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Iberostar Paraiso Del Mar

Mexico - Riviera Maya

Our Rating

4 Nights with Air from $499 All-Inclusive
Info Customer Reviews Questions & Answers

Dig your flip flops into this beachside oasis where blue ocean waters go on for miles and white sands invite you to nest ... More

Customer Rating 168 Reviews
Value
 
4.4
Service
 
4.5
Beaches & Pools
 
4.5
Dining Options
 
3.7
Room Comfort
 
4.2
4.3 out of 5
"I have no don't, everything was excellent!! I would defiantly recommend Cheap Caribbean." – leweb
171 out of 199 (86%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.4
Service
 
4.5
Beaches & Pools
 
4.5
Dining Options
 
3.7
Room Comfort
 
4.2
4.3 out of 5
"I have no don't, everything was excellent!! I would defiantly recommend Cheap Caribbean." – leweb
171 out of 199 (86%) customers would recommend this product to a friend.
Lobby Sunning!!! Gym TRX Kickboxing Take This Chi town - December 2016 beach Pool Side Our view from our room!!! ocean view pool We loved the beach and ocean Gym Fitness Equipment Sunrise from my balcony Hotel lobby Our Room
All Customer Reviews
1-4 of 168 reviews. Sort by
April 25, 2019
Not Great for an Iberostar

I will start with the positives, The service all over the resort was great we have never had better. Grounds are beautiful and well kept. The pools are nice and if you have smaller children there is lots for them to do. Now the Bad, The beach is not so good, there is nothing to break the waves down before they get to the beach, so its pretty rough even on the calm 7mph wind days. They sea weed on the beach was a line down the beach about 1 foot high and the water was full of it also. A little smelly if the wind wasn’t blowing. The Buffett’s are a limited amount of choices next to other resorts i have been to. The main buffet is not laid out for traffic well either, pretty crowed try to get your food. The specialty restaurants were slow and not much on the plate to eat, but tasty. I would only rate this a 3 star mostly because of the beach area and food choices. If your not a beach person this will work for you.

Not Great for an Iberostar Not Great for an Iberostar
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Overall Rating: 3
Value
 
3.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Michigan
Age: 55-64
Travel: 1-2 trips/year

March 19, 2019
Would not recommend

Beach was rocky with a lot of seaweed, not at all what I expected. Service was fair to average, pool was large and very nice, room was comfortable and clean, dining options were limited and overall quality of the food was fair. I would not stay here again.


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Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
5.0
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From: New castle, PA
Age: 45-54
Travel: 1-2 trips/year

March 16, 2019
Very Good time at Del Mar

We enjoyed Del Mar for six days the first week in March. Room was clean, staff was great. Beach was comfortable, although its somewhat limited. No long walks in either direction. Food was good at most Ala Carte restaurants. We did have some issues at check in. I had been emailing back and forth regarding dinner reservations and had multiple responses to how many reservations we could have. First we were told one per night, then a different conciere emailed 2 reservations only to be followed by another conciere who said three reservations, and to email my preferences which I did. Were not big buffet eaters so it was important to find out for sure. I had accepted the fact that three would be fine for the five nights we were there. Then came check in. A very nice lady was getting us checked in when a co worker stepped up to see if we'd be interested in upgrading. I listened to the info and she stated, if you upgrade you will get one dinner reservation each night instead of the one reservation for your whole stay. I asked, you mean we can only have one reservation at an ala carte for a five night stay? Her answer was yes. That changed things a tad, I may have been more interested in an upgrade until that was stated, now I was just annoyed and in damage control mode. I declined the upgrade, and continued with the check in while my wife sat down with Christian, a very nice concierge. He fixed the reservation confusion quickly to our satisfaction. Now maybe it was because the resort didn't seem full but we were able to get a reservation for every night we were there. I couldn't help but feel I was being scammed by the upgrade trick. Food- Buffets were OK, good variety, and pretty good flavor as far as what I tried for lunches. Breakfast, they will make omelets for you so they're fresh cooked. Lots of fruit. Ala Cartes- Mediterranean wasn't very good, at least what we ordered. Italian was OK, Colonial was very good. Filet was tasty. But the best was the Japanese. Fun chefs and everything is cooked fresh right in front of you. Great week, with a big thank you to Christian for making things right. It would have been a long week if we had to buffet it every night. Pools were clean, one small section by the seconded swim up bar was closed but it wasnt a problem due to less people. One small gripe involves a toilet paper holder. Half was missing, so one half and the spring was all that held it in. I left it apart for two days hoping they would fix it but they would just put it back together as is. Different cultures I guess. Timeshare warning, they will try to get you to a breakfast to listen to a pitch. I declined, vacation minutes are valuable and timeshares are not. Spent the whole week on the grounds which should tell you it was a very good time at a nice resort!! Id go again.


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Overall Rating: 4
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Wisconsin
Age: 45-54
Travel: 1-2 trips/year

February 26, 2019
Best winter break ever

Excellent food at the buffet, morning lunch and dinner. Extremely large pools, never crowded. Great service form staff, always ready to help. Awesome weather in February. Would definitely recommend and come back.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Boston, MA
Age: 35-44

Room Information

Iberostar Paraiso Del Mar features 388 air-conditioned rooms located in 3-story buildings surrounded by lush tropical gardens. All rooms feature one king or two double beds, terrace or balcony, cable television, mini bar, coffee maker, iron and ironing board, and an in-room safe.

Room Details

Standard (DBL)
Hotel/Studio Unit Details

Double Garden View (DBGV)
Hotel/Studio Unit Details

Double Superior (DBS)
Hotel/Studio Unit Details

Junior Suite (JS)
Hotel/Studio Unit Details

What's to Love

All-inclusive retreat on the sandsational, stunning Playa Paraiso shores.

Dipping into this spacious pool - it's one of the largest in the Mayan Riviera (over 3,280 in length.)

Activities, live shows and kids' clubs to keep the whole family entertained.

The impressive Mexican decor - the atmosphere is deliciously warm & welcoming.

 

What We'd Change

This property is pretty massive, so it can take some time to get around. Thankfully there's a shuttle that makes getting around a breeze.
 

Why You Should Go

You're a short 30 minutes from the airport. You'll be sunning beachside in no time.

The little ones will love riding the carousel, while the teens can go to DJ School (avail Mondays.)

You can start off your day with golf, tennis lessons, or a stroll down the gorgeous beach.

The resort's shuttle makes it easy for you to travel throughout the resort. You're welcome.

Available Amenities

  • Car Rental Available
  • Beach
  • Business Center ($)
  • Children's Pool
  • Conference Facilities ($)
  • Fitness/Exercise Room
  • Gift Shop
  • Golf Course ($)
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Scuba Certification ($)
  • Snorkeling
  • Swim-Up Bar(s)
  • Tennis Court(s)
  • Spa ($)
  • Sailing
  • Aerobics
  • 24 Hour All-Inclusive
  • Wedding Services
  • Basketball
  • Dance Classes
  • Medical Services ($)
  • Ping Pong
  • Billiards
  • 7 Bars/Lounges
  • Bocce Ball
  • Nightclub
  • Shopping
  • Theater
  • Catamarans
  • 12 Restaurants
  • Handicap Room Available
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Wireless Internet Access ($)
  • Beach Towels
  • Free Parking
  • Tour and Island Information
  • Beauty Salon ($)
  • Lounge Chairs
  • Dive Shop ($)
  • Doctor on call 24 hours
  • Babysitting Services ($)
  • Shuttle Service ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Dive Shop(s)
  • Fishing
  • Golf Course(s)
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Sailing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Iberostar Paraiso Del Mar

Carretera Chetumal - Puerto Juarez, km.309 309

+52 98 48 77 2800

Hotel Description

Iberostar Paraiso Del Mar: All-Inclusive in Playa Paraiso Perfection

Dig your flip flops into this beachside oasis where blue ocean waters go on for miles and white sands invite you to nestle in for a day of pure relaxation. The massive pool has room for all - it's the largest in the area, with swim-up bars, Jacuzzis in the middle and loungers and shaded areas throughout. It really doesn't get much dreamier than this. And this all-inclusive haven has loads of activities, entertainment for everyone and cuisines from around the world. It's vacation bliss, and it's waiting for you.

DINING

It's the Mexican cuisines that are mouthwatering good. But, you'll also get to savor dishes from around the world - Mediterranean, Italian, Brazilian and American. For your sweet tooth, the ice cream saloon is opening during the day. As a little perk, utilize the concierge to help you make reservations at the a la carte restaurants.

La Hacienda
Type: Mexican
Hours: Daily, 6:30pm-10pm
Description: La Hacienda features Mexican cuisine, a la carte. Reservations are required.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

La Dorada
Type: Mediterranean
Hours: Daily, 6:30pm-10pm
Description: La Dorada is an a la carte restaurant specializing in Mediterranean seafood. Reservations are required.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

El Rodizio
Type: Brazilian
Hours: Daily, 6:30pm-10pm
Description: El Rodizio offers a la carte Brazilian dining. Reservations are required.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

El Mercado Main Buffet
Type: International
Hours: Continental Breakfast - daily, 6:00am-7:00am; Buffet Lunch - daily, 1:00pm-3:00pm, Dinner - daily, 6:30pm-10pm; Snacks, Daily, 11pm-7am
Description: International cuisine in a buffet restaurant, serving breakfast, lunch, dinner and snacks.

Hashiru
Type: Japanese
Hours: Daily, 6:30pm-10pm
Description: Japanese dishes in an Asian-style a la carte restaurant. Reservations are required.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

El Puerto Steak House
Type: Steakhouse
Hours: Daily, 6:30pm-10pm
Description: Open-air, a la carte restaurant serving steaks and meat specialties from the grill. Reservations are required.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

El Kiosko Beach Snack Bar
Type: Fast food
Hours: Daily, 10am-6pm
Description: This snack bar serves light lunch and fast food items on the beach.

El Puente Ice Cream Saloon
Type: Snacks
Hours: Daily, 11am-6pm
Description: Snack and ice-cream bar.

Don Alfredo
Type: Italian and Mediterranean
Hours: Daily, 7pm-10pm
Description: Don Alfredo offers Italian specialties, a la carte, for dinner. Reservations are required.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

Grill and Snack Bar
Type:
Grill
Hours: Daily, 11am-6:30pm
Description: This casual poolside restaurant serves lunch, snacks and grilled items throughout the day. This snack bar is located at the Paraiso Lindo Resort.
Dress code: A swimsuit cover up or t-shirt and proper foot wear is required.

Dining Policy
A la carte restaurants require reservations, which may be made from 9am-11am and from 4pm-5:30pm daily with public relations at the hotel. A la carte dining guarantees are based on number of nights booked as follows:

  • Guests staying 3 nights receive 1 reservation in the restaurants.
  • Every 3 nights, you'll receive 1 more reservation.

Guests at the Paraiso Beach/Del Mar Resort all have access to the restaurants and bars at the Paraiso Resort, excluding Paraiso Lindo and Paraiso Maya. (Some restrictions may apply.) All hours, information and services are subject to change.



BARS/NIGHTLIFE

Cocktails flow freely at this all-inclusive retreat. Fruity drinks, beer, wines, and more will quench your thirst. All day. Every day. Cheers, beach lovers.

La Corona Fumoir Cigar Bar
Offering cigars and area for smoking. Daily, 5pm-1am.

La Fuente Lobby Bar
La Fuente Lobby Bar is located in the lobby of the Paraiso Beach Resort. Daily, 9am-1am.

La Cupula Lobby Bar
La Cupula Lobby Bar is located in the lobby of the Paraiso Del Mar Resort. Daily, 9am-1am.

La Perla Pool Bar/Swim-up Bar
Offering poolside and swim-up beverage service, La Perla is located at the Paraiso Beach Resort pool. Daily, 11am-5pm.

Las Olas Pool Bar/Swim-up Bar
Offering poolside and swim-up beverage service, Las Olas is located at the Paraiso Del Mar Resort pool. Daily, 11am-5pm.

Star Rock Cafe Disco
On-site disco. Daily, 8pm-1am.

Bar Theatre Fumoir (At Paraiso Beach/Del Mar Resort)
Live nightly shows and entertainment for the whole family. Features domestic-brand and premium-brand liquors and cocktails. Daily, 5pm-midnight.



BEACHES AND POOLS

This refreshingly blue pool extends throughout the resort. You won't bump into your neighbor here, because this pool is the largest in the area. Good news - two swim-up bars and Jacuzzis in the middle. If those white, sunny sands are calling your name, they're just steps away. Dreamy beach days forecasted just for you.

ACTIVITIES

Water

  • Swimming
  • Windsurfing
  • Catamarans
  • Kayaking
  • Snorkeling
  • Aqua gym
  • Aqua aerobics

Activities available at an additional cost:

  • Scuba Diving:
    No visitor should leave Mexico without exploring its world famous coral reefs. Our hotel facilities include a CDC, PADI, Gold Palm Resort diving center, run by Dressel Divers International. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons and a host of other water sports and activities. Its boats are specially designed to enable divers to set off directly from the hotel's private beach. The Dressel Divers International diving centers are members of PADI, although they also cater for divers belonging to any other organization or federation.

Land

  • Aerobics
  • Shooting
  • Archery
  • Tennis
  • Beach volleyball
  • Billiards
  • Bocce ball
  • Football
  • On-site fitness center
  • Gymnastics.
Golf
Guests may golf at the Iberostar Playa Paraiso Golf Club located on the resort property. Meals and beverages enjoyed at the golf course are included in the all-inclusive plan.


INTERNET

Wi-Fi is available in the lobby and in the business center for an additional charge.

SPA SERVICES

The hotel spa offers a variety of treatments that will leave you feeling relaxed and recharged for an additional charge. Services include:
  • Jacuzzis
  • Turkish Baths
  • Beauty Salon
  • Massages



CHILD CARE

Kids Club, for children ages 4 to 12, offers supervised games and activities, including drawing, reading, playing, watching films and making friends with other children from all over the world. The resort also offers live, family-friendly, evening entertainment. For teenagers between 13-17, the Teens Club also offers a wide range of activities.


WEDDING/ HONEYMOON

A wedding planner will take care of everything, from the bride's bouquet to the groom's buttonhole, the cake and even the reservations for dinner in an a la carte restaurant. For specific wedding packages and services, please contact the resort directly.

ADDITIONAL DETAILS

Location
Iberostar Paraiso Del Mar Resort is located less than 30 minutes from Cancun International Airport (CUN) and approximately 20 minutes from Playa del Carmen. The two sister resorts, Iberostar Paraiso del Mar and Iberostar Paraiso Beach, form one larger resort. A small train runs every 15 minutes, transporting guests around the facilities to the restaurants, lobby, rooms and even the shopping mall and modern spa that are part of the Paraiso.

Check In/Check Out
Check-in: 3pm. Check-out: noon. A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 8/25 - 10/31
Starting at $499 was $889
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!
5 days, 4 nights
Travel Dates 5/19 - 8/14
Starting at $659 was $1209
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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Junior Suite
4 days, 3 nights
Travel Dates 8/16 - 8/27
Starting at $529 was $789
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