These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Guests will receive $200 in Resort Coupons per room, per stay.
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
The inclusive program includes the following amenities:
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
- Traditional Temazcal ceremony
Resort Details
- Barefoot Grill
Casual, grilled favorites.
- Bluewater GrillServing seafood specialties.
(Newly Renovated) - Cibu
Serving Mediterranean cuisine.
- Coco Café
Serving premium coffee and deli snacks.
- El Patio(Newly Renovated)
- Fresco
Serving Mexican cuisine.
- GohanComing SoonOcean view, rooftop sushi barExclusive to Indigo Preferred Club guests
- HimitsuTaste the best in Asian Cuisine that includes Teppanyaki tables
- Lemongrass
Serving Asian cuisine.
- Paramour
Serving French fare.
- PortofinoExperience the rich flavors of Italy
- PREFERRED CLUBSky Bar
• Rooftop bar with swim-up section• Preferred Club Indigo guests only• Adults only - Preferred Club BuffetComing SoonInternational buffet exclusive to guests staying in the Preferred Club Tower section
- RendezvousEnjoy a refreshing cocktail in this lobby bar.
- ReviveEnjoy natural smoothies, juices, delicious salads, healthy snacks and more at Revive Bar
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- Seaside GrillComing SoonGrilled favorites served in a tropical environmentExclusive to Indigo Preferred Club guests
- Sky BarComing SoonRooftop swim-up barPreferred Club guests only
- Various Bars and Lounges
- Moments
- Splash
-Scores sports bar
- The Reef, the Preferred Club pool bar*
- The Sandbar, the Preferred Club beach bar*
*Additional costs may apply
- World Café
International buffet.
(Newly Renovated)
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- ATM/Cash machine†
- Babysitting†
- Children programs
- Concierge desk
- COVID test onsite
- Golf,Offsite†
- Pool†
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- ATM/Cash machine†
- Babysitting†
- Children programs
- Concierge desk
- COVID test onsite
- Golf, Offsite†
- Pool†
- Spa†
- Tennis court†
- Water sports†
- Your special day will be spectacular in our sparkling wedding space facing the sea. A brand-new indoor & outdoor wedding venue right in front of the turquoise Caribbean sea and an outdoor terrace that is capable of fitting up to 120 people, helping couples celebrate their special day in a breathtaking setting.
† Fees may apply
- BeachRelax and unwind out on the private stretch of white sand beach.
- Children's program, onsite
A lot of fun awaits the little ones in our hotel! The new additions to the Explorer´s Club for children include an aquatic experience which offers slides, games and much more!
A splash park for the kids at the Explorer’s Club, featuring a wading pool equipped with mini slides, splash toys and more.
- Fitness center on-site †
Air-conditioned yoga room available. Adults can take some time for themselves to enjoy our renovated fitness center featuring updated equipment, beautiful views and a new yoga room.
- Gym †A brand new gym located in front of the main pool.
- Pool †
• Available pools are 4
• Bluetooth speakers are not allowed at any pool
- Spa †Spanning nearly 1,950 square feet, the on-site spa offers a full menu of spa packages and à la carte treatments.
- Tennis court †Offering guests tennis/tennis lessons.
- Water activities †
- Hobie cats
- Sailing
- Kayaking
- Windsurfing
- Water aerobics
- Water polo
- Snorkeling*
- Deep sea fishing*
- Scuba diving**Additional costs may apply.
- Golf †
Designed by PGA champion and golf course designer Nick Price, the Grand Coral Riviera Maya is perfect for pros and amateurs alike. Hit the rolling greens in the beautiful Riviera Maya while overlooking the gorgeous Caribbean Sea.
- Indoor/Outdoor Activities- Family-friendly entertainment
- Beach and water volleyball
- Beach soccer
- Ping pong
- Board games
- Big-screen movies on the beach
- Theme nights
- Yoga
- Euro-bungee
- Bicycle tours
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
14922 reviews
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Jul 03, 2025Fun Family Adventure
We had a wonderful time at Dreams Sapphire in Puerto Morelos. We traveled with our daughter and her family in June 2025, June 16-23. Our 3 grandkids had an amazing adventure! Everything was incredible - the staff were very friendly, the facilities were clean and well maintained, the food was excellent and the activities were fun for all. I’d like to acknowledge some of the staff, but we were impressed with the entire staff - they were all friendly and helpful! Some that stood out: Ivan, Sergio- World cafe Wilson- Portofino Teppanyaki chef- Fabian, Leo, Eduardo, Miguel - servers Entertainment- Mar, Tony, Hanna Blue Water (breakfast)- Mateo Poolside- Martha El patio- Damian Leslie- concierge Mexican night- Damian, Marco Bordeaux- Luis Blue water- Julio We did have an issue with our rooms- we indicated we were traveling with children and requested rooms next to each other. We booked over 4 months in advance so I feel they need to step up with special requests. Another issue was at Bordeaux restaurant. We were told our party of 7 could not be seated together. They couldn’t not place two tables together. We were offered the private dining room if we purchased a bottle of wine, which we did. The room was very hot. We asked them B to do something, but nothing was done. At the end of over two hours as we left, the waiter apologized for the broken a/c. On the way out we saw that others had been allowed to move tables together. Overall we had a beautiful vacation and would recommend this resort!
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Jul 03, 2025
Best meal so far, garden salad was spicy and shrimp fajitas were amazing. A good night
Excellent service and very helpful, really good food, a good night for all of us, probably the best meal of the holiday so far (3 days left!) Karina was an excellent host, looked after us really well, good recommendations and the wine in the restaurant much better than the bar!
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Jul 03, 2025Disappointing Wedding Stay
My family recently stayed at this resort for a wedding, and unfortunately, my first impression was far from positive. Upon arrival, the strong smell of fish and seaweed was overwhelming. The shoreline was completely covered in massive piles of seaweed, stretching for miles. This wasn’t just a minor inconvenience; it significantly impacted the overall atmosphere. The issues started at check-in when we were told the block of rooms we had reserved through the event coordinator didn’t exist. As a result, our entire group was scattered across the resort, making coordination difficult. When we asked to speak with the coordinator, we were shocked to learn she doesn’t even work on site....she’s based in the U.S., which made resolving the problem nearly impossible. The room itself was average, but the air conditioning was turned off when the room wasn’t in use. While I understand the reasoning, it took almost an entire day for the room to cool down. Another major safety hazard was the third-floor staircase, which became dangerously slick with rainwater after storms. The landings and steps were consistently pooled with water, making it a serious slipping hazard. The food and drinks were excellent, and the service was outstanding - no complaints there. However, the wedding logistics were poorly handled. The ceremony and reception were supposed to take place on a small wooden deck, which they claimed could fit 65 people, but it felt cramped. The groom’s party was given a room to get ready in, but it had no air conditioning and was right by the beach, meaning the overpowering seaweed smell made it unbearable to open the windows. To make matters worse, they weren’t provided any food, just the standard in-room snacks. And since it was pouring rain, they couldn’t step outside while dressed in full suits. Overall, I wish the resort had been more transparent about key issues: the overwhelming seaweed problem, the nonexistent room block and the lack of suitable spaces for the wedding party. Had we known these things in advance, we could have planned accordingly. Attached are photos of the shoreline.....you can see just how severe the seaweed situation was!!
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Jul 03, 2025
our trip
jose from the bar and putdoor area made the trip absolutely amazing and such a great experience he was so much fun to talk to and had such a good attitude and always had a smile. beds were great pool was great the ocean is just bad timing
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Jul 02, 2025Wedding at Dreams Sapphire
My family and I had the best time - we went for our wedding and everything was so well taken care of. Lourdes (Lulu) Bustamante was the absolute BEST wedding coordinator to work with. She took care of everything!
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.