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Hotel Marina El Cid Spa & Beach Resort

Mexico - Riviera Maya

Our Rating

4 Nights with Air from $589 All-Inclusive
Info Customer Reviews Questions & Answers
Customer Rating
Value
 
4.4
Service
 
4.4
Beaches & Pools
 
4.1
Dining Options
 
3.9
Room Comfort
 
4.3
4.3 out of 5
"Wow! What a great trip! First off staff that went above and beyond and made a lasting impression on our family - Joaquin (waiter at the buffet) amazing person! He was beyond nice, attentive and caring!..." – Lindsayp
701 out of 833 (84%) customers would recommend this product to a friend.
View From Our Room Cesar took this! View from our room Mexican night (wednesdays) sunrise at the infinity pool Swordfish dinner View from teh room Ventus Pool Beach View Real view Luxury suite The large pool at El Cid View of beach from jacuzzi deck La Marina Pool Slide and Cliff Jump Hotel Balcony View from our room. Balcony shot Beautiful beaches Made to order breakfast towel sculptures view from our balcony Ventus Our walk to the beach one of the many pools Sunrise over the Ocean 2-22-17 From the pier feet in the white sand North Beach Pool Area El Cid beach Beach No special occasion, just great service. El CID from the beach Ventus at marina el cid view from our room Jacuzzi- hotel in background one of the pools (swim-up bar) Foam party Family pool Relaxing Bar & Lounge Balcony shot from other side of resort View From Our Room El Cid Resort Beach Beach Catamaran Room view from doorway Building 15 4th floor beach front view Beach from the deck by the infinity pool Excursion Family Picture Beach view Looking at the way the rooms are set up, there will never be a room w/o a view of the ocean. Very nice. Building 15 first floor view Isla Majeres- sailing excursion view from our bacony My girls View from the plane view from our room singing birds Beach at El Cid Seaweed on beach EVERYWHERE Beach front view. Beach Pool side view Poolside pool View from our balcony, first level balcony view overlooking beach The lobby bar
All Customer Reviews
1-4 of 727 reviews. Sort by
July 12, 2019
All around Beautiful

I definitely recommend using cheap Caribbean. Everything packed in one. Above and beyond in helping people out to find the best package.

All around Beautiful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Pennsylvania
Age: 45-54
Travel: 3-6 trips/year

July 7, 2019
Leave Your Wallet At Home!

This review is long overdue, as I visited Marina El Cid last year, the week before Christmas. I spoke to Stephen, a Cheap Caribbean rep, and he suggested Ventus El Cid for an amazing rate. Not being familiar with that part of Cancun, I told him I'd need a few days to research the place. Stephen cautioned me that rooms were going fast. He was absolutely right, as I called 2 days later, and the rates went up. As an aside, due to a mixup on my part, I didn't book with Stephen, but another rep. I was booked at Marina El Cid, not Ventus. It turns out they are sister resorts, sharing the same amenities. I booked the Amster shuttle from, and to the airport. I believe it cost $20. It makes stops at other resorts along the way. If you're in a rush, I believe a cab costs about $40ish US. With the stops, the ride from the airport is roughly an hour. Upon arrival, you get a wrist band, that allows you entry to the many restaurants and facilities. I received a password for wi-fi. For a fee, you can get faster wi-fi, but I had absolutely no problems connecting with the laptop I brought along. I had the smallest room available. There was a king sized bed, and in the small sitting area, there was a Murphy bed, that could be pulled down. The room was absolutely beautiful, and I believe all rooms have a balcony, where you can sit and chill. There was cable TV, and I was able to get English language channels, but who goes on vacation to watch tv? There was a small safe where you could secure your valuables, passport, etc. The AC was excellent. There's a mini fridge stocked with bottled water, soft drinks, and beer. There was a double-sink, and soap, shampoo, mosquito repellent and body lotion is provided. This room is more than sufficient for a couple, or small family. The resort is sprawling with the restaurants, gym, teen center, Jacuzzi, and pools scattered about. There's about 7 restaurants scattered about. I didn't bother with the "nice" restaurants, where you need a reservation (and I believe, long pants and shirts are required). I'm on vacation, so I live in my shorts and t-shirts. The food was absolutely fantastic. Breakfast could be cereal, made to order omelettes, yogurt, fresh fruit- just name it, they had it. Lunch could be burgers, grilled steak, again, you name it. I had most of my dinners at the buffet style Mercado de Delores, where a fairly wide array of food was available from Italian to crepes. You can go back again and again. NOTE: please tip your wait servers! I noticed that no one tipped these hard working people! There's a coffee shop where you can get coffee to go, along with pastries and ice cream. The staff, from maintenance people, to waiters/waitresses, to gift shop cashier- ALL were astoundingly polite, and friendly. In the very large main pool, activities are held daily, with loud music. Keep this in mind, when booking a room. You may not want to be blasted with music. My room was a bit out of the way, and overlooked a lagoon. This isn't a complaint, just an observation. Kids, and young teens tend to gravitate to this area. Towards the Ventus side, things are quieter, and I believe there's an "adults only" pool on that side. Oh, you have wait service while at the pool beach. The beaches are not much to speak about, as it's very rocky. Get water shoes if you wish to venture out. There's water sports, like kayaking, etc. available. If you're strictly a beach lover, you won't be happy. Other reviewers complained about the smell from the seawood that was washed up daily, but I didn't smell anything. There's a crew that cleans up the beach daily. There's nightly shows outdoors, and music in the main bar areas. I don't drink, so I can't say whether drinks are free. I've stayed in nicer resorts, but none that was all-inclusive the way this place is. "All inclusive" means just that- you don't need to spend a dime, outside of gifts, or tips. It's fair to say this is a family resort, and very kid friendly. I don't have young kids, but I still found this to be a very relaxing, very affordable getaway from the winter cold. This is away from the Hotel Zone, so if you're looking to party, you'll have to rent a car. I was more than comfortable, so I never left the resort- a first for me, as I normally rent a car to go exploring. This was a perfect getaway for me, and I'm deciding whether to go back again, as I need to get away from the hustle and bustle of big city living. This was the perfect get away for me. Highly, highly recommended! Lastly, I had no problems in drinking the ice water with meals!

Made to order breakfast Room view from doorway
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: New York City
Age: 55-64
Travel: 3-6 trips/year

July 6, 2019
Memories Made

We would've given the beach and pool 5 palm trees but the "seaweed" is awful on the beach. The workers are out there with shovels, rakes, dump trucks and tractors trying to clean it up. We also realize that the resort has no control over what is happening in the ocean and on the beaches. It is an ongoing issue that several of the resorts along Cancun, Riviera Maya and Tulum are facing. It is sad to see the clear blue and turquoise water slowly turn brown. The pools were amazing and a lot of fun! We will definitely stay at this resort again regardless of the "seaweed". Overall, I would give the location, room, staff, restaurants and resort 5 palm trees!!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: VA
Age: 35-44
Travel: 3-6 trips/year

June 30, 2019

If you are a beach lover please don't go to this hotel. You will get upset when you see the beach. If you love the pools this is the place to go. The food was good. Nothing spectacular. After 3rd-day food becomes so boring. We did go back home with stomach issues???? The rooms are very clean and the room service is great. The entertainment was good every night. Mosquitos will bite in the evening so bring spray. It is not that far from Cancun airport but Amstar will pick up and drop off other people from different resorts so be ready for a long trip to the airport and hotel. Overall this place is ok. Very expensive souvenirs, my family will not return because of the beach and not a pleasant smell around the resort. I am still looking for a perfect vacation location...


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Overall Rating: 3
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
1.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Manchester, NJ
Age: 35-44
Travel: 1-2 trips/year

Room Information

Hotel Marina El Cid Resort features 350 guest suites located on five floors. All rooms have a balcony or terrace featuring ocean, pool, or garden view, as well as minibars and complimentary bottled water. Marble-appointed bathrooms include make-up mirrors. Room service is available 24 hours a day.

Room Details

Luxury Room
Hotel/Studio Unit Details

Junior Suite
Hotel/Studio Unit Details

Family Room
Hotel/Studio Unit Details

Junior Suite Platinum Room
Hotel/Studio Unit Details

What's to Love

To get into the island groove, spend the day by the enormous pool and your evening at one of Hotel Marina El Cid Resort's many shows or classy bars.

 

What We'd Change

Hotel Marina El Cid Resort is located between Cancun and Playa del Carmen, so it's a good thing that there's plenty to do at this resort!

 

Why You Should Go

Though the resort is close to a wide variety of local hotspots, like Puerto Morelos, Cancun and Playa del Carmen, it is a quieter, relaxing resort.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Bar/Lounge
  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Scuba Certification ($)
  • Swim-Up Bar(s)
  • Pool Bar
  • Internet Access ($)
  • Tennis Court(s)
  • Windsurfing
  • Sailing
  • Fishing
  • Aerobics
  • 4 Restaurants
  • 4 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • Massage ($)
  • Marina
  • Elevators
  • Audio-Visual Equipment ($)
  • Laundry Facilities
  • Beach Towels
  • Handicap Room Available
  • 24 Hour Room Service
  • Sauna ($)
  • Pillow Menu
  • Boogie Boarding
  • Honeymoon Packages ($)
  • Convenience Store ($)
  • Wireless Internet Access ($)
  • Travel Agency
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Deep-Sea Fishing
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Water-Skiing
  • Watersports Rentals
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Hotel Marina El Cid Spa & Beach Resort

Blvd El Cid Unidad 15

+52 99 88 72 89 99

Hotel Description

Hotel Marina El Cid Resort: Experience All-Inclusive Luxury

If you've been seeing white-sands, swaying palm trees and blue water instead of traffic jams, cramped cubicles and mindless sitcoms, you know it's time for a vacation. Choose Hotel Marina El Cid in Riviera Maya, where you'll find those palm trees and blue ocean, as well as warm breezes and a private beach of lovely white sand ready for you to ease your restless mind.

This all-inclusive, oceanfront resort, less than 20 minutes from Cancun International Airport, overlooks Puerto Morelos National Reef Park on the Mayan Riviera, just a hop, skip and a jump from the charming fishing village of Puerto Morelos. Scuba divers and snorkelers can explore the off-shore reef that ranks as the second-largest in the world, while the water lovers find their sanctuary in the heated infinity pool or the 22,000-sq-ft, free-form pool, complete with a swim-up bar, cascading waterfalls, and in-water lounge chairs. A designated children's area hosts a network of waterslides to keep the kids happy, while the adult-only section features a spa tub, sun deck, and a Jacuzzi bar-and-massage area.

But to find the essence of relaxation, go no further than Scaramanga Bar and Lounge, where you can enjoy all-inclusive cocktails while swaying in rope hammocks or lying on plush mattresses on the warm sand. Visit Hacienda Arrecife, poolside, for classic Mexican dishes and 100-plus brands of tequila to keep you palate wet. If you are hankering for something a little different, wander into El Alcazar for gourmet Mediterranean fare, where an extensive wine cellar and delicacies, such as duck breast and beef filet prove irresistible.

Complete your daytime adventure with a dolphin swim before returning to your exquisite Junior Suite, with an ocean, garden or pool view, where you'll find yourself surrounded by contemporary decor and a mild Mediterranean palette of warm colors. Or, if your energy still abounds, just stop by for a change of clothes before taking to the Lobby Bar Cafe & Lounge for a night of live music.

This hotel is All-Inclusive.
Features include:

  • Buffet and a la carte meals
  • All domestic and imported beverages
  • Nightly entertainment and/or theme shows.
  • Daytime pool and beach activities.
  • Kid's club
  • Taxes and gratuities.


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

El Alcazar
Type: Mediterranean
Hours: Daily, 6pm-11pm
Description: Mediterranean gourmet and alfresco dining on the terrace. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Hacienda Arrecife
Type:
Mexican
Hours: Open daily; Dinner - daily, 6:30pm-10:30pm
Description: Casual, poolside restaurant with spectacular ocean views, serving a buffet of fresh Mexican cuisine for breakfast and lunch and a la carte specialties for dinner. More than 100 tequilas available. Reservations are required for dinner.

La Marina
Type:
Seafood
Hours: Daily, 6pm-10pm
Description: Fresh seafood and stunning sunset views with yachts from around the world. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Alhambra
Type: International
Hours: Open Daily
Description: Offering international buffet fare in a casual setting. The restaurant presents a wide variety of food and a different theme every day of the week.

Trattoria D'Gulio Cucina Italiana
Type: Italian
Hours: Open Daily
Description: Offers a delicious breakfast buffet in the morning and a la carte style gourmet Italian dining for dinner. Enjoy delicious authentic Italian dishes with an extensive selection of over 50 wines from Italy. Reservations are required for dinner.

All hours are subject to change.



BARS/NIGHTLIFE

Lobby Bar
Cafe and lounge. Daily, 7am-1am.

Macondo Bar
Ocean deck bar. Open daily.

Swim-Up Bar
Premium-brand beverages in the pool. Daily, 9am-5pm.

Congo Bar
Premium-brand beverages at the pool and beach. Daily, 9am-7pm.

Scaramanga
Bar and lounge with hammocks and plush mattresses. Daily, noon-1am.



BEACH

Pristine, private beach, featuring white sand and the warm waters of the Caribbean. Dive at the Puerto Morelos National Reef Park, the second-largest reef in the world.

POOLS

Enjoy the refreshing heated infinity pool or the 22,000-sq-ft, free-form pool features activities, a swim-up bar, cascading waterfalls, diving pool, in-water lounge chairs, sun deck and children's area with slides.

SPORTS/ACTIVITIES

Water

  • Windsurfing
  • Kayaking
  • Hobie cats
  • Boogie boards
  • Beach activities

Land

  • Spinning room
  • Treadmills
  • Yoga
  • Pilates
  • Tai chi
  • Tae-bo

Golf
The Hotel Marina El Cid Spa & Beach Resort offers effortless access to the best golf courses in Riviera Maya. The hotel concierge can arrange tee times for you at any one of the dozens of nearby courses, including:

  • Playa Mujeres Golf Club
  • Cancun/Riviera Maya Golf Club at Pok Ta Pok
  • El Camaleon Mayakoba
  • Hilton Cancun/Riviera Maya Golf & Spa Resort
  • Iberostar Playa Paraiso Golf Club
  • Mayan Resorts Golf
  • Riviera Maya Moon Spa & Golf Club
  • Playacar Spa & Golf Club


INTERNET

Hotel Marina El Cid Spa & Beach Resort provides a business center and wireless-Internet access in public areas for an additional charge.

SPA SERVICES

Let the courteous staff at El Cocay Spa relax your mind and rejuvenate your body. The spa features a large variety of services for an additional charge. Daily, 8am-5pm.
  • Temazcal steam bath
  • Whirlpool, cold-plunge pool
  • Steam room and Sauna
  • State-of-the-art fitness center
  • Hydrotherapy zone
  • Zen garden
  • Massage rooms and outdoor massages
  • Yoga and tai-chi instruction
  • Hair-and-nail salon


WEDDING SERVICES

The most important day of your life calls for a perfect setting and perfect planning. Let the resort's wedding planners assist you and ensure every detail is attended to, while you enjoy this unforgettable moment with your family and friends. Please contact the resort directly for more information.

CHILD CARE

The El Cid Kids Club features a number of supervised activities for children ages 4-12. Daily, 9am-9pm. Activities include:
  • Spanish lessons
  • Cooking classes
  • Kayaking
  • Bike tours
  • Games


ADDITIONAL INFORMATION

Location
Hotel Marina El Cid Spa & Beach Resort is located 12 miles from Cancun International Airport (CUN), approximate driving time is 20 minutes, on the Riviera Maya, within one mile of Puerto Morelos and the National Reef Park.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Spring Break Policy
When traveling Feb 15-April 30, 2019, the minimum age to check-in at the hotel without an adult in the same room is 25 years old. A valid passport will be required. If travel is booked and no one fulfills this requirement, you will be denied check-in at this resort. The hotel strongly discourages spring break and multiple-student reservations.

Awards and Accolades
TripAdvisor has awarded its 2014 Traveller's Choice award to Marina El Cid Spa & Beach Resort in Riviera Maya for being featured as a Top 25 Family Hotel in Mexico for two consecutive years.



All hours, fees, amenities, information and services are subject to change without notice.
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