to availability


CHILD CARE

The Mini Club Daisy offers activities for children ages 4-12. Daily, 9am-4:30pm. Services include:
  • Staff of professional monitors led by a mascot, Daisy
  • Mini disco
  • Activities on the beach (treasure hunts, contests, sandcastles, walks, etc.)
  • Activities at the indoor pool (water balloons, educational games, water polo, etc.)
  • Field trips
  • Sports
  • Shows put on by the kids
  • Buffet lunch

In-room babysitting services require an extra charge.

There is also a Teen's Club, available from 11am-midnight, which offers:

  • Five video gaming stations (Playstation 3, Xbox 360, Nintendo Wii)
  • Guitar Hero concert
  • Home theatre
  • Disco
  • Indoor/outdoor sound system
  • Snack bar
  • Foosball
  • Terrace swings
  • Board games
  • Organized activities, including beach volleyball, tennis, soccer, water polo and kayaking


ADDITIONAL INFORMATION

Location
Ocean Coral & Turquesa is located 17 mi from Cancun Airport (CUN), 21.75 mi from Playa del Carmen and 19.88 mi from Cancun.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Tax Payment
The government has approved a new tax for visitors visiting the Mexican municipality of Puerto Morelos. The resort reserves the right to collect this new tax to all visitors. This tax will be a flat fee of $24.18 pesos (approx. $1.16 USD) per night per room. Please be mindful of the fluctuation of exchange rates, as this exact dollar amount may vary.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 9/26 - 12/22
Starting at $819 was $929
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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