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Immerse yourself in Mexican culture at Hotel Xcaret Mexico, where the mystic jungle meets the Caribbean Sea and you feel
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Immerse yourself in Mexican culture at Hotel Xcaret Mexico, where the mystic jungle meets the Caribbean Sea and you feel inspired, maybe a little mesmerized by your surroundings, but definitely relaxed as your sip a mezcal cocktail created especially for you.
Less
"Only a poet with an extensive vocabulary can describe the beauty of Hotel Xcaret. It's pricey but if you count all the parks that are included in your stay, you are getting a bargain! Customer care at ..." – Rrra242
76 out of 77 (99%) customers would recommend this product to a friend.Read All Reviews
Customer Rating
Value
4.9
Service
4.8
Beaches & Pools
4.8
Dining Options
4.8
Room Comfort
5.0
"Only a poet with an extensive vocabulary can describe the beauty of Hotel Xcaret. It's pricey but if you count all the parks that are included in your stay, you are getting a bargain! Customer care at ..." – Rrra242
76 out of 77 (99%) customers would recommend this product to a friend.
All Customer Reviews
Loading...1-4 of 74 reviews. Sort by
August 24, 2018
Amazing vacation
Gorgeous hotel, beach and pools! Definitely going back and can't wait! All the staff was super friendly! We ended up getting a swim up room and it was so great especially for our kids. The Mercado was the best for all-around best food options for the family.
You are truly in another world at Hotel Xcaret. No other Resort I have been to holds a candle to it. The Location and surrounds makes you feel like you have arrived in your own tropical world paradise. The Sea, Pools, Restaurants, Cocktails, Room Quality, Unique Architecture, Environment, Service....Etc. is all 'Top Shelf'. Adding to this is the Unlimited access to the Environmental / Archaeological Parks and Excursions (plus all Transfers) all included in the price of your stay, you cannot lose.
The Staff is extremely friendly and helpful....just a delight.
I would not hesitate to just go to the Resort alone for the entire experience it is so unique and imaginative. You need at least a week here to really grasp the choices you have at your finger tips.Can't say enough about this wonderful,destination.
The only somewhat negative thing I experienced was the Check-In and Concierge Service....I found the people servicing these areas to be lacking, slow and always a bit confused....and their English also lacking at times. Other then that, 5 Stars across the board!.
Only a poet with an extensive vocabulary can describe the beauty of Hotel Xcaret. It's pricey but if you count all the parks that are included in your stay, you are getting a bargain! Customer care at Xcaret is unbelievable. I have never experienced anything like it. Plan your trip ahead because there's so much to do just at the hotel itself. FYI, you need at least a week stay. Nothing less!!
My family and I stayed for 5 days at the end of June. We have a great time. The resort is beautiful. The staff is so nice and very helpful. The rooms are very modern and the beds are very comfy. The food selection was very good. We visited Xcaret Park, Xplor and Xenses and had a blast. I hope to someday return.
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Room Information
900 suites with views of the gardens, coves or beaches, plus 300 thread-count Egyptian cotton linens, Nespresso, iron/ironing board,in-room safe, work desk, traditional Mexican hammocks on balcony, Jacuzzi tub with separate shower, luxurious toiletries, make-up mirror, hair dryer, HD flat-screen TV with PPV movie selections and complimentary Wi-Fi.
Soaking in the culture at this ALL-FUN INCLUSIVE® Mexican-inspired experience that's like no other.
All the beautiful rivers, natural coves and white sand beaches that surround the resort.
Hotel Xcaret offers free, shared airport transfers - running every 30 minutes.
The gym & a training circuit in a natural setting - ocean breezes are great motivators.
What We'd Change
The resort is large, but there is plenty of room to get lost, lots of restaurants and bars to visit and access to all Xcaret parks.
Why You Should Go
Unlimited access to all the Xcaret parks, where you can hike, swim, snorkel & explore all you want.
The spa, enveloped by the river and a jungle, offers a temazcal experience and salt water isolation cabins.
Each Casa caters to a specific moment in your life - whether you have little kids or are empty nesters.
Everything Flows® concierge service makes sure your stay is beyond magical.
Available Amenities
Beach
Cable/Satellite TV
Fitness/Exercise Room
Jacuzzi
Kids Club
Nightly Entertainment
Snorkeling
Swimming Pool(s)
Scuba Diving ($)
24 Hour All-Inclusive
6 Bars/Lounges
10 Restaurants
Massage/Spa Treatments ($)
Hammocks
Wireless Internet
Watersports Center ($)
Tennis Courts
Loungers at Beach and Pool
Nearby Excursions & Attractions
Chichen Itza and Coba Ruins
Eco-Adventure Tour(s)
Historical Site(s)
Mayan Ruins
Nature Park(s)
Watersports Rentals
Map of Local Area
Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every
budget and every activity.
Hotel Xcaret Mexico
Carretera Chetumal, Puerto Juarez Kilometro 282, Solidaridad
52(998)881 9836
Hotel Description
Hotel Xcaret Mexico: Xceptional & Xciting All-fun Inclusive Mexican Experience
Immerse yourself in Mexican culture at Hotel Xcaret Mexico, where the mystic jungle meets the Caribbean Sea and you feel inspired, maybe a little mesmerized by your surroundings, but definitely relaxed as your sip a mezcal cocktail created especially for you. When you want to take a break from chillaxing, you can tap into your adventurous side with unlimited access to the Xcaret parks - Xcaret, Xel-Ha, Xplor, Fuego, Xoximilco, Xenses, Xenotes and Xichen (transportation included.) This palatial resort has it all: the awesome of all-inclusive, stunning tropical flora and lots of amazing adventures all wrapped up in the warm culture of the Mexican Caribbean.
Here are some good tips to know: Your meals are also included at Xcaret, Xplor, Xplor Fuego and Xenses (no reservation needed.) And, when booking tours at Xelha, Xoximilco, Xixhen and Xenotes, you'll need to make a reservation 24-hours in advance.
DINING
If you're up for an Epicurean Odyssey, you're in luck. Here, the global flavors include everything from authentic Mexican gastronomy to dynamic Asian to fresh seafood. Bring your appetite.
Le Trajinera Type: International Hours: Breakfast - daily, 7am-11:30am; Lunch - daily, 12:30-5pm; Dinner
- daily, 6pm-11pm Description: Trajinera offers the best land and sea fare in the Caribbean.
La Cantina Type: Mexican Steakhouse Hours: A la carte dinner, 6pm-11pm; after dinner, 11pm-2am; Late night snacks, midnight-5am Description: A traditional cantina environment and cuisine with the addition of steaks as center stage. On the ground floor, you can try meat cuts cooked to your liking. In the evening, an atmosphere of festivity revolves in the mezzanine area, with music, a snacks menu, original cocktails, as well as a variety of Tequila and Mezcal. Reservations are required.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.
Ha ($) Not Included
Type: Mexican Hours: Dinner, 6pm-midnight Description: Discover the contemporary Mexican cuisine in an intimate and chic atmosphere, where, with each dish, the Chef tells a story. A contemporary design showcasing a water vortex, a unique cocktail bar and a private cava and dining room. Reservations are required. *Not a part of the all-inclusive - extra fees are applied.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.
El Mercado Type: Mexican Hours: Breakfast, 6am-11:30am; Lunch, 12:30pm-4:30pm; Dinner, 6pm-11pm Description: Fresh products, colors and vibrant textures will highlight each of the 10 stations representing a unique style from a different region.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.
Chibali
Type: Buffet Hours: Breakfast, 7am-11:30am; Lunch, 12:30am-5pm; Dinner, 6pm-11pm Description: Delight with your friends and family in a buffet style restaurant through themed tidbit stations and snack bars, ideal for the children to dine and be entertained.
Teatro Del Rio
Type: Tasting Menu Hours: Dinner, 6pm-11pm Description: Market-fresh a la carte seafood selections served in an
open-air, beachside atmosphere. Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt. Reservations are required.
Xin-Gao
Type: Asian Hours: Dinner, 6pm-11pm Description: From a dynamic teppanyaki, the fire of the robata grill, a Western tatami, a luscious sushi bar. The Mixology Bar is the perfect complement for this dining experience. Reservations are required.
Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt. Reservations are required.
Las Cuevas Type: International Hours: Lunch, 1pm-5pm; Dinner, 6pm-11pm Description: International flavors served at breakfast, and for dinner, you can discover Mexican wine with the perfect pairing with each dish. Dress code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt. Reservations are required.
Snack Bar Las Playas Type: Snack Bar Hours: Lunch, 11am-5pm; Dinner, 6pm-11pm Description: The snack bar is only available for Casa Fuego, Casa Aqua and Casa Tierra's guests. It is located in the Pozas area of the resort.
Fuego Type: Contemporary & Minimalistic Hours: Breakfast, 7am-11am; Lunch, 12:30pm-5pm; and Dinner, 6pm-11pm. Description: This restaurant is only available for Casa Fuego's guests. It is located in the Casa Fuego area of the resort.
All hours are subject to change.
BARS/NIGHTLIFE
Bar Pozas I at Casa Viento
Open daily.
Lobby Bar
Open daily.
Bar Pozas II at Casa Espiral
Open daily.
Pool Bar at Casa Viento
Open daily.
Casa Fuego Bar
Open daily.
Rooftop Bar
Open daily. *Only open for Casa Fuego guests.
BEACHES AND POOLS
Soft white sandy beaches nestled amidst rivers and coves hug the resort - your toes will be very happy. You'll also have a variety of spectacular infinity pools for your lounging, swimming or splashing pleasure. In fact, the resort boasts eleven pools (the adults-only pool and the rooftop pool are only for guests staying in Casa Fuego.)
SPORTS/ACTIVITIES
Water
Snorkeling
Kayaking
Stand Up Paddle
Land
Fitness
Tennis
All Xcaret parks
INTERNET
Complimentary Wi-Fi is available throughout the resort.
SPA SERVICES
Muluk Spa is a natural sanctuary where you can indulge yourself with a temazcal experience, a relaxation lounge, a hydrotherapy circuit, salt water cabins and treatments in natural underground caverns.
WEDDING/HONEYMOON
Hotel Xcaret Mexico is the perfect place to host your wedding. Please contact the resort directly for more information.
CHILD CARE
At the Kids Club, the kiddos will learn all about the Mexican culture through a variety of activities that lets their imaginations and creativity run free.
ADDITIONAL INFORMATION
Location
Hotel Xcaret Mexico is approximately one hour from Cancun International Airport (CUN).
Check In/Check Out
Check-in: 3pm, Check-out: noon.
A valid credit card may be required upon check in for possible incidentals not
included in your hotel reservation.
Tax Payment
The government has approved a new tax for visitors visiting Cancun. The resort reserves the right to collect this new tax to all visitors. This tax will be a flat fee of $20.00 pesos (1.00 usd approx.) per night per room.
Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.
All hours, fees, amenities, information and services are subject to change without notice.
