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Hotel Xcaret Mexico is the 2019 Noble Beach Prize Winner for the Dreamiest "I Do"! Immerse yourself in Mexican culture a
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Hotel Xcaret Mexico is the 2019 Noble Beach Prize Winner for the Dreamiest "I Do"! Immerse yourself in Mexican culture at Hotel Xcaret Mexico, where the mystic jungle meets the Caribbean Sea and you feel inspired, maybe a little mesmerized by your surroundings, but definitely relaxed as your sip a mezcal cocktail created especially for you.
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"Only a poet with an extensive vocabulary can describe the beauty of Hotel Xcaret. It's pricey but if you count all the parks that are included in your stay, you are getting a bargain! Customer care at ..." – Rrra242
95 out of 96 (99%) customers would recommend this product to a friend.Read All Reviews
Customer Rating
Value
4.9
Service
4.9
Beaches & Pools
4.8
Dining Options
4.8
Room Comfort
5.0
"Only a poet with an extensive vocabulary can describe the beauty of Hotel Xcaret. It's pricey but if you count all the parks that are included in your stay, you are getting a bargain! Customer care at ..." – Rrra242
95 out of 96 (99%) customers would recommend this product to a friend.
All Customer Reviews
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September 2, 2019
Simply Amazing
Woww where do I start off!!! The room was amazing, clean and comfortable! The view we had was gorgeous! The resort is a 5 star resort and they take pride of it. Everyone there is so humble and generous!! The food was never what I expected it. It was the best food I’ve ever had!!! We upgraded to casa fugeo and wowww if the other room was amazing this was even better. We were treated like important people lol! The resort itself was spectacular with so much to see and do!
The food, service, amenities are all INCREDIBLE. Every time we were sitting near a pool or beach we were immediately offered a delicious drink. All of the restaurants were amazing - especially Xian Gao and Trajineras. We took full advantage of the trips and parks, which were all run so well.
Some tips:
1. Call several weeks before to make your reservations for restaurants and trips - things do fill up!
2. Go to the parks but don’t miss the chance to enjoy the resort as well.
I normally never write reviews on anything, but I felt like one was needed for this vacation. I stayed at the hotel July 19-23 and I can start off by saying that was not enough time to get everything done that the place has to offer. You need a good 7-10 days if you plan on doing EVERYTHING.
There's about 7 different parks (and by parks I mean places outside the resort that you have to take a shuttle to) that offer pretty much every excursion you can think of that's already included in the price you paid. Your wrist band you get at the hotel is your access to everything, including your room key and credit card if you want to link it so you can make purchases at the gift shops in all the parks. Depending on the park, the shuttle bus ride is anywhere from 5 minutes to an hour ride. It picks up at the lobby every 20 minutes. At the parks you'll be able to do zip lining, ATVs, swim in a cave, swim in a river through the jungle, watch shows, see some animals, and plenty more. There are also additional things to do like swimming with dolphins and sea treking that cost extra. There are buffets at these parks that are included so you don't miss out on your free food all day while at the parks.
The hotel itself is huge and you can spend a few hours walking from one end to the other. There's a boat that can take you to one of the parks and along the way you'll pass by the Xcaret Occidental which is the sister hotel. The rooms are spacious and everyone gets 2 hammocks on their balcony. Your fridge is full of drinks and snacks, and there's 24 hour room service included in hour stay. You can even set up a specific time you want breakfast delivered in the morning the next day. There's also a taco truck that is set up at the resort starting at 5:30 until midnight. There's a million pools that have swim up bars and waiters walking around bringing you drinks. There's a kid pool that has a giant octopus and each tentacle is a slide. There's a man made beach where you can paddle boat and kayak in, and there's also the real beach but it's not much to look at. It's very rocky and has tons of seaweed. You can still go in it and take in the amazing view, but it wasn't white sand and clear blue water like some other resorts.
At night there wasn't much to do at the hotel except the sports bar/ restaurant that was open until 4am every night with a live band or dj. It was a fun time, but there wasn't many people there. Unless you travel outside the resort, you're not getting much night life here. I think it's because everyone is so exhausted from all the excursions and activites during the day people go to bed early. Overall I will definitely be back to finish out on all the activities I missed.
Pros: beautiful hotel
Amazing food
Tons of excursions included
Plenty of pools and swim up bars
Spacious rooms
Extremely friendly and helpful staff
Cons: TONS of walking, both at the parks and hotel
Beach is not that good
Not much night life
1 hour shuttle ride from the hotel to Cancun airport
We absolutely loved our trip! The value and service was beyond expectation. We want to go back and take a group that we travel with along with us. Can’t wait to share our experience with them!
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Room Information
900 suites with views of the gardens, coves or beaches, plus 300 thread-count Egyptian cotton linens, Nespresso, iron/ironing board,in-room safe, work desk, traditional Mexican hammocks on balcony, Jacuzzi tub with separate shower, luxurious toiletries, make-up mirror, hair dryer, HD flat-screen TV with PPV movie selections and complimentary Wi-Fi.
Soaking in the culture at this ALL-FUN INCLUSIVE® Mexican-inspired experience that's like no other.
All the beautiful rivers, natural coves and white sand beaches that surround the resort.
Hotel Xcaret offers free, shared airport transfers - running every 30 minutes.
The gym & a training circuit in a natural setting - ocean breezes are great motivators.
What We'd Change
The resort is large, but there is plenty of room to get lost, lots of restaurants and bars to visit and access to all Xcaret parks.
Why You Should Go
Unlimited access to all the Xcaret parks, where you can hike, swim, snorkel & explore all you want.
The spa, enveloped by the river and a jungle, offers a temazcal experience and salt water isolation cabins.
Each Casa caters to a specific moment in your life - whether you have little kids or are empty nesters.
Everything Flows® concierge service makes sure your stay is beyond magical.
Available Amenities
Beach
Cable/Satellite TV
Fitness/Exercise Room
Jacuzzi
Kids Club
Nightly Entertainment
Snorkeling
Swimming Pool(s)
Scuba Diving ($)
24 Hour All-Inclusive
6 Bars/Lounges
10 Restaurants
Massage/Spa Treatments ($)
Hammocks
Wireless Internet
Watersports Center ($)
Tennis Courts
Loungers at Beach and Pool
Nearby Excursions & Attractions
Chichen Itza and Coba Ruins
Eco-Adventure Tour(s)
Historical Site(s)
Mayan Ruins
Nature Park(s)
Watersports Rentals
Map of Local Area
Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every
budget and every activity.
Hotel Xcaret Mexico
Carretera Chetumal, Puerto Juarez Kilometro 282, Solidaridad
52(998)881 9836
Hotel Description
Hotel Xcaret Mexico: Noble Beach Prize Winner for Dreamiest "I Do"
Immerse yourself in Mexican culture at Hotel Xcaret Mexico, where the mystic jungle meets the Caribbean Sea and you feel inspired, maybe a little mesmerized by your surroundings, but definitely relaxed as your sip a mezcal cocktail created especially for you. When you want to take a break from chillaxing, you can tap into your adventurous side with unlimited access to the Xcaret parks - Xcaret, Xel-Ha, Xplor, Fuego, Xoximilco, Xenses, Xenotes and Xichen (transportation included.) This palatial resort has it all: the awesome of all-inclusive, stunning tropical flora and lots of amazing adventures all wrapped up in the warm culture of the Mexican Caribbean.
Here are some good tips to know: Your meals are also included at Xcaret, Xplor, Xplor Fuego and Xenses (no reservation needed.) And, when booking tours at Xelha, Xoximilco, Xixhen and Xenotes, you'll need to make a reservation 24-hours in advance.
DINING
If you're up for an Epicurean Odyssey, you're in luck. Here, the global flavors include everything from authentic Mexican gastronomy to dynamic Asian to fresh seafood. Bring your appetite.
Le Trajinera Type: International Hours: Breakfast - daily, 7am-11:30am; Lunch - daily, 12:30-5pm; Dinner
- daily, 6pm-11pm Description: Trajinera offers the best land and sea fare in the Caribbean.
Sunday Brunch Type: Mexican Hours: 10am- 7pm Description: Take in the breathtaking ocean views from atop the Xprial Pyramid, where you'll have a variety of raw bar selections, traditional Mexican dishes and an open bar! Available for all guests with a discounted price of $45.00 USD per person. Kids from 0-5 eat free and those from 6-11 years old receive 50% off the regular price. Seating is first come, first served, no reservations required.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.
Bio Restaurant Type: Vegan & Vegetarian Hours: 7am- 7pm Description: Enjoy a variety of fresh, vegetarian or vegan-friendly dishes, seasoned with superfoods and traditional Mexican spices. Experience a unique dining atmosphere in a romantic cave, between the beach and the rivers where nature is at its best. Reservations not required.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.
La Cantina Type: Mexican Steakhouse Hours: A la carte dinner, 6pm-11pm; after dinner, 11pm-2am; Late night snacks, midnight-5am Description: A traditional cantina environment and cuisine with the addition of steaks as center stage. On the ground floor, you can try meat cuts cooked to your liking. In the evening, an atmosphere of festivity revolves in the mezzanine area, with music, a snacks menu, original cocktails, as well as a variety of Tequila and Mezcal. Reservations are required.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.
Ha ($) Not Included
Type: Mexican Hours: Dinner, 6pm-midnight Description: Discover the contemporary Mexican cuisine in an intimate and chic atmosphere, where, with each dish, the Chef tells a story. A contemporary design showcasing a water vortex, a unique cocktail bar and a private cava and dining room. Reservations are required. *Not a part of the all-inclusive - extra fees are applied.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.
El Mercado Type: Mexican Hours: Breakfast, 6am-11:30am; Lunch, 12:30pm-4:30pm; Dinner, 6pm-11pm Description: Fresh products, colors and vibrant textures will highlight each of the 10 stations representing a unique style from a different region.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.
Chibali
Type: Buffet Hours: Breakfast, 7am-11:30am; Lunch, 12:30am-5pm; Dinner, 6pm-11pm Description: Delight with your friends and family in a buffet style restaurant through themed tidbit stations and snack bars, ideal for the children to dine and be entertained.
Teatro Del Rio
Type: Tasting Menu Hours: Dinner, 6pm-11pm Description: Market-fresh a la carte seafood selections served in an
open-air, beachside atmosphere. Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt. Reservations are required.
Xin-Gao
Type: Asian Hours: Dinner, 6pm-11pm Description: From a dynamic teppanyaki, the fire of the robata grill, a Western tatami, a luscious sushi bar. The Mixology Bar is the perfect complement for this dining experience. Reservations are required.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt. Reservations are required.
Las Cuevas Type: International Hours: Lunch, 1pm-5pm; Dinner, 6pm-11pm Description: International flavors served at breakfast, and for dinner, you can discover Mexican wine with the perfect pairing with each dish. Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt. Reservations are required.
Snack Bar Las Playas Type: Snack Bar Hours: Lunch, 11am-5pm; Dinner, 6pm-11pm Description: The snack bar is only available for Casa Fuego, Casa Aqua and Casa Tierra's guests. It is located in the Pozas area of the resort.
Fuego Type: Contemporary & Minimalistic Hours: Breakfast, 7am-11am; Lunch, 12:30pm-5pm; and Dinner, 6pm-11pm. Description: This restaurant is only available for Casa Fuego's guests. It is located in the Casa Fuego area of the resort.
All hours are subject to change.
BARS/NIGHTLIFE
Bar Pozas I at Casa Viento
Open daily.
Lobby Bar
Open daily.
Bar Pozas II at Casa Espiral
Open daily.
Pool Bar at Casa Viento
Open daily.
Casa Fuego Bar
Open daily.
Rooftop Bar
Open daily. *Only open for Casa Fuego guests.
BEACHES AND POOLS
Soft white sandy beaches nestled amidst rivers and coves hug the resort - your toes will be very happy. You'll also have a variety of spectacular infinity pools for your lounging, swimming or splashing pleasure. In fact, the resort boasts eleven pools (the adults-only pool and the rooftop pool are only for guests staying in Casa Fuego.)
SPORTS/ACTIVITIES
Water
Snorkeling
Kayaking
Stand Up Paddle
Land
Fitness
Tennis
All Xcaret parks
INTERNET
Complimentary Wi-Fi is available throughout the resort.
SPA SERVICES
Muluk Spa is a natural sanctuary where you can indulge yourself with a temazcal experience, a relaxation lounge, a hydrotherapy circuit, salt water cabins and treatments in natural underground caverns.
WEDDING/HONEYMOON
Hotel Xcaret Mexico is the perfect place to host your wedding. Please contact the resort directly for more information.
CHILD CARE
At the Kids Club, the kiddos will learn all about the Mexican culture through a variety of activities that lets their imaginations and creativity run free.
ADDITIONAL INFORMATION
Location
Hotel Xcaret Mexico is approximately one hour from Cancun International Airport (CUN).
Check In/Check Out
Check-in: 3pm, Check-out: noon.
A valid credit card may be required upon check in for possible incidentals not
included in your hotel reservation.
Tax Payment
The government has approved a new tax for visitors visiting Cancun. The resort reserves the right to collect this new tax to all visitors. This tax will be a flat fee of $20.00 pesos (1.00 usd approx.) per night per room.
Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.
All hours, fees, amenities, information and services are subject to change without notice.
