These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- Type of wine/spirit bottle provided is at hotel discretion
- Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products
- Any Spa Service or discounts that state valid pp/ps are limited to a max of two (2) adults per room
- Discounted amenities and services cannot be combined with other discounts or special offers on property
- All amenities are subject to availability
- Additional restrictions may apply on eligible Spa Services
- All services should be arranged with the concierge after check-in
Guests will receive $200 in Resort Coupons per room, per stay.
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
The inclusive program includes the following amenities:
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
- Traditional Temazcal ceremony
Resort Details
- Barefoot Grill
Casual, grilled favorites.
- Bluewater GrillServing seafood specialties.
(Newly Renovated) - Cibu
Serving Mediterranean cuisine.
- Coco Café
Serving premium coffee and deli snacks.
- El Patio(Newly Renovated)
- Fresco
Serving Mexican cuisine.
- GohanComing SoonOcean view, rooftop sushi barExclusive to Indigo Preferred Club guests
- HimitsuTaste the best in Asian Cuisine that includes Teppanyaki tables
- Lemongrass
Serving Asian cuisine.
- Paramour
Serving French fare.
- PortofinoExperience the rich flavors of Italy
- PREFERRED CLUBSky Bar
• Rooftop bar with swim-up section• Preferred Club Indigo guests only• Adults only - Preferred Club BuffetComing SoonInternational buffet exclusive to guests staying in the Preferred Club Tower section
- RendezvousEnjoy a refreshing cocktail in this lobby bar.
- ReviveEnjoy natural smoothies, juices, delicious salads, healthy snacks and more at Revive Bar
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- Seaside GrillComing SoonGrilled favorites served in a tropical environmentExclusive to Indigo Preferred Club guests
- Sky BarComing SoonRooftop swim-up barPreferred Club guests only
- Various Bars and Lounges
- Moments
- Splash
-Scores sports bar
- The Reef, the Preferred Club pool bar*
- The Sandbar, the Preferred Club beach bar*
*Additional costs may apply
- World Café
International buffet.
(Newly Renovated)
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- ATM/Cash machine†
- Babysitting†
- Children programs
- Concierge desk
- COVID test onsite
- Golf,Offsite†
- Pool†
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- ATM/Cash machine†
- Babysitting†
- Children programs
- Concierge desk
- COVID test onsite
- Golf, Offsite†
- Pool†
- Spa†
- Tennis court†
- Water sports†
- Your special day will be spectacular in our sparkling wedding space facing the sea. A brand-new indoor & outdoor wedding venue right in front of the turquoise Caribbean sea and an outdoor terrace that is capable of fitting up to 120 people, helping couples celebrate their special day in a breathtaking setting.
† Fees may apply
- BeachRelax and unwind out on the private stretch of white sand beach.
- Children's program, onsite
A lot of fun awaits the little ones in our hotel! The new additions to the Explorer´s Club for children include an aquatic experience which offers slides, games and much more!
A splash park for the kids at the Explorer’s Club, featuring a wading pool equipped with mini slides, splash toys and more.
- Fitness center on-site †
Air-conditioned yoga room available. Adults can take some time for themselves to enjoy our renovated fitness center featuring updated equipment, beautiful views and a new yoga room.
- Gym †A brand new gym located in front of the main pool.
- Pool †
• Available pools are 4
• Bluetooth speakers are not allowed at any pool
- Spa †Spanning nearly 1,950 square feet, the on-site spa offers a full menu of spa packages and à la carte treatments.
- Tennis court †Offering guests tennis/tennis lessons.
- Water activities †
- Hobie cats
- Sailing
- Kayaking
- Windsurfing
- Water aerobics
- Water polo
- Snorkeling*
- Deep sea fishing*
- Scuba diving**Additional costs may apply.
- Golf †
Designed by PGA champion and golf course designer Nick Price. Hit the rolling greens in the beautiful Riviera Maya while overlooking the gorgeous Caribbean Sea.
- Indoor/Outdoor Activities- Family-friendly entertainment
- Beach and water volleyball
- Beach soccer
- Ping pong
- Board games
- Big-screen movies on the beach
- Theme nights
- Yoga
- Euro-bungee
- Bicycle tours
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
15362 reviews
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Nov 28, 2025Best family vacay!
Our experience at Dreams Sapphire was absolutely wonderful. Joaquin at the preferred lounge was fantastic, always attentive and thoughtful!☺️
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Nov 28, 2025
An Absolutely Dreamy Escape at Dreams Sapphire Resort & Spa! 🇲🇽
💎 An Absolutely Dreamy Escape at Dreams Sapphire Resort & Spa! 🇲🇽 From the moment we arrived until the reluctant minute we departed, our stay at Dreams Sapphire Resort & Spa in Mexico was nothing short of magical. This resort is a perfect blend of luxurious comfort, stunning beachfront beauty, and, most importantly, unbeatable hospitality. While the lush grounds and sparkling pools are breathtaking, it's the dedicated, hardworking staff that elevates this resort from great to truly unforgettable. 🍹 The Heart of the Party: Bar & Entertainment The energy and good vibes radiated from the incredible teams running the bars and entertainment: * Exceptional Bartenders: The drinks were flowing, and the conversations were lively thanks to our favorite bartenders, David and Jamie. Their skill, speed, and genuine warmth made every trip to the bar a pleasure. They remember your name and your drink—that’s world-class service! * The Entertainment Dynamic Duo: The energy brought by the Entertainment Staff was contagious. A massive shout-out to Tony and Mar! Their enthusiasm, charm, and talent made the daily activities and nightly shows the highlights of our week. They truly know how to get the party started and keep everyone smiling. ☀️ Poolside Perfection: Service & Fun The pool area was our daily oasis, and the staff here ensured every need was met before we even knew we had it: * Pool Staff Superstars: The pool staff, especially Isa and Bryan, kept the area pristine, the activities fun, and the atmosphere relaxed. They are constantly moving, ensuring every guest feels taken care of. * The Best Poolside Service: Our pool waitress, Crystal, was a ray of sunshine! Her attentiveness and cheerful demeanor kept the refreshing drinks coming, allowing us to simply relax and soak up the sun. 🥐 Preferred Member Paradise: A Perfect Start If you choose the Preferred Club, you are in for a treat, particularly at breakfast: * The Preferred Breakfast Dream Team: Starting our day with the preferred member breakfast was a luxurious tradition, all thanks to Mouses. Their commitment to providing impeccable service created a serene and special dining experience every morning. While we wish we could list every single name, the entire staff at Dreams Sapphire works together seamlessly to provide a five-star experience. Their dedication to service, combined with their warm, welcoming Mexican spirit, made our week spectacular. If you are looking for an amazing all-inclusive vacation, look no further than Dreams Sapphire. Book it—you won't regret it
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Nov 26, 2025
Perfect Wedding & Vacation
Our wedding at Dreams Sapphire was absolutely perfect and truly exceeded all of our expectations. Everything was beautiful, organized, and stress-free from start to finish. Our coordinator, Lulu, was incredible and handled every detail smoothly with no issues at all. She made the entire process easy and enjoyable for us. The resort itself was fantastic, and every employee we encountered was kind, friendly, and attentive. My husband especially loved Francisco in the mornings, who always started his day off right. We also had the best wait staff at our wedding — they were attentive, professional, and made our night even more special. We couldn’t have asked for a better experience and will cherish these memories forever. Highly recommend Dreams Sapphire for a wedding or vacation!
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Nov 26, 2025
Wonderful Experience!
Loved this all inclusive, we stayed in Indigo preferred. Usually don't upgrade to preferred but got a good deal on Trivago. I felt it was worth it for the rooftop pool. If you have young kids probably not worth it due to where children are not allowed. They also have certain restaurants where you can have ala carte breakfast and relax. Check in could not have been faster - thank you Sam! Arik made my birthday dinner at Bordeaux a dinner to remember! Enjoyed the hibachi, really good food and of course Alfredo singing ( you have to hear him). Spent all our time at the roof top bar, thanks to Alejandro and Victor. Always a cabana open - no worries - and nice large towels. The room was large, no complaints, loved Gloria who did our turn down service - great laugh! Last but not least Eduardo at Blue Water (for preferred guests). He made our breakfast and lunches so much better. Everything we ate was good and service exceptional. There were weddings or events going on around our room but no bother and the music was always nice :)
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Nov 26, 2025
Dreams Sapphire Cancun was a Dream
The entire experience from the Preferred Club check-in to check-out was amazing. The wedding team were all very professional and attentive to our needs on the day of the wedding. The entire Dreams staff were always smiling and ready to assist us in any way needed. The beach is cleaned every morning from seaweed allowing easy strolls along the beach. The food options were great for our group as it offered many options, and the staff were very attentive to special allergies/dietary restrictions. We will likely visit again or look for another Dreams location to enjoy!
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.