These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- Type of wine/spirit bottle provided is at hotel discretion
- Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products
- Any Spa Service or discounts that state valid pp/ps are limited to a max of two (2) adults per room
- Discounted amenities and services cannot be combined with other discounts or special offers on property
- All amenities are subject to availability
- Additional restrictions may apply on eligible Spa Services
- All services should be arranged with the concierge after check-in
Guests will receive $200 in Resort Coupons per room, per stay.
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
The inclusive program includes the following amenities:
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
- Traditional Temazcal ceremony
Resort Details
- Barefoot Grill
Casual, grilled favorites.
- Bluewater GrillServing seafood specialties.
(Newly Renovated) - Cibu
Serving Mediterranean cuisine.
- Coco Café
Serving premium coffee and deli snacks.
- El Patio(Newly Renovated)
- Fresco
Serving Mexican cuisine.
- GohanComing SoonOcean view, rooftop sushi barExclusive to Indigo Preferred Club guests
- HimitsuTaste the best in Asian Cuisine that includes Teppanyaki tables
- Lemongrass
Serving Asian cuisine.
- Paramour
Serving French fare.
- PortofinoExperience the rich flavors of Italy
- PREFERRED CLUBSky Bar
• Rooftop bar with swim-up section• Preferred Club Indigo guests only• Adults only - Preferred Club BuffetComing SoonInternational buffet exclusive to guests staying in the Preferred Club Tower section
- RendezvousEnjoy a refreshing cocktail in this lobby bar.
- ReviveEnjoy natural smoothies, juices, delicious salads, healthy snacks and more at Revive Bar
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- Seaside GrillComing SoonGrilled favorites served in a tropical environmentExclusive to Indigo Preferred Club guests
- Sky BarComing SoonRooftop swim-up barPreferred Club guests only
- Various Bars and Lounges
- Moments
- Splash
-Scores sports bar
- The Reef, the Preferred Club pool bar*
- The Sandbar, the Preferred Club beach bar*
*Additional costs may apply
- World Café
International buffet.
(Newly Renovated)
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- ATM/Cash machine†
- Babysitting†
- Children programs
- Concierge desk
- COVID test onsite
- Golf,Offsite†
- Pool†
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- ATM/Cash machine†
- Babysitting†
- Children programs
- Concierge desk
- COVID test onsite
- Golf, Offsite†
- Pool†
- Spa†
- Tennis court†
- Water sports†
- Your special day will be spectacular in our sparkling wedding space facing the sea. A brand-new indoor & outdoor wedding venue right in front of the turquoise Caribbean sea and an outdoor terrace that is capable of fitting up to 120 people, helping couples celebrate their special day in a breathtaking setting.
† Fees may apply
- BeachRelax and unwind out on the private stretch of white sand beach.
- Children's program, onsite
A lot of fun awaits the little ones in our hotel! The new additions to the Explorer´s Club for children include an aquatic experience which offers slides, games and much more!
A splash park for the kids at the Explorer’s Club, featuring a wading pool equipped with mini slides, splash toys and more.
- Fitness center on-site †
Air-conditioned yoga room available. Adults can take some time for themselves to enjoy our renovated fitness center featuring updated equipment, beautiful views and a new yoga room.
- Gym †A brand new gym located in front of the main pool.
- Pool †
• Available pools are 4
• Bluetooth speakers are not allowed at any pool
- Spa †Spanning nearly 1,950 square feet, the on-site spa offers a full menu of spa packages and à la carte treatments.
- Tennis court †Offering guests tennis/tennis lessons.
- Water activities †
- Hobie cats
- Sailing
- Kayaking
- Windsurfing
- Water aerobics
- Water polo
- Snorkeling*
- Deep sea fishing*
- Scuba diving**Additional costs may apply.
- Golf †
Designed by PGA champion and golf course designer Nick Price, the Grand Coral Riviera Maya is perfect for pros and amateurs alike. Hit the rolling greens in the beautiful Riviera Maya while overlooking the gorgeous Caribbean Sea.
- Indoor/Outdoor Activities- Family-friendly entertainment
- Beach and water volleyball
- Beach soccer
- Ping pong
- Board games
- Big-screen movies on the beach
- Theme nights
- Yoga
- Euro-bungee
- Bicycle tours
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
14950 reviews
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Jul 09, 2025Family trip to Cancum
Enjoyed the trip, we were a long way from home in Ireland though and expected a little more for what we paid. Arranged a private taxi service through Get your Guide which didn't show up. Paid 63 USD for it but then were charged 145 USD dollars for an additional one. Felt so vulnerable at the airport so just had to pay it. To note, Get your Guide did issue a refund afterwards. First impressions of the hotel were great until we saw the room and smelt the rotting sargassum. It was overwhelming on a daily basis. We did not access the beach because of this, also missed out on snorkelling opportunities. The room was too small for a family of four, including two boys aged 12 & 15. There was no separate bathroom either. We were on the ground floor which was described as a garden view, it was just scrub. We had no view at all. We never used the patio or opened the doors due to the amount of insects. The staff at the hotel were so friendly and helpful. The pool and pool bar were amazing. The food was great. If we did need anything, it was attended to very quickly by staff. Also did the trip to Chichen Itza, amazing but so hot. Had to cover up and use a lot of repellent. The cenote cave swimming was a pleasant surprise and reprieve from the heat. Also the air con on the bus was a blessing. Part of our tour included tequila tasting but just be aware of what they are telling you. You couldn't afford to buy the trinkets at the original village either, left us in the searing heat there for a while hoping we would buy something. Be careful booking trips through your hotel as they are almost twice the price. Use a private tour company instead but check them out first! The Mexican people are so kind and friendly, would recommend a trip but do your research first and suit your own needs.
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Jul 09, 2025Not great
Very dated ( 20 years old ) needs a refurbishment, rooms dark and gloomy , furniture / fittings etc tatty and broken definitely not a 4/ 5* , some staff great some not so , guests smoking all over and never challenged. The entertainment team ie Mar , Monica , Daniel , Abraham all great , the seaweed stank and wasn’t cleared daily made it impossible to use the beach and swim in the ocean which was devastating as that’s why we picked a beach resort .. I had visited the Dreams Jade in April and was perfect ..
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Jul 09, 2025A experience I’ll never forget!
The staff members were amazing! Especially the entertainment team, Abraham was extremely friendly and helpful and his classes were extremely fun, especially blackjack and volleyball! And the spa was amazing, I really enjoyed the massage and the hydropool, definitely recommend it! I would come again and again😁
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Jul 08, 2025
Perfect Family Vacation
Our family of four recently travelled to Dreams Sapphire for a week long family vacation. The weather was amazing and the we enjoyed the resort as our home away from home. Pros: 1. The food! We enjoyed several of the specialty restaurants and didn't have a wait to get seated (ate around 6:30pm). The menu selections were amazing and everything tasted wonderful. The staff at the restaurant tried to make each experience the best. 2. The pool. This resort had one very large pool for everyone to share with a bar in the corner. It was nice to have the activities at the pool for everyone to enjoy. The pool was also a little deeper so it made staying cool easy. It also wasn't crowded. I could sit in my float and hardly ever run into someone. 3. The entertainment. The staff puts together a daily list of activities and there is something for everyone. Keeping everything updated on the app was also very helpful. My family enjoyed the pool volleyball, the shows at night, the hair wraps, bracelet making, beach volleyball, etc. Cons: 1. The AC is lacking throughout the resort, including our room. It wasn't as cool as we like and eating in the buffet was very sweaty. The specialty restaurants had AC though! At home we like it to be around 72 degrees F and our room was closer to 75/76. 2. The beach - This is NOT the hotels fault. In July the seagrass is thick and this year was really bad so they had to shut down the beach. 3. The constant offers to "pay more". Do you want a bali bed by the pool? That will cost you. Want to try a coconut? That will cost you. Do you want that sit at the show? You have to buy a bottle for that table. We went to another Dreams resort and never had this level of, if you want something nice it will cost you more. Overall, we would recommend the resort. It wasn't an expensive resort so we knew it wasn't going to be the top of the line resort where celebrities go. We are just a simple family on a nice vacation in Mexico. The resort had the necessities plus a few perks like water slides and fancy restaurants.
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Jul 07, 2025
Top notch dinner service
Great service from Edwin de BlueWater restaurant!!!! Awesome restaurant in the all inclusive resort. Very elegant experience
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.