Hotel Promotions
Non-Refundable Rate. No Cancels/No changes.

These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.

 

Applicable Dates:
Booking Dates: 14 Nov 2018 onwards;05 Sep 2023 onwards
Travel Dates: 14 Nov 2018 onwards;05 Sep 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
More Perks- In-room sparkling wine breakfast, 25% spa discount, and complimentary bottle of alcohol.
Guest will receive:-

- One Standard set of amenities
- Welcome letter
- One (1) bottle of wine/sparkling wine, rum, or tequila (per room/per stay)
- 25% discount on Spa Services (one per person/per stay)
- One (1) in-room family breakfast or breakfast with sparkling wine (per room/per stay)

Additional Terms and Conditions:
Type of wine/spirit bottle provided is at hotel discretion. 
Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products.
Any Spa Service or discounts that state valid per person/per stay are limited to a max of two (2) adults per room.
Discounted amenities and services cannot be combined with other discounts or special offers on property.
All amenities are subject to availability.
Additional restrictions may apply on eligible Spa Services. 
All services should be arranged with the concierge after check-in.

Blackout: Dec 21-Jan 4 each year.
Applicable Dates:
Booking Dates: 01 Jan 2026 to 31 Dec 2026
Travel Dates: 01 Jan 2026 to 30 Jun 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Experience a higher level of luxury with Preferred Club inclusions.
All of our Preferred Club Suites offer impressive tropical view and oceanfront suites, and offer the following additional amenities: 
•Personalized check-in and checkout with concierge service 
•Preferred status and amenities 
•Private, Preferred Club Lounge and adult-only pool 
•Pool concierge & bar service 
•Select suites offer hot tub on balcony 
•Access to Cibu restaurant for breakfast 
•Pillow menu 
•Complimentary computer access in Preferred Club Lounge 
•Upgraded mini-bar and bath amenities 
•Governor Suites feature a living room and a dining area
•Slippers and bathrobes 
•49”or 55” LCD TV 
•Daily continental breakfast service in the lounge, afternoon hot and cold hors d’oeuvres and exquisite desserts & fine liquors in the lounge 

** Added value’s are not combinable with same added value’s of other promotions.
Applicable Dates:
Booking Dates: 25 Nov 2021 onwards
Travel Dates: 25 Nov 2021 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 20%.
Discount is already reflected in the rates.  BLACKOUT DATES: APR 01, 2026 - APR 30, 2026, NOV 25, 2026 - NOV 29, 2026.
Applicable Dates:
Booking Dates: 15 Jan 2026 to 31 Mar 2026
Travel Dates: 15 Jan 2026 to 20 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy Unlimited-Luxury™ inclusions during your stay.

The inclusive program includes the following amenities:

  • Limitless access to gourmet à la carte dining options without reservations required
  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room and concierge services
  • Pool and beach wait service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • Daily maid service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • All taxes and gratuities
  • Traditional Temazcal ceremony
Important Information: Redemption information will be provided by the hotel at check-in. 
Applicable Dates:
Booking Dates: 15 Jun 2018 onwards
Travel Dates: 15 Jun 2018 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Various restaurants and bars offer guests casual or elegant dining experiences.
OnSite Dining
  • Barefoot Grill

    Enjoy casual, fresh-off-the-grill favorites just steps from the pool — ideal for barefoot afternoons in the sun, with tropical vibes and ocean breezes.

  • Barracuda

    Relax at the beach bar and indulge in some delicious cocktails while soaking in the beautiful view. Perfect for a casual day by the beach!

  • Bluewater Grill
    Serving premium cuts and seafood with views of the pool and ocean, this elegant open-air grill offers a refined
    dining experience by day, and an intimate steakhouse feel by night.
  • Bordeaux
    An intimate, adults-only escape where French fine dining meets candlelit romance. Savor delicate sauces, elegant
    pairings, and a sophisticated ambiance perfect for a memorable evening.
  • Coco Café

    The heart of the resort is for coffee lovers and night owls alike. Enjoy barista-style drinks, pastries, deli bites, and comforting snacks — from early mornings to late-night cravings.

  • El Patio
    A celebration of authentic Mexican cuisine, with bold regional flavors, refined presentations, and warm, rustic
    décor that immerses guests in a culinary journey through Mexico
  • Gohan
    Perched on the adults-only rooftop, Gohan is a stylish oceanview sushi bar serving delicate rolls, fusion flavors, and creative cocktails in a breezy, intimate setting. With just 42 seats, it’s a hidden gem for Dreams Sapphire Club & Villas guests looking for a unique, contemporary dining experience above it all.

    Club & Villas guests only
    Adults only (16+)
    Dinner – Fusion cuisine a la carte
  • Himitsu
    A unique Asian dining experience featuring sushi, wok specialties, and Teppanyaki tables where chefs dazzle with
    show-cooking flair — perfect for groups and memorable evenings.
  • Portofino
    Romantic and stylish, Portofino serves the heart of Italy with handmade pastas, rich sauces, and regional wines — all in an elegant indoor-outdoor setting inspired by the Amalfi coast
  • Rendezvous
    Treat yourself to a delicious cocktail at this welcoming lobby bar—perfect for relaxing and unwinding.
  • Revive
    Savor delicious smoothies, refreshing juices, tasty salads, healthy snacks, and more at Revive Bar!
  • Romantic Dining Experience
    For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge. 
  • Scores

    • Catch the big game at this casual bar offering four spacious areas with flat screen TVs, plus a main giant screen

    • Beverage service is available from 2 p.m., and the full bar is open from 3 p.m. to closing at 1 a.m.

    • At 9 p.m., this location becomes adults-only; children are not permitted in the bar after this time

  • Seaside Grill
    A beachfront favorite with elevated ambiance, Seaside Grill offers an à la carte breakfast daily, a curated brunch experience, and a seasonal steakhouse-style dinner under the stars. It’s the perfect blend of indulgence and tranquility, exclusively reserved for Dreams Sapphire Club & Villas guests.
    *Lunch and dinner service available during the winter season only.
    - Steak house dinner only
    - Club & Villas guests only 
  • Sky Bar
    • Rooftop bar with swim-up section
    • Exclusively for Club & Villas guests only
    • Adults only
  • Sugar Reef
    Enjoy our swim-up bar at the main pool, where you can indulge in a selection of premium brand beverages. It's the perfect spot to relax and refresh yourself! 
  • The Reef
    • Preferred Club only pool bar
    • Adults only (16+)
  • World Café

    An upscale international buffet offering a vibrant array of global cuisines, live cooking stations, and seasonal specials in a spacious, modern setting perfect for families and groups

The resort offers 24-hour room service, concierge, a spa and many other amenities.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • All-inclusive meal plan
  • ATM/Cash machine†
  • Babysitting†
  • Children programs
  • Concierge desk
  • COVID test onsite
  • Golf,Offsite†
  • Pool†
  • 24-hour front desk
  • 24-hour room service
  • All-inclusive meal plan
  • ATM/Cash machine†
  • Babysitting†
  • Children programs
  • Concierge desk
  • COVID test onsite
  • Golf, Offsite†
  • Pool†
  • Spa†
  • Tennis court†
  • Water sports†
On-Site Wedding Services
  • Your special day will be spectacular in our sparkling wedding space facing the sea. A brand-new indoor & outdoor wedding venue right in front of the turquoise Caribbean sea and an outdoor terrace that is capable of fitting up to 120 people, helping couples celebrate their special day in a breathtaking setting.

† Fees may apply

Daily activities allow guests to tee off, ride waves, work up a sweat and more!
On-Site Recreation
  • Beach
    Relax and unwind out on the private stretch of white sand beach.
  • Children's program, onsite

    A lot of fun awaits the little ones in our hotel! The new additions to the Explorer´s Club for children include an aquatic experience which offers slides, games and much more!

    A splash park for the kids at the Explorer’s Club, featuring a wading pool equipped with mini slides, splash toys and more.

  • Fitness center on-site †

    Air-conditioned yoga room available. Adults can take some time for themselves to enjoy our renovated fitness center featuring updated equipment, beautiful views and a new yoga room.

  • Gym †
    A brand new gym located in front of the main pool.
  • Pool †

    • Available pools are 4

    • Bluetooth speakers are not allowed at any pool

  • Spa †
    Spanning nearly 1,950 square feet, the on-site spa offers a full menu of spa packages and à la carte treatments. 

    For those guests seeking a sanctuary for the senses, our Spa, offers a sublime atmosphere of pure indulgence combining hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience. Hot tubs and treatment rooms, a relaxation lounge, sauna, steam room and private showers are available, as well as pedicures, manicures, facials and a full-service beauty salon.
  • Tennis court †
    Offering guests tennis/tennis lessons.
  • Water activities †

    - Hobie cats
    - Catamarans
    - Sailing
    - Kayaking
    - Windsurfing
    - Water aerobics
    - Water polo
    - Snorkeling*
    - Deep sea fishing*
    - Scuba lessons in the pool *

    *Additional costs may apply.

    Minimum height is 3 ft 6 inches (1.1 m) to ride the slides

Off-Site Recreation
  • Golf †

    Designed by PGA champion and golf course designer Nick Price. Hit the rolling greens in the beautiful Riviera Maya while overlooking the gorgeous Caribbean Sea.

On-Site Attraction
  • Indoor/Outdoor Activities
    - Family-friendly entertainment
    - Beach and water volleyball
    - Beach soccer
    - Ping pong
    - Board games
    - Big-screen movies on the beach
    - Theme nights
    - Yoga
    - Euro-bungee
    - Bicycle tours

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 15502 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Dreams Saphire one of the best resorts we have stayed at in 20 years

    This was our second time visiting Dreams Saphire for 9 nights, we were extremely well taken care of by staff, excellent restaurants and a large comfortable room with good A/C. Special mentions to all pool bar staff( Carlos), Bluewater staff Eloy, Candelario, Julio, Gumer, Stephany, and Julian. Chefs at Bluewater Grill Francisco, Loraine, Viviana and Angel! Carlos at Sports bar is excellent! I recommend getting preferred club, a tad nicer room and location, Bluewater Grill breakfast, preferred lounge as well preferred adult pool. This resort is only 20 minutes from airport which is a plus after a long flight. We had Dreams do a family photo shoot which worked out very well! Some minor areas which can be improved, Sports bars should be open for all NFL games( some games start at 1 pm) as well maybe have some chaffing dishes with food ie wings, fries, hot dogs during the game would be a huge bonus. Also resort may want to considerrelocating disco to one the vacant spaces instead of doubling at sports bar starting at 10 pm. It appears the house red wines have been changed in my opinion to a lower quality from our previous visit, which was a little disappointing. Our group enjoyed the Whites and Rose house wines. Purchasing bottles of wine is quite expensive for the quality available. I suggest you book early for this resort as it usually sells out of regular or preferred rooms. Our grand daughter loved the kids club, and participated in quite a few activities. Top marks for staff at kids club. Hope we get back next year! Dan Ottawa Canada

    Jan 28, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Lovely break

    Dreams Sapphire has a good location as its not too far from the airport. Its right on the beach. The sargassum in January was not too bad as the beach tractors are cleaning from early morning but the sea is cloudy and some days you cant see your legs in the water. Its a great stretch of beach and I felt safe swimming there. If you want a beach bed you need to be at the beach no later than 0715 or they are gone. We didnt manage the first day to find a bed anywhere. We never used the pool as the beds were all reserved before you could get there. The staff are 90% extremely efficient and helpful. The coffee shop, beach bar, world cafe staff and housekeeping were all outstanding. The food and drink were perfect I never had a day when I didnt enjoy all meals and the bar staff were all excellent. This is a lovely resort which is run extremely well. Although smoking is permitted in the two smoking zones provided every smoker I spoke to felt like a 2nd class guest. It would take very little to make the smoking area in the bush by the car park more pleasant. A couple of benches and a table so people dont need to balance their coffees or cocktails on the bin, and some pretty lights is not much to do and costs little to make the smokers feel more comfortable about their holiday too. Either that or class the hotel as no smoking throughout so smokers can look elsewhere. Entertainment was good but a little stage in the lobby would be better for the live music to be seen by all.

    Jan 27, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Staff is excellent

    Veronica was a fantastic wedding planner and the venue was beautiful. The food was actually really good which is hard to do for a large volume of guests. We would recommend staying here for sure. The rooms were nice and clean, too.

    Jan 27, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Dreams Sapphire was a True Gem !

    Dreams Sapphire was truly a GEM! The Sapphire has the most Exuberant Staff, Friendly and truly a joy to be in their Presence. Quality foods at the Buffet, Outstanding Restaurants- Boudreaux (French) Japanese to name a few..24 hours Room Service Quality Drinks, top shelf liquor Available We travelled with Friends during this Visit, hoping you choose this Resort and enjoy it as much as we did.. Bar service at the pool- was exceptional by Christina and Bryan the Manager Entertainment - we had the pleasure of Dealing with Abraham- ALL GREAT EXPERIENCES

    Jan 26, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Good but not great

    Traveled as a group of 3 friends in Jan 2026. Stayed in building 6 - double room next door to a king room. Upgraded to preferred club. Good: Food is generally very good. World Cafe can be hit or miss. Bluewater Grill, Himitsu, and Portofino were all good, but wear a sweater in Portofino - it's cold. Staff were very nice and rooms were clean. Very hot showers. Clean pools. Well maintained common areas. Good cocktails. Beach is nice for lounging. Adults pool is also nice, but some loud drunks can spoil it for others. So many coatis and they are so cute! Bad: Preferred club doesn't get you much. Adults pool (but they don't check) and Bluewater for breakfast. We thought it would give us access to the rooftop amenities, but you have to pay even more for that ($60 per day). The $200 in coupons they give you is hard to use (spa won't accept them for many of the treatments). Beach is not great for swimming - have to walk through mounds of seaweed and plastic to reach the water. They do their best to clean up the seaweed, but more is always rolling in. There are lots of kids here. If you don't like loud kids bumping into you, try another resort. Very bad: one member of our group got food poisoning due to breakfast at World Cafe on our last day. Might have been undercooked chicken from the grill. She was vomiting in the shuttle on the way to the airport, then not allowed to board the flight because she was too sick. Ended up in hospital for a few hours, but on the mend now. Be careful what you eat.

    Jan 25, 2026
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Allowed:
    • Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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