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Now Jade Riviera Cancun

Mexico - Riviera Maya

Our Rating

4 Nights with Air from $719 All-Inclusive
Info Customer Reviews Questions & Answers

Your day kinda looks like this: you're tucked into a private cabana surrounded by the softest sands and a view of endles ... More

Customer Rating 560 Reviews
Value
 
4.3
Service
 
4.5
Beaches & Pools
 
4.1
Dining Options
 
4.1
Room Comfort
 
4.4
4.3 out of 5
"We stayed at the Now Jade for a short trip (March 20-23, 2017) with our friends. When we first arrived, we had regular suites, which were very nice, large and beautiful. After our friends had an incide..." – RachaelAletheia
542 out of 638 (85%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.3
Service
 
4.5
Beaches & Pools
 
4.1
Dining Options
 
4.1
Room Comfort
 
4.4
4.3 out of 5
"We stayed at the Now Jade for a short trip (March 20-23, 2017) with our friends. When we first arrived, we had regular suites, which were very nice, large and beautiful. After our friends had an incide..." – RachaelAletheia
542 out of 638 (85%) customers would recommend this product to a friend.
Quiet adult pool for preferred club Pool time Couch Beautiful beach area but a little rocky to get into the ocean. Pool View from room 8210 the court yard area The main pool at sunrise 2 words: All Inclusive Birthday decorations The beach at dusk! View from our room. Room view This the view from our room View from the preferred pool private anniversary dinner on the beach View from the room The Fine Mexican Restaurant on The Resort This was our oceanview Jet ski excursion It's all this beautiful! Balcony view View from pool area. Beautiful!! view from our balcony, last day, ordered room service June 20th 2016 View from the suite balcony View of wetland from room balcony. adult only pool area The view behind us was breathtaking! Room view Tub full of yellow fluid Pool side Full moon x Infinity Pool 22 yrs romantic dinner at the beach The beach at Now Jade. View from the room Sunrise from our room serenity View of main section of the resort Walk on the beach with my soulmate at Now Jade View from our room Pool cabana decorated The main pool from our hotel room. Waited 2hrs for room to be cleaned and this Breakfast, Lunch, Dinner! The beach in front of Now Jade. Festive touches throughout the resort. view from our room Seaweed Preferred pool Salmon in CinCin restaurant.
All Customer Reviews
1-4 of 560 reviews. Sort by
February 22, 2020

The service and food were very good. The room was ok. The air conditioner seemed not to work very well. I booked the room I did because of the jacuzzi tub and it looked gross. The drain was rusted and the jets looked dirty. The floor grout looked dirty and the mirror in the bathroom had black spots all over it.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
3.0
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From: Pittsburgh, PA
Age: 35-44
Travel: 1-2 trips/year

February 9, 2020
Average

Pros: service and entertainment staff were top notch. Evening dining was wonderful. Cons: rooms are dated. Buffets were blah, with exception of fresh omelets. Was quite turned off by the pressure to upgrade and timeshare pitch while we were just trying to check in - not a good way to greet your guests.


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Overall Rating: 3
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
3.0
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From: Wisconsin
Age: 35-44

February 1, 2020
Great value!

Might be just me, but the vicinity of the pools to the ocean is a highly underrated feature at this resort. They have multiple infinite pools that literally overlook the beach and ocean. You step down from the pool and you are 20 yards to the sea. Pretty cool. Individual restaurants were excellent food but a bit of a wait (45 min - 1 hr) at the normal dining times (to be expected). The buffet was just ok - they definitely could improve a bit on food quality and selection as it was one of the smaller resort buffets I've seen. Outside of the buffet being okay - everything else was great. Staff was awesome - especially Eduarado at the Preferred pool. The rooms were clean - sometimes cleaned twice a day - and room service was timely. Within reason, they seem ready and willing to accommodate any request. There were people in our group who had been there a few years ago, and would go again. Definitely would recommend.


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Wisconsin
Age: 25-34
Travel: 1-2 trips/year

January 31, 2020
Best place ever

We had an amazing time!! This was our first time going to Mexico and it did not disappoint! Everyone was so nice. The entertainment crew was the BEST!! David, Leo, Louise, Brownie and Christian were the bomb and my absolute favorite part of the trip!!!! We would definitely come back here!! All the food was so good and so much fun to try new things. My husband just wanted to be able to wear his nice khaki shorts to dinner instead of jeans. Overall we loved it and will definitely come back!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Indiana
Age: 25-34
Travel: 1-2 trips/year

Room Information

Now Jade Riviera Cancun features 550 spacious, contemporary suites inspired by the combination of the turquoise blue of the sea and the Cancun's mesmerizing sunsets. Rooms come appointed with air conditioning, satellite TV, ceiling fans and private balconies or patios with views of the ocean or tropical gardens.

Room Details

Junior Suite Tropical View
Hotel/Studio Unit Details

Junior Suite Ocean View
Hotel/Studio Unit Details

Preferred Club Suite Ocean View
Hotel/Studio Unit Details

Junior Suite Ocean Front
Hotel/Studio Unit Details

Preferred Club Suite Ocean Front
Hotel/Studio Unit Details

Super Saver Junior Suite ROH (Non-Refundable)
Hotel/Studio Unit Details

Super Saver Preferred Club Suite ROH (Non-Refundable)
Hotel/Studio Unit Details

What's to Love

As of June 2018 you can bring your furry friend along!

Nestling in for days on the beach with sugary soft sands and azure waters. Dreamy.

The activities for the kiddos, tweens and teens, keeping them busy (and away) for hours.

"Detoxifying Hydrotherapy" - a treatment that chases the stress right out of your body.

All rooms are spacious Jr Suites with Jacuzzi for two and luxurious, aromatic bath amenities.

Booking a Preferred Club room, getting a Jacuzzi on the balcony and access to a private pool.

Hanging out at the ocean front lobby after the beach - the view is seriously awe-some.

 

What We'd Change

The lounge chairs on the beach are snatched up quickly each day, so wake up early and claim your seat. Or you can always grab a beach towel from the resort and set up camp on the sand.

 

Why You Should Go

It's a short 12 miles from Cancun International Airport and minutes from quaint town Puerto Morelos.

The world's second largest coral reef is near and definitely snorkel worthy.

For a large family, the Family Suite is two Junior Suites connected and has a Jacuzzi. Bring 'em all.

XCaret, the ecological theme park and fun for the family, is nine short miles from the resort.

Local hot spots like Akumal (see the turtles) and Playa Del Carmen are twelve miles away.

Top-notch, friendly service - you won't have to lift a finger, or toe.

The cozy cabanas on the beach go quickly - get there early.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Business Center ($)
  • Babysitting/Child Care ($)
  • Children's Pool
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Jacuzzi
  • Kids Club
  • Nightly Entertainment
  • Roll-Away Bed (on request)
  • Snorkeling
  • Swim-Up Bar(s)
  • Tennis Court(s)
  • Sailing
  • Fishing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Medical Services ($)
  • Scuba Lessons
  • Non-Smoking Rooms (on request)
  • 6 Bars/Lounges
  • 8 Restaurants
  • Porter/Bellhop
  • Spa ($)
  • Conference Facilities ($)
  • Laundry Facilities
  • Beach Towels
  • Wedding Services ($)
  • Room Service
  • Windsurfing ($)
  • Watersports Center
  • Wireless Internet
  • Travel Agency
  • Flat Screen Television
  • Free Parking
  • Beauty Salon ($)
  • Swimming Pool
  • Freshwater Swimming Pool(s)
  • Lounge Chairs
  • Game Room ($)
  • Internet Access
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Deep-Sea Fishing
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Kayaking
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nature Park(s)
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Spa(s)/ Wellness Center(s)
  • Tennis Courts
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Now Jade Riviera Cancun

Unidad 19 Mz 20 Lote 1-1 Sm 3

+52 998 872 8888

Hotel Description

Now Jade Riviera Cancun: White Sugary Sands and Blue Waters All the Live Long Day

Your day kinda looks like this: you're tucked into a private cabana surrounded by the softest sands and a view of endless blue sea. A drink has just been delivered directly to you - you can do this all day long, as much as you want (no one is counting). You think about joining in on a a beach activity or two, then decide after this, you'll spend some quality time at the spa. You remember you have your new beach read, and for a moment, think about your kids, but then realize everything is A-okay - they have their own stuff to entertain them.

No matter how your day pans out, you'll be a happy, beach lovin' soul.

Unlimited-Luxury® means complete and utter relaxation - it's all taken care of for you. You get to Live in the Now™ with inclusive, ahh-some perks like:

  • Unlimited meals, snacks, water, sodas and juices - bring your thirst.
  • Unlimited domestic and imported alcoholic beverages, including house wine. It's a party.
  • 24-hour room-service food and drink - should you have a hankering for something at 2:14 a.m., you can get it.
  • In-room mini bar with beer, bottled water, soft drinks (restocked daily).
  • Rooms with a private balcony or terrace and a hydro-tub.
  • All kinds of activities - climbing wall, dance lessons, a casino and more.
  • Theme nights and lively outdoor entertainment.
  • Sip, Savor & See with other nearby resorts - Dreams Puerto Aventuras, Dreams Riviera Cancun, Dreams Sands Cancun, Dreams Tulum or Now Sapphire (you must make your own travel arrangements through the resort concierge by 3 p.m.).
  • Taxes and gratuities - who needs to worry with this on vacay?

Get MORE perks from your getaway to Now Jade Riviera Maya. Now through 2020, guests will get these additional perks exclusive to CheapCaribbean customers:

  • Complimentary in-room snacks
  • 25% spa discount
  • An in-room breakfast

Guests staying in upgraded room categories will receive the above perks, plus your choice of two luxury inclusions:

  • 1-day Bali bed rental
  • A beach bag gift
  • A professional photo
  • 50% off a romantic dinner

Please note, not all reservations qualify for the above VIP inclusions & added values. Read all conditions here to see if you're eligible.



DINING

Taste buds be warned - the nine restaurants on site dish up all your favs: grilled seafood, Italian, Mediterranean, French, Asian, and of course, everyone's number one request - Mexican. Who doesn't want some guac and chips everyday at 3 pm (or 3 am for those late night munchies)? Bonus: At one stellar restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night.

Capers
Type: Italian
Hours: Dinner, hours vary.
Description: Explore the richness of authentic Italian cuisine in a Tuscan setting.

Carnival International Buffet
Type:
Casual
Hours: Daily, hours vary.
Description: Enjoy sumptuous international menu served in casual elegance.

Castaways
Type:
Light fare
Hours: Daily, 11am-5:30pm.
Description: Sandwiches, small bites and invigorating drinks at the poolside area with a spectacular ocean view.

Mercure
Type:
French
Hours: Breakfast and Dinner, hours vary.
Description: Sit back for a taste of French cooking in the tranquil garden setting with sea view.

Tamarindo
Type:
Mexican
Hours: Dinner, hours vary.
Description: Celebrate on a Mexican journey to delectable delights in this cool contemporary atmosphere.

Spice
Type:
Asian
Hours: Dinner, hours vary.
Description: Experience divine Asian cuisine, surrounded by tranquil fountains within an indoor zen garden with three teppanyaki tables, sushi bar and pagoda.

Cin Cin
Type: Gourmet
Hours: Dinner, hours vary.
Description: Think old Flamenco Cabaret, where wave-like curtains center the unquestionable romance of this Mediterranean eatery serving gourmet fare.

Coco Cafe
Type: Casual
Hours: Daily, 6am-10pm
Description: Sip premium roast coffee and nibble on fresh deli snacks in this ideal setting.

All hours are subject to change.



BARS/NIGHTLIFE

Only top-shelf, premium spirits are served. You've got a special request - not a problem. Let the crafty mixologists fix you up. And, you can splash on over to the swim-up bar at the pool. No sense in getting out of the water.

Splash
A causal swim-up bar located in the main pool. Daily, 10am-6pm.

Scores Sports Bar
Pull up a prime seat near one of three LCD flat-panel TVs to enjoy the game or try your shot at one of our two pool tables. Hours vary.

Moments Lobby Bar
Head to the lobby for all manner of drinks, served in casual elegance. Daily, 10am-midnight.

The Mix
Go seaside for a cool drink in this beach hot spot. Daily, 10am-midnight.

The Reef
Swim up and chill out in the Preferred Club pool, limited to Preferred Club guests. Daily, 10am-6pm.

The Lounge
VIP lounge limtied to Preferred Club guests. Premium bar service and snacks. Big screen TVs and free Internet service. Daily, 7am-11pm.



BEACHES AND POOLS

Three spacious pools sprawl throughout the resort. The Preferred Club adults-only pool is your sanctuary - the kids have a pool they can rule. But it might be the beachy cabanas calling your name. Dig your toes into the soft sugary sands and stay for a bit.

SPORTS/ACTIVITIES

Water
  • Hobie cats
  • Kayaks
  • Ocean iceberg
  • Snorkeling

Available for an additional charge:

  • Deep sea diving
  • Sport fishing
  • Windsurfing
Land
  • Bicycling
  • Euro-bungee
  • Fully-equipped gym
  • Two tennis courts
  • Six game courts
  • Archery
  • Driving range

Golf
Guests of Now Jade Riviera Cancun can enjoy complimentary green fees at the nearby golf course, El Tinto Golf Course at the Cancun Country Club. The use of a golf cart is mandatory, and there will be a charge per person in a shared cart. Guests choosing to play during premium tee times will also incur an additional fee. Tee times are subject to availability and additional restrictions apply. This offer is not valid when booking in any Deal of the Day, Super Saver, ROH or other promotional room category.



INTERNET

Now Jade Riviera Cancun offers complimentary Internet access and Wi-Fi.

Unlimited Connectivity App
Worried about the inability to keep up with friends and family while in destination? Download the Unlimited Connectivity app and enjoy tons of awesome features to help you while in destination!

Features Include:
  • Free WiFi
  • Free calling to the U.S. and Canada
  • Contact staff directly
  • Book spa appointments
  • Reserve excursions


SPA SERVICES

Check out the spa menu at Now Spa by Pevonia and pamper yourself with a variety of indigenous treatments that will leave you feeling relaxed and recharged for an additional charge. Daily, 8am-8pm. Services include:
  • Massages
  • Hydrotherapy
  • Jacuzzi
  • Sauna
  • Pedicure
  • Manicure


WEDDING SERVICES

Now Jade Riviera Cancun has all of the ingredients for the once-in-a-lifetime wedding you've always dreamed about. For an island marriage done with care and passion by Now wedding planners, choose one of three wedding packages. Please contact the resort directly for more information.



CHILD CARE

The Explorer's Club offers a number of exciting activities for children ages 3-12 Daily, 9am-10pm.

Activities include:

  • Playground area
  • Arts & crafts
  • Movies in the club
  • Ocean trampoline
  • Sandcastle contests
  • Weekly campout adventures
  • Explorer's Club Movie Theater
  • Storytelling and music
  • Treasure hunts
  • Indoor game room and video games

All Explorer's Club personnel are American Red Cross certified.

Now Jade also offers tons of fun activities for teens between 13-17 years-old at their brand new Core Zone!

Activities include:

  • 2 Guitar Hero consoles
  • 4 Playstation "4" consoles with 2019 edition games
  • A dance floor
  • 1 DJ station with a mini turntable for DJ lessons
  • A selfie wall
  • Movie area
  • Soda fountain
  • 2 Ping Pong tables
  • 2 Foosball tables
  • A Bullseye with darts

Core Zone has Wifi available throughout the whole space with an awesome lounge area. Daily hours are from 9am-10pm.



SMALL DOGS WELCOME

For a $65 fee at all Now Brand resorts, you can now bring your furry friend who is under 22lbs (10kg.) along for your beach vacation!

Included in the fee: dog bed, food and water bowls, dog toys, waste bags, dog towel and a "dog-in-room" door hanger to let those around you know your furry friend is in tow!

Additional dog amenities available for a fee.

Additional restrictions apply.



ADDITIONAL INFORMATION

Location
Now Jade Riviera Cancun is located 12 miles South from Cancun International Airport (CUN) and 22 miles North of Playa del Carmen.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Awards
Rainforest Alliance Verified



Deal of the Day Terms and Conditions
By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.


All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 4/12 - 8/15
Starting at $719 was $1799
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!
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4 days, 3 nights
Travel Dates 2/29 - 4/30
Starting at $629 was $1129
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8 days, 7 nights
Travel Dates 4/24 - 6/30
Starting at $1019 was $2859
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Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 2am EST

All Mexico - Riviera Maya Resorts